Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
Luxury property on the beach, with 8 outdoor pools
VIP Access

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Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, sun loungers
Lobby
Aerial view
Outdoor wedding area
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub

Explore the area

Map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    ‪12 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪10 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite, Accessible

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • 667 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Promo)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 624 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Poolside

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (One Bedroom, Star Family)

  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Accessible

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Room (One Bedroom, Star Family)

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds

Junior Suite, Poolside

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

  • 624 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Junior Suite

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • 667 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Promo)

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Playa Paraiso Golf Course is a short stroll from Iberostar Selection Paraíso Maya Suites - All Inclusive, and other popular attractions like Maroma Beach are within a 15-minute drive. This 434-room, 4.5-star property has 8 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Paradise Beach - 9 min walk - 0.5 miles
  • Playa Paraiso Golf Course - 12 min walk - 0.7 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 3.0 miles
  • Tres Rios Ecopark - 12 min drive - 6.7 miles
  • Maroma Beach - 14 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Laguna - ‬1 min walk
  • ‪Snake Bar At Iberostar Maya - ‬3 min walk
  • ‪Alberca - Pool - Bar - ‬9 min walk
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Luxury property on the beach, with 8 outdoor pools
Iberostar Selection Paraíso Maya Suites - All Inclusive features a golf course, a full-service spa, and 8 outdoor pools. There's free valet parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a free water park, a nightclub, and a lazy river.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Free minibar items, furnished balconies, and coffee makers are also available.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 8 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • 20 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistró L'Etoile
  • El Rancho
  • La Marina
  • La Pagoda

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 8 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Lazy river
  • Nightclub
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

Are there all-inclusive options at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive resort and rates come with à la carte meals.

Are free cancellation options available at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Iberostar Selection Paraíso Maya Suites - All Inclusive provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see around Iberostar Selection Paraíso Maya Suites - All Inclusive?

This property is located in Playa del Carmen, a short 9-minute walk from Paradise Beach and also 12 minutes on foot from Playa Paraiso Golf Course. You'll also find Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya within a short drive.

Will I be able to park at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Spa Sensations is the property's spa and services include sports massages, Swedish massages, reflexology, and couples treatments.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a casino at the property?

No, Iberostar Selection Paraíso Maya Suites - All Inclusive doesn't have a casino.

Is there an indoor pool at Iberostar Selection Paraíso Maya Suites - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at Iberostar Selection Paraíso Maya Suites - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 8 outdoor pools, and 20 restaurants.

Are there hot tubs at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, this all-inclusive property has 2 spa tubs.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a restaurant that serves breakfast?

Yes, Iberostar Selection Paraíso Maya Suites - All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Iberostar Selection Paraíso Maya Suites - All Inclusive?

The closest major airport to Iberostar Selection Paraíso Maya Suites - All Inclusive is Cancun Intl. Airport (CUN), which is 24.2 mi away (36 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.3 mi away.

Can I book a room with a balcony at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, every guestroom at Iberostar Selection Paraíso Maya Suites - All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Iberostar Selection Paraíso Maya Suites - All Inclusive if you plan to say "I do" during your trip.

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1012 reviews
Rating 8 - Good. 259 out of 1012 reviews
Rating 6 - Okay. 112 out of 1012 reviews
Rating 4 - Poor. 52 out of 1012 reviews
Rating 2 - Terrible. 34 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Stayed 4 nights in Dec 2024

6/10 Okay

Nirav

Traveled with group
Liked: Cleanliness, room comfort
Overall an Average resort with no night activities
Overall the resort is average. Food: Below Average Not many choices, especially for vegeterian. Also restaurant management is not good. While we were a large group of 20 people and we understand it is tough but even when we were ready to split the group overall reservation was painful and with every restaurant we had to escalate and talk to few people to make things happen. Lost a lot of time in it. Ambience: Average While the resort is huge with lots of good activities but at night it looks pretty dead. There is not enough lighting in the resort, no music playing or a central hangout place. The market place also closes very early so once it is dark it becomes a really boring place. Hence we had to go out of resort each night for some entertainment. Activities: Average Had lot of good day time activities like pool, beach volleyball, archery, golf, spa etc but there was nothing to do at night. Teenagers in our group got bored at night. Also for such a larger resort they need at least 2-3 beach volleyball set up. This one only had one.
Stayed 5 nights in Dec 2024

4/10 Poor

Kyung A

Stayed 7 nights in Dec 2024

8/10 Good

Johnny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with the quality of food and options we had. The only thing missing was the strawberries and bagel. The buffet was excellent, and all other fine dining was exceptional.
Stayed 6 nights in Dec 2024

