Dorsett Shepherds Bush in London | Best Rates & Deals on Orbitz

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Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

VIP Access

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Where to?

Dates

April 2025

May 2025

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Bar
24/7 front desk
Housekeeping

Explore the area

58 Shepherds Bush Green, London, England, W12 8QE

Shepherd's Bush Empire
‪1 min walk‬
Westfield London Shopping Centre
‪10 min walk‬
Kensington High Street
‪20 min walk‬
London (LHR-Heathrow)
‪30 min drive‬

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Room options

Executive Room

323 sq ft
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

269 sq ft
Sleeps 3
1 King Bed

Dorsett Room

215 sq ft
Sleeps 3
1 Queen Bed OR 2 Twin Beds

Studio Suite

377 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Dorsett Shepherds Bush is within a mile (2 km) of other popular sights such as Kensington High Street. This 4-star hotel has 317 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

Shepherd's Bush Empire - 1 min walk - 0.1 miles
Westfield London Shopping Centre - 10 min walk - 0.6 miles
Kensington High Street - 20 min walk - 1.1 miles
Olympia Conference and Exhibition Centre - 20 min walk - 1.1 miles
Hyde Park - 8 min drive - 3.3 miles

Getting around

Shepherd's Bush Market Underground Station - 3 min walk
Shepherd's Bush Station - 7 min walk
Heathrow Airport (LHR) - 30 min drive

Restaurants

‪The Hoxton, Shepherd’s Bush - ‬1 min walk
‪The Defectors Weld - ‬2 min walk
‪Pictures - ‬1 min walk
‪Tian Fu - ‬2 min walk
‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Dorsett Shepherds Bush features a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include express check-out, a banquet hall, and a porter/bellhop.

Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also available.

Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Similar properties

Minibar, in-room safe, blackout drapes, free WiFi

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

$129 per night

Apr 13 - Apr 14

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Cafe
Jin Bar
Restaurant Spice Gallery

Things to do

24-hour gym

Family friendly

Mini-fridge
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)

1 building
8 floors
Banquet hall
Built in 2014
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

37-inch LCD TV with digital channels
MP3 dock

Food and drink

Coffee/tea maker
Electric kettle
Mini-fridge
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

This property welcomes pets for GBP 70 per pet (varies based on length of stay)
Dogs and cats only
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
Pet fee: GBP 70 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 70.0 per day
Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush London

Shepherds Bush Dorsett

Dorsett Shepherds Bush, London England

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush London

Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is a free cancellation option available at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to do around Dorsett Shepherds Bush?

This hotel is situated in Hammersmith and Fulham within a short 20-minute walk of Kensington High Street and also 10 minutes on foot from Westfield London Shopping Centre. You'll also find Royal Albert Hall and Hyde Park within a short drive.

Will I be able to park at Dorsett Shepherds Bush?

No, this hotel doesn't offer parking.

Does Dorsett Shepherds Bush feature a casino at the property?

No, Dorsett Shepherds Bush doesn't have a casino.

Is there an indoor pool at Dorsett Shepherds Bush?

No, there is no indoor pool at this hotel.

Is Dorsett Shepherds Bush a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a bar.

Does Dorsett Shepherds Bush have a hot tub?

No, this hotel doesn't have a spa tub.

Does Dorsett Shepherds Bush have a restaurant that serves breakfast?

Yes, Dorsett Shepherds Bush serves an English breakfast for a surcharge each morning at Restaurant Spice Gallery.

Does Dorsett Shepherds Bush allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Dorsett Shepherds Bush for a fee of GBP 70 per pet, per stay.

Does Dorsett Shepherds Bush have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Dorsett Shepherds Bush?

The closest major airport to Dorsett Shepherds Bush is Heathrow Airport (LHR), which is 12.9 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is around 11.8 mi away.

Can I book a room with a balcony at Dorsett Shepherds Bush?

No, there aren't any guestrooms with balconies at Dorsett Shepherds Bush.

Dorsett Shepherds Bush Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Cherrie

Traveled with group

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Nick

Jan 2, 2025

Liked: Staff & service, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Derek, London

Traveled with partner

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A pleasant, positive experience for a 3-night stay.

Stayed 3 nights in Dec 2024

10/10 Excellent

Ashiq

Dec 29, 2024

Stayed 1 night in Dec 2024

8/10 Good

Sam

Dec 29, 2024

Liked: Cleanliness, staff & service

Room quite small shower gel empty but not a bad stay

Stayed 2 nights in Dec 2024

10/10 Excellent

May

Traveled with family

Dec 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely friendly and supportive team

Stayed 3 nights in Dec 2024

8/10 Good

Amy

Dec 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent, friendly staff on reception made check in very easy. First room I was given had an unbearable smell of waste pipes in the bathroom so I was moved to another quickly and without question, which was appreciated. Room was spacious enough, clean and comfortable. Would use again for an overnight work trip.

Stayed 1 night in Dec 2024

8/10 Good

Neal

Dec 26, 2024

Stayed 1 night in Dec 2024

8/10 Good

Derek, London

Business traveler, Traveled with partner

Dec 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great location for business, shopping and commuting. Modern decor and pretty impressive, aesthetically.

Stayed 1 night in Dec 2024

10/10 Excellent

Chung Ting

Dec 24, 2024

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Dec 22, 2024

Liked: Cleanliness, staff & service

Annoying Glass Panel

The big frosted glass panel between the bathroom and bedroom was very annoying at night if somebody used the bathroom and switched the very bright light on.

