Costa Sur Resort & Spa

3.5 star property
Aparthotel with private beach, full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Sur Resort & Spa

Private beach, sun loungers, beach umbrellas, beach towels
Front of property
2 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Puerto Vallarta
  • Punta Negra Beach
    18 min walk
  • Playa Palmares
    4 min drive
  • Conchas Chinas Beach
    6 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    37 min drive

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Room options

Suite 1 Bedroom, Ocean Front

  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, Ocean Front

  • 420 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Ocean Front

  • 420 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite, Ocean Front

  • 720 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio, Ocean Front

  • 420 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

Quadruple Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Triple Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Puerto Vallarta

Located in South Zone, Costa Sur Resort & Spa is 2 mi (3.2 km) from Playa de los Muertos and within a 5-minute drive of Bay of Banderas. This 205-room, 3.5-star aparthotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Conchas Chinas Beach - 6 min drive - 1.4 miles
  • Malecon - 6 min drive - 3.5 miles
  • Garza Blanca Beach - 7 min drive - 2.0 miles
  • Playa de los Muertos - 13 min drive - 2.3 miles
  • Playa Mismaloya - 13 min drive - 4.4 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 37 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬3 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬20 min walk
  • ‪Noi - ‬4 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Costa Sur Resort & Spa

Aparthotel with private beach, full-service spa
Costa Sur Resort & Spa features a private beach, a full-service spa, and 2 outdoor pools. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach aparthotel include a gym, free WiFi in public areas, and express check-out.
Each apartment features a kitchenette and a balcony or patio, and there's space to spread out with a sitting area. Guests can expect to find a 42-inch LCD TV with cable channels. Memory foam beds sport down comforters and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an iPod dock, a coffee maker, and free bottled water.
2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, Spanish

Property amenities

Beach

  • On a private sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Car rental
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib
  • Travel crib

Restaurants on site

  • Barefoot Bar
  • La Cascada Restaurant
  • Seahorse bar and grill

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Full breakfast available for a fee: MXN 200 for adults and MXN 120 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city center
  • Near a hospital
  • Near a zoo
  • Near the boardwalk/promenade
  • Near the ocean
  • On the waterfront

Things to do

  • Beach volleyball
  • Gym
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkeling
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 14 floors
  • 2 buildings
  • 205 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 1983
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 200 for adults and MXN 120 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Costa Sur
Costa Sur Puerto Vallarta
Costa Sur Resort
Costa Sur Resort Puerto Vallarta
Sur Resort
Playa Del Sol Costa Sur
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa

Frequently asked questions

Is free cancellation available at Costa Sur Resort & Spa?

Costa Sur Resort & Spa provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Costa Sur Resort & Spa?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Costa Sur Resort & Spa on Dec 2, 2024 start from $131.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Costa Sur Resort & Spa?

This aparthotel is situated in South Zone within a short 18-minute walk of Punta Negra Beach and also 20 minutes on foot from Playa Estaca. You'll also find Malecon and Bay of Banderas within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Is a spa located at Costa Sur Resort & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Costa Sur Resort & Spa have a casino on the premises?

No, Costa Sur Resort & Spa doesn't have a casino.

Will I find an indoor pool at Costa Sur Resort & Spa?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Costa Sur Resort & Spa?

This waterfront aparthotel offers many amenities for couples, including in-room massages as well as a private beach and 2 outdoor pools.

Does Costa Sur Resort & Spa have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Costa Sur Resort & Spa have a restaurant that serves breakfast?

Yes, Costa Sur Resort & Spa has 2 restaurants, and serves a full breakfast for a surcharge.

Will Costa Sur Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Costa Sur Resort & Spa.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Costa Sur Resort & Spa?

The closest major airport to Costa Sur Resort & Spa is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 10.7 mi away (37 minutes by car).

Are there rooms with balconies at Costa Sur Resort & Spa?

Yes, every apartment at Costa Sur Resort & Spa comes with a balcony with some featuring ocean views.

Does Costa Sur Resort & Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Costa Sur Resort & Spa.

Reviews

8.0

Very Good

Rating 10 - Excellent. 444 out of 1156 reviews" "
Rating 8 - Good. 419 out of 1156 reviews" "
Rating 6 - Okay. 179 out of 1156 reviews" "
Rating 4 - Poor. 72 out of 1156 reviews" "
Rating 2 - Terrible. 42 out of 1156 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

rita

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had leaking bathroom ceiling , television was not working, broken refrigerator . Not enough electrical outlet in the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Bardo

Traveled with family and small children
Disliked: Amenities
Outdated building, nice beach and good food,
Stayed 5 nights in Jul 2024

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel , I will come back
Stayed 4 nights in Jul 2024

