The Willows Hotel in Chicago | Best Rates & Deals on Orbitz

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Hotel with a 24-hour front desk, near Lake Michigan

VIP Access

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Where to?

Dates

February 2025

March 2025

Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Air conditioning
Free WiFi

Explore the area

555 W Surf St, Chicago, IL, 60657

Vic Theatre
‪15 min walk‬
Lincoln Park Zoo
‪2 min drive‬
DePaul University-Lincoln Park
‪3 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪37 min drive‬

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Room options

Deluxe Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Similar properties

Pet friendly
Free WiFi
Air conditioning
Parking available

per night

$112 total

includes taxes & fees

Mar 9 - Mar 10

About the neighborhood

Chicago

Located in Lakeview within a short walk of Lake Michigan, The Willows Hotel is within a mile (2 km) of other popular sights such as Wrigley Field. Each of the 55 rooms at this 3-star hotel includes a refrigerator, a minibar, and a flat-screen TV.

What's nearby

Lincoln Park Zoo - 2 min drive
Wrigley Field - 3 min drive
DePaul University-Lincoln Park - 3 min drive
Michigan Avenue - 4 min drive
Navy Pier - 7 min drive

Getting around

Chicago Clybourn Station - 4 min drive
Diversy Station - 11 min walk
Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
‪Chipotle Mexican Grill - ‬3 min walk
‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Lake Michigan

Guests of The Willows Hotel enjoy free WiFi in public areas, coffee in a common area, and a fireplace in the lobby. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. This boutique hotel also has a vending machine.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free local calls are also available. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 25 per day)

Food and drink

Coffee and tea in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (on request)

Accessibility

Elevator

1 building
4 floors
Built in 1906
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 25 per day (300 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a first aid kit

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Willows

Willows Chicago

Willows Hotel

Willows Hotel Chicago

The Willows Hotel Hotel

The Willows Hotel Chicago

The Willows Hotel Hotel Chicago

Frequently asked questions

Is free cancellation available at The Willows Hotel?

The Willows Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Willows Hotel?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on Feb 24, 2025 start from $76.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Willows Hotel?

This hotel is situated in Lakeview within a 10-minute walk of Lincoln Park and Briar Street Theatre. You'll also find Lake Michigan and Wrigley Field within a short drive.

Is there parking available at The Willows Hotel?

No, there isn't parking at this hotel.

Does The Willows Hotel feature a casino?

No, The Willows Hotel doesn't have a casino.

Is there an indoor pool at The Willows Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Willows Hotel?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and bathrobes.

Does The Willows Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Willows Hotel have a restaurant with a breakfast menu?

The Willows Hotel offers breakfast for a surcharge though there is no restaurant.

Does The Willows Hotel allow pets to stay for free?

No, pets aren't allowed at The Willows Hotel.

Does The Willows Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Willows Hotel?

The closest major airport to The Willows Hotel is Chicago Midway Airport (MDW), which is 16.5 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.4 mi away (37-minute drive).

Are there rooms with balconies that I can book at The Willows Hotel?

No, there aren't any guestrooms with balconies at The Willows Hotel.

The Willows Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

stan

Jan 26, 2025

Stayed 1 night in Jan 2025

8/10 Good

Benjamin

Nov 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Nov 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Cathal

Nov 19, 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Erin, Louisville

Nov 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place, with super friendly staff, would definitely go back!!!

Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Traveled with partner

Nov 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient and economical

Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Nov 16, 2024

Liked: Cleanliness, staff & service

Very basic, very tiny, very dark, albeit clean, room. Lobby is cool, room not so much.

Stayed 3 nights in Nov 2024

8/10 Good

Brenn

Nov 14, 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very old school but clean and nice!

Stayed 2 nights in Oct 2024

8/10 Good

FILIPE

Nov 7, 2024

Liked: Staff & service, room comfort

Greeted by an evening male receptionist with a very curious, disdainful manner, which set things off poorly. The lobby is charming and well decorated, conforming to era. Excellent coffee available in the morning. Hotel location is good, 10min walk to CTA trains (clean and orderly), and many restaurants and shops around. Of special note is the very helpful and pleasant day receptionist lady, made all the difference to our stay.

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Nov 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

adannaya, Columbus

Traveled with family

Oct 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

i liked that it was walkable to the concert venue I was in Chicago for.

Stayed 1 night in Oct 2024

10/10 Excellent

Orasio

Oct 29, 2024

Stayed 1 night in Oct 2024

8/10 Good

Pamela

Traveled with family

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quaint, excellent service, clean, good location for me. Lack of amenities and parking challenging/expensive.

Stayed 1 night in Oct 2024

8/10 Good

Caitlin

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel! It's old-world style is quirky and charming. I love the architectural details and the neighborhood feel.

Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveler

Oct 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Oct 27, 2024

Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Traveled with family

Oct 26, 2024

Liked: Staff & service

Disliked: Amenities

Average with few amenities for the price. Biggest complaint was lack of parking. Would not stay there again.

Stayed 1 night in Oct 2024

8/10 Good

John, Bakersfield

Oct 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gave spooky Shinning Vibes! Loved it during October!

Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Oct 24, 2024

Liked: Cleanliness, staff & service, amenities

The hotel was aesthetically pleasing from the exterior to the common areas. The rooms were a bit dated but clean and well stocked. The staff were extremely friendly and helpful. I had a decent cup of coffee (available 24 hours) before I left at 5am.

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Oct 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious room and very helpful stuff in an area with plenty to do.

Stayed 11 nights in Oct 2024

8/10 Good

JENNIFER S.

Oct 20, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Location is great and that was my priority. But if you are accustomed to amenities, etc you may be disappointed. For example, some basic items that need some attention: - in shower never gets really warm and the pressure very weak. - My room window looked onto a brick wall about 4 feet away —- for the price I was a bit shocked that I wasn’t at least warned. - And there wasn’t even a complimentary water upon checkin. - there was one particular front desk employee that had a huge RBF. The others were excellent and made you feel welcomed but the one with the RBF brought the energy down.

Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Oct 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Gordon

Oct 19, 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Oct 2024

10/10 Excellent

Shana

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was in town for the night from Detroit for a concert, And this place was so adorable and in the most beautiful neighborhood! The bed was super comfortable. Check-in was a breeze and It is so close to so many things! I would definitely stay here again! Who is this?

Stayed 1 night in Oct 2024