Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of Western Michigan University

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Free daily self-serve breakfast
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    5 min drive
  • Western Michigan University
    6 min drive
  • Kalamazoo College
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min drive

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Room options

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Living Area)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Living Area)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kalamazoo

Located 2.9 mi (4.6 km) from Western Michigan University, Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel is within a 10-minute drive of other popular attractions like Kalamazoo College. This 105-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Oasis Hot Tub Gardens - 5 min drive
  • Western Michigan University - 6 min drive
  • Kalamazoo College - 7 min drive
  • Kalamazoo Valley Museum - 8 min drive
  • Kalamazoo Institute of Arts - 9 min drive

Getting around

  • Kalamazoo Transportation Center - 11 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Hotel with free breakfast, in the vicinity of Western Michigan University
Guests of Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel on Nov 3, 2024 start from $111.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

This hotel is located in Kalamazoo, close to Oasis Hot Tub Gardens, James W. Miller Auditorium, and University Arena. You'll also find Waldo Stadium and Kalamazoo Valley Museum within a short drive.

Is there parking available at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel have a casino on the premises?

No, Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

Is Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel a good place to stay for couples?

Couples will appreciate amenities like an indoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Does Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel feature a restaurant that includes a breakfast menu?

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel though service animals are welcome.

Does Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

The closest major airport to Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel is Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.), which is 10.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel?

No, you won't find guestrooms with balconies at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel.

Reviews

8.2

Very Good

Rating 10 - Excellent. 328 out of 619 reviews" "
Rating 8 - Good. 134 out of 619 reviews" "
Rating 6 - Okay. 61 out of 619 reviews" "
Rating 4 - Poor. 53 out of 619 reviews" "
Rating 2 - Terrible. 43 out of 619 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed in in a while! Everything was just right! The room was spacious and clean, the king bed that I had was super comfy, as well as the pillows, they were supportive yet soft, not puffy and large like some hotels have that hurt your neck! The shower had great pressure, was clean and roomy. The breakfast next morning was delicious and Flo, the breakfast attendant was always watching the food and keeping it super clean in there, and the food was fresh and abundant. She was very good at her job! All in all if I’m ever back in Kalamazoo, I will definitely stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff was friendly and no major issues. Although newer, property showing some age. Blind was out of the track..does not seem to be centered well. Shower had been poorly caulked over. Pancake machine not working and bathroom floor a bit sticky.
Stayed 1 night in Aug 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

MATT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean rooms. Provided extra bedding
Stayed 3 nights in Jul 2024

10/10 Excellent

walter

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
My only issue was the white towels were not white. They were dinge and when I asked for more towels they said the cleaning poeple had them all, so if I see housekeeping to get them from them.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Flo was very friendly and kept the breakfast. area well stocked. Front desk staff also very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Traveled with family
Liked: Property conditions & facilities
It was quiet and comfortable
Stayed 4 nights in Jul 2024

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Poor fit and finish. Poor hygene in rooms
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
No title for bad review
The hotel looks impressive but, I felt that the sheets had not been changed and I know the floor had not been washed because I spilled water and had to use a towel to wipe it and I ruined the towel it came up black that also goes for bathroom floor. Went down for coffee twice and none to be had, then went back down for their breakfast and had to wait. Lady complaining that she was the only one working but seen other staff members that could have helped her. So we had to leave without any coffee, juice or breakfast at this overpriced hotel. Will think twice before staying here again. No we didn’t call housekeeping because we checked in late and new nobody would come and we were tired so slept on top of sheets.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed short-staffed but staff pleasant.
Stayed 2 nights in Jun 2024

4/10 Poor

Trenton

Traveled with family
Liked: Staff & service
Disappointing
While we normally like Holiday Inn this time it was very disappointing. We prepaid yet they double charged us after check out and we are still waiting for a refund. The pool was closed and the breakfast was horrible. Despite being earlier in the morning they were out of a ton and had broken equipment.
Stayed 1 night in Jun 2024

2/10 Terrible

kelly

Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Stayed 1 night in Jun 2024

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness
They didn’t honor my reservation and gave me a king room even though I booked a queen. The room specifically the bathroom could have been cleaned better. I heard the ice machine, people in the hallway and the room above us all night.
Stayed 2 nights in Jun 2024

8/10 Good

JC

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ! Our check in was flawless and Michael was very helpful!!
Stayed 1 night in Jun 2024

6/10 Okay

Eliana

Stayed 1 night in Jun 2024

4/10 Poor

Teresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Laura

Liked: Staff & service, amenities
The staff was very nice, the room was very nice, the bathroom showed a bit of wear, but overall, the stay was very pleasant.
Stayed 4 nights in May 2024

2/10 Terrible

Duaydin

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2024

4/10 Poor

Joel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unheated pool as advertised.
Stayed 3 nights in May 2024

4/10 Poor

Elizabeth

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
This was the Murphy’s Law of hotel stays. If something could go wrong, it did. Starting with the positive - the hotel is a fairly new building, the area around it is fine, and the staff were all friendly and tried to correct issues they didn’t create. Now for the rest: we arrived for our reservation around 10 pm to find the hotel was overbooked, so they could only offer a room with a king bed, pull out couch and no TV. We accepted because this was not really a big deal. When we got to the room, the bed had been slept in and there were wet towels covered in body hair in the shower. There were no linens for the pullout. At first the front desk assured us the room had been cleaned, but agreed to clean it when we told them about the hairy wet washcloth in the shower. While we waited in the lobby, we discovered the 24-hour coffee service was empty and the lobby bathroom toilet was leaking with a puddle on the floor and wouldn’t flush. When we got to our freshly cleaned room around 11 pm, there were only sheets for the pullout and we had to get blankets from the car for our kids. Then, overnight, the toilet clogged and became unusable. When we went to shower the next morning, we had 3 towels for 4 people. Breakfast was not great either; they were out of hot food by 9:15, out of regular coffee, out of milk for cereal, and the pancake machine was broken. The whole stay was one thing after another. Staff were apologetic and did their best, but we wouldn’t stay here again.
Stayed 1 night in May 2024