10/10 Excellent

Maryna

Stayed 7 nights in Nov 2024

8/10 Good

Jennifer Gail

Stayed 4 nights in Dec 2024

8/10 Good

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Piper, Arvada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ioan

Stayed 6 nights in Nov 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service
I loved everything and the property was beautiful and clean and service 10/10 but I have a complaint about the food i honestly give it a 3/10 it was not really all of that I get it all inclusive but at least the food should be good but other then that it was amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Consuela D

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful. The pools are clean, spacious and amazing. You got a wave pool, a lazy river, and slides to play in/on. The entertainment is awesome and the staff are top notch. Only place we'll come to stay at when visiting Riveria Maya.
Stayed 5 nights in Dec 2024

6/10 Okay

Landon

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the resort was, itself, very scenic, with fun and interesting activities for the whole family. The staff were patient and helpful. The main reason for the 3-star review is the fact that out of the group of seven, six got food poisoning in the first few days, including our 1-year-old, suggesting that, chances are, there’s some unsafe food handling and/or sanitation gaps at the resort that require attention. For example, when changing my baby in the men’s washroom, I saw one of the wait staff leave a stall after flushing and resume his job without washing his hands. I did consider that, perhaps, it could just be exposure to the tropics, but several of our group had previously been to Mexico and/or were from tropical countries. The water/ice is filtered and treated on-site so that was also ruled out. That said, if you eat “safe” foods, the resort is a really nice stay.
Stayed 6 nights in Dec 2024

2/10 Terrible

Matt

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Got food poisoning after only eating on property for days. Then charged over $300 for their medical services which were solely needed because of their food. They then claimed we needed to prove it was their food to reimburse…awful customer service
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, safe.
Stayed 5 nights in Dec 2024

6/10 Okay

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort itself is nice and it is clean. There are a lot of amenities on the resort and the staff plays lots of games. The staff is wonderful. They do not give you water bottles because they have a water filtration system. The water is safe to drink but it tastes absolutely terrible (definitely drink from the one of the many fruit infused options available). Breakfast is fine, typical buffet style. Lunch is a let down unless you like to eat burgers everyday. The dinners are WONDERFUL. Whether you are going to the buffet or one of the restaurants, you will not be let down. One downside to this resort is the towel situation. You check towels out with your room number. Almost every day when we were returning our towels, there was not worker there to check the towels back in. We weren't going to stand around and wait for someone to come back so we just dropped our towels into the towel drop and moved on with our day. This essentially meant the next round of checking towels out, they gave us the 3rd degree about the importance of checking them back in. Overall, we had a good enough time but this was our least favorite all inclusive we've been too.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chic Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessability to everything. cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Elizabeth Ann, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great time, we didn’t want to go home.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chariss Mae, Tomball

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 6 nights in Nov 2024

6/10 Okay

Erin

Traveled with family and small children
Liked: Amenities
Great location with a lot of amenities. My kids loved the big water slide. But I will never do Iberostar again at this location or anywhere else. Restaurant and kitchen staff were excellent. Unfortunately the quality of food they had to serve was bad which is not their fault. We couldn’t book reservations for dinners because everything was booked out when we got there. Maintenance and grounds crew were friendly and engaging. There was one night where our room filled with ammonia gas so bad our eyes were burning (no idea where it came from). The maintenance crew resolved it right away. Beach staff was always great. Front desk crew was not helpful except on trying to sell you in to their rewards programs. Either that or they were preoccupied with their cellphones. There were a few nights where the music would be blasting past 10:00pm. Overall it was a pretty bad experience. It’s too bad because it’s an awesome and beautiful resort with a lot to offer. If it were not for the nice weather and warm water this holiday would have been a total bust.

10/10 Excellent

Kenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the whole property, lots of choices to eat
Stayed 7 nights in Nov 2024

10/10 Excellent

Ellina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was great overall. However our mini fridge was not restocked. The property is huge and it's easy to get lost. We enjoyed our stay! Thank you!
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and relaxed. When we booked restuarant for 5 people but the booked only 2 people. confused on APP to booking restaurant. Disappointed one restaurant sell pizza only two days, Monday to Thursday closed??? Others are lovely
Stayed 8 nights in Nov 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay and experience overall. I wish some of the room setups would have had a separate bedroom. Also the jacuzzi bathtub did not work properly.
Stayed 5 nights in Aug 2024

8/10 Good

Rizza Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the room amenities need upgrade and thorough cleaning.
Stayed 5 nights in Nov 2024