Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property
Victorian hotel with 2 restaurants and 2 spa tubs

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing
2 restaurants, breakfast served
2 bars/lounges
Indoor pool, seasonal outdoor pool, sun loungers
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • VanDyk Mortgage Convention Center
    7 min walk
  • Mercy Health Arena
    8 min walk
  • Frauenthal Center for the Performing Arts
    8 min walk
  • Muskegon, MI (MKG-Muskegon County)
    18 min drive

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Room options

Standard Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds Smoking policy Non-smoking

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Muskegon

Shoreline Inn & Conference Center, Ascend Hotel Collection places you within a 10-minute stroll of popular attractions such as VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. This 140-room, 3-star hotel welcomes guests with conveniences like a marina, an indoor pool, and free in-room WiFi.

What's nearby

  • VanDyk Mortgage Convention Center - 7 min walk
  • Mercy Health Arena - 8 min walk
  • Frauenthal Center for the Performing Arts - 8 min walk
  • Hackley and Hume Historic Site - 15 min walk
  • Lake Express Ferry Terminal - 7 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 56 min drive

Restaurants

  • ‪Fricano's Muskegon Lake - ‬3 min drive
  • ‪Ryke's - ‬5 min drive
  • ‪Unruly Brewing Company - ‬9 min walk
  • ‪Hamburger Mikey - ‬14 min walk
  • ‪Lakeside Cafe - ‬5 min drive

About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

Victorian hotel with 2 restaurants and 2 spa tubs
At Shoreline Inn & Conference Center, Ascend Hotel Collection, guests enjoy a marina, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include 2 spa tubs, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Kitchenettes, microwaves, and coffee makers are also available. Change of towels is available on request.
2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 21 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 6:00 AM to 11:00 PM.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Is free cancellation available at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Shoreline Inn & Conference Center, Ascend Hotel Collection offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Shoreline Inn & Conference Center, Ascend Hotel Collection?

As of Jan 8, 2025, prices found for a 1-night stay for 2 adults at Shoreline Inn & Conference Center, Ascend Hotel Collection on Jan 18, 2025 start from $118.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shoreline Inn & Conference Center, Ascend Hotel Collection?

Guests enjoy the hotel's location in Muskegon based on their ratings, and it's within a 10-minute walk of Mercy Health Arena and Frauenthal Center for the Performing Arts. You'll also find Hackley and Hume Historic Site and Muskegon Museum of Art less than a mile away.

Is there parking available at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a casino at the property?

No, Shoreline Inn & Conference Center, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 spa tubs. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Shoreline Inn & Conference Center, Ascend Hotel Collection?

This lakeside hotel offers many amenities for couples such as an indoor pool and 2 bars with some guestrooms featuring fireplaces.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a restaurant with a breakfast menu?

Yes, Shoreline Inn & Conference Center, Ascend Hotel Collection has 2 restaurants, and serves breakfast for a surcharge.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at Shoreline Inn & Conference Center, Ascend Hotel Collection though service animals are welcome.

Are there connecting rooms at Shoreline Inn & Conference Center, Ascend Hotel Collection?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shoreline Inn & Conference Center, Ascend Hotel Collection?

The closest major airport to Shoreline Inn & Conference Center, Ascend Hotel Collection is Muskegon, MI (MKG-Muskegon County), which is 12.3 mi away (18 minutes by car).

Are there rooms with balconies at Shoreline Inn & Conference Center, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Shoreline Inn & Conference Center, Ascend Hotel Collection.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shoreline Inn & Conference Center, Ascend Hotel Collection.

Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1002 reviews" "
Rating 8 - Good. 223 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back
Absolute amazing stay. Can't wait to stay there again. Loved the Lake House waterfront grille on the property as well. Rooms were clean and roomy. Water view room highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Food offering seemed a bit out dated and blah! It could be that they are saving money because it’s now “off” season. It made us feel we weren’t worthy of excellence. Beautiful property and your safe was lovely and charming,
Stayed 1 night in Oct 2024

8/10 Good

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jun 2024

8/10 Good

Arlene

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little treasure to stay at.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

shawna

Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay/minor issues
This is an excellent hotel. Facilities were overall in good shape, but there were a few condition issues… An old crack in the sink, a loose tile and a need to replace caulk in a couple areas where someone overcaulked and made it a bit messy. The bed was fantastic. the employees were all welcoming and VERY helpful. Would definitely come back!
Stayed 2 nights in Sep 2024

6/10 Okay

Katie

Liked: Staff & service
I had a room next to the elevator and it was particularly loud. The shower had multiple hairs in it. Overall the staff was friendly. For the cost I would have rather stayed somewhere less expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
You hotel was very cool,vlean and staff very helpful and courteous
Stayed 1 night in Sep 2024

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom was difficult. The tub was elevated. Stepping out of the tub was difficult. Stepping down.
Stayed 2 nights in Sep 2024

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
back to my hometown
I came to Muskegon for my 35th class reunion and decided to stay at the Shoreline Inn. The hotel has an older charm to it - cozy and comfortable. The staff I encountered were friendly and accomodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just what we needed
Lovely view of the water - nice & relaxing. Room was a little dated but very clean and comfortable. Loved having a little wine & munchies sitting outside at the Lake House restaurant on the grounds overlooking the boats and water.
Stayed 3 nights in Sep 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Great location with big rooms. Seems a bit dated.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities
The a/c was very loud and ran 24/7! Did not sleep well because of the noise. The advertised continental breakfast was nonexistent the first two mornings and was very disappointing the last day! Beautiful hotel and very nice staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Paty

Stayed 1 night in Aug 2024

6/10 Okay

Edward, Charter Township of Clinton

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very small room asked for lake view and got a highway view. Not even a coffee station for a complementary cup overrated and overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Aug 2024

8/10 Good

Erik

Stayed 4 nights in Aug 2024