Villa del Palmar Cancun Luxury Beach Resort & Spa in Punta Sam

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Luxury resort on the beach, with 5 outdoor pools

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Two Bedroom Penthouse- Room Only | Terrace/patio

Two Bedroom Loft- Room Only | Premium bedding, down comforters, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Room service

All inclusive

Explore the area

Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

Punta Sam Ferry Terminal
10 min walk
Bite Bar
1 min walk
Cancun Bus Station ADO
11 min drive
Isla Mujeres, Quintana Roo (ISJ)
79 min drive

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Room options

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed - Room Only

538 sq ft
Sleeps 2
1 King Bed

One Bedroom - Room Only

1152 sq ft
Sleeps 4
1 King Bed and 1 Double Murphy Bed

Deluxe Ocean 2 Queen Beds - Room Only

538 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Two Bedroom Penthouse- Room Only

3315 sq ft
Ocean view
Sleeps 6
2 King Beds and 1 Queen Sofa Bed

Two Bedroom Loft- Room Only

2210 sq ft
Ocean view
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Two Bedroom Suite Ocean View- Room Only

1690 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

One Bedroom Ocean View- Room Only

1152 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Murphy Bed

Two Bedroom - Room Only

1687 sq ft
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe Ocean 1 King Bed - Room Only

538 sq ft
Ocean view
Sleeps 2
1 King Bed

Three Bedroom Ocean Front- Room Only

4628 sq ft
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Deluxe 2 Queen Beds - Room Only

538 sq ft
Sleeps 4
2 Queen Beds

Three Bedroom Loft- Room Only

3500 sq ft
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Two Bedroom Ocean Front- Room Only

2723 sq ft
Ocean view
Sleeps 6
2 King Beds and 1 Queen Murphy Bed

Similar properties

Pool

Hot Tub

All inclusive

Spa

per night

$679 total

includes taxes & fees

Jan 6 - Jan 7

About the neighborhood

Punta Sam

Villa del Palmar Cancun Luxury Beach Resort & Spa is a short stroll from Punta Sam Ferry Terminal and Punta Sam Beach. This 415-room, 4.5-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 6 restaurants.

View more Resorts in Punta Sam

What's nearby

Punta Sam Ferry Terminal - 10 min walk
Punta Sam Beach - 10 min walk
Playa Mujeres Golf Club - 8 min drive
Isla Mujeres Ferry Terminal - 78 min drive
North Beach - 78 min drive

Getting around

Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

Hiroshi Bar
‪Don Fernando Lobby Bar - ‬5 min drive
‪Restaurant Flamingos - ‬20 min walk
‪Caprichos Villa del Palmar - ‬9 min walk
‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury resort on the beach, with 5 outdoor pools

Guests of Villa del Palmar Cancun Luxury Beach Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for USD 50 per vehicle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a gym, 4 spa tubs, and a sauna.

Guests can expect free WiFi and 50-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies, MP3 docks, and minibars.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Free in-room WiFi has a 2-device limit
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour airport drop-off shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Caprichos
Davinos
La Casona
Legend
Zama

Things to do

18-hole adjacent golf course
4 spa tubs
5 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Accessible airport shuttle
Elevator (47 inch wide door)
Front entrance ramp
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

3 buildings
9 floors
Built in 2010
Communal living room
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

50-inch flat-screen TV with premium satellite channels
MP3 dock

Food and drink

24-hour room service
Cleaning supplies
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
Paper towels
Toaster oven

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a security system and window guards

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Free in-room WiFi has a 2-device limit.

