Hyatt Regency Cleveland At The Arcade in Cleveland

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Eco-certified Cleveland hotel in Downtown Cleveland with a 24-hour fitness center

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, pillowtop beds, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa

Housekeeping

Bar

Room service

Pet friendly

Explore the area

420 Superior Ave E, Cleveland, OH, 44114

Public Square
2 min walk
Cleveland Arcade
4 min walk
East 4th Street
4 min walk
Cleveland, OH (BKL-Burke Lakefront)
5 min drive

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Room options

Room, 2 Double Beds

452 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible (Shower)

398 sq ft
Sleeps 3
1 King Bed

Room, 2 Double Beds, City View

452 sq ft
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, City View

452 sq ft
City view
Sleeps 3
1 King Bed

Suite (VIP)

1098 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, View (Arcade View)

602 sq ft
Sleeps 3
1 King Bed

Suite, 2 Double Beds

603 sq ft
Sleeps 4
2 Double Beds

Suite, 1 King Bed

603 sq ft
Sleeps 3
1 King Bed

Room, 2 Double Beds, View (Arcade View)

450 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed

452 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

398 sq ft
Sleeps 4
1 King Bed

Similar properties

Pool

Hot Tub

Breakfast included

Pet friendly

per night

$141 total

includes taxes & fees

Jan 5 - Jan 6

About the neighborhood

Cleveland

Located in Downtown Cleveland, Hyatt Regency Cleveland At The Arcade is a leisurely stroll from popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

JACK Cleveland Casino - 6 min walk
Huntington Convention Center of Cleveland - 10 min walk
Progressive Field - 11 min walk
Rock and Roll Hall of Fame - 15 min walk
Huntington Bank Field - 15 min walk

Getting around

Tower City-Public Square Station - 9 min walk
Cleveland Station - 16 min walk
Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

‪The Arcade - ‬3 min walk
‪Jake's - ‬4 min walk
‪Chipotle Mexican Grill - ‬3 min walk
‪House of Blues Cleveland - ‬4 min walk
‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified Cleveland hotel in Downtown Cleveland with a 24-hour fitness center

Renovated in 2017, Hyatt Regency Cleveland At The Arcade offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 49 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

1890 Lounge
1890 Restaurant

Things to do

24-hour gym

Family friendly

Free crib
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business center
9 meeting rooms
Computer station

Spa

Deep-tissue massages
Facials
Manicures/pedicures
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Handrails in stairways
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
9 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 1890
Designated smoking areas (fines apply)
Fireplace in lobby

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch LCD TV with premium cable channels
iPod dock
Pay movies

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 200 per stay)
Dogs only
1 total (50 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 3 kids 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
Valet parking fee: USD 49 per night (in/out privileges)
Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are exempt from fees
A late check-out fee will be charged
Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt

Cleveland Hyatt

Cleveland Hyatt Arcade

Hyatt Cleveland Arcade

Hyatt Regency Arcade

Hyatt Regency Arcade Hotel

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Hyatt Regency Cleveland

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Regency Arcade

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Hyatt Regency Cleveland At The Arcade Ohio

Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Cleveland

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Hyatt Regency Cleveland At The Arcade Cleveland

Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Jan 21, 2025 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Regency Cleveland At The Arcade?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Mortgage FieldHouse. You'll also find Progressive Field and Rock and Roll Hall of Fame less than a mile away.

Is parking available on site at Hyatt Regency Cleveland At The Arcade?

Yes, valet parking is offered for USD 49 per night with in/out privileges.

Is there a spa available at Hyatt Regency Cleveland At The Arcade?

Spa services at the hotel include deep-tissue massages, mani/pedis, and facials.

Does Hyatt Regency Cleveland At The Arcade have a casino?

No, Hyatt Regency Cleveland At The Arcade doesn't have a casino.

Is there an indoor pool at Hyatt Regency Cleveland At The Arcade?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Regency Cleveland At The Arcade?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Hyatt Regency Cleveland At The Arcade?

No, this hotel doesn't have a spa tub.

Does Hyatt Regency Cleveland At The Arcade feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Cleveland At The Arcade serves a cooked-to-order breakfast for a surcharge each morning at 1890 Restaurant.

Does Hyatt Regency Cleveland At The Arcade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Cleveland At The Arcade for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Hyatt Regency Cleveland At The Arcade have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Regency Cleveland At The Arcade?

The closest major airport to Hyatt Regency Cleveland At The Arcade is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.3 mi away (16-minute drive).