Stayed 1 night in Dec 2024

6/10 Okay

Tom

Business traveler

Dec 22, 2024

Disliked: Cleanliness, room comfort

WARNING 5% "service charge" to check in.

Nice enough hotel however the owners / manager are clearly living on another planet. The A/C in the rooms will not cool below 23 degrees, no windows open so it's very hot and stuffy. This is no doubt to save costs in air conditioning. Then we get to the "Service Charge" of 5% added to your bill for ... wait ... Checking in !!! What a joke.

Stayed 1 night in Dec 2024

6/10 Okay

Sara

Traveled with family

Dec 21, 2024

Disliked: Cleanliness, property conditions & facilities

Had to complain due to the smell from the room especially the bathroom. The bed was pushed up to the window making the bed and sheets damp. The shower room had black mould forming on the seal and the shower itself was rusty. The room did not feel clean.

Stayed 1 night in Dec 2024

6/10 Okay

Simon

Traveled with family

Dec 20, 2024

Disappointing stay

There were 2 things that spoilt the stay at the Dorsett - After being out we came back to the room to find a card in the Card switch in the room - According to reception house keeping may have checked the room - I find this very strange - Checking for What ? The other disappointment was breakfast, specifically the English cooked breakfast, the sausage was inedible, the fried eggs were like rubber, soggy hash browns, the best thing was the toast and I cooked that myself - The room was OK but based on this visit I certainly would look elsewhere.

Stayed 1 night in Dec 2024

6/10 Okay

David

Dec 19, 2024

Liked: Room comfort

Disliked: Property conditions & facilities

For the money it’s a tired hotel

Stayed here a few times over the years and always found it to be a very nice hotel with very friendly staff and always used to be clean. Sadly it seems maintenance is done to a minimal standard and things are looking very very tired. Tiles broken all over the bathroom floor, silicone mouldy around the fittings, cabinets with silicone peeling off, stains all over the floors. Bathroom was horrendous in the first room and air con didn’t work. Moved to an accessible room which also had cracked tiles and dirty silicone but at least air con worked! I don’t expect a hotel to be pristine perfect all the time but when tiles are broken and the floor is moving you’d expect maintenance to be of a good standard at this price point. House keeping and general staff are very good, my only issue is with the maintenance that is clearly lacking.

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Business traveler

Dec 19, 2024

Liked: Cleanliness

Need to fix their TVs

I had to change rooms as the TV didn't work! The TV in room I was moved to only had a few channels which worked too.

Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Dec 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Always stay here

Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They went above and beyond and fulfilled my request wishing for a high room for our anniversary. Surprised us with a bottle of prosecco and cake in addition to balloons and decor which made it super special.

Stayed 1 night in Dec 2024

6/10 Okay

Cristiano

Business traveler

Dec 15, 2024

Liked: Cleanliness, room comfort

Overall, I would not recommend it

The accommodation was as shown in the photographs and description, located in a quiet area at night, with good communication links. The only downside is there are some hidden fees which I guess te hotel should disclose in advance, for instance I paid £ 100.00 deposit for which I am still waiting a refund, and and additional £ 19.98 for service charge for which I asked clarification but the hotel management did not or refused to provide so far Overall, I would not recommend it as you can get same services for a cheaper price in London (I lived there 15 years so I can be pretty much objective on that)

Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel in a fab location. The beds were really comfortable and room facilities great. The bathroom had a really bad drain smell but as we were only there for one night did not really have time to report and resolve this issue. Our biggest gripe was misinformation- we were told at check in that breakfast start at 6.30am on Saturday. I questioned this as we needed the earliest start possible and I thought at weekends it was 7 but was assured it was 6.30. Got up, down at 6.30 for a quick breakfast to be told no it starts at 7! So unfortunately had to leave without breakfast.

Stayed 1 night in Dec 2024

8/10 Good

Faisal

Dec 14, 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family

Dec 14, 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

A let down

Sadly not the best. We had to request a room swap within an hour of arriving due to a very smelly drain in the bathroom. To the staff’s credit this was actioned quickly without issue. However our next room had no TV remote, smelt (although not a bad) in the bathroom and the provided milk curdled. Enjoyed cocktails in the bar.

Stayed 1 night in Dec 2024

6/10 Okay

Sylvie

Dec 14, 2024

Disliked: Cleanliness

Hotel tres correct. Personnel agréable proche des3 stations de metro Par contre un enorme probleme de plomberie. Des odeurs egout dans les douches.

Stayed 2 nights in Dec 2024

4/10 Poor

Alan

Dec 14, 2024

Disliked: Cleanliness

Stayed 2 nights in Dec 2024

10/10 Excellent

M

Dec 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient as nect foor to shepherd bush empire.

Very convenient as next door to shepherds bush empire.

Stayed 1 night in Dec 2024

Dorsett Shepherds Bush

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Executive Room

Executive Room

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Dorsett Room

Dorsett Room

View all photos for Studio Suite

Studio Suite

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About the neighborhood

London

What's nearby

Getting around

Restaurants

About this property

Dorsett Shepherds Bush

Awards and affiliations

Languages

Similar properties

The Hoxton Shepherds Bush

The Hoxton Shepherds Bush

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Dorsett Shepherds Bush Reviews

Reviews

Very Good

8.4/10

8.4/10

8.0/10

8.2/10

8.2/10

Reviews

8/10 Good

Cherrie

Cherrie

6/10 Okay

Nick

Nick

8/10 Good

Derek, London