Property is also known as

Cancun Palmar

Palmar Cancun

Palmar Resort Cancun

Villa del Palmar Cancun Beach

Villa del Palmar Cancun Beach Playa Mujeres

Villa del Palmar Cancun Beach Resort

Villa del Palmar Cancun Beach Resort Playa Mujeres

Villa Palmar

Villa Palmar Cancun

Villa Palmar Resort Cancun

Villa Palmar Cancun Luxury Beach Resort Playa Mujeres

Villa Palmar Cancun Luxury Beach Playa Mujeres

Villa Palmar Cancun Luxury Beach

Villa Palmar Cancun Luxury Beach Resort

Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

Is a free cancellation option available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Villa del Palmar Cancun Luxury Beach Resort & Spa offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on Jan 2, 2025 start from $731.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Villa del Palmar Cancun Luxury Beach Resort & Spa?

This resort is located in Punta Sam, just steps from Punta Sam Beach. You'll also find Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Villa del Palmar Cancun Luxury Beach Resort & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, couples treatments, and aromatherapy.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a casino at the property?

No, Villa del Palmar Cancun Luxury Beach Resort & Spa doesn't have a casino.

Is there an indoor pool at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and 4 spa tubs.

Is Villa del Palmar Cancun Luxury Beach Resort & Spa a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and an ocean-view restaurant.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a hot tub?

Yes, this resort has 4 spa tubs.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a restaurant with a breakfast menu?

Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Villa del Palmar Cancun Luxury Beach Resort & Spa?

The closest major airport to Villa del Palmar Cancun Luxury Beach Resort & Spa is Cancun Intl. Airport (CUN), which is 16.8 mi away (34 minutes by car).

Are there rooms with balconies at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, every guestroom at Villa del Palmar Cancun Luxury Beach Resort & Spa comes with a furnished balcony with some featuring ocean or garden views.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer wedding services?

There are wedding services available at Villa del Palmar Cancun Luxury Beach Resort & Spa if that's in your vacation plans.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Salateen

Sep 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Frankie Enrique

Traveled with family and small children, Traveled with partner, Traveled with family

Sep 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

perfect

Stayed 2 nights in Sep 2024

6/10 Okay

Andrea Dennise, Sicklerville

Traveled with family and small children, Traveled with partner, Traveled with family

Sep 7, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

If I could rate solely on the staff it would be 5 stars. Some of the nicest people we’ve encountered who are also courteous. We rated 3 stars because this isn’t really a family resort. The one family pool they had was just a pool with a bridge in the center. The bridge was severely rusted and falling apart. We noticed they had people diving throughout the day to pick up pieces of rust that were breaking off. Of the 7 days we were there only one day had a family friendly activity and that was the magic show which was held in their new hotel next door. The kids club is mainly for kids older than 6 because although it’s 4 and older there are limited activities younger ones can do and on some days can’t even stay there. This included the inflatable course on the beach that we didn’t really get to utilize due to the amount of drunk adults that were on there. (No judgement here). We were lucky enough that we planned a bunch of excursions including walking to the ferry which is right next door and taking a day trip to Isla Mujeres. Which id recommend over paying for the excursion. But for the families that want to spend the whole trip on resort, unless you love doing nothing but swimming in a pool and playing in the sand expect to be bored. Lastly the food is dealers choice. Some like it some don’t. Comparing it to some of the other resorts we’ve stayed at in Cancun it wasn’t the best. Personal preference and nonetheless service was phenomenal. Much more to say but not enough space

Stayed 6 nights in Aug 2024

4/10 Poor

Nate

Traveled with family

Aug 30, 2024

Mosquitoes and roaches in my room.

Stayed 4 nights in Aug 2024

8/10 Good

selam guush

Traveled with family

Aug 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the place it was clean and smoke free but not much activities for teenage kids

Stayed 7 nights in Aug 2024

10/10 Excellent

Andenet

Traveled with family and small children

Aug 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best place

Stayed 4 nights in Aug 2024

10/10 Excellent

Brytany Lynn

Aug 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

8/10 Good

Sabria

Traveled with partner

Aug 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing time and hospitality

