DoubleTree by Hilton Kitchener

4.0 star property
Art Deco hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Front of property - evening/night
Meeting facility
Pillowtop beds, in-room safe, desk, blackout drapes
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Chicopee Ski and Summer Resort
    ‪15 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

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Room options

Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Kitchener

Located in Centreville Chicopee, DoubleTree by Hilton Kitchener is a leisurely stroll from sights such as Fairview Park and Cineplex Cinemas Kitchener. This 75-room, 4-star hotel has free in-room WiFi along with free self parking and a conference center.

What's nearby

  • Chicopee Ski and Summer Resort - 15 min walk - 0.8 miles
  • Kitchener Memorial Auditorium Complex - 4 min drive - 2.5 miles
  • Waterloo Region Museum - 6 min drive - 3.3 miles
  • Centre In The Square - 6 min drive - 4.6 miles
  • Bingemans - 8 min drive - 5.2 miles

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪HomeTaste - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with a 24-hour front desk and a bar
DoubleTree by Hilton Kitchener features free WiFi in public areas, a conference center, and a computer station. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, wedding services, and a porter/bellhop.
42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. IPod docks, coffee makers, and free local calls are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 4 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Kitchener?

DoubleTree by Hilton Kitchener offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Kitchener?

As of Apr 2, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Kitchener on Apr 12, 2025 start from $143.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Kitchener?

This hotel is situated in Centreville Chicopee within a short 15-minute walk of Chicopee Tube Park and also 15 minutes on foot from Chicopee Ski and Summer Resort. You'll also find Fairview Park and Cineplex Cinemas Kitchener less than a mile away.

Will I be able to park at DoubleTree by Hilton Kitchener?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does DoubleTree by Hilton Kitchener feature a casino at the property?

No, DoubleTree by Hilton Kitchener doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Kitchener?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at DoubleTree by Hilton Kitchener?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does DoubleTree by Hilton Kitchener have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Kitchener have a restaurant that serves breakfast?

DoubleTree by Hilton Kitchener offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will DoubleTree by Hilton Kitchener allow pets to stay for free?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Kitchener for a fee of CAD 50 per pet, per stay. A deposit of CAD 50.00 per stay is collected.

Does DoubleTree by Hilton Kitchener have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Kitchener?

The closest major airport to DoubleTree by Hilton Kitchener is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 4.2 mi away (8 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Kitchener?

No, at DoubleTree by Hilton Kitchener, there aren't any guestrooms that list a balcony.

Does DoubleTree by Hilton Kitchener have a wedding venue?

Take advantage of the wedding venue at DoubleTree by Hilton Kitchener if you plan to say "I do" during your trip.

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 419 reviews
Rating 8 - Good. 120 out of 419 reviews
Rating 6 - Okay. 39 out of 419 reviews
Rating 4 - Poor. 23 out of 419 reviews
Rating 2 - Terrible. 25 out of 419 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit disappointed that the breakfast buffet wasn’t offered
Stayed 1 night in Dec 2024

6/10 Okay

Dania

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with partner
Front desk staff extremely friendly. The warm cookies at check in are a nice added touch. The beds are like sleeping on a cloud and so are the pillows. We will definitely be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahrukh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. Fair price!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check-in option was confirmed on the phone before making the reservation, but once I was there, no chance; after 1 hour of waiting there was a chance for early check-in paying an additional 50. There was no option to use any of the business areas to work while waiting, as it was inside the hotel. They barely let me use the lobby sofa to work while I waited. Pet-friendly, but there were no clear advertising cost conditions; there was an exception for service animals. Surprisingly, they didn't accept the scanned certificate; only the hard original was accepted.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice restaurant, great stay
Stayed 2 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2024

10/10 Excellent

Benchakhanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
Great servive and good pet friendly hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaofei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience is awesome. Location is close to the airport and it’s just several minutes walk to get car rental. Service is also good. My room got hot water issues, the hotel resolved quickly and offered free breakfast. It’s highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Adonis

Liked: Staff & service, property conditions & facilities
The staff was amazing, friendly, professional and courteous. This made our stay very pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival front desk and service staff provided exceptional service. Thank you Double Tree by Hilton Kitchener for the gracious hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cinzia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Stayed 1 night in Oct 2024

10/10 Excellent

Erfan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, presented me with a chocolate chip cookie on the house, also gave me waters for the room. Quick and easy check in and check out. No issues at all very clean room comfy bed and washroom was very clean.
Stayed 1 night in Nov 2024

8/10 Good

Aidan

Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and has fast service for Uber Thanks
Stayed 1 night in Nov 2024

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness, staff & service
Our only complaint was the water pressure and temperature in the shower. The water pressure was immensely low and there was absolutely no hot water, even turning it on to the max “hot” level, it was still spitting cold water. There was a fan in the bathroom but no way to turn it on.
Stayed 3 nights in Nov 2024

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanness is at satisfactory level except the air con unit is dusty. Staff are quite friendly. It will be great if breakfast could be included. It’s definitely a must return option.
Stayed 1 night in Nov 2024