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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
Miscellaneous
Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes
BBQ/picnic area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Breakfast included
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • Berkshire Mountain Country Store
    ‪2 min drive‬
  • Animagic Museum of Animation
    ‪2 min drive‬
  • Wyndhurst Golf & Club
    ‪4 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪15 min drive‬

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Room options

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 1 King bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 2 Queen beds

  • 598 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 2 Queen beds

  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 1 King bed

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Superior Room, 1 King bed

  • 680 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 1 King bed

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 2 Double beds

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Life House Berkshires

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (502)
The price is $97
per night
$108 total
includes taxes & fees
Mar 9 - Mar 10
Life House Berkshires

About the neighborhood

Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection places you within 2 miles (3 km) of Berkshire Mountain Country Store and Animagic Museum of Animation. This 3-star hotel welcomes guests with 52 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Berkshire Mountain Country Store - 2 min drive
  • The Mount - 4 min drive
  • Lee Premium Outlets - 6 min drive
  • Tanglewood Music Center - 8 min drive
  • National Shrine of the Divine Mercy - 12 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany Intl. Airport (ALB) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and a 24-hour fitness center
Guests of The Black Swan Lee - Lenox, Ascend Hotel Collection enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, coffee makers, and free long-distance calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • Tax ID number is C0006791500.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is a free cancellation option available at The Black Swan Lee - Lenox, Ascend Hotel Collection?

The Black Swan Lee - Lenox, Ascend Hotel Collection offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on Mar 5, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Black Swan Lee - Lenox, Ascend Hotel Collection?

This hotel is located in Lee, close to Tanglewood Music Center, Berkshire Mountain Country Store, and Wyndhurst Golf & Club. You'll also find The Mount and Ventfort Hall Mansion and Gilded Age Museum within a short drive.

Will I be able to park at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking, electric car charging, and RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection have a casino?

No, The Black Swan Lee - Lenox, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at The Black Swan Lee - Lenox, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

Is The Black Swan Lee - Lenox, Ascend Hotel Collection good for couples?

This lakeside hotel offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring fireplaces.

Are there hot tubs at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, The Black Swan Lee - Lenox, Ascend Hotel Collection serves free continental breakfast at Mint, Indian Lakeside Din each morning.

Will The Black Swan Lee - Lenox, Ascend Hotel Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Black Swan Lee - Lenox, Ascend Hotel Collection for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Black Swan Lee - Lenox, Ascend Hotel Collection?

The closest major airport to The Black Swan Lee - Lenox, Ascend Hotel Collection is Pittsfield, MA (PSF-Pittsfield Municipal), which is 8.8 mi away (15 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.2 mi away.

Are there rooms with balconies that I can book at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, some guestrooms at The Black Swan Lee - Lenox, Ascend Hotel Collection offer a balcony and may feature lake views.

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cole

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Zachariah

Traveled with family and small children
Liked: Staff & service
Property itself was a bit outdated. Definitely in need of a renovation but the people were fantastic and the check in/out was seamless. Easy to overlook the bad when the service is good!
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty view of the Lake
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Amenities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Ramona

Liked: Staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul, Rochelle Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quite very reasonable prices
Stayed 1 night in Nov 2024

8/10 Good

Pamela C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cozy, beautiful area
Stayed 2 nights in Nov 2024

10/10 Excellent

Dorelisse

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Swan
We booked this place for a one-night stay to check out the Berkshires. This was pretty much centrally located from everything we wanted to visit. We chose this place for the country feel rather than the big city type hotels. The place was a little outdated but had the more of a home feel. There is some updating due there, but it wasn't a disappointment. We will book again when we visit the area to go hiking. Plus, the lake view was ok, and the water looked very clean. I will say this is an excellent spot if you're an outdoor person for fishing. Kayaking etc.
Stayed 1 night in Nov 2024

8/10 Good

Solomon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest, shiver should have flexible hose as bell.
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SOLID
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with friends
The room and property was clean and the staff was accommodating and friendly. In the morning we had a very nice breakfast with a great view of the lake. There is a restaurant on the premises that served Indian cuisine. We did not have enough time to have dinner there but it did smell good.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, Manchester N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful visit. Beautiful site. Very clean. Just for a FYI. The restaurant on property Only serves Indian food. It looked very nice but we didn’t care for the menu options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lenore D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it had fire place and a balcony was very clean , The Indian restaurant on site had delicious food and you just had to walk down the stairs to get your food very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Roseann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's so much to like about the Black Swan Inn. It's located in a scenic area that's convenient to theaters, shopping, museums... just about everything beautiful Berkshire County has to offer. My companion and I shared a room with a glorious lakeside view and a balcony. (Note that not all rooms have a lakeside view.) The staff was pleasant and welcoming. The restaurant within the hotel, Mint, serves superb Indian cuisine. Mint is very popular, so it's a good idea to make a reservation in advance. I only have one complaint about the Black Swan Inn: it's noisy. From our room, day and night, we heard loud conversation from the hall, as well as every step made by the occupant in the room above ours. I wish their walls weren't quite as thin.
Stayed 2 nights in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michelle was very helpful at the front desk. She told us about Maga MOCA which was great
Stayed 2 nights in Oct 2024

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