Iberostar Selection Paraíso Maya Suites - All Inclusive in Playa del Carmen

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Luxury property on the beach, with 8 outdoor swimming pools

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

8 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast included

All inclusive

Pool

Hot Tub

Room service

Explore the area

Playa del Carmen, QROO

Maroma Beach
1 min walk
Paradise Beach
1 min walk
Playa Paraiso Golf Course
12 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
36 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

624 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

624 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Beachside

667 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Promo)

624 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

624 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Last room available

624 sq ft
Sleeps 4
1 Double Bed OR 1 King Bed

Junior Suite, Poolside

624 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

624 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Room (One Bedroom, Star Family)

624 sq ft
Sleeps 5
2 Double Beds OR 1 King Bed

Junior Suite, Accessible

624 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Room (One Bedroom, Star Family)

624 sq ft
Sleeps 1
2 Double Beds

Junior Suite, Poolside

624 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

624 sq ft
Sleeps 1
1 Double Bed OR 1 King Bed

Junior Suite

624 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Beachside

667 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite (Promo)

624 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Pool

Hot Tub

Breakfast included

All inclusive

per night

$499 total

includes taxes & fees

Dec 6 - Dec 7

About the neighborhood

Playa del Carmen

Playa Paraiso Golf Course is a short stroll from Iberostar Selection Paraíso Maya Suites - All Inclusive, and other popular attractions like Maroma Beach are within a 15-minute drive. This 434-room, 4.5-star property has 8 outdoor pools along with a golf course and a full-service spa.

What's nearby

Maroma Beach - 1 min walk - 0.0 miles
Paradise Beach - 1 min walk - 0.0 miles
Playa Paraiso Golf Course - 12 min walk - 0.7 miles
Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 3.0 miles
Tres Rios Ecopark - 12 min drive - 6.7 miles

Getting around

Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

‪La Laguna - ‬1 min walk
‪Snake Bar At Iberostar Maya - ‬3 min walk
‪Alberca - Pool - Bar - ‬9 min walk
‪Cena Trattoria By el Faro - ‬10 min drive
‪Huama - ‬10 min drive

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Luxury property on the beach, with 8 outdoor swimming pools

Iberostar Selection Paraíso Maya Suites - All Inclusive features a golf course, a full-service spa, and 8 outdoor pools. There's free valet parking if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a lazy river.

55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Free minibar items, furnished balconies, and coffee makers are also available.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 8 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 coffee shops/cafes
20 restaurants
8 bars/lounges
A beach bar
A poolside bar
Snack bar/deli

Restaurants on site

Bistró L'Etoile
El Rancho
La Marina
La Pagoda

Things to do

18-hole golf course
2 spa tubs
8 outdoor pools
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf clubhouse
Golf clubs/equipment
Health club
Kayaking
Lazy river
Nightclub
Optional golf privileges
Pilates classes
Playground
Pro golf shop
Sauna
Shopping mall
Snorkeling
Steam room
Tennis
Waterslide
Windsurfing

Family friendly

8 outdoor pools
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided

Entertainment

55-inch TV with cable channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property is professionally cleaned

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses eco-friendly cleaning products.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.

Property is also known as

All Inclusive Iberostar Paraiso Maya

Iberostar Maya Paraiso

Iberostar Paraiso Maya

Iberostar Paraiso Maya All Inclusive

Iberostar Paraiso Maya All Inclusive Playa del Carmen

Iberostar Paraiso Maya Playa del Carmen

Maya Iberostar

Paraiso Maya

Iberostar Paraiso Maya Hotel Playa Paraiso

Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico

Iberostar Riviera Maya

Iberostar Paraiso Maya All Inclusive All-inclusive property

Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen

Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen

Iberostar Paraiso Maya All Inclusive

Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

Are there all-inclusive options at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive resort and rates come with à la carte meals.

Are free cancellation options available at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Iberostar Selection Paraíso Maya Suites - All Inclusive provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see around Iberostar Selection Paraíso Maya Suites - All Inclusive?

This property is located in Playa del Carmen, a short 12-minute walk from Playa Paraiso Golf Course and also 9 minutes on foot from Paradise Beach. You'll also find Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya within a short drive.

