The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes
Miscellaneous
Exterior
BBQ/picnic area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • The Mount
    ‪4 min drive‬
  • Lee Premium Outlets
    ‪6 min drive‬
  • Tanglewood Music Center
    ‪8 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪15 min drive‬

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Room options

Lakeside Deluxe Room, 1 King bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 2 Queen beds

  • 598 sq ft
  • Sleeps 4
  • 2 Queen Beds

Lakeside Deluxe Room, 2 Queen beds

  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Non Lakeside Standard Room, 1 King bed

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Lakeside Superior Room, 1 King bed

  • 680 sq ft
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 1 King bed

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

Non Lakeside Standard Room, 2 Double beds

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection places you within 2 miles (3 km) of Berkshire Mountain Country Store and Animagic Museum of Animation. This 3-star hotel welcomes guests with 52 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • The Mount - 4 min drive - 2.7 miles
  • Shakespeare and Company - 6 min drive - 3.2 miles
  • Lee Premium Outlets - 6 min drive - 2.8 miles
  • Tanglewood Music Center - 8 min drive - 4.3 miles
  • National Shrine of the Divine Mercy - 12 min drive - 6.1 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany Intl. Airport (ALB) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and a 24-hour fitness center
Guests of The Black Swan Lee - Lenox, Ascend Hotel Collection enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, coffee makers, and free long-distance calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • Tax ID number is C0006791500.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is a free cancellation option available at The Black Swan Lee - Lenox, Ascend Hotel Collection?

The Black Swan Lee - Lenox, Ascend Hotel Collection offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of Apr 2, 2025, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on Apr 8, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Black Swan Lee - Lenox, Ascend Hotel Collection?

This hotel is located in Lee, close to Tanglewood Music Center, The Mount, and Shakespeare and Company. You'll also find Housatonic River and Ventfort Hall Mansion and Gilded Age Museum within a short drive.

Will I be able to park at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking, electric car charging, and RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection have a casino?

No, The Black Swan Lee - Lenox, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at The Black Swan Lee - Lenox, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

This lakeside hotel offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring fireplaces.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, The Black Swan Lee - Lenox, Ascend Hotel Collection serves free continental breakfast at Mint, Indian Lakeside Din each morning.

Will The Black Swan Lee - Lenox, Ascend Hotel Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Black Swan Lee - Lenox, Ascend Hotel Collection for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Black Swan Lee - Lenox, Ascend Hotel Collection?

The closest major airport to The Black Swan Lee - Lenox, Ascend Hotel Collection is Pittsfield, MA (PSF-Pittsfield Municipal), which is 8.8 mi away (15 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.2 mi away.

Can I book a room with a balcony at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, some guestrooms at The Black Swan Lee - Lenox, Ascend Hotel Collection offer a balcony and may feature lake views.

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1088 reviews
Rating 8 - Good. 332 out of 1088 reviews
Rating 6 - Okay. 80 out of 1088 reviews
Rating 4 - Poor. 28 out of 1088 reviews
Rating 2 - Terrible. 10 out of 1088 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cole

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the lake, easy access to the lake, the Mint Restaurant onsite, and a cozy room.
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season getaway
Our second stay here in the off season. Quiet, clean, and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, New York

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly property, close to ski resort, restaurants, and wineries.
Stayed 2 nights in Dec 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that the staff upgraded us to a lake view…gorgeous in the snow! We had dinner at the premises and it was delicious as well as really convenient not having to go back out in the cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place delivers: location is excellent, spotless rooms, pleasant and polite staff, continental breakfast was perfect, restaurant performed as expected. If you've never experienced Indian food before try to do some homework on it to make your ordering time easier. They gave us help ordering and the food was delicious and a cultural experience. There was for a moment at night loud children in a room but management put a stop to it immediately. For the price of our stay we hit a home run coming here and will definitely be back. Mayur at the front desk and Pramode the restaurant manager could not do enough for us. Great trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Katy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay but the young man behind the counter (long hair), was great. He let me know where to get something to eat, helped us with other questions, really a nice person. Beds were comfy and heating was good on a sub-freezing night. I especially liked the shower, low shower head, good pressure. I did not like the shampoo/conditioner pumps. It took me several dozen squeezes to get a little shampoo, the other two were not working. Honestly, it's a simple thing, how does a maker get it wrong? Everything else was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to the areas we wanted to visit. Excellent for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room rather small
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Family Visit
King bed room with gas fireplace is always a very pleasant room to stay in. Location is convenient to Lee Outlet Shopping, supermarket shopping, restaurants, ski area, and town area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the lake while having breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Radu, Harwich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The attached AMAZING Indian restaurant was an unexpected treat!
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable inn to experience the Berkshires!
Very positive experience and good value for money. Not a “high end” inn - linens and towels are lower quality, no fancy toiletries , but very clean friendly place. Rooms a bit older and worn (chips in wood and doors etc) Loved the free breakfast - not just breads but also hard boiled eggs yogurts , many whole fruits in a nice breakfast room. Pretty location on a body of water. Nice views from room. Very short drive to downtown Lee , 10 min to Stockbridge
Stayed 1 night in Dec 2024

10/10 Excellent

Cristian

Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at the Black Swan Inn during our visit to the Berkshires. It's very convenient. We like the lake view. The reception staff is always friendly. I like that they start texting the morning of the stay and let us know when the room is ready. Both times the room was ready early for us. Indian restaurant is very good. We recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area!
Our employees always stay at this hotel when we are working in the area, the manager is wonderful and the hotel is the best in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving Family Stay
My one-night holiday stay was comfortable and relaxing in the King Superior Room with the nice gas fireplace. This was indeed a great place to de-stress from the holiday mayhem. (smile). Having a winter lakeview while having breakfast is always a great treat!
Stayed 1 night in Nov 2024

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy feel to the hotel and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebeca

Traveled with family
Liked: Amenities
Beautiful
Stayed 3 nights in Sep 2024