El Dorado Royale, Catamarán, Cenote & More Inclusive in Playa del Carmen

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Adults-only beachfront aparthotel with 6 outdoor pools

VIP Access

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Where to?

Dates

April 2025

May 2025

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Explore the area

Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

Playa Paraiso Golf Course
‪6 min drive‬
Cirque du Soleil Boutique at Vidanta Riviera Maya
‪7 min drive‬
Maroma Beach
‪14 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪31 min drive‬

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Room options

BEACH FRONT SWIM UP JUNIOR SUITE

590 sq ft
1 bedroom
1 bathroom
Bay view
Sleeps 2
1 King Bed

PREMIER SWIM UP JUNIOR SUITE

590 sq ft
1 bedroom
1 bathroom
Sleeps 2
1 King Bed

Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

599 sq ft
1 bedroom
1 bathroom
Sleeps 3
1 King Bed

BEACH FRONT JUNIOR SUITE

590 sq ft
1 bedroom
1 bathroom
Beach view
Sleeps 2
1 King Bed

Royal Suite

1 bedroom
Sleeps 2
1 Double Bed

SWIM UP JUNIOR SUITE

590 sq ft
1 bedroom
1 bathroom
Bay view
Sleeps 2
1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

599 sq ft
1 bedroom
1 bathroom
Ocean view
Sleeps 2
1 King Bed

LUXURY JUNIOR SUITE

599 sq ft
1 bedroom
1 bathroom
Park view
Sleeps 3
1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

599 sq ft
1 bedroom
1 bathroom
Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Playa del Carmen

El Dorado Royale, Catamarán, Cenote & More Inclusive places you 5.8 mi (9.4 km) from Maroma Beach. This 476-room, 5-star aparthotel has 6 outdoor pools along with a private beach and a full-service spa.

View more Aparthotels in Playa del Carmen

What's nearby

Playa Paraiso Golf Course - 6 min drive - 2.8 miles
Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 2.9 miles
Paradise Beach - 9 min drive - 3.9 miles
Maroma Beach - 14 min drive - 5.9 miles
Puerto Morelos Town Square - 15 min drive - 7.6 miles

Getting around

Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

‪Cena Trattoria By el Faro - ‬9 min drive
‪Huama - ‬10 min drive
‪El Mar y Tierra - ‬7 min drive
‪Limon y Sal - ‬10 min drive
‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools

El Dorado Royale, Catamarán, Cenote & More Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this adults-only aparthotel include a gym, free WiFi in public areas, and express check-out.

Each apartment is air-conditioned and has an array of amenities, including free minibar items, a phone, and a desk. Guests can expect to find free WiFi and a 30-inch Smart TV with cable channels. Along with relaxing touches like a hydromassage showerhead and a jetted tub, the bathroom offers hair dryers and slippers. Other standard amenities include a wardrobe or closet and a desk chair.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
All inclusive
Spa

includes taxes & fees

$518 per night

Apr 27 - Apr 28

Property amenities

Beach

On a private white sand beach

Pool/Spa

6 outdoor pools
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Full-service spa
Hot tub
Manicures/pedicures
Pool loungers
Pool umbrellas
Sauna
Steam room

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle on request
Free theme park shuttle
Car not required
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site

Restaurants on site

D´ITALIA VILLAS
FUENTES
KAMPAI
KICK
LA CANTINA BAR

Dining

12 restaurants
2 beach bars
2 poolside bars
9 bars/lounges
A swim-up bar
Free stocked minibar
Room service (limited hours)

Bedrooms

Bedsheets provided

Bathroom

1 private bathroom
Bathrobes
Hair dryer
Hydromassage showerhead
Jetted bathtub
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Living spaces

Window screens

Entertainment

30-inch smart TV with cable channels

Outdoor areas

Garden
Outdoor furniture
Terrace

Laundry

Laundry facilities

Work spaces

Desk chair
Laptop workspace

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

No elevator
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Designated smoking areas (fines apply)

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Electrical adapters
Housekeeping (daily)
Local maps
Mobile key entry
Phone
Restaurant dining guides

