Sofitel London Heathrow

5.0 star property
Luxury West Drayton hotel in Heathrow Villages with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel London Heathrow

Exterior
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Indoor pool
Interior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Airport Bowl
    ‪7 min drive‬
  • Stockley Park
    ‪9 min drive‬
  • London Motor Museum
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

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Room options

Classic Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Luxury Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Prestige - with lounge access)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

West Drayton

Located in Heathrow Villages, Sofitel London Heathrow is within a 10-minute drive of popular attractions such as Magna Carta Monument and Airport Bowl. This 605-room, 5-star hotel has 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Stockley Park - 9 min drive
  • Windsor Castle - 12 min drive
  • Eton College - 12 min drive
  • Windsor Racecourse - 13 min drive
  • LEGOLAND® Windsor - 14 min drive

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury West Drayton hotel in Heathrow Villages with 2 restaurants
Guests staying at Sofitel London Heathrow enjoy a 24-hour gym, a sauna, and free WiFi in public areas. If you drive, self parking is GBP 40.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include conference space, a business center, and express check-in.
21-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 27.00 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Are free cancellation options available at Sofitel London Heathrow?

Sofitel London Heathrow provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel London Heathrow?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on Jan 29, 2025 start from $161.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sofitel London Heathrow?

This hotel is situated in Heathrow Villages, close to Windsor Castle, Thorpe Park, and Kempton Racecourse. You'll also find Thames Path and Airport Bowl within a short drive.

Is there parking available at Sofitel London Heathrow?

Yes, secured parking is offered for GBP 40.00 per night. Though parking is available on request, accessible parking is also available.

Does Sofitel London Heathrow feature a casino?

No, Sofitel London Heathrow doesn't have a casino.

Is there an indoor pool at Sofitel London Heathrow?

No, there is no indoor pool at this hotel.

Is Sofitel London Heathrow a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a separate bath and shower.

Does Sofitel London Heathrow have a hot tub?

No, but this hotel does have a steam room.

Does Sofitel London Heathrow have a restaurant with a breakfast menu?

Yes, Sofitel London Heathrow has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Sofitel London Heathrow allow pets to stay free of charge?

No, pets aren't allowed at Sofitel London Heathrow though service animals are welcome.

Are there connecting rooms at Sofitel London Heathrow?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sofitel London Heathrow?

The closest major airport to Sofitel London Heathrow is Heathrow Airport (LHR), which is 3.5 mi away (12 minutes by car). Another top airport is Farnborough (FAB), which is located 23.4 mi away (36-minute drive).

Can I book a room with a balcony at Sofitel London Heathrow?

No, there aren't any guestrooms with balconies at Sofitel London Heathrow.

Does Sofitel London Heathrow have a wedding venue on site?

There are wedding services available at Sofitel London Heathrow if that's in your vacation plans.

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2486 out of 3990 reviews" "
Rating 8 - Good. 823 out of 3990 reviews" "
Rating 6 - Okay. 380 out of 3990 reviews" "
Rating 4 - Poor. 149 out of 3990 reviews" "
Rating 2 - Terrible. 152 out of 3990 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kalyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

rachid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the airport and extremely convenient for that
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at dozens of in-terminal airport hotels around the world. I own a travel agency and I'm Accor Platinum. From the reviews, I expected this Sofitel to be mediocre at best but I was completely wrong. These days, hotels are often crowded, you're treated like a number, and things don't feel special. I booked a one-night stay during a difficult time in my life - after a very long trip. When I arrived, I was greeted by Ignatius - with a huge smile, some really sweet questions, and then a surprise. Even though I booked my stay through an agency, he honored my Platinum benefits without me even asking - including an upgrade, lounge access, and a full minibar, plus welcome drink. These are small, but really meaningful things. It made my week. This property is BEYOND lucky to have people like Ignatius. If anyone from management is reading this, please give him a promotion. I will never stay at another hotel at Heathrow again. Truly a majestic experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No airplane noise at all. Combined with a good bed and a dark room, that made for good sleep. Staff mostly very quietly spoken with strong London Indian accents, which takes some getting used to, but attentive and helpful. So many security doors where you either have to badge in or push a button, with no indication on the door itself. You can, though, authenticate with the restaurants to bill money to your room with nothing more than the room number - not the hotel’s liability, so they don’t care about that? Room key stopped working an hour early, like they’ve forgotten to adjust for daylight savings, a few weeks ago.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, comfortable and convenient since attached to the airport. Would definitely stay again!
Stayed 2 nights in Nov 2024

2/10 Terrible

Drew

Disliked: Staff & service
Gave me a horrible room.
Stayed 1 night in Nov 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

8/10 Good

Joan

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey, Bournemouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was my birthday we had dinner in the hotel restaurant, the staff were very good and went out there way to make my birthday very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice For A Short Stay
Nice place to stay for a night or two. Basic, but quality. I'd return.
Stayed 1 night in Oct 2024

8/10 Good

Tenielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was exceptional. My only concern is that I requested a couple of small items that were never brought. One of the items was a fork that I asked for at the front desk to eat the salad I purchased for dinner after a long flight... and also called room service after 30 minutes of waiting to be told someone would bring it up but never did. I ate my salad with my fingers.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine Tate

Liked: Cleanliness, staff & service, property conditions & facilities
Strange seating for casual dining, needs an alternative option
Stayed 1 night in Oct 2024

6/10 Okay

Marjorie Ann

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant oasis for Terminal 5 passengers!
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for T5. Hotel is very impressive, rooms are large and spacious and good restaurant choices. We dined at the French restaurant, where food and service were amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Dee Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Phill

Liked: Cleanliness, room comfort
Not a Sofitel….
Asked for a room away from elevators, was given one right next to them. Bed comfy. New linen and pillows. But STILL no power for charging next to beds. Main lights switches more or less inoperable. Checked in at 19:15 and told the lounge (which I paid more for obviously) closes at 20:00. Won’t do that again.
Stayed 1 night in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Great hotel and staff near the airport
Stayed 1 night in Sep 2024

2/10 Terrible

Fernando

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No limpian habitación
Stayed 1 night in Jul 2024

8/10 Good

P

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Frale
No one chooses to stay here. It's the one hotel at T5. It's "luxury", as it ticks exactly the 5 star boxes, but none more. It's an accountant's idea of a good hotel. The experience is reasonable: the king sized bed is comfortable. The rest, though... Decoration from the '70s. Staff from another planet. Annoying muzak everywhere. No restaurant open at 21:00. 21:00 at an airport! It feel stale and frumpy. Frale.
Stayed 1 night in Sep 2024