The Willows Hotel in Chicago | Best Rates & Deals on Orbitz

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Hotel with a 24-hour front desk, near Wrigley Field

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Air conditioning

Free WiFi

Explore the area

555 W Surf St, Chicago, IL, 60657

Briar Street Theatre
10 min walk
Advocate Illinois Masonic Medical Center
10 min walk
Vic Theatre
15 min walk
Chicago, IL (ORD-O'Hare Intl.)
37 min drive

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Room options

Petite Queen Room

1194 sq ft
Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Deluxe Double Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Similar properties

Pet friendly

Free WiFi

Air conditioning

Parking available

per night

$84 total

includes taxes & fees

Jan 6 - Jan 7

About the neighborhood

Chicago

Located in Lakeview within a short walk of Lake Michigan, The Willows Hotel is within a mile (2 km) of other popular sights such as Wrigley Field. Each of the 55 rooms at this 3-star hotel includes a refrigerator, a minibar, and a flat-screen TV.

What's nearby

Lincoln Park Zoo - 2 min drive
Wrigley Field - 3 min drive
DePaul University-Lincoln Park - 3 min drive
Michigan Avenue - 4 min drive
Chicago Riverwalk - 6 min drive

Getting around

Chicago Clybourn Station - 4 min drive
Diversy Station - 11 min walk
Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
‪Chipotle Mexican Grill - ‬3 min walk
‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Wrigley Field

Guests of The Willows Hotel enjoy free WiFi in public areas, coffee in a common area, and a vending machine. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. This boutique hotel also has a fireplace in the lobby.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free local calls are also available. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 25 per day)

Food and drink

Coffee and tea in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (on request)

Accessibility

Elevator

1 building
4 floors
Built in 1906
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 25 per day (300 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a first aid kit

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Willows

Willows Chicago

Willows Hotel

Willows Hotel Chicago

The Willows Hotel Hotel

The Willows Hotel Chicago

The Willows Hotel Hotel Chicago

Frequently asked questions

Is free cancellation available at The Willows Hotel?

The Willows Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Willows Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on Jan 12, 2025 start from $78.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Willows Hotel?

This hotel is situated in Lakeview within a 10-minute walk of Lincoln Park and Briar Street Theatre. You'll also find Wrigley Field and Michigan Avenue within a short drive.

Is there parking available at The Willows Hotel?

No, this hotel doesn't offer parking.

Does The Willows Hotel feature a casino?

No, The Willows Hotel doesn't have a casino.

Is there an indoor pool at The Willows Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Willows Hotel?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at The Willows Hotel?

No, this hotel doesn't have a spa tub.

Does The Willows Hotel have a restaurant with a breakfast menu?

The Willows Hotel offers breakfast for a surcharge though there is no restaurant.

Does The Willows Hotel allow pets to stay for free?

No, pets aren't allowed at The Willows Hotel.

Does The Willows Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Willows Hotel?

The closest major airport to The Willows Hotel is Chicago Midway Airport (MDW), which is 16.5 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.4 mi away (37-minute drive).

Can I book a room with a balcony at The Willows Hotel?

No, at The Willows Hotel, there aren't any guestrooms that list a balcony.

The Willows Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

David, Lake Orion

Sep 24, 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Sep 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel with unique decor, a 1920’s vibe with vintage art and a lovely lobby.

Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Traveled with family

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Sep 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neighborhood location.

Great location and easy ($25/night) garage parking nearby. Comfortable bed, room and bathroom were nice and clean. Although room temp was comfortable, some difficulty sleeping as A/C unit was loud intermittently throughout the night.

Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Traveled with group, Traveled with partner

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is great. Only thing I would suggest is not saying parking is on the property. It’s at a public garage at the end of the street. Close but not the same.

Stayed 2 nights in Sep 2024

8/10 Good

Jovanni

Sep 20, 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Anastasia

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has a tremendous amount of old school charm. The lobby area is a wonderful space and the fresh baked cookies in the evening were on point. So many bar and restaurant options and easy to connect to mass transit.

Stayed 3 nights in Sep 2024

10/10 Excellent

Iris

Traveled with family

Sep 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice stay. Clean, comfortable beds and the staff was very nice and accommodating. I would stay there again.

Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family

Sep 17, 2024

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Traveled with family

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very charming hotel! Easy to walk to dining.

Stayed 1 night in Sep 2024

10/10 Excellent

John

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Charming hotel with plenty of walkable options. Close to Wrigley Field

Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with partner

Sep 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel in a great neighborhood.

Stayed 3 nights in Sep 2024

10/10 Excellent

David, Kokomo

Traveled with family and small children

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Within walking distance to Wrigley Field, and the $25 parking garage for the whole day is very reasonable for Chicago! Front counter attendant was very friendly. Will definitely stay here again.

Stayed 1 night in Sep 2024

8/10 Good

Margo

Sep 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Sep 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Business traveler

Sep 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Matthew, San Diego

Business traveler

Sep 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was a nice hotel, decent rate. I’m a broad guy so was a bit tight for me but may not be for all

Stayed 1 night in Sep 2024

4/10 Poor

Kristin

Sep 11, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I will start by saying I’m unfamiliar with Chicago and decided on this location because it was about equidistance between two places I visited during my stay. Keep this in mind as I’m only comparing this to other cities I’ve stayed in. The cost felt like robbery for a disappointing room and awful customer service. The room was frigid cold when I got in: I turned on the heat and my room smelt so bad (maybe urine?) that I just turned the unit off. Honestly: the room had an odor overall, like it was a stuffy room with drunk and sweaty guests staying there previous nights. The walls were so thin I could hear everything from both my nextdoor and upstairs neighbors, which was unpleasant since they woke me up at 5am. Customer service was poor. The gentleman who was working when I arrived was beyond rude, more like shockingly impolite to the point where it turned my mood sour. I honestly can’t recall a time I’ve ever had anyone be so blatantly rude in the hotel industry to me. Fortunately the woman who worked after him the same day was much nicer. I suspect the nice mid-day lady works in a toxic workplace. I am glad I only had to stay there one night. This hotel makes me question whether Chicago is worth visiting again. Even though I was a tourist new to Chicago, at the price I paid I would have expected a comfortable nights rest, welcoming customer service, and a cleaner room.

Stayed 1 night in Sep 2024