Hotel Atitlán places you next to Lake Atitlán and Multiple Use Area Lake Atitlan Basin. This 62-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
What's nearby
Lake Atitlán - 2 min walk
Azul Maya Archaeological Museum - 4 min walk
Casa Cakchiquel Arts Center - 6 min walk
Church of Saint Francis - 15 min walk
Panajachel Municipal Market - 16 min walk
Getting around
Quetzaltenango (AAZ-Los Altos) - 111 min drive
Restaurants
The Little Spoon - 6 min walk
Sunset Bar - 8 min walk
Restaurante el chaparral - 1 min walk
Pollo Campero Panajachel - 9 min walk
Atlantis - 11 min walk
About this property
Hotel Atitlán
Lakefront hotel with a 24-hour front desk and an outdoor pool
Guests staying at Hotel Atitlán enjoy an outdoor pool, free WiFi in public areas, and a spa tub. Airport transportation is made easy with an airport shuttle (available on request) for USD 150 per vehicle one way. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include conference space, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include balconies, safes, and phones.
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 6:00 AM to 3:00 PM on request
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 15 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Restaurante Atitlan
Things to do
Boat tours
Fishing
Hiking/biking trails
Horseback riding/rentals
Kayaking
Motor boating
Outdoor pool
Personal motorized watercraft
Scuba diving
Spa tub
Ziplining
Family friendly
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Conference space
Meeting room
Outdoors
Garden
On a lake
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
More
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 15 for children
Airport shuttle fee: USD 150 per vehicle (one way)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
There are no elevators.
No rollaway or extra beds are available.
Property is also known as
Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel
Hotel Atitlán Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 405 out of 609 reviews" "
10 - Excellent
405
Rating 8 - Good. 127 out of 609 reviews" "
8 - Good
127
Rating 6 - Okay. 51 out of 609 reviews" "
6 - Okay
51
Rating 4 - Poor. 8 out of 609 reviews" "
4 - Poor
8
Rating 2 - Terrible. 18 out of 609 reviews" "
2 - Terrible
18
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Marsha
Traveled with group
Dec 31, 2024
Liked: Amenities
IT is the most beautiful hotel, the property is gorgeous. It's like being in a botanical garden. Pool and jacuzzi is great. It is super clean. The only downside is that i though the food wss mediocre. I look forward to coming back.
The hotel grounds are breathtaking beautiful. You can tell that they out all their efforts into maintaining the gardens and outdoors. Rooms are damp, musty, little ventilation, dated, very noisy and plumbing is horrible. Restaurant service leaves something to be desired. Front desk is friendly and helpful.
The hotel's view is aesthetically pleasing and the environment is tranquil. One minor inconvenience we encountered was the difficulty in arranging accommodations for my group of friends. The scheduling process was somewhat disorganized, and it took some effort to find a staff member who could assist us. Despite the staff's helpfulness, I was disappointed that they were unable to locate someone who could verify the availability of rooms for our group.
Restaurant served me the wrong order for breakfast and did not own up to it. It took hours for anyone to ask me if I wanted a drink or meal at the pool area; but others were IMMEDIATELY attended to when they sat in the area.
Property was beautiful and clean. All the areas are well decorated with great detail.
Staff was friendly and helpful, the only issue we had was in the restaurant, rude waitress controlling the amount of coffee we had, excessively high prices (breakfast buffet for $38 and continental $22)
What a beautiful hotel with amazing gardens and view. The room I stayed in had the most incredible view of the lake and volcanoes. The hotel staff were wonderful and very helpful. I would definitely stay here again.
The views from this property are unmatched and the landscaping is by far like nothing we’ve ever seen. Service was always on point here. We absolutely enjoyed our stay and hope to return some day in the future. Highly recommended !!
This was one of my best stays in Guatemala. It has a special charm which made it really memorable. The rooms do not have air conditioning but that was okay, it got cold at night and we got a nice breeze to fill the room when leaving the balcony windows open.
The amenities great! My family enjoyed the flower garden and bird sanctuary. The restaurant food excellent!
My only recommendation is to the managers. I encourage you to say hello when walking by your guests and anyone staying here in the future, if you hear a noise that sounds like gunshots it's likely fireworks.
The profit is beautiful on the lake. You can see the views of the volcano. The hotel grounds are immaculate. The people are kind. It’s beautiful love it and definitely will go back.