The Willows Hotel in Chicago | Best Rates & Deals on Orbitz

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Hotel with a 24-hour front desk, near Lake Michigan

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Air conditioning

Free WiFi

Explore the area

555 W Surf St, Chicago, IL, 60657

Briar Street Theatre
10 min walk
Advocate Illinois Masonic Medical Center
10 min walk
Vic Theatre
15 min walk
Chicago, IL (ORD-O'Hare Intl.)
37 min drive

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Room options

Petite Queen Room

1194 sq ft
Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Deluxe Double Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Free WiFi

Air conditioning

Gym

Parking available

per night

$499 total

includes taxes & fees

Dec 7 - Dec 8

About the neighborhood

Chicago

Located in Lakeview within a short walk of Lake Michigan, The Willows Hotel is within a mile (2 km) of other popular sights such as Wrigley Field. Each of the 55 rooms at this 3-star hotel includes a refrigerator, a minibar, and a flat-screen TV.

What's nearby

Lincoln Park Zoo - 2 min drive - 1.2 miles
Wrigley Field - 3 min drive - 1.4 miles
DePaul University-Lincoln Park - 3 min drive - 1.2 miles
Michigan Avenue - 4 min drive - 2.9 miles
Chicago Riverwalk - 6 min drive - 3.9 miles

Getting around

Chicago Clybourn Station - 4 min drive
Diversy Station - 11 min walk
Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
‪Chipotle Mexican Grill - ‬3 min walk
‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Lake Michigan

Guests of The Willows Hotel enjoy free WiFi in public areas, coffee in a common area, and a fireplace in the lobby. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. This boutique hotel also has a vending machine.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free local calls are also available. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 25 per day)

Food and drink

Coffee and tea in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (on request)

Accessibility

Elevator

1 building
4 floors
Built in 1906
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 25 per day (300 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a first aid kit

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Willows

Willows Chicago

Willows Hotel

Willows Hotel Chicago

The Willows Hotel Hotel

The Willows Hotel Chicago

The Willows Hotel Hotel Chicago

Frequently asked questions

Is free cancellation available at The Willows Hotel?

The Willows Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Willows Hotel?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on Nov 24, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Willows Hotel?

This hotel is situated in Lakeview within a 10-minute walk of Lincoln Park and Briar Street Theatre. You'll also find Lake Michigan and Wrigley Field within a short drive.

Is parking available on site at The Willows Hotel?

No, there isn't parking at this hotel.

Does The Willows Hotel feature a casino?

No, The Willows Hotel doesn't have a casino.

Is there an indoor pool at The Willows Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Willows Hotel?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at The Willows Hotel?

No, this hotel doesn't have a spa tub.

Does The Willows Hotel have a restaurant with a breakfast menu?

The Willows Hotel offers breakfast for a surcharge though there is no restaurant.

Does The Willows Hotel allow pets to stay for free?

No, pets aren't allowed at The Willows Hotel.

Are there connecting rooms at The Willows Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Willows Hotel?

The closest major airport to The Willows Hotel is Chicago Midway Airport (MDW), which is 16.5 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.4 mi away (37-minute drive).

Can I book a room with a balcony at The Willows Hotel?

No, at The Willows Hotel, there aren't any guestrooms that list a balcony.

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

jennifer

Traveled with family

Aug 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Nice neighborhood!

Stayed 3 nights in Aug 2024

8/10 Good

margaret

Aug 24, 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Aug 24, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Great location. Staff was friendly. Hotel is old and you can hear your neighbors very easily. A pretty basic hotel in a very good location.

Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Richfield

Traveled with family

Aug 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was close to everything

Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Traveled with partner

Aug 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, spacious rooms

Stayed 1 night in Aug 2024

6/10 Okay

Maureen, Kingston

Traveled with partner

Aug 20, 2024

Liked: Amenities

Quaint hotel. Area quiet. Close to shopping and dinning. Hotel is in need of an update. Very old. and tired looking. Most of the staff friendly . One staff member on Sunday was not very friendly. Lacks a business centre to use.

Stayed 4 nights in Aug 2024

10/10 Excellent

Megan

Traveled with group, Traveled with family

Aug 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unique style. Great place to stay! Great location

Stayed 3 nights in Aug 2024

2/10 Terrible

Anna

Aug 19, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Gross

Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Traveled with partner

Aug 19, 2024

The location is great, and the area is safe and quiet. The room was very large. The bathroom was very clean. However, there was a huge clump of cobwebs in the corner of the bedroom. The pillows were terribly lumpy and uncomfortable. And it was very humid in the room, which caused a slightly musty odor.

Stayed 1 night in Aug 2024

8/10 Good

Bonnie

Aug 18, 2024

Liked: Staff & service

Stayed 3 nights in Aug 2024

4/10 Poor

Sean

Aug 18, 2024

Liked: Staff & service

Disliked: Cleanliness

My room had a horrible smell. We had to change properties

Stayed 4 nights in Aug 2024

6/10 Okay

Caroline

Traveled with family

Aug 15, 2024

Disliked: Amenities

Photos are misleading. Old hotel in a great location.

Stayed 8 nights in Jul 2024

6/10 Okay

Chay

Business traveler

Aug 15, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Brady

Aug 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I loved staying at the Willows, great location and welcoming staff. I highly recommend this hotel

Stayed 2 nights in Aug 2024

10/10 Excellent

Luke

Aug 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was very nice

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Aug 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Traveled with partner

Aug 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an historic style hotel so wall (not window) AC that was startling cold, one elevator, and tall windows in our queen room. If expecting, Hilton or Marriott uniform rooms and modern flooring, bathrooms and finishes this place is not it. But quiet, walkable neighborhood Trader Joe, Starbucks and Target a few minutes walk but also cool coffee places, restaurants and Stan’s Doughnuts also nearby. Would recommend

Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with group

Aug 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie, Cannelton

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet & easy to walk

Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with group

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great check in process. Room was clean but shows its age. In walking distance to Wrigley Field. My 2nd stay this summer.

Stayed 1 night in Aug 2024

8/10 Good

Cory

Traveled with family

Aug 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All about location.

Good stay. Close to Wrigley field which is what brought me to town. A little pricey for minimal amenities. This is all about location at 1.2 miles from the field

Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Traveled with family

Aug 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at The Willows

We stayed at the Willows on our trip to move our younger son to Chicago. The hotel was very close to his new house. Parking in the garage across the street is very easy and convenient. The hotel is older, but our room was large and clean.

Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie

Traveled with family

Aug 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Perfect walking distance to and from Wrigley Field

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with group

Aug 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The young man that checked us in on Thursday August 1 went out of his way to advise me on getting parking for a very large passenger van we were set to leave in after our two days in Chicago. Nobody seems to do that anymore and it was very much appreciated. Super location. easy to Wrigley.

Stayed 2 nights in Aug 2024