Southbank Hotel by Marriott Jacksonville Riverwalk in Jacksonville

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Riverwalk Jacksonville hotel in Downtown Jacksonville with a fitness center

Choose dates to view prices

Dates

November 2024

December 2024

Premium bedding, down comforters, pillowtop beds, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping

Parking available

24/7 front desk

Bar

Breakfast available

Room service

Explore the area

1515 Prudential Dr, Jacksonville, FL, 32207

Museum of Science and History
9 min walk
Baptist Medical Center Jacksonville
12 min walk
Florida Theatre
20 min walk
Jacksonville, FL (JAX-Jacksonville Intl.)
21 min drive

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Room options

Room, 2 Queen Beds, River View (Partial River View)

396 sq ft
River view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

396 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 Bedroom, View (Partial Water View)

797 sq ft
River view
Sleeps 4
1 King Bed

Room, 1 King Bed

398 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, River View (Partial River View)

396 sq ft
River view
Sleeps 2
1 King Bed

Room, 1 King Bed, Pool View

396 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Pool View

398 sq ft
Sleeps 4
2 Queen Beds

Room, 1 Queen Bed, River View

398 sq ft
River view
Sleeps 2
1 Queen Bed

Room, 1 King Bed, River View (Mobility Accessible, Tub)

396 sq ft
River view
Sleeps 2
1 King Bed

Pool

Free WiFi

Restaurant

Air conditioning

per night

$163 total

includes taxes & fees

Nov 13 - Nov 14

About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a short walk of Baptist Medical Center Jacksonville, Southbank Hotel by Marriott Jacksonville Riverwalk is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 322-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

Baptist Medical Center Jacksonville - 12 min walk
Florida Theatre - 20 min walk
VyStar Veterans Memorial Arena - 4 min drive
EverBank Stadium - 5 min drive
Daily's Place - 5 min drive

Getting around

Riverplace Station - 5 min walk
Jacksonville Station - 11 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

‪La Nopalera San Marco - ‬9 min walk
‪Ruth's Chris Steak House - ‬7 min walk
‪Morton's The Steakhouse - ‬19 min walk
‪V Pizza - ‬6 min walk
‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Riverwalk Jacksonville hotel in Downtown Jacksonville with a fitness center

At Southbank Hotel by Marriott Jacksonville Riverwalk, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and express check-in.

42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Uncovered self parking on site (USD 16 per day; includes in/out privileges)
Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
A bar/lounge
A restaurant

Things to do

Billiards/pool table
Gym
Outdoor pool
TV in common areas

Family friendly

Free crib
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

22 meeting rooms
24-hour business center
Conference center (39,425 square feet of space)

Outdoors

Garden
On a river
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Elevator
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1980
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Mini-fridge
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Free weekday newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
2 total (25 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
Uncovered self parking fee: USD 16.00 per day (in/out privileges)
Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Check-in: 4:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk

Wyndham Jacksonville Riverwalk Hotel

Jacksonville Wyndham Riverwalk

Riverwalk Jacksonville

Wyndham Jacksonville

Wyndham Jacksonville Riverwalk

Wyndham Riverwalk

Wyndham Riverwalk Hotel Jacksonville

Wyndham Riverwalk Jacksonville

Lexington Hotel Conference Center Jacksonville Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Jacksonville Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Jacksonville Riverwalk

Lexington Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Hotel Conference Center Jacksonville Riverwalk

Lexington Jacksonville Riverwalk

Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk

Lexington Riverwalk

Lexington Hotel Conference Center Jacksonville Riverwalk

Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk

Wyndham Jacksonville Riverwalk

Frequently asked questions

Is free cancellation available at Southbank Hotel by Marriott Jacksonville Riverwalk?

Southbank Hotel by Marriott Jacksonville Riverwalk offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Nov 8, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Southbank Hotel by Marriott Jacksonville Riverwalk?

This hotel is situated in Downtown Jacksonville, just steps from Jacksonville Historical Center, and within a 10-minute walk of Museum of Science and History and Friendship Park. You'll also find EverBank Stadium and VyStar Veterans Memorial Arena within a short drive.

Will I be able to park at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, uncovered valet parking is offered for USD 22.00 per day with in/out privileges. Though parking is available on request, accessible parking is also available.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a casino?

No, Southbank Hotel by Marriott Jacksonville Riverwalk doesn't have a casino.

Will I find an indoor pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Southbank Hotel by Marriott Jacksonville Riverwalk?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a hot tub?

No, there isn't a spa tub at this hotel.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a restaurant that includes a breakfast menu?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Southbank Hotel by Marriott Jacksonville Riverwalk allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Southbank Hotel by Marriott Jacksonville Riverwalk for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Southbank Hotel by Marriott Jacksonville Riverwalk?

