Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property
Victorian hotel with 2 restaurants and 2 spa tubs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing
2 restaurants, breakfast served
Indoor pool, seasonal outdoor pool, sun loungers
Indoor spa tub
2 restaurants, breakfast served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • VanDyk Mortgage Convention Center
    7 min walk
  • Mercy Health Arena
    8 min walk
  • Frauenthal Center for the Performing Arts
    8 min walk
  • Muskegon, MI (MKG-Muskegon County)
    18 min drive

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Room options

Standard Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds Smoking policy Non-smoking

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Muskegon

Shoreline Inn & Conference Center, Ascend Hotel Collection places you within a 10-minute stroll of popular attractions such as VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. This 140-room, 3-star hotel welcomes guests with conveniences like a marina, an indoor pool, and free in-room WiFi.

What's nearby

  • Frauenthal Center for the Performing Arts - 8 min walk - 0.5 miles
  • Hackley and Hume Historic Site - 15 min walk - 0.8 miles
  • Lake Express Ferry Terminal - 7 min drive - 3.3 miles
  • Pere Marquette Park Beach - 12 min drive - 5.6 miles
  • Michigan's Adventure - 17 min drive - 12.1 miles

Getting around

  • Gerald R. Ford International Airport (GRR) - 56 min drive

Restaurants

  • ‪Fricano's Muskegon Lake - ‬3 min drive
  • ‪Ryke's - ‬5 min drive
  • ‪Unruly Brewing Company - ‬9 min walk
  • ‪Hamburger Mikey - ‬14 min walk
  • ‪Lakeside Cafe - ‬5 min drive

About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

Victorian hotel with 2 restaurants and 2 spa tubs
At Shoreline Inn & Conference Center, Ascend Hotel Collection, guests enjoy a marina, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include 2 spa tubs, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Kitchenettes, microwaves, and coffee makers are also available. Change of towels is available on request.
2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 11 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 21 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 3 to 11 per person
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 6:00 AM to 11:00 PM.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Is free cancellation available at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Shoreline Inn & Conference Center, Ascend Hotel Collection offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Shoreline Inn & Conference Center, Ascend Hotel Collection?

As of Nov 29, 2024, prices found for a 1-night stay for 2 adults at Shoreline Inn & Conference Center, Ascend Hotel Collection on Dec 9, 2024 start from $125.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shoreline Inn & Conference Center, Ascend Hotel Collection?

Guests enjoy the hotel's location in Muskegon based on their ratings, and it's within a 10-minute walk of Frauenthal Center for the Performing Arts and Mercy Health Arena. You'll also find Hackley and Hume Historic Site and Muskegon Museum of Art less than a mile away.

Is there parking available at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a casino at the property?

No, Shoreline Inn & Conference Center, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 spa tubs. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from May until September.

Is Shoreline Inn & Conference Center, Ascend Hotel Collection good for couples?

This lakeside hotel offers many amenities for couples such as an indoor pool and 2 bars with some guestrooms featuring fireplaces.

Are there hot tubs at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Yes, this hotel has 2 spa tubs.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a restaurant with a breakfast menu?

Yes, Shoreline Inn & Conference Center, Ascend Hotel Collection has 2 restaurants, and serves to-go breakfast each morning for a surcharge.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at Shoreline Inn & Conference Center, Ascend Hotel Collection though service animals are welcome.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shoreline Inn & Conference Center, Ascend Hotel Collection?

The closest major airport to Shoreline Inn & Conference Center, Ascend Hotel Collection is Muskegon, MI (MKG-Muskegon County), which is 12.3 mi away (18 minutes by car).

Can I book a room with a balcony at Shoreline Inn & Conference Center, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Shoreline Inn & Conference Center, Ascend Hotel Collection.

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shoreline Inn & Conference Center, Ascend Hotel Collection.

Reviews

8.8

Excellent

Rating 10 - Excellent. 684 out of 1117 reviews" "
Rating 8 - Good. 257 out of 1117 reviews" "
Rating 6 - Okay. 115 out of 1117 reviews" "
Rating 4 - Poor. 27 out of 1117 reviews" "
Rating 2 - Terrible. 34 out of 1117 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Reunion
Stayed 2 nights in Aug 2024

2/10 Terrible

Jasmine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was extremely dated and nothing like the pictures or reviews. The tub and bathroom was filled with mold and mildew. The whole hotel was dirty and dusty. The only positive was the front desk staff and the beautiful view. Definitely will not be staying here again for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Jarred

Traveled with group
Stayed 1 night in Aug 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary Ann

Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenery, and the atmosphere was very relaxing. A nice get away for my family and I. I will definitely return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Toshio

Stayed 1 night in Aug 2024

10/10 Excellent

Cris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

katelyn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
The dj for the wedding played till until midnight you could hear every single and even what the dj was playing. Soap scum or like mold in the corners of bathroom walls, and uncomfortable hard beds. Other than that place was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Really liked the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Smelly room
When we arrived , here was on. The room smell was Discussing . Overwhelming smell of body odor.
Stayed 1 night in Aug 2024

8/10 Good

Paula, Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location next to hotel, good atmosphere.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Comfy!
We had a great time with our toddler. Everyone was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Joanna

Traveled with family
Disliked: Property conditions & facilities
The decor in the lobby was beautiful and elegant. The rooms were very outdated. Furnishings and fixtures were broken and in poor condition. The mattresses were stained and old. The rooms smelled of old cigarettes and the carpet stained your socks. The staff was very friendly and the food tasted amazing although one waitress for both the bar, restaurant and room service left it feeling like they were understaffed and caused delayed waits.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024