Things to do

Gym
Volleyball
Horseback riding nearby
Windsurfing nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

476 units
Banquet hall
Garden
Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive

El Dorado Royale Spa Resort Karisma All Inclusive

El Dorado Royale Spa Karisma Playa del Carmen

El Dorado Royale Spa Karisma

El Dorado Royale Spa Resort Karisma Playa del Carmen

El Dorado Royale Spa Karisma Gourmet All Inclusive

El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen

El Dorado Royale Gourmet All Inclusive Karisma

El Dorado Royale Gourmet All Inclusive Karisma Hotel

El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen

El Dorado Royale A Spa Resort by Karisma All Inclusive

El Dorado Royale A Spa Resort by Karisma

El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive

El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive

Dorado Royale A Spa By Karisma

Hotel El Dorado Royale, Gourmet All Inclusive by Karisma

El Dorado Royale Gourmet All Inclusive Karisma

El Dorado Royale A Spa Resort by Karisma All Inclusive

El Dorado Royale A Spa Resort by Karisma

El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive

El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive

Dorado Royale A Spa By Karisma

Hotel El Dorado Royale, Gourmet All Inclusive by Karisma

El Dorado Royale Gourmet All Inclusive by Karisma

El Dorado Royale A Spa Resort by Karisma All Inclusive

El Dorado Royale A Spa Resort by Karisma

El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive

El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive

Dorado Royale A Spa By Karisma

Frequently asked questions

Can I book all-inclusive rates at El Dorado Royale, Catamarán, Cenote & More Inclusive?

El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include volleyball and access to onsite nightclubs.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of Apr 22, 2025, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on May 4, 2025 start from $438.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of El Dorado Royale, Catamarán, Cenote & More Inclusive?

This aparthotel is located in Playa del Carmen, close to Maroma Beach, Cirque du Soleil Boutique at Vidanta Riviera Maya, and Puerto Morelos Town Square. You'll also find Playa Paraiso Golf Course and Paradise Beach within a short drive.

Is there parking available at this aparthotel?

Yes, valet parking and self parking are offered for free at the aparthotel.

Is there a spa at El Dorado Royale, Catamarán, Cenote & More Inclusive?

NÁAY SPA is the aparthotel's spa and services include deep-tissue massages, Ayurvedic treatments, and body wraps.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a casino on the premises?

No, El Dorado Royale, Catamarán, Cenote & More Inclusive doesn't have a casino.

Is there an indoor pool at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, this aparthotel doesn't have an indoor pool; however, there are 6 outdoor pools.

What will couples enjoy most about a stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

This adults-only aparthotel offers many amenities for couples such as a private beach and 2 beach bars with some apartments featuring private pools.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a hot tub?

Yes, this aparthotel has a spa tub.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a restaurant that serves breakfast?

Yes, El Dorado Royale, Catamarán, Cenote & More Inclusive has 12 restaurants, and serves breakfast for a surcharge.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive allow pets to stay free of charge?

No, pets aren't allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from El Dorado Royale, Catamarán, Cenote & More Inclusive?

The closest major airport to El Dorado Royale, Catamarán, Cenote & More Inclusive is Cancun Intl. Airport (CUN), which is 20.8 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.1 mi away.

Can I book a room with a balcony at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, there aren't any apartments with balconies at El Dorado Royale, Catamarán, Cenote & More Inclusive.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tiina

Traveled with partner

Jan 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Far exceeded our expectations. Accommodations, property, service and multitude of great lunch and dining options was fantastic. Great choice for couples.

