Atrium Resort

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atrium Resort

Flat-screen TV
2 outdoor pools, sun loungers
2 Bedroom Waterfacing Spa | Balcony
Arcade
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
510 Marine Parade, Biggera Waters, QLD, 4216
  • Harbour Town
    4 min drive
  • Broadwater Parklands
    5 min drive
  • Gold Coast Aquatic Centre
    5 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    13 min drive

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Room options

2 Bedroom Spa Waterfront Deluxe

  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Spa Deluxe

  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Superior Waterfront

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Spa Apartment 4 star

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Waterfacing Spa

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Apartment Waterfront (no Spa)

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom No Spa

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Bunk Beds

Standard Apartment, 1 Bedroom

  • 854 sq ft
  • Sleeps 3
  • 1 Queen Bed

1 Bedroom Spa Waterfront 4 Star

  • 854 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Gold Coast

Located in Biggera Waters within a mile (2 km) of Ian Dipple Lagoon, Atrium Resort is within 2 miles (3 km) of South Stradbroke Island Conservation Park. This 30-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Harbour Town - 4 min drive - 2.0 miles
  • Broadwater Parklands - 5 min drive - 2.6 miles
  • Gold Coast University Hospital - 7 min drive - 3.6 miles
  • Sea World - 10 min drive - 5.3 miles
  • Doug Jennings Park - 12 min drive - 6.7 miles

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 15 min drive
  • Coolangatta Airport (OOL) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪The Grand Hotel - ‬2 min drive
  • ‪Jamaica Blue - ‬4 min drive
  • ‪Charis Seafoods - ‬19 min walk

About this property

Atrium Resort

Elegant beach hotel and 2 outdoor swimming pools
Guests staying at Atrium Resort enjoy access to 2 outdoor pools, a gym, and a sauna. If you drive, take advantage of free parking. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a spa tub, and an outdoor tennis court.
Guests can expect free WiFi and flat-screen TVs with cable channels. Kitchens, washers/dryers, and balconies are other standard amenities. Housekeeping is not available.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Free WiFi in public areas is limited to 60 minutes per day.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Atrium Biggera Waters
Atrium Resort Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters

Frequently asked questions

Is a free cancellation option available at Atrium Resort?

Atrium Resort provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Atrium Resort?

This hotel is situated in Biggera Waters within a short 20-minute walk of Ian Dipple Lagoon. You'll also find Broadwater Parklands and Surfers Paradise Beach within a short drive.

Will I be able to park at Atrium Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Atrium Resort have a casino?

No, Atrium Resort doesn't have a casino.

Is there an indoor pool at Atrium Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a spa tub.

Is Atrium Resort a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as 2 outdoor pools and a restaurant.

Does Atrium Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Atrium Resort have a restaurant with a breakfast menu?

No, Atrium Resort doesn't have a restaurant that serves breakfast.

Does Atrium Resort allow pets to stay for free?

No, pets aren't allowed at Atrium Resort.

Does Atrium Resort have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Atrium Resort?

The closest major airport to Atrium Resort is Coolangatta Airport (OOL), which is about 17.7 mi away.

Can I book a room with a balcony at Atrium Resort?

Yes, every guestroom at Atrium Resort comes with a balcony with some featuring sea views.

Reviews

8.4

Very Good

Rating 10 - Excellent. 419 out of 1012 reviews" "
Rating 8 - Good. 381 out of 1012 reviews" "
Rating 6 - Okay. 141 out of 1012 reviews" "
Rating 4 - Poor. 47 out of 1012 reviews" "
Rating 2 - Terrible. 24 out of 1012 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Staff & service
Stayed in 3F ,good position and views. Unit needs a spruce up,small bedroom fan noisy and coming adrift from the light.Vacuum cleaner smelt of mould when operated and .arm fitting loose. Beds need to be moved and vacuumed underneath
Stayed 7 nights in Jul 2024

