Extended Stay America Suites Columbus Polaris

2.5 star property
Suburban Columbus hotel in Polaris with free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Extended Stay America Suites Columbus Polaris

Exterior
Exterior
Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Free daily on-the-go breakfast
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    6 min walk
  • Polaris Fashion Place
    9 min walk
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

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Room options

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Columbus

Located in Polaris, Extended Stay America Suites Columbus Polaris is within a 10-minute stroll of sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 124-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Magic Mountain Fun Center - 6 min walk
  • Polaris Fashion Place - 9 min walk
  • Topgolf - 3 min drive
  • Easton Town Center - 11 min drive
  • Columbus Zoo and Aquarium - 17 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Twin Peaks - ‬3 min walk
  • ‪Brio Italian Grille - ‬11 min walk

About this property

Extended Stay America Suites Columbus Polaris

Suburban Columbus hotel in Polaris with free breakfast
At Extended Stay America Suites Columbus Polaris, guests have access to a gym, free WiFi in public areas, and coffee in a common area. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Columbus Polaris?

Extended Stay America Suites Columbus Polaris offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites Columbus Polaris?

As of Nov 16, 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Columbus Polaris on Dec 1, 2024 start from $54.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Extended Stay America Suites Columbus Polaris?

This hotel is situated in Polaris within a 10-minute walk of Polaris Fashion Place and Magic Mountain Fun Center. You'll also find Alum Creek State Park and Topgolf within a short drive.

Is there parking available at Extended Stay America Suites Columbus Polaris?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Columbus Polaris include a casino on the premises?

No, Extended Stay America Suites Columbus Polaris doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Columbus Polaris?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Extended Stay America Suites Columbus Polaris?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a kitchenette as well as free breakfast.

Are there hot tubs at Extended Stay America Suites Columbus Polaris?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Columbus Polaris have a restaurant with a breakfast menu?

Extended Stay America Suites Columbus Polaris offers free on-the-go breakfast each morning though there is no restaurant.

Does Extended Stay America Suites Columbus Polaris allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Extended Stay America Suites Columbus Polaris for a fee of USD 25.00 per pet, per night.

Does Extended Stay America Suites Columbus Polaris have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Extended Stay America Suites Columbus Polaris?

The closest major airport to Extended Stay America Suites Columbus Polaris is John Glenn Columbus Intl. Airport (CMH), which is 16 mi away (18 minutes by car).

Can I book a room with a balcony at Extended Stay America Suites Columbus Polaris?

No, you won't find guestrooms with balconies at Extended Stay America Suites Columbus Polaris.

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 139 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty; noisy, broken furniture and overall felt like I was in section 8 housing.
Stayed 1 night in Aug 2024

2/10 Terrible

Cindy

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great, lots of great eating options...cleanliness of room not so good... pubic hair, urine splatter, at toilet, bug in bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean. Staff very freindly. Bed comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Dave

Stayed 1 night in Aug 2024

8/10 Good

Patricia A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was missing bars in shower
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
What happened?
Staff was great but… one of the sinks didn’t drain, the floor in the kitchen was sticky and all the garbages around the hotel were overflowing. This was not the case when I stayed there less than a month earlier… what happened?
Stayed 1 night in Aug 2024

2/10 Terrible

Baodan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever for the second time in three weeks. The only reason I rate it a “0” is because negative numbers aren’t an option. First week it was no pots and pans for four days and this second week my reservation was abruptly cancelled by the front desk clerk because the reservation was in my name and my wife was unable to check in because I wasn’t physically there. Two weeks ago, the identical setup was perfectly acceptable for checkin even with no pots and pans for four days in an extended stay room. Do yourself a favor and stay home or sleep in your vehicle if this place is the only option with a room available for the night.
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Breakfast” never showed up one day.
Stayed 3 nights in Jul 2024

