The Willows Hotel in Chicago | Best Rates & Deals on Orbitz

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Hotel with a 24-hour front desk, near Lake Michigan

VIP Access

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Where to?

Dates

April 2025

May 2025

Premium bedding, minibar, desk, blackout drapes

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Air conditioning
Free WiFi

Explore the area

555 W Surf St, Chicago, IL, 60657

Lincoln Park Zoo
‪2 min drive‬
Wrigley Field
‪3 min drive‬
Michigan Avenue
‪4 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪37 min drive‬

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Room options

Room, 1 Queen Bed (Small)

Sleeps 2
1 Queen Bed

Deluxe Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

Sleeps 2
1 King Bed

About the neighborhood

Chicago

Located in Lakeview within a short walk of Lake Michigan, The Willows Hotel is within a mile (2 km) of other popular sights such as Wrigley Field. Each of the 55 rooms at this 3-star hotel includes a refrigerator, a minibar, and a flat-screen TV.

What's nearby

Lincoln Park Zoo - 2 min drive - 1.2 miles
Wrigley Field - 3 min drive - 1.4 miles
DePaul University-Lincoln Park - 3 min drive - 1.2 miles
Michigan Avenue - 4 min drive - 2.9 miles
Navy Pier - 7 min drive - 4.4 miles

Getting around

Chicago Clybourn Station - 4 min drive
Diversy Station - 11 min walk
Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
‪Chipotle Mexican Grill - ‬3 min walk
‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Lake Michigan

Guests of The Willows Hotel enjoy free WiFi in public areas, coffee in a common area, and a fireplace in the lobby. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. This boutique hotel also has a vending machine.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free local calls are also available. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Romanian, Spanish

Similar properties

Pet friendly
Free WiFi
Air conditioning
Parking available

includes taxes & fees

$121 per night

Apr 28 - Apr 29

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 25 per day)

Food and drink

Coffee and tea in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (on request)

Accessibility

Elevator

1 building
4 floors
Built in 1906
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 25 per day (300 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a first aid kit

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Willows

Willows Chicago

Willows Hotel

Willows Hotel Chicago

The Willows Hotel Hotel

The Willows Hotel Chicago

The Willows Hotel Hotel Chicago

Frequently asked questions

Is free cancellation available at The Willows Hotel?

The Willows Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Willows Hotel?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on Apr 28, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Willows Hotel?

This hotel is situated in Lakeview within a 10-minute walk of Lincoln Park and Briar Street Theatre. You'll also find Lake Michigan and Wrigley Field within a short drive.

Is there parking available at The Willows Hotel?

No, there isn't parking at this hotel.

Does The Willows Hotel feature a casino?

No, The Willows Hotel doesn't have a casino.

Is there an indoor pool at The Willows Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Willows Hotel?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at The Willows Hotel?

No, this hotel doesn't have a spa tub.

Does The Willows Hotel have a restaurant with a breakfast menu?

The Willows Hotel offers breakfast for a surcharge though there is no restaurant.

Does The Willows Hotel allow pets to stay for free?

No, pets aren't allowed at The Willows Hotel.

Are there connecting rooms at The Willows Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Willows Hotel?

The closest major airport to The Willows Hotel is Chicago Midway Airport (MDW), which is 16.5 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.4 mi away (37-minute drive).

Are there rooms with balconies at The Willows Hotel?

No, you won't find guestrooms with balconies at The Willows Hotel.

The Willows Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Ashley

Mar 27, 2025

Great room, unhelpful staff

Stayed 2 nights in Feb 2025

10/10 Excellent

Stacy, Oak Park

Feb 24, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

stan

Jan 26, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

SAUL

Traveled with partner

Jan 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

Gregory

Jan 22, 2025

Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey, Grand Rapids

Traveled with group

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I liked the area and there was plenty of food choices. The people working the front desk were all amazing.

Stayed 3 nights in Jan 2025

10/10 Excellent

Katonia

Jan 19, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Trina

Traveled with family

Jan 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Micah

Jan 10, 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Spencer

Jan 7, 2025

Stayed 2 nights in Dec 2024

8/10 Good

David, Dallas

Jan 7, 2025

Liked: Cleanliness

Very good location for my stay. The property is somewhat dated, looking the same as when I last stayed here 10 years ago. Refrigerator in room is most appreciated. Close to bus lines 36, 22, and 151. Have lunch at "The Bagel" a few blocks north for a wonderful Jewish Deli experience.

Stayed 5 nights in Dec 2024

10/10 Excellent

Buuzand

Traveled with group

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet

Stayed 2 nights in Dec 2024

6/10 Okay

Amy, Long Beach

Traveled with family

Jan 5, 2025

Liked: Cleanliness

Disliked: Amenities

Major side of hotel was right next to alley way that was very noisy. There was people arguing and being loud well past 3 am. Our hotel windows looked right into the apartment across the way. Parking was at two public parking lots that were a few hundred yards away, and incredibly limited. We ended up having to use a public parking garage that was almost 1/2 a mile away. Staff was not knowledgeable about the area, we asked for recommendations and they acted as though they didn’t know the area. For the price, wished would have stayed at a motel 6, least we would have had coffee. No coffee was available in the lobby which often had people in it talking loudly on their phones. Over all not a place we want to stay again. Save your money, find somewhere else.

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Willows for a hockey game at Wrigley Field. It was walkable, 1.2 miles. We did Uber back. Comfortable for a family of 4.

Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Jan 3, 2025

Stayed 1 night in Dec 2024

6/10 Okay

Frank

Traveled with family

Jan 3, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Overall good stay - biggest negatives being the musty / mold smell in the room and the loud neighbors

Stayed 3 nights in Dec 2024

10/10 Excellent

Jacob A., Niles

Dec 31, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Sain

Dec 28, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

jill

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Dec 25, 2024

Liked: Staff & service

The place is located conveniently but is dated. The rooms especially small, the price not so much.

8/10 Good

Gracie

Traveled with partner

Dec 23, 2024

Liked: Cleanliness, staff & service

Decent property, it’s an older building so some things could be improved. My room had a big spider web in one of the ceiling corners. Neighborhood is nice, walkable restaurants and stores. Would possibly stay again for a night depending the circumstances

Stayed 1 night in Dec 2024