Hotel Palacio Maya

4.0 star property
Art Deco Mérida hotel in Mérida Centro with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Maya

Indoor pool, outdoor pool, sun loungers
Daily buffet breakfast for a fee
Front of property - evening/night
Aerial view
Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
The price is $58
includes taxes & fees
$48 per night
Nov 23 - Nov 24

Explore the area

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000
  • Paseo 60
    5 min walk
  • Paseo de Montejo
    6 min walk
  • Yucatan International Convention Center
    8 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    16 min drive

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Room options

Standard Double Room, Multiple Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Presidential Suite

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite

  • 893 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

Suite, Bathtub

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

Basic Room

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Pool View

  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite Master

  • Sleeps 6
  • 3 Full Bed(s)

Suite Presidential

  • Sleeps 2
  • 1 Full Bed(s)

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Suite

  • Sleeps 4
  • 2 Full Bed(s)

Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

About the neighborhood

Mérida

Located in Mérida Centro, Hotel Palacio Maya is within a 10-minute walk of popular sights such as Paseo de Montejo and Yucatan International Convention Center. This 63-room, 4-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Paseo de Montejo - 6 min walk - 0.3 miles
  • Yucatan International Convention Center - 8 min walk - 0.4 miles
  • U.S. Consulate Merida - 13 min walk - 0.7 miles
  • Plaza Grande - 2 min drive - 1.1 miles
  • Mérida Cathedral - 3 min drive - 1.3 miles

Getting around

  • Mérida International Airport (MID) - 16 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪El Apapacho - ‬4 min walk

About this property

Hotel Palacio Maya

Art Deco Mérida hotel in Mérida Centro with free parking
Hotel Palacio Maya features an indoor pool, an outdoor pool, and a children's pool. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a gym, a rooftop terrace, and free WiFi in public areas.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 180.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 169 to 199 for adults, and MXN 99 to 99 for children
  • Rollaway bed fee: MXN 180.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

What's there to do around Hotel Palacio Maya?

This hotel is situated in Mérida Centro within a 10-minute walk of Paseo de Montejo, Paseo 60, and Casa Montes Molina Museum. You'll also find Mérida Cathedral and Plaza Altabrisa within a short drive.

How much does it cost to stay at Hotel Palacio Maya?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on Nov 26, 2024 start from $47.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Palacio Maya?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Palacio Maya feature a casino on the premises?

No, Hotel Palacio Maya doesn't have a casino.

Will I find an indoor pool at Hotel Palacio Maya?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Hotel Palacio Maya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Hotel Palacio Maya?

No, this hotel doesn't have a spa tub.

Does Hotel Palacio Maya have a restaurant that serves breakfast?

Yes, Hotel Palacio Maya serves buffet breakfast for a surcharge each morning at BALAM.

Will Hotel Palacio Maya allow pets to stay free of charge?

No, pets aren't allowed at Hotel Palacio Maya.

Are there connecting rooms at Hotel Palacio Maya?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Palacio Maya?

The closest major airport to Hotel Palacio Maya is Mérida International Airport (MID), which is 5.5 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel Palacio Maya?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or pool views.

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 819 reviews" "
Rating 8 - Good. 239 out of 819 reviews" "
Rating 6 - Okay. 60 out of 819 reviews" "
Rating 4 - Poor. 10 out of 819 reviews" "
Rating 2 - Terrible. 26 out of 819 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Oct 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, sólo que el frigobar no tiene el freezer para tener hielo y tienes que bajar al restaurante a comprar hielo...tienes una cocineta sin ningún artículo, limpiador, jabón para lavar las tazas o vasos que se pudieron utilizar. Por lo demás no me quejo. Volvería
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Has an elevator nice pool good buffet breakfast on Sunday, parking next door and good location, staff very nice
Stayed 1 night in Jul 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel and close to centro and paseo montejo
Stayed 11 nights in Jun 2024

10/10 Excellent

Lucielly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite rooms very comfortable. Loved the space, they should add a microwave. Coffee was excellent!
Stayed 1 night in Jun 2024

2/10 Terrible

Arash

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Reception refuse to speak English even thought he knows and is expected as mentioned in the booking says enough about their attitude!! Also no manager at the hotel when asked for it!
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in an excellent location, near restaurants with entertainment. Amazing breakfast buffet with live music.
Stayed 1 night in Jun 2024

10/10 Excellent

Lucielly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable, suites are super nice they are missing a microwave, the complementary coffee was real good. Small cosmetics issues, that even the high end hotels have. Budget friendly.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó la comida de su restaurante
Stayed 2 nights in Jun 2024

8/10 Good

Adela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very green
Stayed 2 nights in May 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the quality of the bath towels, two days before departure they provided softer cleaner towels.
Stayed 4 nights in May 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here and enjoy
Great hotel! Employees are friendly and extremely helpful. The rooms are comfortable, internet is great, landscaping and pool is phenomal, restaurant is delicious, and area is quiet. As an added perk there is a beautiful Peacock that enjoys hanging out with the gardener.
Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente eervicio
Stayed 1 night in May 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
Stayed 4 nights in May 2024

2/10 Terrible

Ernesto

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor professional service
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great service
Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.
Stayed 15 nights in Apr 2024

6/10 Okay

Flavia Elena

Liked: Cleanliness
.
Stayed 4 nights in Apr 2024

2/10 Terrible

Ernesto Martinez

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door
Stayed 4 nights in Apr 2024

8/10 Good

Rocky

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.
Stayed 2 nights in Apr 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024