Secrets Riviera Cancún All Preferred - Adults Only - All inclusive in Puerto Morelos

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Adults-only beachfront property with outdoor pool

VIP Access

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Where to?

Dates

April 2025

May 2025

Minibar, in-room safe, desk, laptop workspace

Private beach, white sand, beach towels, beach bar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pet friendly
On private beach

Explore the area

Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

Petempich Bay
‪1 min walk‬
Puerto Morelos Beach
‪12 min drive‬
Puerto Morelos Town Square
‪18 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Preferred Club Junior Suite Tropical View King

538.2 sq ft
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View King

Partial ocean view
538.2 sq ft
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View Double

Partial ocean view
538.2 sq ft
Sleeps 3
1 Double Bed

Preferred Club Junior Suite Swimout Ocean Front King

Ocean view
538.2 sq ft
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean Front Double

Ocean view
538.2 sq ft
Sleeps 3
1 Double Bed

Preferred Club Junior Suite Ocean Front King

Ocean view
538.2 sq ft
Sleeps 2
1 King Bed

Preferred Club Junior Suite Swimout Tropical View Double

Partial sea view
538.2 sq ft
Sleeps 3
1 Double Bed

Preferred Club Master Suite Swim Out Ocean Front King

Ocean view
1076.4 sq ft
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean Front King

Ocean view
1076.4 sq ft
Sleeps 2
1 King Bed

Preferred Club Master Suite Swim Out Tropical View King

Partial ocean view
1076.4 sq ft
Sleeps 2
1 King Bed

Preferred Club Junior Suite Swimout Ocean Front Double

Ocean view
538.2 sq ft
Sleeps 3
1 Double Bed

Preferred Club Junior Suite Swimout Tropical View King

Partial ocean view
538.2 sq ft
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean View King

Ocean view
1076.4 sq ft
Sleeps 2
1 King Bed

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Sea View

Sea view
Sleeps 3
2 Full Bed(s)

Suite Master With Partial Sea View

Partial sea view
Sleeps 2
1 Queen Bed(s)

Suite Junior With Sea View

Sea view
Sleeps 3
2 Full Bed(s)

Suite Junior With Garden View

Sleeps 2
1 Queen Bed(s)

Suite Master With Garden View

Sleeps 2
1 Queen Bed(s)

Suite Junior With Sea View

Sea view
Sleeps 2
1 Queen Bed(s)

Suite Master With Sea View

Sea view
Sleeps 2
1 Queen Bed(s)

Suite Junior With Partial Sea View

Partial sea view
Sleeps 2
1 Queen Bed(s)

Suite Junior With Sea View

Sea view
Sleeps 2
1 Queen Bed(s)

Suite Junior With Sea View

Sea view
Sleeps 3
2 Full Bed(s)

Suite Junior With Garden View

Sleeps 2
1 Queen Bed(s)

Suite Master With Sea View

Sea view
Sleeps 2
1 Queen Bed(s)

Suite Junior With Garden View

Sleeps 3
2 Full Bed(s)

About the neighborhood

Puerto Morelos

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive places you next to Arrecife de Puerto Morelos National Park and Petempich Bay. This 164-room, 5-star property has a private beach, a full-service spa, and free breakfast.

What's nearby

Petempich Bay - 1 min walk - 0.0 miles
Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 miles
Puerto Morelos Beach - 12 min drive - 6.3 miles
Puerto Morelos Town Square - 18 min drive - 7.7 miles
Ojo de Agua Beach - 19 min drive - 8.0 miles

Getting around

Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

‪Market Cafe - ‬16 min drive
‪Sensai - ‬17 min drive
‪Preferred Club Lounge - ‬16 min drive
‪Casa del Mar - ‬17 min drive
‪Preferred Club Bar - ‬1 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool

Guests of Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Spanish

Similar properties

On private beach
Pool
Hot Tub
All inclusive

includes taxes & fees

$523 per night

Apr 7 - Apr 8

Pool
All inclusive
Spa
Parking included

includes taxes & fees

$312 per night

May 5 - May 6

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free uncovered valet parking on site

