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Hilton Garden Inn Ottawa Airport

3.0 star property
Ottawa hotel in Gloucester with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Breakfast, lunch, dinner served; international cuisine
Lobby
Exterior
Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    10 min walk
  • The Great North American Grill
    1 min walk
  • Confederation Station
    7 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    3 min drive

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Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

Down comforters, desk, blackout drapes, soundproofing

Evolution, Deluxe Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Evolution, Suite, 1 Bedroom

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference) | Down comforters, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Evolution Conference)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Room, 1 King Bed with Sofa bed

Evolution, Room, 1 King Bed with Sofa bed | Living area | 50-inch LCD TV with satellite channels, TV

Evolution, Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Down comforters, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds | Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Located in Gloucester within a short walk of Ernst & Young Centre, Hilton Garden Inn Ottawa Airport is within 2 miles (3 km) of South Keys Shopping Centre. This 325-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • Ernst & Young Centre - 10 min walk
  • Rideau Canal - 5 min drive
  • Rideau Carleton Raceway - 7 min drive
  • Carleton University - 7 min drive
  • TD Place Stadium - 10 min drive

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

Ottawa hotel in Gloucester with a fitness center and a 24-hour front desk
At Hilton Garden Inn Ottawa Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a spa tub, meeting rooms, and a conference center.
50-inch LCD TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 22.60 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Ottawa Airport?

Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on Jan 1, 2025 start from $88.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Garden Inn Ottawa Airport?

This hotel is situated in Gloucester within a short 10-minute walk of Ernst & Young Centre. You'll also find Rideau Canal and South Keys Shopping Centre within a short drive.

Is parking available on site at Hilton Garden Inn Ottawa Airport?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hilton Garden Inn Ottawa Airport include a casino at the property?

No, Hilton Garden Inn Ottawa Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Ottawa Airport?

Yes, this hotel has an indoor pool along with a spa tub.

What do couples enjoy most about Hilton Garden Inn Ottawa Airport?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Ottawa Airport have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Ottawa Airport have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Airport serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Ottawa Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Ottawa Airport for a fee of CAD 125 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Ottawa Airport?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hilton Garden Inn Ottawa Airport?

The closest major airport to Hilton Garden Inn Ottawa Airport is Ottawa International Airport (YOW), which is within a mile.

Are there rooms with balconies that I can book at Hilton Garden Inn Ottawa Airport?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Ottawa Airport.

Does Hilton Garden Inn Ottawa Airport offer wedding services?

There are wedding services available at Hilton Garden Inn Ottawa Airport if that's in your vacation plans.

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1111 out of 1936 reviews" "
Rating 8 - Good. 517 out of 1936 reviews" "
Rating 6 - Okay. 154 out of 1936 reviews" "
Rating 4 - Poor. 86 out of 1936 reviews" "
Rating 2 - Terrible. 68 out of 1936 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down size is you pay extra for Uber with extra charges for airport drop off and pick up. There’s nothing close by for food other than the hotel restaurant.
Stayed 4 nights in Dec 2024

10/10 Excellent

Harjeet

Stayed 2 nights in Aug 2024

10/10 Excellent

Jaymee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
One reason we come here is for the laundry room. This visit 2 washing machines were down. Honestly, there is no reason not to have spare machines to change out. When facing the front desk at the far back left hand side there is some computer there that always seems to involve two people on it. If it’s ongoing work, move it out of sight of customers. It looks to customers that paperwork is more important than us. The night we were here there was a fire alarm activation. While the alarm was going on, front desk was still checking in customers (those that also ignored the alarm). There was no communication between those of us outside as to updates on the situation. I went in and spoke to desk got updates and passed it back to my fellow customers. It was a terrible example of what to do when a fire alarm is going off.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Aug 2024

6/10 Okay

Stela

Liked: Cleanliness, staff & service
Standard hotel near airport. Room smelled a bit weird but was clean
Stayed 1 night in Sep 2024

10/10 Excellent

Herb

Business traveler
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

marie

Stayed 1 night in Jun 2024

6/10 Okay

Laura

Stayed 1 night in Sep 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Mohammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Manu

Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Lovely dinner options.
Stayed 1 night in Sep 2024

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Great stay, clean rooms but front desk weren’t great, weren’t friendly or approachable at all. Other than that, good place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

8/10 Good

Nanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
high ceilings, quiet and accessible
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Meredith

Stayed 1 night in Sep 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Constance

Stayed 1 night in Jul 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service
Having to bring commode chair for trip
Stayed 1 night in Sep 2024

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