4/10 Poor
STEPHEN
Oct 31, 2024
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed stay
This is our second stay at The Garth and certainly not the best.
We arrived at 1340 and were told in no uncertain terms check in is at 1400 come back then. Most places we stay if we are early would check if the room was ready and available.
The room we had was down the stairs behind a curtain with a step which is difficult to see and I stumbled down it the first time. The bedroom must have once been the box room and it had been converted. Wallpapering was poor and the sink cracked and no plug.
The bed was comfortable and we had a good night sleep.
The radiator wasn’t working so an electrical heater was in the room with a trip hazard cable to an extension lead with everything plugged in - potential fire hazard.
The shower/toilet was behind the curtain, the shower was hot with plentiful hot water. The room itself is showing signs of wear and needs a good over haul. Outside the shower/toilet there was a strong sewage smell which wasn’t there on check in.
We were disappointed as our previous stay in July was much better
STEPHEN
Stayed 1 night in Oct 2024