Are there rooms with balconies that I can book at Hyatt Regency Cleveland At The Arcade?

No, at Hyatt Regency Cleveland At The Arcade, there aren't any guestrooms that list a balcony.

Does Hyatt Regency Cleveland At The Arcade host weddings?

There are wedding services available at Hyatt Regency Cleveland At The Arcade if that's in your vacation plans.

Hyatt Regency Cleveland At The Arcade Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Kim

Dec 6, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Traveled with partner

Nov 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very historic. Neat looking place! Will definitely stay again.

Stayed 1 night in Nov 2024

6/10 Okay

Kim

Oct 5, 2024

Disliked: Staff & service

The open area was beautiful. The bar and restaurants were nice and accommodate the music at night was very loud. Yes to my hallways were very loud. The toilet in our room was plugged up. I left my earrings on the nightstand next to the bed room 345. I'm hoping someone in housekeeping town then return them in and you will get in touch with me. Thank you, Kim Methena. Stay ,Oct.5-6

Stayed 1 night in Oct 2024

10/10 Excellent

Damika

Traveled with partner

Oct 4, 2024

It was a great experience

Stayed 1 night in Sep 2024

10/10 Excellent

George

Sep 23, 2024

Liked: Cleanliness, property conditions & facilities

Staff was very helpful if you walk in the front of the building, you would think you’re staying in a bad location but when you walk out the back door, they’re all kinds of places to eat and have adult beverages

Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan, San Diego

Traveled with partner

Sep 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, wonderful hotel.

Stayed 4 nights in Sep 2024

6/10 Okay

jennifer

Sep 23, 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

carol

Sep 23, 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Sep 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Jeffrey, Toledo

Sep 17, 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Traveled with family

Sep 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend this hotel

Beautiful property and excellent location

Stayed 3 nights in Sep 2024

6/10 Okay

Timothy

Sep 16, 2024

Liked: Cleanliness, room comfort

Not the Best Stay...But not the Worst!

The hotel is rather outdated. The flooring in the room was uneven as I walked on it. It was clean though and staff were friendly.

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner

Sep 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel and rooms! Great staff awesome location!

Stayed 1 night in Sep 2024

10/10 Excellent

GLEN

Traveled with partner, Traveled with family

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great place

Stayed 2 nights in Sep 2024

8/10 Good

robert

Traveled with group, Traveled with family

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the unfortunate coincidence of staying during a wedding reception. While the music ended at 11 the noise continued for a while. We had flights to catch early sunday and could not get to sleep. This should have been mentioned while booking not when we checked in. Minor point. The lounge and restaurant were excelient although more staffing in the restaurant would have helped.

Stayed 3 nights in Sep 2024

10/10 Excellent

Kathleen

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walkable to the concert venue and R&R Hall of Fame. Also great variety of restaurants and bars within walking distance. We appreciated the safety measures used for keying in and out of the hotel. The staff, everyone we came into contact with, were very friendly and helpful.

Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Traveled with family

Sep 15, 2024

Liked: Cleanliness, staff & service, room comfort

The carpet was dirty, the couch had stains on it.

Stayed 1 night in Sep 2024

6/10 Okay

Karen

Traveled with group

Sep 15, 2024

Liked: Cleanliness

Disliked: Amenities

Your staff was friendly and helpful. Proximity to parking and to a variety of restaurants was great. Room for improvement: There are two entrances and we entered from Euclid; finding the lobby was confusing because of a sign over the elevator. It felt anything but welcoming, and juggling clothes on hangers as well as luggage and bags, we had to walk quite a distance to find the check-in desk at the far end. “Carts” to load our luggage on would have been helpful both going to our room and when leaving our room, taking our things to the elevator, and then to the lobby to check out. I suggest welcome signs at both entrances with directions for the lobby, dining areas, resources available, etc - whatever would give me reasons to rate you as superior instead of average. We had no idea where to find what or even what there was until we went searching. There was no literature regarding what was offered. The bathroom wasn’t vented and that was unpleasant. We were tired after getting lost coming back from the concert. I went to get ice but ice machines weren’t an option on the 9th floor. I returned to our room, called the main desk, and was told there were ice machines on both ends of the 8th floor. There was an ice machine on only one end of the 8th floor, but there was a sign on it that it wasn’t working. We walked down to the 7th floor and found one. It wasn’t just inconvenient. I asked my friend to go with me because it didn’t feel safe roaming around trying to find ice.

Stayed 1 night in Sep 2024