The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention center in London City Centre with a 24-hour fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Front of property
Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    ‪2 min walk‬
  • Kensington Gardens
    ‪11 min walk‬
  • Imperial College London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Plaza Executive Double

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Triple

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

Family Suite

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

London

Located in London City Centre, The Park City Grand Plaza Kensington is a leisurely stroll from popular sights such as Kensington High Street and Natural History Museum. This 76-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central London, and also a short walk from Kensington Gardens and Imperial College London.

What's nearby

  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Kensington Palace - 16 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London City Centre with a 24-hour fitness center
The Park City Grand Plaza Kensington features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect 43-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:30 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is a free cancellation option available at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of Jan 31, 2025, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on Feb 2, 2025 start from $112.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Park City Grand Plaza Kensington?

This hotel is situated in London City Centre within a short 12-minute walk of Kensington High Street and also 14 minutes on foot from Natural History Museum. You'll also find Royal Albert Hall and Kensington Gardens less than a mile away.

Will I be able to park at The Park City Grand Plaza Kensington?

No, there isn't parking available at the hotel.

Does The Park City Grand Plaza Kensington feature a casino at the property?

No, The Park City Grand Plaza Kensington doesn't have a casino.

Will I find an indoor pool at The Park City Grand Plaza Kensington?

No, there is no indoor pool at this hotel.

Is The Park City Grand Plaza Kensington a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as a restaurant.

Are there hot tubs at The Park City Grand Plaza Kensington?

No, there isn't a spa tub at this hotel.

Does The Park City Grand Plaza Kensington have a restaurant with a breakfast menu?

Yes, The Park City Grand Plaza Kensington serves continental breakfast each morning for a surcharge from its restaurant.

Will The Park City Grand Plaza Kensington allow pets to stay for free?

No, pets aren't allowed at The Park City Grand Plaza Kensington though service animals are welcome.

Does The Park City Grand Plaza Kensington have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Park City Grand Plaza Kensington?

The closest major airport to The Park City Grand Plaza Kensington is London City Airport (LCY), which is 13 mi away (61 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (31-minute drive).

Are there rooms with balconies that I can book at The Park City Grand Plaza Kensington?

No, there aren't any guestrooms with balconies at The Park City Grand Plaza Kensington.

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachna

Stayed 1 night in Oct 2024

8/10 Good

Khanh

Liked: Cleanliness, staff & service
This time we got a room with a king and a twin bed. The room is spacious, comfortable. They provide plenty of tea bags and cookies. Small fridge adequate to hold up snacks and fresh fruits. Generous clean towels and amenities provided. 7 min walk to Tube station Earl’s Court and walkable distance to the lively South Kensington and Gloucher Rd. The place seems a bit running down. A good upkeep would make it a perfect stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Liz

The staff was welcoming and so helpful with directions to places I wanted to visit. It was a short but sweet stay!
Stayed 3 nights in Oct 2024

8/10 Good

Kati

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Estrella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most of the tourist places, to train station and to restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was decent and reception staff were fine but for some reason the hotel tried to take funds before my arrival, which I wasn’t able to authorise with my bank, also I had t anticipated this as this was not part of the agreed booking through Expedia. When I arrived at the hotel they had cancelled my booking and Tina the reservations manager didn’t come out and speak to me directly but when the reception staff asked her about the reservations she said “the woman doesn’t have any money so I cancelled her booking” and she made other unpleasant remarks which is just unprofessional and frankly put the lady at reception in an uncomfortable position. I checked my Expedia messages and I had received a message that morning but I was at work so hadn’t seen the message. If she had telephoned I would have been able to have a conversation. I appreciate hotels may have admin procedures but to travel to London and arrive at the hotel and be treated disrespectfully sadly took the edge of enjoying the break.
Stayed 2 nights in Oct 2024

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with lots of space. Good location.
Stayed 4 nights in Oct 2024

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a little off the beaten path.. so we used taxis for getting around, disappointed with the attitude when we arrived early from the desk clerk. Very noisy alarms went off 3 times (in the middle of the night) they just shrugged it off.... very strange - i would not stay here again, they said the restaurant opened at 7:30 a.m - it never opened... i would definitely NOT GO BACK
Stayed 2 nights in Oct 2024

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was not very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Plaza
Very satisfied.It was everything we could wish for a one night stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Simeon Leandro

Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Oct 2024

10/10 Excellent

gene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best house cleaning staff i ever seen the place is spotless i have stayed at 5 star hotels that staff was not as attentive
Stayed 4 nights in Oct 2024

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Underground
Convenient location, very comfortable
Stayed 6 nights in Oct 2024

6/10 Okay

Khanh

Liked: Cleanliness, staff & service
Checking in was rough due to hotel sold out and the reservation we made many months ago didn’t exist. After the first day, we were moved in a better room with elevator and cleaning services every day. Gym was minimal, the restaurant partner was mediocre. Location was good, close to tube station with popular lines. Internet was weak. Overall, good price, good location, good cleaning. Everything else was not impressive
Stayed 14 nights in Oct 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The man at the desk when we arrived was not very friendly, it seemed like we were bothering him. The only nice thing he did for us was the first room we had the air conditioning would not work. The man at the desk did give us another room. The same man was at the desk for checkout, he again was very unfriendly. He did not ask how our stay was or even thank us for staying. The other people at the desk were very friendly.
Stayed 4 nights in Oct 2024

6/10 Okay

Ivel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, great location. Beds were too stiff and uncomfortable, not suitable for someone that needs assistance with getting in and out of bathtub.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Not what we expected!
The room was spacious, but didn’t have a view so the window was frosted, so he room was semi disabled however the toilet was a nightmare to use as the basin was very close restricting access and the basin was far too low to use. The walk in shower wasn’t correctly drained and flowed all over the tiled floor creating a hazard and toilet seat did not fit . So the room did not meet expectations for us and I doubt it would be suitable for a disabled person.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Meh
room was supposed to be "family" with two beds, not pull out sofa. Room smelled like smoke.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and incredibly convenient hotel in South Kensington. Walking distance to the Tube, Kensington Gardens, the Museum of Natural History, Notting Hill, and Knightsbridge. The hotel is in a lovely and quiet street off Cromwell Road (which is busy), the staff is very helpful and accommodating, the hotel is simple and clean, and the rooms are spacious. An excellent experience
Stayed 2 nights in Oct 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024

8/10 Good

Maxim

Traveled with family
Liked: Cleanliness, room comfort
Upon our arrival, the elevator was out of order, so we had to carry our luggage and shopping bags up the stairs for two days. 😔
Stayed 4 nights in Oct 2024

6/10 Okay

Katharine

Disliked: Cleanliness, amenities
The carpet in my floor was filthy and there was mold in my bathroom!
Stayed 4 nights in Oct 2024