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli

Things to do

Billiards/pool table
Fitness classes
Full-service spa
Gym
Hot tub
Outdoor pool
Wine tasting room
Winery release events

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

4 meeting rooms
Business center
Computer station
Conference center (8,933 square feet of space)

Outdoors

Beach towels
Garden
On a private beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

Elevator

3 buildings
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Mediterranean architecture
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 65 per pet, per night
Dogs only
1 total (22 lbs is the maximum weight per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

Property Registration Number BVM1711087E9

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of Apr 4, 2025, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on Apr 13, 2025 start from $627.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This property in Puerto Morelos is within a 10-minute walk of Arrecife de Puerto Morelos National Park and Petempich Bay. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is parking available on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Relax Spa By Pevonia is the property's spa and services include sports massages, deep-tissue massages, hydrotherapy, and aromatherapy.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a casino?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as a private beach and a beach bar.

Are there hot tubs at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, this all-inclusive property has a spa tub.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serves free cooked-to-order breakfasts each morning from its restaurant.

Will Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

The closest major airport to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, you won't find guestrooms with balconies at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Carl

Traveled with family

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities

The vibe around the 4 pools had something for everyone

Stayed 4 nights in Jan 2025

4/10 Poor

Lacey

Jan 2, 2025

Disliked: Staff & service

The service was terrible!!! Definitely not worth the money. Things started off wrong by having to wait more than 30 minutes for someone to take us to our room after checking in. They tried to blame it on it being high season even though it is not. Also, this is a resort, and should be able to service large numbers of people. However, they seemed to be understaffed and poorly managed. Most staff are slow to bring you things that you request. We were never able to use the app to make reservations or order things. We had to request things multiple times or get them ourselves. We were promised a bottle of champagne by a manager for our troubles, which we never received. The dinner buffet was closed without notice on the evening of Jan. 1st. Instead, they had an outdoor semi-buffet with dry overcooked limited items. It was supposed to be open at 6:30, however it didn't open until 7 pm. Several people complained, to which they told people that they could go to one of the restaurants where they would wait 45 minutes. People chose the buffet for convenience, which was not a thing. One of the few people who we thought were nice and attentive in the Spoon café crossed boundaries by holding my hand and kissing my cheek without my permission, which made me feel completely uncomfortable and violated. I never saw any of the other waiters doing this or him doing this to any other guest.

Stayed 4 nights in Dec 2024

6/10 Okay

Barrett Evan

Traveled with partner

Dec 31, 2024

Liked: Staff & service

Did not meet expectations. Very disappointing. Food at restaurants was not good, no alcohol other than beer in the room. Not worth the money. They tried to upsell before we even got in our room. Will take my business elsewhere when I come back to Cancun.

Stayed 4 nights in Dec 2024

10/10 Excellent

Jenny

Dec 31, 2024

Stayed 6 nights in Dec 2024

8/10 Good

Brittany

Traveled with partner

Dec 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my time at Secrets, as I love the brand!

Stayed 3 nights in Dec 2024

10/10 Excellent

Norman Lee, Hayward

Traveled with partner

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.

Stayed 4 nights in Dec 2024

8/10 Good

Sarah E

Traveled with partner

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing except the bed. The mattress was horrendous

Stayed 5 nights in Dec 2024

8/10 Good

monica

Traveled with group, Traveled with partner

Dec 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We came to celebrate our 20th anniversary and loved our experience. Loved our swimout room although it did have a bit of a moldy smell inside the room, not sure why that was because the room and surrounding areas inside and out were well maintained and clean and beautiful.The Staff was great! They go above and beyond! We visited the Rosewater restaurant, hibachi, strip grill, Spumante and buffet. All had great food options. Even the wood grilled pizzas were great by the pool. Only downside was the club After dark. If you weren't drinking wine or beer then their mixed drinks were horrible. Also they closed at 1am, so that's a little early for my preference on vacation. Beach wasn't turquoise clear but it was a good view for those that don't go in the beach waters anyways. Great first experience for all inclusive in Cancun.

Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon

Traveled with partner

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Visited for my birthday and anniversary and it was top tier service! they upgraded our room apon arrival, the property is gorgeous!! food is actually good and have access to top shelf alcohol. there is always events and activities going on. all staff is friendly and very attentive, I will definitely be back next time i visit cancun!

Stayed 3 nights in Nov 2024

10/10 Excellent

rahim

Nov 28, 2024

Stayed 4 nights in Nov 2024

8/10 Good

Jaamil

Traveled with partner

Nov 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time

Stayed 5 nights in Nov 2024

10/10 Excellent

Diara

Traveled with partner

Nov 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

When here for my bday, great fun time

Stayed 5 nights in Nov 2024

10/10 Excellent

Michael J

Nov 20, 2024

Liked: Cleanliness

All the help

Stayed 6 nights in Nov 2024

10/10 Excellent

RUBEN P, La Mirada

Nov 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 12 nights in Oct 2024

10/10 Excellent

Matthew, surrey

Nov 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

8/10 Good

Michelle

Nov 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Property was gorgeous, friendly staff, amazing pools, spa and gym. Food was hit or miss. Part of the road getting to the hotel was terrible and full of potholes.

Stayed 7 nights in Nov 2024

10/10 Excellent

JOSE ORLANDO

Traveled with partner

Nov 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entertainment team was amazing. Andres was all day energetic.

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with partner

Nov 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was initially hesitant about booking this resort since I wanted to be closer to the Hotel Zone and Cancun Beach, but let me tell you – I have *zero* regrets. This place deserves a solid 9.5 out of 10, and the only minor shortfall was the beach. But trust me, every other aspect of the resort more than made up for it. The food? Incredible. Every single meal was a delight – so much so that the common myth about bland all-inclusive resort food in Mexico does not apply here in the slightest. Every restaurant, every bite was full of flavor and authenticity. The staff? Absolutely phenomenal. From the moment we arrived, the customer service was impeccable. The team went above and beyond to ensure that every guest felt like a VIP. And the ambiance? Stunning. The resort’s design is breathtaking, with beautifully maintained pools that look straight out of a dream. The entire atmosphere is curated to perfection, balancing luxury and comfort. There's also no shortage of entertainment. From fun activities to engaging live shows, there was always something exciting happening. Even though we visited during the rainy season, the resort managed to keep us entertained and happy every single day. One of the standout highlights for me was the spa – easily one of the best experiences I've ever had. The pampering, the serene environment, and the attention to detail made it unforgettable. If you're considering booking here, don't hesitate. The videos and photos online don’t do it justice

Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I like that the employees were friendly and the Master suite was great. There is no activity’s for older adults. Very laid back and quiet. You have to use their sister property next door which is breathless resort. Better options on good and entertainment. Not only should they entertain Mexicans but US citizens as well for as the music and shows.we don’t speak Spanish, so do not understand the activities.There workers should know how to speak English to accommodate their guest. All workers, not just a few

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Oct 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The best hotel and resort in Cancun

Stayed 4 nights in Oct 2024

10/10 Excellent

Brandon

Traveled with partner

Oct 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent hotel with friendly staff

Stayed 5 nights in Oct 2024

10/10 Excellent

Oxana

Traveled with family

Oct 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was amazing! Everything was 5stars. The beach, the food, the bar, the night club.

Stayed 9 nights in Oct 2024

10/10 Excellent

Cathy

Oct 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Kalesha

Traveled with partner

Oct 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food and drinks were amazing. The stay was so comfortable, nice and luxury!

Stayed 4 nights in Oct 2024

4/10 Poor

Omar

Traveled with partner

Oct 7, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Service and food was great, but that was about all. We were coned into sitting through a 90 minute presentation whoch tirned into a 4.5 hour waste of our day. The electricity went out all night during our stay in our master suite = no AC. And on the morning we were leaving, we were left without hot water. No quick jump in the jacuzzi to e joy our last day, and a nice cold shower on the way out. Stay away from the secrets property.

Stayed 3 nights in Oct 2024