Stayed 8 nights in Jan 2025

10/10 Excellent

MIHAI

Jan 21, 2025

Liked: Cleanliness, property conditions & facilities

Nice and clean! A lot of options for food and entertainment

Stayed 7 nights in Jan 2025

10/10 Excellent

Nathan

Jan 21, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Joanne, FORT MCMURRAY

Traveled with group, Traveled with partner, Traveled with family

Jan 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a great vacation at El Dorado Royale. All of the restaurants served excellent food, and had wonderful staff. I would recommend the Rincon for breakfast!! Our room was clean and fully functional, with the exception of hot water....always had cold showers. The beach is pretty rocky, and not easily swimmable. The shuttle service around the resort is not always reliable (Mexican time!) so plan your time if you need to maintain a schedule, otherwise be patient or walk. The app reserved all of our restaurants, however room service reservations never showed up once out of four days requested. The Maroma beach excursion was worth a whole day off the proprty...it was absolutely beautiful. We would definitely go back, just may upgrade to casitas or swim up rooms!

Stayed 7 nights in Jan 2025

6/10 Okay

Leah

Jan 20, 2025

I give 3 stars on my most things. Make sure you get travel insurance. I was hospitalized and sedated 3 days before my trip and was unable to go. I believe Expedia strongly advocated for some sort of reimbursement, I was still planning on going at a later date if possible but the resort cited their policy and is unwilling to issue any sort of credit. My friend was able to go. She said some things were dated and there was some construction going on but overall she said it was a fine resort.

Stayed 5 nights in Jan 2025

6/10 Okay

Mackenzie

Jan 19, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Jan 2025

8/10 Good

Rosa

Traveled with partner

Jan 18, 2025

Liked: Cleanliness

Beautiful resort. Room was a tad dated but not horrible. Always very clean. All Inclusive is the way to go! Always stocked mini bar. So many dining options. Staff was excellent. Don’t get sucked into membership talk if you don’t want it.

Stayed 6 nights in Jan 2025

10/10 Excellent

Sierra

Traveled with partner

Jan 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely OBSESSED with this property, already booked our room for the same time next year! My boyfriend and I fell in love with this place and haven’t stopped sharing about it since visiting!!

Stayed 7 nights in Sep 2024

6/10 Okay

Chase

Traveled with group

Jan 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Reservations only for dinners, when you get there it is completely empty. It’s a maze, got lost multiple times.

Stayed 7 nights in Jan 2025

8/10 Good

Trevor

Traveled with partner

Jan 15, 2025

Liked: Cleanliness, property conditions & facilities

Our room was excellent, comfortable bed and good amenities. Room service was not up to par, cancelled orders and long waits. The beach is basically nonexistent. The food is good, but the portions are small and menu is limited.

Stayed 8 nights in Jan 2025

10/10 Excellent

Hamideh

Jan 14, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 9 nights in Jan 2025

8/10 Good

Johnson

Traveled with family

Jan 14, 2025

Liked: Cleanliness, property conditions & facilities

Property is secluded and a bit far from Cancun city itself. Free cenote and catamaran is offered free but you have to reserve early. We got there thursday and both catamaran and cenote were not available per agent until Monday…however if you become a member, they will become available…to me this is a scam.

Stayed 4 nights in Jan 2025

8/10 Good

Christopher, Lenexa

Traveled with partner

Jan 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful sprawling grounds. Great staff and service. Food was not great. Beach has large concrete breakers throughout marring views.

Stayed 7 nights in Jan 2025

10/10 Excellent

Tyler

Traveled with partner

Jan 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great customer service. Was treated fantastic.

Stayed 6 nights in Dec 2024

8/10 Good

Rohit

Traveled with family

Jan 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice property, very large, but clean. More laid back than most resorts in the area.

Stayed 5 nights in Dec 2024

10/10 Excellent

Alexa

Traveled with partner

Jan 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a wonderful week here. The facilities and service was excellent. The beach is not swimmable but there is a natural salt water pool and plenty of swimming pools. We never had trouble finding a good spot to sit by the beach or pool. The food was fine, better than most resort food but I would t call it gourmet. Our room had some issues (broken shower, broken door) which were addressed promptly. The vibe here is friendly and relaxed, this is not a party place, which we appreciated. Highly recommmend the horseback riding experience (on site, extra charge) And the trip to the beach club (included). Airport transportation was a breeze as well. One note, bring cash if you don’t want to pay exhorbitant atm and exchange fees at the on site atm. The gift shops are also absurdly overpriced (I paid $40 for a small bottle of sunblock) so bring any necessities with you. Other than thah we had a great time and will be back!

Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Traveled with group

Jan 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is huge, basically a combination of 3 resorts. Dinner reservations can get booked quickly, so try to do it ahead of time. Room service is amazing. Lots of options and pretty fast. I love the shuttle that comes to drive you around the resort. I highly recommend this place.

Stayed 5 nights in Nov 2024

2/10 Terrible

Rachelle, New Westminster

Traveled with family

Jan 11, 2025

Terrible , from check in to hotel stay. Suffered food poisoning during the stay

Stayed 5 nights in Dec 2024

10/10 Excellent

Derek

Jan 10, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Dec 2024

8/10 Good

Martha

Traveled with family

Jan 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is beautiful, the facilities are very well maintained. The restaurants were good, and the food is great. The hotel’s staff is very helpful and polite. There are many things to do in the hotel and around that are included in the all-inclusive packages and are great, such as the Rancho Bonanza. I consider that few things can be improved, for instance, I was located at 900s building and there were no lights on the stairs. In addition, it could be good to add some flexibility in some restaurants (not all), we were 9 people and usually we were told to split out due to the maximum being 8 people for table, one chair more does not seem to me a big deal. Now, a negative point is the transportation company “Lomas”. Unfortunately, Lomas’ quality services are deeply questionable. The information is confusing, incomplete, sometimes contradictory, and they are rude with customers. The hotel should have more transportation options than an incompetent unique provider. I recommend visiting the hotel Dorado Royale Catamaran Cenote.

Stayed 6 nights in Dec 2024

10/10 Excellent

Leonard Oiva

Jan 8, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Feb 2024

10/10 Excellent

Jamine

Traveled with partner

Jan 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a wonde stay at El Dorado. The staff is very attentive, kind, proactive, & knowledgeable. The restaurant options were superb with great menu options. The extra perks during our stay were a welcome delight.

Stayed 3 nights in Dec 2024

10/10 Excellent

Kirt Desmond

Traveled with group

Jan 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed at El Dorado Royale in a beautiful 2nd floor beachfront suite overlooking the ocean. This was our first visit to this property but one of many visits to Mexico. Check-in was a breeze and took less than 5 minutes. The property is very large and maintained extremely well by the employees. They have golf carts to take you around the property, although we enjoyed walking most times as there are lighted paths that are perfect for walking along the ocean. There is sandy beach area, with Bali beds and lounger chairs. Highly recommended bringing water shoes if you plan to be in the ocean as this resort is near the reef and not the best for being barefoot. The food was good for an all-inclusive resort, although I was disappointed with the quality of the sweet breads, which Mexico is typically great at. They have 24-hour room service, which we ordered on our last night; the food arrived in 30 minutes. We were pleased with the quality of the food and the fast service. Make sure you call in your room service order rather than using the web app. The daily activities and shows were nice, although I would have liked to see a place for dancing and more karaoke. The room was very beautiful, clean and maintained well by the housekeeping staff throughout our stay. The staff members at this resort are fantastic; restaurant servers, Leo and Sheila, were very kind and provided excellent dining service. Everyone we encountered was courteous and friendly. Check-out was very easy. A Resort

Stayed 5 nights in Jan 2025

10/10 Excellent

Francine Lucy

Traveled with partner

Jan 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very open beautiful property, always clean

Stayed 7 nights in Dec 2024

8/10 Good

Emily

Traveled with partner, Traveled with family

Jan 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This resort is GORGEOUS! For the most part, it seems very well spaced out and not overly busy. We were able to get cabanas and beach chairs whenever we wanted on the beach. While the concrete blocks in the ocean are an eyesore, they allowed us to enjoy the ocean even on “red flag” days inside of the blocks. The staff were excellent, and the food and drinks all tasted great. The only bottleneck that we noticed was with dinner service: it was exceptionally hard to get reservations, had very long wait times for walk in (if you even could), and the food took on average over one hour to arrive. Overall, would reccomend this resort, with the caveat to book reservations ASAP!

Stayed 7 nights in Dec 2024