Stayed 4 nights in Aug 2024

10/10 Excellent

Keri

Traveled with family and small children

Aug 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hi, I stayed at this resort Aug 1-8 2024. My family and I loved our room it was clean , modern, and very comfortable. The resort was amazing we had a wonderful time swimming in the clean pools and ocean. It’s a very calm and quiet resort even with a lot of families. The food was great I loved the buffet which had great food plenty of choices.They had great drinks my favorite was the passion fruit margarita’s. Over all this is an amazing resort and can’t wait to go back next year. My one warning which has nothing to do with the Villa Palmer is when you get to the airport when you arrive in Mexico please ignore the travel people there they will try to get you to go to another resort by giving you a discount on activities just to bring you to the moon palace and sell you on a time share . Please research the moon palace Grand before you go it’s a scam. The airport staff when asked how to get to our transportation guides is to them but just keep walking.

Stayed 7 nights in Aug 2024

10/10 Excellent

Cynthia

Aug 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a beautiful hotel and I loved our room with a great view.

Stayed 1 night in Jul 2024

10/10 Excellent

Dorian Daniel

Traveled with family

Jul 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Place was so nice and clean

Stayed 5 nights in Jul 2024

10/10 Excellent

Cesar

Jul 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VDP 9.9

It's great to stay at villa del Palmar, the rooms are awesome, huge and have everything. The accommodations are great too, very big pools, right in front of the ocean, nice beach, warm. It's not that great to walk in the ocean (a lot of sea weed). But overall... great.

Stayed 3 nights in Jul 2024

6/10 Okay

Héctor

Jul 20, 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family

Jul 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent service. The staff was super attentive. Highly recommend this hotel.

Stayed 7 nights in Jul 2024

6/10 Okay

Mitsutaka

Traveled with family

Jul 12, 2024

Liked: Staff & service, amenities, property conditions & facilities

We put “ do don’t disturb “ sign but they came in to clean anyway…. And then one of the Coke from mini bar is gone though we didn’t not take any. No idea if housekeeper took a Coke!?

Stayed 2 nights in Jul 2024

10/10 Excellent

Oleg

Jul 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, privacy, friendly service. Convenience of restaurants proximity and choice of different cuisine. Extremely responsive housekeeping and room service.

Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo Antonio

Traveled with group, Traveled with partner

Jul 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like everything in the property the pools and the food was excellent. Room service 👌

Stayed 5 nights in Jul 2024

10/10 Excellent

Beverly

Jul 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2024

10/10 Excellent

Corina

Traveled with family

Jun 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!

Stayed 7 nights in Jun 2024

10/10 Excellent

J Jesus Aguilar

Traveled with family

Jun 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, and the very friendly staff

Stayed 5 nights in Jun 2024

10/10 Excellent

Eva Nunez

Traveled with group, Traveled with family

Jun 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When you first arrive you are greeted with a glass of champagne. You are engulfed by the beautiful views straight out of the lobby. The staff is all very friendly. The room accommodations are very nice and clean. I would definitely recommend this hotel to those who want to travel to Cancun but don’t want to be in the center of the hotel zone. It’s close enough to all the things you would want to do and private enough to be in your own oasis’s.

Stayed 6 nights in Jun 2024

8/10 Good

SHAINNE ROBLES

May 25, 2024

Stayed 5 nights in May 2024

10/10 Excellent

Gustavo Edwardo

Traveled with family and small children

May 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken

Stayed 5 nights in May 2024

10/10 Excellent

galitt

Traveled with family

May 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!

Stayed 6 nights in May 2024

6/10 Okay

Zeinab

May 8, 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Staff not friendly much…also when they clean the room the floor was still dirty everyday…the people at the bar or around the pool area touches everything with their hands when making ur drink like lemon, mint yet same hand will hand you a pen to sign & take the money …they need to wear GLOVES!!!! Food wise is not bad the Italian restaurant was THE BEST!! After all maybe I will be back maybe not!! After all

Stayed 6 nights in May 2024