Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive in Playa del Carmen

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Luxury hotel on the beach, with free water park

VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

Outdoor pool, free cabanas, sun loungers

Lair Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

All inclusive

Free airport shuttle

Spa

Room service

Explore the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

Cirque du Soleil Boutique at Vidanta Riviera Maya
‪10 min drive‬
Puerto Morelos Beach
‪15 min drive‬
Puerto Morelos Town Square
‪15 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪31 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Big Kahuna Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Lair Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite, Oceanfront (SWIM-UP QUEEN)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Sleeps 10
1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

Suite, Oceanfront (SWIM-UP KING)

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP KING SUITE)

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Pineapple Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Similar properties

Pool

Breakfast included

All inclusive

Spa

per night

$391 total

includes taxes & fees

Jan 26 - Jan 27

Pool

Hot Tub

Breakfast included

All inclusive

per night

$463 total

includes taxes & fees

Jan 26 - Jan 27

Pool

All inclusive

Free airport shuttle

Parking included

per night

$680 total

includes taxes & fees

Jan 26 - Jan 27

About the neighborhood

Playa del Carmen

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive places you within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. This 280-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and 6 restaurants.

What's nearby

Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
Puerto Morelos Beach - 15 min drive
Puerto Morelos Town Square - 15 min drive
Ojo de Agua Beach - 15 min drive
Maroma Beach - 17 min drive

Getting around

Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

‪Cena Trattoria By el Faro - ‬12 min drive
‪Huama - ‬12 min drive
‪El Mar y Tierra - ‬9 min drive
‪Limon y Sal - ‬12 min drive
‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Guests of Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have access to a full-service spa, a free water park, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include a lazy river, a children's pool, and a 24-hour gym.

Smart TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds are dressed in Frette Italian sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and toothbrushes and toothpaste. Other standard amenities include 2 bathrooms, free minibar items, and furnished balconies.

A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle
Limo/town car service
Free self parking on site

Food and drink

2 swim-up bars
3 bars/lounges
6 restaurants
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

BIKINI BOTTOM BAR™ & GOUR
GOOD BURGER™
LE SPATULA – MARKET DININ
PIAZZA™
YACHT CLUB, WORLD CUISINE

Things to do

24-hour health club
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Lazy river
Outdoor pool
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

Changing table
Children's dinnerware
Children's games
Children's pool
Free children's club
Free crib
Free water park access
Grocery/convenience store
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Outdoor pool
Playground
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator

1 building
6 floors
Built in 2021
Smoke-free property

Room amenities

Bedroom

Free crib
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

2 private bathrooms
Bathrobes
Children's robes
Children's slippers
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Smart TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 2 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya

Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Can I book all-inclusive options at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include cooking classes, Pilates, and dance classes.

How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

As of Jan 12, 2025, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive on Jan 23, 2025 start from $629.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

This hotel is located in Playa del Carmen, close to Maroma Beach, Cirque du Soleil Boutique at Vidanta Riviera Maya, and Puerto Morelos Town Square. You'll also find Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden within a short drive.

Is parking available on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

NÁAY SPA is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a casino?

No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive doesn't have a casino.

Is there an indoor pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, 2 swim-up bars, and 6 restaurants.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive feature a restaurant that includes a breakfast menu?

No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive doesn't have a restaurant that serves breakfast.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

The closest major airport to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is Cancun Intl. Airport (CUN), which is 20 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.6 mi away.

Are there rooms with balconies at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, every guestroom at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive comes with a furnished balcony with some featuring ocean views.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive host weddings?

Take advantage of the wedding venue at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive if you plan to say "I do" during your trip.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Sharanjeet

Dec 10, 2024

Stayed 1 night in Nov 2024

8/10 Good

Perla

Oct 27, 2024

Good

Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia

Traveled with family

Oct 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Italian restaurant Pool

Stayed 3 nights in Oct 2024

4/10 Poor

Anyiled

Traveled with family and small children, Traveled with family

Oct 14, 2024

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

It is not all inclusive as advertised, and in fact there is some false advertisement for this location. Upon arrival, we were greeted by various offers to buy drinks, food, and very overpriced toys. The resort is adopting the business model from a bigger one located in Orlando FL, where everything has a price at a mark up. The staff are at times very unhelpful, and are not willing to make up for any inconvenience unless it benefits the resort in someway. There are no coupons, or discounts offered which other locations in Cancun do offer when the client has had a bad experience. Will not return to this resort.

Stayed 5 nights in Oct 2024

8/10 Good

Sara, miami

Traveled with family and small children, Traveled with partner

Oct 14, 2024

Liked: Amenities

Disliked: Staff & service

staff could be a lil bit more welcoming, but other than that, food was great, drinks were good and rooms were good as well. I know its a kids hotel but i wish there would be activities later than 8 pm, everything is closed after 10 pm so the only option is to go to the room, but other than that everything was good. Also the prices at the shops are ridiculously expensive and they dont even have bags after you spend your money on them.

Stayed 4 nights in Oct 2024

10/10 Excellent

Adan

Oct 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great property

Stayed 1 night in Oct 2024

10/10 Excellent

Alma Cristina

Oct 11, 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

raymi

Traveled with family and small children

Oct 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was amazing!! super friendly staff and the hotel is beautiful!!

Stayed 3 nights in Oct 2024

10/10 Excellent

Crystal

Oct 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

2/10 Terrible

Ana Deysi

Oct 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

8/10 Good

Salvador

Traveled with family and small children

Sep 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is safe and beautiful for my kids

Stayed 3 nights in Sep 2024

10/10 Excellent

CLAUDIA

Traveled with family and small children

Sep 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved it! Kids (11 & 9) had the time of their lives, want to go back soon.

Stayed 3 nights in Aug 2024

10/10 Excellent

Lucia

Sep 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Stayed 4 nights in Sep 2024

8/10 Good

Maria

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family and small children

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love everything, my kids enjoyed their birthday and staff went out their way with excellence. Already booking another trip.

Stayed 3 nights in Sep 2024

6/10 Okay

Amarinder

Traveled with family and small children

Sep 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food option is not much

Stayed 4 nights in Sep 2024

10/10 Excellent

Elii, MIAMI

Sep 12, 2024

Stayed 5 nights in Aug 2024

8/10 Good

Erika

Traveled with family

Sep 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was great especially for kids! Food was great too!

Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with family and small children

Sep 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were a little hesitant about staying at this hotel due to some bad reviews, but I am glad we decided to stay anyways. We had a great time. Hotel is extremely clean, The staff goes above and beyond, The food was not bad, We did wish that there were more options, like offering breakfast at the actual hotel but it always worked out because if you’re heading to the waterpark, you would just stop to eat breakfast at the main lobby and walk down to the waterpark. If not, room service is 24 hours and the food was good. The pool water in your room is not that cold. It is like regular pool water temperature. The water at Xcaret is way colder. Now the prices for merch are outrageous. As mentioned, this was during off-season so we could see some potential inconveniences during busy season, like waiting for shuttle, wait time for breakfast, finding seats at water park, and being too loud in room pool. But we are use to Disney vacations and were prepared for a hectic kids vacation and honestly it was not as bad as staying in Disney world. We loved it so much we are planning to visit the Nickelodeon Hotel in Punta Cana next year.

Stayed 5 nights in Sep 2024