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DoubleTree by Hilton Kitchener

4.0 star property
Art Deco Kitchener hotel in Centreville Chicopee with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Meeting facility
Pool
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Fairview Park
    11 min walk
  • Embers
    1 min walk
  • Kitchener Station
    10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    8 min drive

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Room options

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch TV with satellite channels, iPod dock, pay movies

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Combined shower/tub, hydromassage showerhead, free toiletries

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay movies

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (1015)
The price is $85
per night
$99 total
includes taxes & fees
Jan 6 - Jan 7
Crowne Plaza Kitchener-Waterloo, an IHG Hotel

About the neighborhood

Kitchener

Located in Centreville Chicopee, DoubleTree by Hilton Kitchener is a leisurely stroll from sights such as Fairview Park and Chicopee Tube Park. This 75-room, 4-star hotel has free in-room WiFi along with free self parking and a conference center.

What's nearby

  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Kitchener Memorial Auditorium Complex - 4 min drive
  • Centre In The Square - 6 min drive
  • Bingemans - 8 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪HomeTaste - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco Kitchener hotel in Centreville Chicopee with free parking
DoubleTree by Hilton Kitchener features free WiFi in public areas, a conference center, and a computer station. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a porter/bellhop, and a banquet hall.
42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. IPod docks, coffee makers, and free local calls are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 4 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Kitchener?

DoubleTree by Hilton Kitchener offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Kitchener?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Kitchener on Jan 2, 2025 start from $100.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Kitchener?

This hotel is situated in Centreville Chicopee within a short 11-minute walk of Fairview Park and also 15 minutes on foot from Chicopee Tube Park. You'll also find Chicopee Ski and Summer Resort and Kitchener Memorial Auditorium Complex within a short drive.

Is parking available on site at DoubleTree by Hilton Kitchener?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does DoubleTree by Hilton Kitchener feature a casino at the property?

No, DoubleTree by Hilton Kitchener doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Kitchener?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Kitchener a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at DoubleTree by Hilton Kitchener?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Kitchener have a restaurant that serves breakfast?

DoubleTree by Hilton Kitchener offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will DoubleTree by Hilton Kitchener allow pets to stay for free?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Kitchener for a fee of CAD 50 per pet, per stay. A deposit of CAD 50.00 per stay is collected.

Are there connecting rooms at DoubleTree by Hilton Kitchener?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Kitchener?

The closest major airport to DoubleTree by Hilton Kitchener is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 4.2 mi away (8 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Kitchener?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Kitchener.

Does DoubleTree by Hilton Kitchener have a wedding venue?

Take advantage of the wedding venue at DoubleTree by Hilton Kitchener if you plan to say "I do" during your trip.

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 192 out of 373 reviews" "
Rating 8 - Good. 110 out of 373 reviews" "
Rating 6 - Okay. 33 out of 373 reviews" "
Rating 4 - Poor. 20 out of 373 reviews" "
Rating 2 - Terrible. 18 out of 373 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dwight

Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, rooms were clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaning lady woke me up knocking at my door twice at 8:55am and than 9am saying check out is at 9:55 am when it was false ( check out clearly says at noon ) & never seen a hotel having a check out that time it disturbed my morning and if i pay to stay at a place i shouldnt be forced to leave earlier than the check out time state. When i went to check out some other guest were complaning at the front desk about the same thing, she was doing the same thing to other guests it made people confused and angry. Other than that everything was fine. If its common practice be prepared to be disturbed in the morning by cleaning ladies trying to rush their working hours
Stayed 1 night in Aug 2024

2/10 Terrible

Laura

Traveled with family
One elevator, no soap in rooms, overpriced
Stayed 1 night in Sep 2024

4/10 Poor

ANNIE

Disliked: Cleanliness, staff & service, property conditions & facilities
There was an issue with the room. The paint was peeling off the ceiling and it was all over the windowsill and floor. Complained to the front desk and nothing was done. They kept giving us the run around and didn’t change our room until the next day.
Stayed 3 nights in Aug 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was less than accomadting had horrible customer service or any resolutikns for their mistakes and over charging services.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hon Wa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Aug 2024

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely back here Staff are amazing and place are great
Stayed 1 night in Aug 2024

8/10 Good

Jeries

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good. Thank you
Stayed 2 nights in Aug 2024

8/10 Good

KIMBERLEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The breakfast (The Eggery) needs work. The eggs and sausages were overdone.
Stayed 1 night in Aug 2024

8/10 Good

Karl

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was lovely, and the bathroom floor was heated, which was a very nice and unexpected plus. The room was clean and well appointed. The only negative was that when I arrived for check-in (just before 8pm) there was no one manning the front desk (there was a sign saying only "back in 30 minutes", but no indication as to when that time began). I stood around for about 15 minutes before someone finally attended to me (with no apology), but he gave me a cookie, which was quite tasty, so I guess all is forgiven (?). The parking was a little crammed, but by morning there were lots of spaces available, so I guess my late check-in was the cause.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room I was given had a leak coming through the ceiling near the window that clearly had been there for a while as the wooden border around the heater/air conditioner was discoloured
Stayed 2 nights in Aug 2024

8/10 Good

Leisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms, friendly staff. Great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and quiet place Easy check in and out
Stayed 1 night in Jul 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. It was clean and quiet. The water pressure was not great and the air conditioner made weird noises. Enjoyed my stay.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Who ever decided that uneven walkways to the parking lot has never had to use a cane, crutches or a wheelchair. And it shows. Looks great, but is treturous. Other than that, a great place.
Stayed 1 night in Jul 2024

2/10 Terrible

Deluxen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Traveled with pets, Traveled with family
Liked: Amenities
More oversite needs to happen with the Housekeeping staff. Several issues that should have been dealt with before check in. With the Global internet issue and room key problems that the front desk was dealing with a manager should have been available to deal with check ins instead of a person who was only on their second day on the job. Check in was confusing and chaotic.
Stayed 1 night in Jul 2024

4/10 Poor

Geoffrey, Edmonton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great, but the property is old and run down. No amount of cleaning will make the rooms look clean as they are old and worn out. Rooms are way overpriced for the poor condition they are in. Would not recommend, unless priced as a roadside motel. I didn’t stay the night due to how dated and gross it felt.
Stayed 1 night in Jul 2024