10/10 Excellent

Mick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, awesome location. The only issue was the carpark location. The allocated spot was as far as possible from the the room.
Stayed 5 nights in May 2024

10/10 Excellent

Penina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the roof top pool and spa.
Stayed 3 nights in Apr 2024

8/10 Good

Robyn

Stayed 3 nights in Apr 2024

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but not happy with the insects coming in due to no screen protectors. Also while we were there we killed 3 big cockroaches.
Stayed 4 nights in Mar 2024

8/10 Good

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony.
Stayed 5 nights in Apr 2024

6/10 Okay

Lloyd

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

6/10 Okay

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The facilities such as the pools and spas and sauna were fantastic. The location is awesome. However the apartment not so great. Uneven floor boards that stuck up and are hazardous in some spots. The oven was filthy so that made cooking dinner for our family impossible. The closets had so much random crap in them car seats beach buggy boxes of floor boards mis matched and ver few coat hangers. The bathroom draws were full of hair n fluff. The shower was not clean and the shower head needed consistent readjusting. The place mats were all stained n crap the longer was covered in dirt and the living area smelt like urine.
Stayed 5 nights in Mar 2024

6/10 Okay

Brad

Stayed 7 nights in Feb 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From check in to residents to parking was all excellent
Stayed 3 nights in Feb 2024

8/10 Good

Gail

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean apartment with nice facilities ie pools, spa, sauna, cafe onsite etc
Stayed 4 nights in Jan 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Karin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Currently i am undergoing Cancer treatment, and had 1 week off to go away. We stayed in apartment 1E. It was a HEALTH HAZZARD! Broken, mouldy tiles in the bathroom with cockroaches! We paid for a spa room but couldnt use it due to the revolting condition of the bathrooms. The lock on the door was broken (maintenance came to check it but didnt have another lock) bedrooms had no air cond only a fan. Furniture was grubby and my child went to get a blanket out the cupboard that was covered in brown sticky things. This place is not fit for staying in with the bathrooms mouldy and tiles missing. We told reception that $417 a night is really not fair for what we got. I am going to show these photos to relevant people as i believe we were ripped off. I asked for a discount on our stay because it was a health hazzard but told no. If they had any conscience, they would not put an immuno compromised person in a mould and cockroach infested room. We asked to check out but were told we had to pay 3 nights even though we asked after 1 night of stay as thats cancellation policy. DONT STAY HERE!
Stayed 5 nights in Jan 2024

6/10 Okay

Sam

Traveled with family
Liked: Staff & service
Overall this place is ok but it helps to set the expectation that it is more of an apartment (with a pool and restaurant) than a resort. If you’re staying more than 3 nights you will need to BYO toilet paper and shampoo. Rooms are only serviced if you stay more than 8 days. But overall it’s not too bad.
Stayed 7 nights in Dec 2023

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was rude and not helpful at all. Air conditioners don’t cool the whole place.
Stayed 3 nights in Jan 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the view from our balcony the kid's loved the gaming room and the pools just all round we loved.We could have just stayed there beautiful spot and all the theme parks were close so that's a bonus
Stayed 6 nights in Dec 2023

10/10 Excellent

Damien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Simone

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The airconditioning didnt go to the bedrooms, so it was impossible to sleep. We had an athlete who needed a good sleep, so he had to sleep on the floor in the lounge. There was no service, so we had to try to wash towels and replenish things ourselves.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Facilities fabulous
Stayed 3 nights in Dec 2023

2/10 Terrible

BRETTT

Disliked: Cleanliness, staff & service
I am a Vet with a Government approved Assistance dog ! On booking I call the property to let them know ! The manager flatly refused my booking ! Her actions could have brought the resort a $ 10000 $ fine ! I suggest maybe u should educate the owners and Management as to state and federal law as to assistance and blind dogs in Oz !
Stayed 4 nights in Nov 2023

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Noisy. Lock broken upon arrival resulting in delay. Shower did not drain.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Traveled with family
Family friendly
Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023