Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly Santa María Huatulco hotel in Santa Cruz with free valet parking

Choose dates to view prices

Photo gallery for Hotel Santa Cruz Huatulco

Front of property - evening/night
Property entrance
Interior
International cuisine
Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet friendly

Explore the area

Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989
  • Santa Cruz Bay
    ‪6 min walk‬
  • Playa Santa Cruz
    ‪9 min walk‬
  • Huatulco National Park
    ‪18 min walk‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪23 min drive‬

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Room options

Double Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Double Room Standard With Internal View

  • Sleeps 4
  • 2 Full Bed(s) OR 2 Queen Bed(s)

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About the neighborhood

Santa María Huatulco

Located in Santa Cruz, Hotel Santa Cruz Huatulco is within a 10-minute stroll of sights such as Santa Cruz Bay and Playa Santa Cruz. This 89-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Santa Cruz Bay - 6 min walk
  • Playa Santa Cruz - 9 min walk
  • Chahue Beach - 7 min drive
  • La Entrega Beach - 11 min drive
  • Tangolunda Beach - 16 min drive

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Restaurant Ve el Mar - ‬7 min walk
  • ‪La Chicatana - ‬4 min drive
  • ‪mercado organico Santa Cruz - ‬5 min walk
  • ‪Restaurante México Lindo - ‬13 min walk
  • ‪Niko's - ‬1 min walk

About this property

Hotel Santa Cruz Huatulco

Family-friendly Santa María Huatulco hotel in Santa Cruz with free valet parking
Hotel Santa Cruz Huatulco features an outdoor pool, a children's pool, and a gym. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and designer toiletries. Other amenities include safes, phones, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per accommodation, per night
  • Dogs and cats only
  • 1 total (11 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Is a free cancellation option available at Hotel Santa Cruz Huatulco?

Hotel Santa Cruz Huatulco provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see close to Hotel Santa Cruz Huatulco?

This hotel is situated in Santa Cruz within a 10-minute walk of Santa Cruz Bay and Playa Santa Cruz. You'll also find Chahue Beach and La Entrega Beach within a short drive.

Will I be able to park at Hotel Santa Cruz Huatulco?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Hotel Santa Cruz Huatulco?

Spa services at the hotel include massages.

Does Hotel Santa Cruz Huatulco include a casino at the property?

No, Hotel Santa Cruz Huatulco doesn't have a casino.

Is there an indoor pool at Hotel Santa Cruz Huatulco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Santa Cruz Huatulco good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Santa Cruz Huatulco?

No, but this hotel does have a sauna.

Does Hotel Santa Cruz Huatulco have a restaurant that serves breakfast?

Yes, Hotel Santa Cruz Huatulco serves continental breakfast for a surcharge each morning at Mar.

Does Hotel Santa Cruz Huatulco allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Santa Cruz Huatulco for a fee of MXN 200 per accommodation, per night.

Does Hotel Santa Cruz Huatulco have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Santa Cruz Huatulco?

The closest major airport to Hotel Santa Cruz Huatulco is Bahias de Huatulco Intl. Airport (HUX), which is 11.1 mi away (23 minutes by car).

Can I book a room with a balcony at Hotel Santa Cruz Huatulco?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Hotel Santa Cruz Huatulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 126 out of 369 reviews
Rating 8 - Good. 144 out of 369 reviews
Rating 6 - Okay. 56 out of 369 reviews
Rating 4 - Poor. 26 out of 369 reviews
Rating 2 - Terrible. 17 out of 369 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores Maria

Stayed 4 nights in Aug 2024

10/10 Excellent

Mario, Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and close to the beach and restaurants
Stayed 3 nights in Aug 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2024

2/10 Terrible

Andrea??

Traveled with family
Disliked: Staff & service
The staff was rude and unpleasant. They wanted to charge me for an additional key for the room when I was allowed to have two. There was alot of noise in my aisle and the staff didn’t do anything. It’s located in a great location but the staff needs to get better.
Stayed 2 nights in Mar 2024

8/10 Good

Cord

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The pool was clean and big. There was a tour desk. There was a bus and lots of taxis.
Stayed 1 night in Apr 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and beds comfy
Stayed 1 night in Mar 2024

6/10 Okay

kelsey

Liked: Cleanliness, staff & service, amenities
Excellent location. Worst was the extremly noisey air conditioner rattling all night long.
Stayed 14 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Great spot for a quick overnight stay in between travel days.
Stayed 1 night in Feb 2024

8/10 Good

Manfred

Traveled with partner
Liked: Cleanliness, staff & service
Price was right, room was comfortable, nice pool and loungers. Need new towels. The music around the pool was a bit noisy. Pool rules were not followed and exceeded quiet time hours.
Stayed 4 nights in Feb 2024

6/10 Okay

Linda, Calgary

Liked: Staff & service
Location was good. Rooms outdated. Card key did not work and we had to have staff open door every time we returned to room. Only stayed one day so we did not use other facilities.
Stayed 1 night in Feb 2024

8/10 Good

Etienne

Liked: Cleanliness, staff & service
Nice stay.
Foods are good, hotel located central, near the Santa Cruz beach.
Stayed 1 night in Jan 2024

8/10 Good

Barbara

Got in late after delayed flight. Good bed, clean room but no towel in bathroom.
Stayed 1 night in Jan 2024

10/10 Excellent

susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice little hotel. Popular with Mexican and non-Mexican tourists alike. It’s very clean, the beds are comfortable and there’s lots of hot water. It has a nice pool, the restaurant is great and there’s often live music. It’s located very close to the marina so you can walk around and look at the sites and enjoy the neighbourhood too. It’s very basic, but the price reflects that. Excellent value. We are repeat visitors and will stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

VIctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area to stay near the beach
Stayed 5 nights in Jan 2024

2/10 Terrible

Tanfer

Stayed 3 nights in Jan 2024

10/10 Excellent

Sherri

Stayed 1 night in Jan 2024

4/10 Poor

Jesus

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My firs visit stay at this hotel i had no problems everything was great. This second time was a disappointment. The staff pushed a unwelcome vibe at check in. My room was miss blankets. At breakfast time the hotel had a menu but insisted we get the meal of the morning due to staff only making that meal. This will be my last time i stay at this hotel. I also talked to management on-site but didn't seem to care about customer concerns.
Stayed 3 nights in Nov 2023

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍
Stayed 2 nights in Sep 2023

2/10 Terrible

Graciela

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Dan

Liked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good location. My only complaint is the balcony was not really a balcony. Standing room only. For one person.
Stayed 1 night in May 2023

2/10 Terrible

Isabel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If it wasn’t because Expedia asked me to pay upfront I would had not stayed there. One room key for four adults inconvenienced as the lights and AC operated w key and if two left the the key needed to stayed. The white sheets and white towels had the visual yellow stains. I reserved a pool view got a parking view.
Stayed 2 nights in Feb 2023

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older/smaller beach hotel in a good location (Santa Cruz.) Perfect if your hotel needs are minimal and you will be spending most of you time exploring the Huatulco area and dining outside of the hotel.
Stayed 4 nights in Feb 2023

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just the ac wasn't working made to much noise
Stayed 7 nights in Feb 2023

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