4/10 Poor

Melissa

Stayed 1 night in Jul 2024

4/10 Poor

Harley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't trust the other bad reviews and should of
I am definitely not one to ever leave a bad review, but this wasn't a good experience at all. The tub didn't drain, room smelled very musty, the only thing they had for breakfast was coffee and a granola bar (literally nothing else there), it took about 15 minutes just to check out because there was no one at the front desk. Lady finally came to the desk and said sorry she was busy cleaning a room, which is fine but why is the front desk lady having to leave to clean a room?? It was a last minute booking so it is what it is, but when you spend hard earned money on something a person expects to get what they paid for. I had stayed just an hour away the night before in another hotel for the exact same price and it was A+ compared to this.
Stayed 1 night in Jul 2024

6/10 Okay

Bryce

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good. Walking distance for food was nice. Parking was good. Only thing we didn't see is the pool.
Stayed 2 nights in Jul 2024

6/10 Okay

Larry

Liked: Cleanliness
Stayed 9 nights in Jul 2024

4/10 Poor

Brian

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible experience. I spent almost $300 on this room. The toilet didn’t work, the phone didn’t work, there was blood on the drapes, no mesh behind the drapes to open but not see from outside, there were stains and stuff all over the carpet, as an extended stay, they should’ve had dishes and stuff and there was nothing in the cabinets. This building needs a serious makeover to qualify for any future expenses for me especially having paid $300 for a room that feels like I was at a cheap motel and should’ve paid 80.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ceci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our purposes.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ryne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly it was a beautiful place for a great price. We had a wonderful stay. We did notice however that some days the room smelled like smoke but other days it did not? The hotel may want to check their ventilation system and make sure also that no one is smoking in the courtyard that the rooms faced. It wasn't a lasting smell but we could tell someone must have been smoking near the room.
Stayed 4 nights in Jul 2024

4/10 Poor

Heather

Traveled with partner
Disliked: Staff & service, amenities
Upon arrival, there was a sign at the front desk, saying that the attendant would be back momentarily. We waited for close to 15 minutes for someone to come. There is a phone in the lobby too if no one was at the desk. We attempted calling three times… The first two times we were hung up on and the last time, we were told it would be awhile. I ended up calling again because after traveling, I had to use the restroom and there is no public restroom in the lobby of this establishment. She finally showed up and put us in a close room so that I could go to the bathroom. Shortly after, we left the room after leaving our things to go meet family. Later in the evening we returned, and there was only one pillow on the bed. We had to go to the front desk To ask for another because the phone in the hotel room did not work and you could not call. They ended up giving us one additional pillow as they said that was all that they had. Typically, hotels have at least four pillows on the bed. When we returned for the evening to shower and get ready for bed, there was only 1 washcloth & towel. Again, to the front desk for more. It was very disappointing that this room was only equipped for one person, if that and the reservation was for 2 adults. I would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for 1 or 2 days stay at emergency
We stayed here because we are having only option with small kitchen. For cleanliness I would rate zero as no one cares about daily cleaning plus you have to clean your room at your self and your trash you have to put in trash room. **Breakfast- you are going to get muffins and a breakfast bar or oats packet which they are putting in small chunks if that over you have to wait for staff to put it again. Rooms are comparatively small in size
Stayed 5 nights in Jul 2024

8/10 Good

Xiaoqi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel attendants were very friendly and the room was clean. Great location, walking distance to Polaris shopping mall/complex and Target. The only issue was that the bathtub had very slow water drain when we took shower. But since we only stayed for a night, we were happy with our stay overall.
Stayed 1 night in Jul 2024

4/10 Poor

Royce

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had black mold in corners, and it is obvious that they painted over it before. Vinyl floor VERY uneven in the hallways, and is a tripping hazard. NO actual breakfest available in the lobby. Just some oatmeal, tea, and coffee packets. Room was spacious, but arranged poorly. AC unit would blow directly accross the foot of the bed. Humiditiy in the room was a comstant problem. I've stayed at other Extended Stay America locations for work and leisure, and did not have this experince. Almost dreaded coming back to the room from the convention center. One positive is that the staff seemed nice, but not the one manager I saw. They were actually pretty rude to the employee working the front desk.