Is there parking available at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Spa Sensations is the property's spa and services include Swedish massages, hot stone massages, couples treatments, and detox wraps.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a casino at the property?

No, Iberostar Selection Paraíso Maya Suites - All Inclusive doesn't have a casino.

Is there an indoor pool at Iberostar Selection Paraíso Maya Suites - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools and 2 spa tubs.

What amenities will couples enjoy at Iberostar Selection Paraíso Maya Suites - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 8 outdoor pools, and 20 restaurants.

Are there hot tubs at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a restaurant that serves breakfast?

Yes, Iberostar Selection Paraíso Maya Suites - All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive.

Are there connecting rooms at Iberostar Selection Paraíso Maya Suites - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Iberostar Selection Paraíso Maya Suites - All Inclusive?

The closest major airport to Iberostar Selection Paraíso Maya Suites - All Inclusive is Cancun Intl. Airport (CUN), which is 24.2 mi away (36 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.3 mi away.

Are there rooms with balconies that I can book at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, every guestroom at Iberostar Selection Paraíso Maya Suites - All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Iberostar Selection Paraíso Maya Suites - All Inclusive if you plan to say "I do" during your trip.

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Carla

Traveled with family

Aug 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great vacation choice for the whole family.

Stayed 4 nights in Aug 2024

6/10 Okay

William

Aug 24, 2024

Stayed 5 nights in Aug 2024

4/10 Poor

ARTHUR

Traveled with family

Aug 20, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

VIP doesn’t work - you are not able to schedule any good restaurant. Rooms are all the same - had issues with the first option and they wanted to downgrade us. Not what we were expecting but a good / normal resort.

Stayed 8 nights in Aug 2024

4/10 Poor

Crystal

Traveled with family and small children, Traveled with group, Traveled with family

Aug 14, 2024

Liked: Cleanliness, staff & service

Went with a group. Room service is very limited. No beach chairside service. There were shows, but it was very lame.

Stayed 4 nights in Aug 2024

10/10 Excellent

Adana

Aug 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Emma, Newtown

Traveled with family

Aug 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful family vacation with lots to do. The hotels are all spread apart within the resort but you can hitch a ride on the carts if you don’t like the walk, but we walked everywhere and enjoyed the views. Reservations were hard to get at the 2 restaurants that require them. We were able to get a last minute reservation for the hibachi one, which was absolutely amazing.

Stayed 4 nights in Jul 2024

10/10 Excellent

Alexandria

Aug 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

6/10 Okay

Carla, Danville

Jul 27, 2024

Stayed 6 nights in Jul 2024

6/10 Okay

Juan

Traveled with family and small children

Jul 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unlike many of the other times we stayed with different Iberostar resorts, this time we had many issues from the very beging till the end. Starting with the booking process the person who picked up the phone at the hotel was rude and told me there was "nothing available" yet in Expidia there were many rooms available for this specific resort. The food was mediocre, we couldn't get dinner reservations to the restaurants in the resort because again "nothing available" yet the restaurants were almost empty during dinner time. There was no AC in the buffet areas so sweating while eating was the norm. In the restaurants that were first come first serve they told you 1-1.5 hrs and that they would call you when the table was ready. One of the nights we never got a call so went to the buffet, the next night we went back to check after 1 hr and the girl said "we called you and messaged you" yet I never received any calls or messages. Then she went on to say, "let me see what I can do for you since you missed your spot" as I looked around 8 out of the 35 available tables were occupied. Clearly there was avaliability but for some reason they made it seem as if everything was occupied. This seemed to be the reoccurring pattern this whole vacation at this resort, I'm not sure if they are having issues with staff or what the problem was but our amazingly positive previous experiences with Iberostar were compleatly crushed during this stay. I'm not sure we will be returning to Iberostar.

Stayed 4 nights in Jul 2024

10/10 Excellent

Adam

Traveled with group, Traveled with family

Jul 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is kept up beautifully.

