The Willows Hotel in Chicago | Best Rates & Deals on Orbitz

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Hotel with a 24-hour front desk, near Lake Michigan

VIP Access

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Where to?

Dates

April 2025

May 2025

Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Air conditioning
Free WiFi

Explore the area

555 W Surf St, Chicago, IL, 60657

Lincoln Park Zoo
‪2 min drive‬
Wrigley Field
‪3 min drive‬
Michigan Avenue
‪4 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪37 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

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Room options

Room, 1 Queen Bed (Small)

Sleeps 2
1 Queen Bed

Deluxe Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

Sleeps 2
1 King Bed

About the neighborhood

Chicago

Located in Lakeview within a short walk of Lake Michigan, The Willows Hotel is within a mile (2 km) of other popular sights such as Wrigley Field. Each of the 55 rooms at this 3-star hotel includes a refrigerator, a minibar, and a flat-screen TV.

What's nearby

Lincoln Park Zoo - 2 min drive - 1.2 miles
Wrigley Field - 3 min drive - 1.4 miles
DePaul University-Lincoln Park - 3 min drive - 1.2 miles
Michigan Avenue - 4 min drive - 2.9 miles
Chicago Riverwalk - 6 min drive - 3.9 miles

Getting around

Chicago Clybourn Station - 4 min drive
Diversy Station - 11 min walk
Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
‪Chipotle Mexican Grill - ‬3 min walk
‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Lake Michigan

Guests of The Willows Hotel enjoy free WiFi in public areas, coffee in a common area, and a fireplace in the lobby. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. This boutique hotel also has a vending machine.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free local calls are also available. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Romanian, Spanish

Similar properties

Pet friendly
Free WiFi
Air conditioning
Parking available

includes taxes & fees

$87 per night

Apr 14 - Apr 15

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 25 per day)

Food and drink

Coffee and tea in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (on request)

Accessibility

Elevator

1 building
4 floors
Built in 1906
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 25 per day (300 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a first aid kit

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Willows

Willows Chicago

Willows Hotel

Willows Hotel Chicago

The Willows Hotel Hotel

The Willows Hotel Chicago

The Willows Hotel Hotel Chicago

Frequently asked questions

Is free cancellation available at The Willows Hotel?

The Willows Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Willows Hotel?

As of Apr 2, 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on Apr 9, 2025 start from $119.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Willows Hotel?

This hotel is situated in Lakeview within a 10-minute walk of Lincoln Park and Briar Street Theatre. You'll also find Lake Michigan and Wrigley Field within a short drive.

Is there parking available at The Willows Hotel?

No, this hotel doesn't offer parking.

Does The Willows Hotel feature a casino?

No, The Willows Hotel doesn't have a casino.

Is there an indoor pool at The Willows Hotel?

No, there is no indoor pool at this hotel.

Is The Willows Hotel good for couples?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and bathrobes.

Does The Willows Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Willows Hotel have a restaurant with a breakfast menu?

The Willows Hotel offers breakfast for a surcharge though there is no restaurant.

Does The Willows Hotel allow pets to stay for free?

No, pets aren't allowed at The Willows Hotel.

Does The Willows Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Willows Hotel?

The closest major airport to The Willows Hotel is Chicago Midway Airport (MDW), which is 16.5 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.4 mi away (37-minute drive).

Are there rooms with balconies at The Willows Hotel?

No, there aren't any guestrooms with balconies at The Willows Hotel.

The Willows Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Ashley

Mar 27, 2025

Great room, unhelpful staff

Stayed 2 nights in Feb 2025

10/10 Excellent

Stacy, Oak Park

Feb 24, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

stan

Jan 26, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Jacob A., Niles

Dec 31, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Sain

Dec 28, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

jill

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Dec 25, 2024

Liked: Staff & service

The place is located conveniently but is dated. The rooms especially small, the price not so much.

8/10 Good

Gracie

Traveled with partner

Dec 23, 2024

Liked: Cleanliness, staff & service

Decent property, it’s an older building so some things could be improved. My room had a big spider web in one of the ceiling corners. Neighborhood is nice, walkable restaurants and stores. Would possibly stay again for a night depending the circumstances

Stayed 1 night in Dec 2024

6/10 Okay

WILLIAM, Crown Point

Dec 22, 2024

Stayed 1 night in Dec 2024

6/10 Okay

WILLIAM, Crown Point

Traveled with partner

Dec 22, 2024

Liked: Cleanliness

Old hotel in pretty good condition, but the radiator/ heating system was really noisy (woke us up all night long).

4/10 Poor

Jordan

Dec 21, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Gayle

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Traveled with group, Traveled with family

Dec 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've stayed here twice and both times were great. The location is convenient to Wrigleyville, which is where we spent a lot of time. Staff were friendly and helpful. Parking was in the garage close by. Lots of shops and restaurants close by. We would definitely stay here again.

Stayed 1 night in Dec 2024

10/10 Excellent

Vonda, Apollo Beach

Dec 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love the hotel

Stayed 2 nights in Dec 2024

10/10 Excellent

Eli

Dec 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Ty

Dec 8, 2024

Stayed 4 nights in Nov 2024

8/10 Good

Ken

Traveled with partner

Dec 8, 2024

Liked: Cleanliness, staff & service

Good value, cool area, parking garage nearby. This was a pretty good find!

10/10 Excellent

Patrick C

Dec 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are terrific and the comfort, cost ratio is terrific. Efficient property that is old but well kept up .

Stayed 1 night in Dec 2024

10/10 Excellent

Reymundo

Traveled with partner

Dec 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Cute little hotel on a quiet side street in Lakeview. Room was not overly large but great for a 2 night stay. So many shops, grocery, great restaurants and pubs nearby. Loved this hotel. Will definitely stay again

Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick C

Business traveler

Dec 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff, service and property are all excellent!!!

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Dec 3, 2024

Liked: Staff & service

the room was not great.....no closet, no desk, it was loud and the heater was super loud and musty. The hotel is cute from the outside and the lobby and staff were nice, but this room should not be a room.

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Dec 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

6/10 Okay

Christina, Indianapolis

Traveled with group, Traveled with partner

Dec 2, 2024

Cute small older hotel. Decent location with plenty of places around and parking garage catty-corner from hotel (separate from hotel so you have to pay for parking). Stayed in room 109. It sounded like someone was hitting the radiator all night. Temperature control for the room didn't work.I did not get much sleep.

Stayed 1 night in Nov 2024

4/10 Poor

peter

Nov 30, 2024

Disliked: Cleanliness, property conditions & facilities

Worn out

Mold on the walls in bathroom. Plug sockets on lamp are worn out. No exhaust fan in bathroom. Lamp shade was ripped. Just sort funny how the crown molding just stops short of the adjoining wall. Overall the room and building are worn out