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Hilton Garden Inn Ottawa Airport

3.0 star property
Hotel in Ottawa with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Breakfast, lunch, dinner served; international cuisine
Exterior
Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • Rideau Canal
    ‪5 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪3 min drive‬

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Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

Down comforters, desk, blackout drapes, soundproofing

Evolution, Deluxe Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Evolution, Suite, 1 Bedroom

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference) | Down comforters, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Evolution Conference)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Room, 1 King Bed with Sofa bed

Evolution, Room, 1 King Bed with Sofa bed | Living area | 50-inch LCD TV with satellite channels, TV

Evolution, Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Down comforters, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds | Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Located in Gloucester, Hilton Garden Inn Ottawa Airport is within a 10-minute stroll of sights such as EY Centre and Ernst & Young Centre. This 325-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.6 miles
  • South Keys Shopping Centre - 3 min drive - 1.9 miles
  • Rideau Canal - 5 min drive - 3.1 miles
  • Rideau Carleton Raceway - 7 min drive - 4.4 miles
  • Carleton University - 7 min drive - 5.1 miles

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with a fitness center and a 24-hour front desk
At Hilton Garden Inn Ottawa Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a hot tub, meeting rooms, and a conference center.
50-inch LCD TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 22.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Ottawa Airport?

Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Apr 23, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on May 2, 2025 start from $280.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Garden Inn Ottawa Airport?

This hotel is situated in Gloucester within a short 10-minute walk of Ernst & Young Centre. You'll also find Rideau Canal and Rideau Carleton Raceway within a short drive.

Is there parking available at Hilton Garden Inn Ottawa Airport?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hilton Garden Inn Ottawa Airport include a casino at the property?

No, Hilton Garden Inn Ottawa Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Ottawa Airport?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Garden Inn Ottawa Airport a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Ottawa Airport have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Ottawa Airport have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Airport serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Ottawa Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Ottawa Airport for a fee of CAD 125 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Ottawa Airport?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hilton Garden Inn Ottawa Airport?

The closest major airport to Hilton Garden Inn Ottawa Airport is Ottawa International Airport (YOW), which is within a mile.

Can I book a room with a balcony at Hilton Garden Inn Ottawa Airport?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Ottawa Airport.

Does Hilton Garden Inn Ottawa Airport offer wedding services?

There are wedding services available at Hilton Garden Inn Ottawa Airport if that's in your vacation plans.

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1167 out of 2022 reviews
Rating 8 - Good. 543 out of 2022 reviews
Rating 6 - Okay. 155 out of 2022 reviews
Rating 4 - Poor. 88 out of 2022 reviews
Rating 2 - Terrible. 69 out of 2022 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Evaudie

Stayed 2 nights in Dec 2024

8/10 Good

Lynda

Stayed 1 night in Jan 2025

2/10 Terrible

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
This could have been a 5 star experience, except the FOOD at the restaurant was TERRIBLE. My server was excellent and the manager was fine, but the food... Ughhhh Ordered braised short ribs $32.00 presentation was exceptional, but both ends of the meat were dry and crusty. Sent it back to get a proper one, same result... Server was EXCELLENT, manager offered another meal, so I took the steak. Steak was fine, my bill: Comped a beer, but charged $43.00 for the steak. Breakfast - went a la carte for a fresh option. Eggs were fine, fresh and cooked over easy as expected. Toast was dry, home fries were COLD and crusty, and the sausage was so overdone and shriveled up, I thought they were mummy fingers. Room was GREAT, again, staff was GREAT, hotel was GREAT, but food.... I would recommend any time, just don't eat at the restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Food is very good
Stayed 1 night in Jan 2025

8/10 Good

Mike

Traveled with partner
Liked: Amenities, property conditions & facilities
Would be nicer if offered park and fly
Stayed 1 night in Jan 2025

8/10 Good

Sema

Stayed 2 nights in Jan 2025

8/10 Good

alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport. And to the event we were attending
Stayed 1 night in Dec 2024

10/10 Excellent

Shavonne

Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Amenities, property conditions & facilities
It was a nicely appointed hotel. I would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I was looking for
Stayed 1 night in Jan 2025

4/10 Poor

vitor

Disliked: Staff & service, property conditions & facilities
Bad place
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Jan 2025

2/10 Terrible

Harinder

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay quiet
Stayed 1 night in Jan 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service
We had no water in our bath/shower due to renovations
Stayed 1 night in Jan 2025

4/10 Poor

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is fine, but our TV did not work, and the hotel missed our 3am wake up call
Stayed 1 night in Jan 2025

2/10 Terrible

Tracy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Clean room.
Stayed 2 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Jan 2025

10/10 Excellent

Sheena

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

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