The closest major airport to Southbank Hotel by Marriott Jacksonville Riverwalk is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.8 mi away (23 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.6 mi away (21-minute drive).

Are there rooms with balconies that I can book at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or pool views.

Does Southbank Hotel by Marriott Jacksonville Riverwalk host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Southbank Hotel by Marriott Jacksonville Riverwalk.

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Sylvia

Oct 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Sylvia

Oct 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean. Friendly staff.

Stayed 2 nights in Sep 2024

10/10 Excellent

Sylvia

Oct 23, 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

4/10 Poor

Rosemarie

Traveled with family

Oct 10, 2024

Disliked: Amenities

We arrived because we were evacuated from our home. I realize it was a stressful time but no one was able to help you. I tried to book an additional night and I was told they couldn’t help me. I went onto Orbitz and booked it right away. No maid service. I asked several times for towels and have yet to receive them.

Stayed 2 nights in Oct 2024

6/10 Okay

Cynthia

Traveled with family

Aug 1, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Hair in the shower (not from the scalp). Used water bottles. Musty.

Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Jul 31, 2024

Stayed 3 nights in Jul 2024

8/10 Good

Tyler

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was very nice, and the room was very clean. The only issue I had was there was no microwave in the room. I feel for the money I paid per night, there should have been. Other then that, no complaints!

Stayed 4 nights in Jul 2024

8/10 Good

Karen

Jul 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay in this hotel every couple of months. I didn’t realize that summer is the slow season. During this time upgrades are done and some amenities are not available or restricted. They staff compensated things like no valet by allowing guests to self park in the valet parking area. But, since I had certain expectations, some things like a change in restaurant availability caused a bit of confusion. I still gave mostly 5 stars because I love the convenient location, the awesome staff, and the comfortable rooms. Next time I’ll know what to expect in summer.

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Jul 30, 2024

Liked: Cleanliness, staff & service, room comfort

Room was fine, hotel was dated but ok. Location was great.

Stayed 1 night in Jul 2024

8/10 Good

H., Savannah

Traveled with partner

Jul 30, 2024

Liked: Cleanliness

The location was great and close to our concert. The coffeemaker in our room was broken and the $16 charge for overnight parking was a bit much.

Stayed 1 night in Jul 2024

4/10 Poor

Cindy, Melrose

Traveled with partner

Jul 29, 2024

Disliked: Cleanliness, property conditions & facilities

Staff was pleasant. Carpet dirty throughout. Room had trash from prior guests. My biggest problem is the old air conditioners are loud, mildew smell, and inefficient. The property surrounding hotel has abandoned buildings. This is our 3rd or 4th stay and I thought they had remodeled but I guess maybe it was just the lobby?

Stayed 2 nights in Jul 2024

10/10 Excellent

Harvey

Jul 29, 2024

Liked: Cleanliness, amenities

Have been there three times now.

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with family

Jul 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only issue was parking. There is no fee for parking, you just grab a spot where you can

Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Traveled with family

Jul 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Jul 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

6/10 Okay

Katia

Traveled with family

Jul 28, 2024

Disliked: Room comfort

A mess of a place

So after booking this for a birthday trip and going to a concert when I get there the room I booked they told me they didn’t reserve it. I had to take a room that was lesser than the room that I had chose amenity wise and everything the pillows were absolutely horrible. They were so thin That it took four of them to make a real pillow there were no blankets on the bed. There’s nowhere to park you have to just drive around the city and park somewhere and then walk and if you’re going in or out after dark, the park benches are filled with people that are homeless and on the way to get my car because I forgot something inside it. I got asked if I wanted to buy drugs three times so far I have had two very bad experiences using this app so I think I’ll stick to the mom and Pop hotels that I normally go to. The one plus to it is where you can get the breakfast at the staff. There was very nice. Made sure you got everything that you needed. The breakfast was good but the rest of the hotel is failing. Maybe they should get the staff from the restaurant to help them improve the rest of the hotel.

Stayed 2 nights in Jul 2024

2/10 Terrible

erick

Traveled with partner

Jul 27, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

What was full of bugs. There was clean rugs or towels.

Stayed 1 night in Jul 2024

6/10 Okay

Brian

Traveled with family

Jul 27, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Can use a update

Tv was broken outlets didn’t work

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Jul 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Gigi

Jul 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and nice walking area near the river. Room was clean and comfortable.

Stayed 1 night in Jun 2024

10/10 Excellent

Pam

Jul 26, 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Erin

Jul 26, 2024

Stayed 1 night in Jul 2024

8/10 Good

Perri

Traveled with partner

Jul 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very large hotel. Rooms are spacious and clean. They had a few cosmetic things with the rugs and such but nothing major. I’d stay here again if heading to Jacksonville!

Stayed 1 night in Jul 2024