Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive in Playa del Carmen

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Luxury hotel on the beach, with free water park

VIP Access

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Where to?

Dates

February 2025

March 2025

Outdoor pool, free cabanas, sun loungers

Lair Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free airport shuttle
Pool
All inclusive
Bar
Parking included
Room service

Explore the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

Cirque du Soleil Boutique at Vidanta Riviera Maya
‪10 min drive‬
Puerto Morelos Beach
‪15 min drive‬
Puerto Morelos Town Square
‪15 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪31 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Big Kahuna Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Lair Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite, Oceanfront (SWIM-UP QUEEN)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Sleeps 10
1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

Suite, Oceanfront (SWIM-UP KING)

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP KING SUITE)

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Pineapple Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Suite With Sea View

Sea view
Sleeps 4
1 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

Suite With Sea View

Sea view
Sleeps 4
1 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

Suite Premium With Pool View

Sleeps 7
2 Full Sofa Bed(s) and 2 Queen Bed(s)

Suite Standard With Sea View

Sea view
Sleeps 5
1 Full Sofa Bed(s) and 2 Queen Bed(s)

Suite With Sea View

Sea view
Sleeps 8
2 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

Suite Superior With Sea View

Sea view
Sleeps 5
1 Full Sofa Bed(s) and 2 Queen Bed(s)

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

per night

$467 total

includes taxes & fees

Mar 7 - Mar 8

About the neighborhood

Playa del Carmen

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive places you within a 10-minute drive of Cirque du Soleil Boutique at Vidanta Riviera Maya and Playa Paraiso Golf Course. This 280-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and 6 restaurants.

What's nearby

Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
Puerto Morelos Beach - 15 min drive
Puerto Morelos Town Square - 15 min drive
Ojo de Agua Beach - 15 min drive
Maroma Beach - 17 min drive

Getting around

Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

‪Cena Trattoria By el Faro - ‬12 min drive
‪Huama - ‬12 min drive
‪El Mar y Tierra - ‬9 min drive
‪Limon y Sal - ‬12 min drive
‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Guests of Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have access to a full-service spa, a free water park, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive hotel include a lazy river, a children's pool, and a 24-hour gym.

Smart TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds are dressed in Frette Italian sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and toothbrushes and toothpaste. Other standard amenities include 2 bathrooms, free minibar items, and furnished balconies.

A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle
Limo/town car service
Free self parking on site

Food and drink

2 swim-up bars
3 bars/lounges
6 restaurants
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

BIKINI BOTTOM BAR™ & GOUR
GOOD BURGER™
LE SPATULA – MARKET DININ
PIAZZA™
YACHT CLUB, WORLD CUISINE

Things to do

24-hour health club
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Lazy river
Outdoor pool
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

Changing table
Children's dinnerware
Children's games
Children's pool
Free children's club
Free crib
Free water park access
Grocery/convenience store
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Outdoor pool
Playground
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator

1 building
6 floors
Built in 2021
Smoke-free property

Room amenities

Bedroom

Free crib
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

2 private bathrooms
Bathrobes
Children's robes
Children's slippers
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Smart TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 2 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya

Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Can I book all-inclusive options at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include cooking classes, Pilates, and dance classes.

Is free cancellation available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

This hotel is located in Playa del Carmen, close to Maroma Beach, Cirque du Soleil Boutique at Vidanta Riviera Maya, and Puerto Morelos Town Square. You'll also find Playa Paraiso Golf Course and Sanctuary of Hope and Time Capsule within a short drive.

Is parking available on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

NÁAY SPA is the hotel's spa and services include deep-tissue massages, Swedish massages, body wraps, and aromatherapy.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a casino?

No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive doesn't have a casino.

Is there an indoor pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, 2 swim-up bars, and 6 restaurants.

Are there hot tubs at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, but this hotel does have a steam room.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive feature a restaurant that includes a breakfast menu?

No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive doesn't have a restaurant that serves breakfast.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

The closest major airport to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is Cancun Intl. Airport (CUN), which is 20 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.6 mi away.

Are there rooms with balconies at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, every guestroom at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive comes with a furnished balcony with some featuring ocean views.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive host weddings?

