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Novotel London Canary Wharf Hotel

4.0 star property
Eco-certified hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Exterior
Cocktail bar
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Pool

Explore the area

Map
40 Marsh Wall, London, England, E14 9TP
  • Tower Bridge
    ‪7 min drive‬
  • Tower of London
    ‪8 min drive‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪19 min drive‬

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Room options

View all photos for Superior Double Room, 1 Double Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Twin Beds, Accessible | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed (Premium)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, City View

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, City View

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Canary Wharf within a short walk of Thames River, Novotel London Canary Wharf Hotel is within a few miles (5 km) of other popular sights such as O2 Arena. This 4-star hotel has 313 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Tower Bridge - 7 min drive - 3.0 miles
  • ExCeL Exhibition Centre - 8 min drive - 3.1 miles
  • Tower of London - 8 min drive - 2.9 miles
  • London Bridge - 10 min drive - 4.1 miles
  • O2 Arena - 11 min drive - 4.4 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bagel Factory - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • Bokan 38/39

About this property

Novotel London Canary Wharf Hotel

Eco-certified hotel with a fitness center and a sauna
At Novotel London Canary Wharf Hotel, guests enjoy an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a rooftop terrace, free WiFi in public areas, and meeting rooms.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Exterior

Hilton London Canary Wharf

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is $215
includes taxes & fees
$179 per night
May 5 - May 6
Hilton London Canary Wharf

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Is free cancellation available at Novotel London Canary Wharf Hotel?

Novotel London Canary Wharf Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on May 16, 2025 start from $155.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Novotel London Canary Wharf Hotel?

This hotel is situated in Canary Wharf within a short 13-minute walk of Thames River. You'll also find Tower of London and Tower Bridge within a short drive.

Is parking available on site at Novotel London Canary Wharf Hotel?

Bicycle parking is also available for guests.

Does Novotel London Canary Wharf Hotel have a casino?

No, Novotel London Canary Wharf Hotel doesn't have a casino.

Is there an indoor pool at Novotel London Canary Wharf Hotel?

Yes, this hotel has an indoor pool.

Is Novotel London Canary Wharf Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Novotel London Canary Wharf Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Novotel London Canary Wharf Hotel have a restaurant with a breakfast menu?

Yes, Novotel London Canary Wharf Hotel serves a full breakfast for a surcharge on weekend mornings at Canary Coffee.

Does Novotel London Canary Wharf Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London Canary Wharf Hotel for a fee of GBP 25 per pet, per night.

Does Novotel London Canary Wharf Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel London Canary Wharf Hotel?

The closest major airport to Novotel London Canary Wharf Hotel is London City Airport (LCY), which is 5.5 mi away (19 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22 mi away (68-minute drive).

Can I book a room with a balcony at Novotel London Canary Wharf Hotel?

No, there aren't any guestrooms with balconies at Novotel London Canary Wharf Hotel.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Ravindra

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not clean, staff overwhelmed in restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Deniro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cyril

Stayed 3 nights in Jan 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness
Second time staying here. The room was lovely. A few small issues that affected the scoring. First of all, the tv mirroring does not work, had issues connecting a fire stick to the WiFi as well. The in room tv lost signal as well Did not matter as was only staying the one night but was disappointing for such a nice hotel. Main issue was the random staff member coming into our room 10 minutes after checking in and asking if the room needed cleaning. Did not seem like they wanted to leave the room at all. Finally left after 3-4 minutes. Seriously unprofessional. Such a shame as most of the staff were lovely and the hotel itself is stunning. Will think twice about staying here again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuk Sing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely to stay and very nice and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff great hotel.

This was a lovely experience!, seamless check in and friendly staff. Excellent value for a Suite in Canary Wharf and the view was breathtaking! I plan on returning.
Stayed 3 nights in Jan 2025

4/10 Poor

Mujgan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing hotel! Don't hesitate to book this place. Just do it, you'll thank me later!
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay with my partner really enjoyed the hotels just didn’t find the pillows comfortable apart from that everything else was nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good amazing service and help had such a lovely amazing time
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Dec 2024

10/10 Excellent

monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. It was clean and fresh and our room was remade every morning. The people at reception were very friendly. I would recommend this property highly.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for city airport

Nice hotel, good service, high floor. £20 for a room.service pizza was a bit steep and had to pay by card as opposed to put it on the room which felt sketchy
Stayed 1 night in Dec 2024

8/10 Good

Alaere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amrit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

funmi

Traveled with group
Liked: Cleanliness, staff & service, amenities
Perfect for my needs and liked the sauna
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome from reception, good location and nice bar on 38th floor looking across London
Stayed 1 night in Dec 2024

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