Hyatt Regency Cleveland At The Arcade

4.0 star property
Eco-certified Cleveland hotel in Downtown Cleveland with a 24-hour fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Pet friendly

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Public Square
    ‪2 min walk‬
  • Cleveland Arcade
    ‪4 min walk‬
  • East 4th Street
    ‪4 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪5 min drive‬

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Room options

Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (VIP)

  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Arcade View)

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, View (Arcade View)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Cleveland

Located in Downtown Cleveland, Hyatt Regency Cleveland At The Arcade is a leisurely stroll from popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • JACK Cleveland Casino - 6 min walk
  • Huntington Convention Center of Cleveland - 10 min walk
  • Progressive Field - 11 min walk
  • Rock and Roll Hall of Fame - 15 min walk
  • Huntington Bank Field - 15 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Jake's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified Cleveland hotel in Downtown Cleveland with a 24-hour fitness center
Renovated in 2017, Hyatt Regency Cleveland At The Arcade offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 49 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
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Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Feb 12, 2025 start from $131.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Regency Cleveland At The Arcade?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Mortgage FieldHouse. You'll also find Progressive Field and Rock and Roll Hall of Fame less than a mile away.

Is there parking available at Hyatt Regency Cleveland At The Arcade?

Yes, valet parking is offered for USD 49 per night with in/out privileges.

Is there a spa available at Hyatt Regency Cleveland At The Arcade?

Spa services at the hotel include deep-tissue massages, facials, and mani/pedis.

Does Hyatt Regency Cleveland At The Arcade have a casino?

No, Hyatt Regency Cleveland At The Arcade doesn't have a casino.

Is there an indoor pool at Hyatt Regency Cleveland At The Arcade?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Regency Cleveland At The Arcade?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Hyatt Regency Cleveland At The Arcade?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Cleveland At The Arcade feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Cleveland At The Arcade serves a cooked-to-order breakfast for a surcharge each morning at 1890 Restaurant.

Does Hyatt Regency Cleveland At The Arcade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Cleveland At The Arcade for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Hyatt Regency Cleveland At The Arcade have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Regency Cleveland At The Arcade?

The closest major airport to Hyatt Regency Cleveland At The Arcade is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.3 mi away (16-minute drive).

Can I book a room with a balcony at Hyatt Regency Cleveland At The Arcade?

No, there aren't any guestrooms with balconies at Hyatt Regency Cleveland At The Arcade.

Does Hyatt Regency Cleveland At The Arcade host weddings?

There are wedding services available at Hyatt Regency Cleveland At The Arcade if that's in your vacation plans.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1005 reviews" "
Rating 8 - Good. 198 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Staff & service, property conditions & facilities
The hotel is beautiful! Beds comfy, bathroom clean, staff very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic. Neat looking place! Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Oct 2024

10/10 Excellent

Christie

Traveled with family
Liked: Amenities
This was our second time staying here. It was fabulous. Only wish they offered complimentary breakfast. Not too many breakfast choices in the area other than hotel restaurant. Need more options.
Stayed 2 nights in Oct 2024

10/10 Excellent

William, STRUTHERS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024

10/10 Excellent

William, STRUTHERS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Amenities
Absolutely stunning! Loved our stay!
Stayed 1 night in Jul 2024

2/10 Terrible

Carrie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Unclean. Understaffed. Granted we went during a WWE raw festival (couldn't be avoided) but still we could not recommend and would not go back
Stayed 2 nights in Aug 2024

10/10 Excellent

JoAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel is its employees, and this Hyatt has such personable and competent employees. Letitia at the front desk was very helpful. Enjoyed talking with the bar staff and restaurant staff. We had a very enjoyable stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Donyo

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Oct 2024

6/10 Okay

Hilda

Disliked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely gem in an old City.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historical site, rich history very unique. Staff shared unique history of building
Stayed 1 night in Sep 2024

8/10 Good

Benson

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building
Excellent all around. Great location, friendly staff,and valet service made for hassle free coming and going.
Stayed 2 nights in Oct 2024

8/10 Good

Tiffany

Business traveler, Traveled with family
Hotel room smelled a bit musky. A wedding/event happening did not end at 10:00p as promised. Lasted until10:30p and disturbed sleep/rest.
Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Disliked: Staff & service
The open area was beautiful. The bar and restaurants were nice and accommodate the music at night was very loud. Yes to my hallways were very loud. The toilet in our room was plugged up. I left my earrings on the nightstand next to the bed room 345. I'm hoping someone in housekeeping town then return them in and you will get in touch with me. Thank you, Kim Methena. Stay ,Oct.5-6
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Damika

Traveled with partner
It was a great experience
Stayed 1 night in Sep 2024

6/10 Okay

Alan

There were problems// leaking pipe in bathroom, room not cleaned one day, etc
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis, Parma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024