The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and a 24-hour fitness center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
Miscellaneous
Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes
BBQ/picnic area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • Berkshire Mountain Country Store
    ‪2 min drive‬
  • Wyndhurst Golf & Club
    ‪4 min drive‬
  • The Mount
    ‪4 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪15 min drive‬

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Room options

Lakeside Deluxe Room, 1 King bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 2 Queen beds

  • 598 sq ft
  • Sleeps 4
  • 2 Queen Beds

Lakeside Deluxe Room, 2 Queen beds

  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Non Lakeside Standard Room, 1 King bed

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Lakeside Superior Room, 1 King bed

  • 680 sq ft
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 1 King bed

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

Non Lakeside Standard Room, 2 Double beds

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection places you within 2 miles (3 km) of Berkshire Mountain Country Store and Animagic Museum of Animation. This 3-star hotel welcomes guests with 52 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Berkshire Mountain Country Store - 2 min drive
  • The Mount - 4 min drive
  • Lee Premium Outlets - 6 min drive
  • Tanglewood Music Center - 8 min drive
  • National Shrine of the Divine Mercy - 12 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany Intl. Airport (ALB) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and a 24-hour fitness center
Guests of The Black Swan Lee - Lenox, Ascend Hotel Collection enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, coffee makers, and free long-distance calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • Tax ID number is C0006791500.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is a free cancellation option available at The Black Swan Lee - Lenox, Ascend Hotel Collection?

The Black Swan Lee - Lenox, Ascend Hotel Collection offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on Feb 1, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Black Swan Lee - Lenox, Ascend Hotel Collection?

This hotel is located in Lee, close to Berkshire Mountain Country Store, The Mount, and Shakespeare and Company. You'll also find Lee Premium Outlets and Tanglewood Music Center within a short drive.

Is there parking available at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking, electric car charging, and RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection have a casino?

No, The Black Swan Lee - Lenox, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at The Black Swan Lee - Lenox, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

This lakeside hotel offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring fireplaces.

Are there hot tubs at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, The Black Swan Lee - Lenox, Ascend Hotel Collection serves free continental breakfast at Mint, Indian Lakeside Din each morning.

Will The Black Swan Lee - Lenox, Ascend Hotel Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Black Swan Lee - Lenox, Ascend Hotel Collection for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Black Swan Lee - Lenox, Ascend Hotel Collection?

The closest major airport to The Black Swan Lee - Lenox, Ascend Hotel Collection is Pittsfield, MA (PSF-Pittsfield Municipal), which is 8.8 mi away (15 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.2 mi away.

Are there rooms with balconies that I can book at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yes, some guestrooms at The Black Swan Lee - Lenox, Ascend Hotel Collection offer a balcony and may feature lake views.

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cole

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it had fire place and a balcony was very clean , The Indian restaurant on site had delicious food and you just had to walk down the stairs to get your food very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Roseann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's so much to like about the Black Swan Inn. It's located in a scenic area that's convenient to theaters, shopping, museums... just about everything beautiful Berkshire County has to offer. My companion and I shared a room with a glorious lakeside view and a balcony. (Note that not all rooms have a lakeside view.) The staff was pleasant and welcoming. The restaurant within the hotel, Mint, serves superb Indian cuisine. Mint is very popular, so it's a good idea to make a reservation in advance. I only have one complaint about the Black Swan Inn: it's noisy. From our room, day and night, we heard loud conversation from the hall, as well as every step made by the occupant in the room above ours. I wish their walls weren't quite as thin.
Stayed 2 nights in Oct 2024

8/10 Good

myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michelle was very helpful at the front desk. She told us about Maga MOCA which was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Tashina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great especially the staff; the staff very knowledgeable of the area and gave great suggestions of where to eat and have a great time. The room had a great view of the lake and the sunrises were spectacular
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine, New York

Stayed 1 night in Sep 2024

10/10 Excellent

John

Clean. Great staff. Excellent breakfast. Bathtub could do with a not slip mat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to plenty of hiking
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Glenn, Coventry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The inn is a nice departure from the usual chains. Personal touches are a good feature. The bath tub is very slippery with no safety grab bars. A rubber bath mat would make the shower much safer.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling back from Western New York my sister and I decided that we wanted to break up the trip back to Maine. Once we had booked the hotel, I got a Text from the hotel, confirming our reservation. In the old days, you used to call the front desk if you needed something, but the texting came in handy the next morning as the hot water didn’t work. I received an immediate text indicating that she was going to reset the hot water heater and we should have hot water very shortly. As soon as she had reset it, she texted that we should be all set, And we had nice hot water. Our room was clean, the beds were nice, and the breakfast offered a lot of options the next morning, with a nice view of the pond. We had wanted some thing that wasn’t too far off the highway and this was the perfect option. We were wishing that we had more time there as the Norman Rockwell Museum look like that would’ve been interesting to visit! So if I return to that area, I will definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Our room was very nice and we had a great view of the lake. The breakfast each morning was more then we expected, a good selection. The 24 hour access to the hot beverage machine was a plus. The on-site restaurant was a bonus. When we plan our next trip to the Berkshires, we'll definitely stay at The Black Swan !!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Cynthia

The hot water of the sink didn’t work the timing of the repair was inconvenient. Just before checking out, I saw cobwebs on the ceiling and wall behind the bed.
Stayed 3 nights in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Sep 2024

8/10 Good

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely go back
Absolutely awesome with a beautiful view. A little lake in the back a great Indian restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Corinne

Liked: Cleanliness, property conditions & facilities
Room was great especially as we were at the back of the hotel and looked out on the lake. Only spoke to one member of staff on arrival. Few eating options as on site Indian restaurant was closed on a Sunday. No lift so ask for ground floor if you can’t carry suitcases upstairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice little boutique motel type property in the Bekshires. Very, very dated decor and style. 1970's decor. Room was nice with jet tub and fireplace. Not too many amenities. No pool. Ok place to stay. The front desk staff is very helpful, knowledgeable and kind. Overall enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024