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked because it looked great on the pictures, very disappointed to find out it’s not as advertised. The property is run down, there was construction happening, a funky smell throughout the building, moldy curtains in our room, a few of the exercise equipment were broken, and is located so far away from everything. The property is advertised as being 6 min away from the malecón which is not true, it’s 20 minutes by car which costs more if you’re taking a taxi or Uber. I will say the ocean view was pretty good but not enough to keep us there. We stayed one night because we didn’t have anywhere else to go, and had to find another accommodation for they rest of our stay, we communicated with Expedia about this but apparently the hotel refused to take any responsibility for the state of the place and offer no refund at all. I wouldn’t recommend it at all.
Stayed 6 nights in Jun 2024

4/10 Poor

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

ELOY CONTRERAS

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 4 nights in Jun 2024

10/10 Excellent

Velma

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Gabriela, Bonita

Traveled with partner
Liked: Cleanliness, amenities
Beautiful beach front view. Room comfortable with balcony. Restaurants and bar onsite. Elevator. In front of public bus top and close to a store
Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice view Grate mixology
Stayed 1 night in Apr 2024

10/10 Excellent

Eunice

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y muy amables todos los que trabajan ahí
Stayed 4 nights in Apr 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. Room was very spacious and equipped with a full refrigerator, microwave and 2 burner stove. Small balcony over looking the beautiful beach and ocean. The activity direct was a delight. The housekeeping staff was great. I found all the staff to be nice and friendly but I also felt like they were always in your business. I personally prefer to wheel my own luggage to my room but that was absolutely not allowed at Costa Sur even after I asked them if I could please just handle my own bag. I was told no. I had family staying at a nearby hotel and I needed to deliver some things over to them. I used a suitcase to transport the items. When I asked the bellhop for a cab he would not call me one unless I went back in to the front desk and told them I was leaving. I said WHAT??? Literally 1 of the 3 argued with me and refused to call over a cab to take me until I told the front desk where I was going with luggage. I told them it was absolutely none of their business where I was going and why I had a piece of luggage. We were literally at a 6 minute stand still until the female bellhop walked inside to reception and then reception phoned the bellhop stand and told them to call over a cab for me. For this experience alone I would never ever stay at this hotel again. Later that same day when I returned the younger bellhop wearing a red shirt apologized for what happened earlier. He was not the bellhop that was demanding I get approval in order to leave
Stayed 6 nights in Apr 2024

8/10 Good

Joanne Lynn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool was beautiful and the service was friendly.
Stayed 2 nights in Apr 2024

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Refurbished room was ok and most of the staff was nice. The lobby market was convenient. However, very bad experience. Hotel is old (as evidenced by the tiny 2-person elevators). Old uncomfortable bed. Shower either boiling or freezing. Air conditioner inadequate. Sewer smell. Food was awful and made me instantly sick one day after a few bites. Luckily the restroom was nearby. Tiny pool area with not nearly enough loungers and umbrellas. No sand beach as advertised-rock beach with a few small patches of sand. Not worth the price.
Stayed 15 nights in Mar 2024

6/10 Okay

FAY

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This particular room was in need of upgrading and very noisy. Bed was very comfortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nicole

Stayed 10 nights in Mar 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, amenities
We really enjoyed the heated pool, and the activities they offered. Food was not great at restaurant and many people complained about being sick. Not sure if that’s a Mexico thing or what. We are plant based eaters so selection was very limited.
Stayed 8 nights in Jan 2024

4/10 Poor

Katie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't realize this was a time share property. The check in process was terrible. We were told we had to go talk to this lady who would give us drink tickets and tell us about the amenities of the hotel. She kept us there for half an hour trying to get us to sign up for a time share breakfast presentation. We told her we had food poisoning (which was true) and couldn't make it and she still made us sit there while she tried to convince us to sign up. The hotel itself was old and run down and not clean and falling apart. The restaurant service was not great. There was consistently bird poop on all of the pool chairs and the staff acted annoyed when you asked them to clean it off. There were ants in the room. The hotel itself is inconveniently located 15 minute drive from town. There was a lot of road noise and I had to sleep with ear plugs. The AC was shotty at best. There was bird poop all over the balcony of our room. The bed didn't have actual sheets, but just the slip cover so the mattress was exposed.
Stayed 5 nights in Mar 2024

8/10 Good

Ann

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Patti

Liked: Cleanliness, property conditions & facilities
Cleanliness compared to friends room on different floor not equal. Loved the property and vacation!
Stayed 10 nights in Mar 2024

6/10 Okay

Veronica Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort we have no complaints really
Stayed 7 nights in Feb 2024

6/10 Okay

Ignacio

Traveled with partner, Traveled with family
Liked: Cleanliness
Customer service to the room was horrible.
Stayed 2 nights in Mar 2024

4/10 Poor

Kathy A

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Big disappointment. Costa Sur is a tired and outdated resort. It’s noisy, the sewer smell lingers in the air and the dining facilities are limited and slow. I’ve never experienced such old and worn out towels. They were rough and frayed around the edges. This resort is in need of a major overhaul. I can’t recommend nor would I ever return to stay.

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome pool with a view
Stayed 1 night in Feb 2024