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Hilton Garden Inn Jackson

3.0 star property
Hotel in Jackson with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson

Exterior
Lobby
Lobby
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
1324 Vann Dr, Jackson, TN, 38305
  • Union University
    ‪16 min walk‬
  • Casey Jones Village
    ‪2 min drive‬
  • Old Hickory Mall
    ‪5 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

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Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson

Located within a mile (2 km) of Union University, Hilton Garden Inn Jackson is within 2 miles (3 km) of Music Highway Crossroads. This 3-star hotel has 98 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Union University - 16 min walk - 0.9 miles
  • Music Highway Crossroads - 2 min drive - 1.5 miles
  • Casey Jones Village - 2 min drive - 1.5 miles
  • Old Hickory Mall - 5 min drive - 3.1 miles
  • West Tennessee Healthcare Sportsplex - 7 min drive - 5.9 miles

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hilton Garden Inn Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
Hilton Garden Inn Jackson features a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sitting areas, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per day, plus a deposit of USD 75 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 06.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jackson?

Hilton Garden Inn Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson?

As of Apr 4, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson on Apr 13, 2025 start from $149.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton Garden Inn Jackson?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Cypress Grove Nature Park. You'll also find Jackson Bowling & Family Fun and Music Highway Crossroads within a short drive.

Is there parking available at Hilton Garden Inn Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Jackson feature a casino?

No, Hilton Garden Inn Jackson doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jackson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 06.

What do couples enjoy most about Hilton Garden Inn Jackson?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does Hilton Garden Inn Jackson have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jackson have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Jackson serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson for a fee of USD 75 per pet, per day. A deposit of USD 75 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Jackson?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hilton Garden Inn Jackson?

The closest major airport to Hilton Garden Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.2 mi away (11 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Jackson?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson.

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 616 reviews
Rating 8 - Good. 136 out of 616 reviews
Rating 6 - Okay. 39 out of 616 reviews
Rating 4 - Poor. 27 out of 616 reviews
Rating 2 - Terrible. 26 out of 616 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Convenient location, friendly staff, and excellent facility.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet with a little expensive for only a few accidents, other then that great
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tyler and Roxane were wonderful! It’s nice to see them every time we come! Everyone is so friendly and wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

bart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
We had a string of uncomfortable beds in previous hotels. These were just what we needed. Like sleeping at home.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 1 night in Dec 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2024

10/10 Excellent

Derrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Easy access from I-40. Room was clean and quiet. Nice walk-in shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quite and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

iyad

Stayed 2 nights in Oct 2024

8/10 Good

Sonja

Traveled with partner
Was so tired when we arrived and it took forever to get our card keys to work ended up having to change rooms … multiple trips back and forth to the lobby was very inconvenient when you’re exhausted.. ended up being faulty or dead door locks … other than that the stay was good … clean room and comfortable bed
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot water was out for an entire day. Only one elevator working and it was pitch black because the lights were out.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
One elevator was out. The other elevator had an electrical problem so no light in it, pitch dark, then no hot water for about 12 hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stat
Great location. Clean comfortable room. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Laquetta, Pearland

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Very clean room and in a great spot
Stayed 1 night in Oct 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!!!
Peaceful the staff is so nice and acomidating it’s always a GREAT!! Stay when I visit Jackson
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Oct 2024

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