Hilton Garden Inn Jackson

3.0 star property
Hotel in Jackson with a fitness center and a 24-hour business center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Jackson

Exterior
Lobby
Terrace/patio
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1324 Vann Dr, Jackson, TN, 38305
  • Union University
    16 min walk
  • Music Highway Crossroads
    2 min drive
  • Five Guys
    2 min walk
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    11 min drive

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Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Located within a mile (2 km) of Union University, Hilton Garden Inn Jackson is within 2 miles (3 km) of Music Highway Crossroads. This 3-star hotel has 98 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Union University - 16 min walk
  • Casey Jones Village - 2 min drive
  • Old Hickory Mall - 5 min drive
  • Jackson Bowling & Family Fun - 6 min drive
  • West Tennessee Healthcare Sportsplex - 7 min drive

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hilton Garden Inn Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
Hilton Garden Inn Jackson features a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sitting areas, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 06.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jackson?

Hilton Garden Inn Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson?

As of Dec 24, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson on Jan 3, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton Garden Inn Jackson?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Jackson Bowling & Family Fun. You'll also find Music Highway Crossroads and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at Hilton Garden Inn Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Jackson feature a casino?

No, Hilton Garden Inn Jackson doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jackson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 06.

What will couples enjoy most about a stay at Hilton Garden Inn Jackson?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does Hilton Garden Inn Jackson have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Jackson have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Jackson serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson allow pets to stay free of charge?

No, pets aren't allowed at Hilton Garden Inn Jackson though service animals are welcome.

Does Hilton Garden Inn Jackson have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hilton Garden Inn Jackson?

The closest major airport to Hilton Garden Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.2 mi away (11 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Jackson?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson.

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 589 reviews" "
Rating 8 - Good. 130 out of 589 reviews" "
Rating 6 - Okay. 37 out of 589 reviews" "
Rating 4 - Poor. 27 out of 589 reviews" "
Rating 2 - Terrible. 23 out of 589 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tasjah

Stayed 1 night in Aug 2024

8/10 Good

Tresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Consuelo

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I like the customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Very quiet and friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Sheila

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the area and convenient to places to eat and entertainment as well
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Stayed 1 night in Jul 2024

10/10 Excellent

Steven E.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to overnight while traveling Interstate 40
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid place to stay
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!!
The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

8/10 Good

JANET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson, TN
The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful!
From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.
Stayed 3 nights in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Someone slamming doors all night but relatively good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet..clean safe
Stayed 1 night in Jul 2024

6/10 Okay

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why Hilton Garden Inn?
The beds were comfortable but the door to enter the room was very heavy and required an extra push in order for it to close up completely. The breakfast was ok but could have been more fresh and hot. Due to supposedly preparing it as you place the order.
Stayed 1 night in Jul 2024

10/10 Excellent

Farhan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird cafe experience
Hotel room was good, but the cafe experience was awkward. They weren’t aware that I had breakfast included through Hotels.com, so I had to show them my reservation to prove it.
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great dining.
Stayed 1 night in Jun 2024

8/10 Good

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel met our needs. We enjoyed the pool, but I was a little disappointed in the room itself. There was food left in the microwave from the last people, the back of the remote was missing the cover and the bathroom had a wall hook that was broken and falling out of the wall. Those things didn't ruin our stay, but if I'm fair with my assessment, those things remove a few points in my review. It would have also been nice if the TV had streaming apps like Netflix, etc (for me to log into). Otherwise, it met our needs and we enjoyed our time.
Stayed 2 nights in Jun 2024