Take advantage of the wedding venue at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive if you plan to say "I do" during your trip.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Sharanjeet

Dec 10, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Dolores

Nov 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Exelent

Stayed 3 nights in Oct 2024

10/10 Excellent

Arturo Arredondo

Traveled with family and small children

Nov 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place fun for kids love the room pool

Stayed 2 nights in Oct 2024

2/10 Terrible

Temitope

Nov 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family

Nov 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 2 nights in Nov 2024

10/10 Excellent

Brendalis

Traveled with family and small children, Traveled with family

Nov 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for family with kids.

Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family

Nov 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service really next level

Stayed 1 night in Nov 2024

10/10 Excellent

VINOTH KUMAR

Traveled with family and small children

Nov 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Trip was great except for shuttle from airport to/from hotel, which is shared and will take longer time.

Stayed 5 nights in Nov 2024

10/10 Excellent

Lindsey

Nov 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Hilda Perez

Traveled with family and small children, Traveled with family

Nov 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sooo fun!! The only draw back was having to take shuttle to and from rooms but other than that it was an awesome experience!

Stayed 3 nights in Nov 2024

10/10 Excellent

Romika

Traveled with family and small children

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful kids loved it

Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Traveled with family and small children

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I give it stars and higher. This resort exceeded my expectations.

Stayed 3 nights in Nov 2024

8/10 Good

David Garcia

Nov 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were very helpful. Taxi service through the hotel was very expensive.

Stayed 4 nights in Nov 2024

2/10 Terrible

Martin

Traveled with family

Nov 6, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Horrible problems at check in. We came two years ago and since then some things are going the wrong way. It looks they are cutting costs in may aspects, but rising prices. The concept is interesting, for one or two days. Three days you will be throwing your self out of the balcony.

Stayed 1 night in Nov 2024

10/10 Excellent

Alonso

Traveled with family and small children

Nov 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impressive infrastructure, food and service. The best we've experienced in a while

Stayed 2 nights in Oct 2024

10/10 Excellent

arely

Nov 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Genifer

Nov 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

4/10 Poor

Javier Cueva

Nov 2, 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

El servicio es pésimo. La gente no se esfuerza para darte el mejor servicio posible y confrontan al cliente cuando exige el servicio por el que se paga. El poco espació en el que se podía estar en la playa estaba completamente sucio. Botes y bolsas de plástico, tapas y mas basura. El parque acuático es excelente y de primer nivel. Sin embargo el mal servicio nos dejó el peor sabor de boca y sin ganas de regresar. Ninguna empatía con el cliente, cuando se presentan situaciones que hay que solucionar, ni por las cantidades de dinero que pagamos para ir a ese lugar.

Stayed 5 nights in Oct 2024

6/10 Okay

aayah

Traveled with family and small children

Nov 2, 2024

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

This is definitely a children's resort. the water park was amazing. amenities for the baby were very convenient including bottle sanitizer and baby bath tub/ changing table. the room wasn't spotless but it was okay. the dining options left a lot to be desired.

Stayed 4 nights in Oct 2024

10/10 Excellent

Araceli, Brooklyn

Nov 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was the best family trip.

Stayed 3 nights in Aug 2024

8/10 Good

JAZMIN

Oct 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the waterpark and the rooms! The pool in our balcony was so beautiful but the water was freezing. We didn’t like how expensive the gift shop was, the prices were outrageous.

Stayed 1 night in Oct 2024

10/10 Excellent

rocio anahi, Kennewick

Traveled with family

Oct 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was exellent, all food was incredible, we loved all the datails everywhere, most definitely will be back!

Stayed 2 nights in Oct 2024

8/10 Good

Giancarlo

Traveled with family

Oct 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and stay were excellent. Food wise I expected much healthier variety to be available as this is targeted towards children and families.

Stayed 3 nights in Oct 2024

8/10 Good

Perla

Oct 27, 2024

Good

Stayed 2 nights in Oct 2024

8/10 Good

Rahsheeda

Traveled with family

Oct 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities

This resort was so nice. I encountered one extremely Rude employee. Which immediately put a bad taste in my mouth. She worked at the spa check in, her name Started with a R. She was horrible. Piazza was delicious! The room service food was not very good. Le spatula had decent food. Overall my children age 10 and 20 had a great time!

Stayed 4 nights in Oct 2024