Stayed 6 nights in Jul 2024

2/10 Terrible

Rachael

Traveled with family

Jul 11, 2024

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

This was our third trip to Iberostar Paraiso Maya Suites because we are big fans and like the quality of the resort. Upon check in we informed the hotel that we were leaving early due to the hurricane. Expedia attempted to contact their reservations many times for a refund. We were informed by the hotel staff it should not be a problem. We were charged 4 NIGHTS that we did not stay. They refunded my brother, sister, and my father but not refund us. We tried to contact their customer service multiple times. We were LOYAL iberostar customers and this is unacceptable We will be disputing this charge. If you want good customer service and you want to be sure you are not overcharged DO NOT BOOK WITH IBEROSTAR.

Stayed 7 nights in Jun 2024

10/10 Excellent

develyn

Traveled with family

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Golf cart drivers are not friendly and they ignored visitors a lot

Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of dining options. Large beach space, with free kayaks and catamarans. Lots of pools of varying size and popularity. The main could get pretty packed on nice days. Great service from staff and beautiful location.

Stayed 6 nights in Jun 2024

8/10 Good

George

Traveled with family

Jul 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Beach Trip

Good stay over all. Be prepared to walk quite a bit around the property as everything is spread out but doable (except when raining) Every type of restaurant available and buffets. The Greek was exceptional and sang to me for my Bday. A few took planing as they don’t take reservations but get quite busy. We ended up having to buy an $80.00 bottle of wine to get them to seat us at the Italian restaurant. We had tried the night before. you give them your number to text when they have something available (which they never did) ended up that night a the Mexican. Beach was nice and has loungers for guest but has a drop off and not the easiest to walk on. They do offer to take family pictures which was of course an extra fee which we opted for. The rest of the extras stuff we passed on. Do bring bug spray as there were mosquitoes in certain areas.

Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Jun 30, 2024

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Jun 2024

6/10 Okay

Arai

Traveled with family and small children

Jun 16, 2024

Liked: Cleanliness, staff & service

Good things: Fabiola at Star Cafe was always friendly when I would get my daily cappuccino, building 60, the lady who took care of my room Minerva was always sweet, and the young guys who served us at the breakfast area and the Mexican Restaurant during lunch were all great. The young kid by the towel stand was always kind as well. The entertainment by the pool, with the foam party and other afternoon activities, was excellent. The hotel has a natural beauty all around. Opportunities: the food was average everywhere, which was disappointing because Mexican cuisine is delicious. I was incredibly disappointed with the Steakhouse in which my steak was, La Geisha with dry sushi and broken vents making us sweat profusely, and the Italian one was dry and all around disappointing. It was just so bad that we would go to the buffet after. My jet tub was broken, and I complained three days in a row to the people sitting by our building, but there was no resolution.

Stayed 4 nights in Jun 2024

4/10 Poor

SERGIO JAVIER

Traveled with family and small children, Traveled with family

Jun 11, 2024

Disliked: Cleanliness, property conditions & facilities

Las habitaciones en las que nos pusieron siempre olían mal Y estaban húmedas. La tina tenia moho.

Stayed 7 nights in Jun 2024

10/10 Excellent

Alfred

Traveled with family

Jun 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good but lengthy check-in process. And could use on-line check option.

Stayed 3 nights in Jun 2024

8/10 Good

Lindsay

Traveled with family

Jun 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was an abundance of food and drink options. The staff was always very accommodating and helpful. The grounds were beautiful and well maintained. I wish the dining areas were better cooled. Also all pool areas, the water was quite warm.

Stayed 4 nights in Jun 2024

10/10 Excellent

Dennis

Traveled with family

Jun 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wide variety of activities for every one. Clean and very well kept. I will be returning for my fourth visit in the future.

Stayed 6 nights in May 2024

6/10 Okay

cynthia

Traveled with family

Jun 7, 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

I liked the food at most restaurants. The pools were too warm…did not cool you off much. I have been to several resorts in area and this one was by far my least favorite. Waited on drinks often from unfriendly bar staff. I did not like the large resort…it was confusing even with maps and wasn’t as relaxing as resorts I’ve stayed in before. Needs to better communication from check-in staff regarding grounds and make sure guests are informed of all the need to know information.

Stayed 4 nights in Jun 2024

8/10 Good

Randy

Traveled with family and small children, Traveled with family

Jun 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is amazing. The food is on par with an all inclusive. Their mobile app is terrible which makes navigating useless, we simply explored the property to understand where everything is located.

Stayed 5 nights in May 2024