Palmer House a Hilton Hotel

4.0 star property
Historic Chicago hotel in Downtown Chicago with a full-service spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Point of interest
Indoor pool
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    ‪1 min walk‬
  • Millennium Park
    ‪3 min walk‬
  • Art Institute of Chicago
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

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Room options

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 247.6 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

  • 247.6 sq ft
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Chicago

Located in Downtown Chicago, Palmer House a Hilton Hotel is within a 5-minute walk of Millennium Park and within 15 minutes of other popular attractions like Art Institute of Chicago. This 1641-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an indoor pool.

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Grant Park - 14 min walk

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in Downtown Chicago with a full-service spa
Guests of Palmer House a Hilton Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 57 per night (USD 85 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and access to locker space. Other amenities at this spa hotel include a conference center, a business center, and express check-in.
37-inch TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, video-game consoles, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 45.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on Jan 24, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Palmer House a Hilton Hotel?

This hotel is situated in Downtown Chicago, just steps from Millennium Park and State Street, and within a short walk of Michigan Avenue. You'll also find Art Institute of Chicago and Chicago Theatre less than a mile away.

Will I be able to park at Palmer House a Hilton Hotel?

Yes, covered valet parking is offered for USD 85 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Palmer House a Hilton Hotel?

The Spa at PH is the hotel's spa and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Palmer House a Hilton Hotel include a casino on the premises?

No, Palmer House a Hilton Hotel doesn't have a casino.

Is there an indoor pool at Palmer House a Hilton Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 9:00 PM.

What amenities will couples enjoy at Palmer House a Hilton Hotel?

This historic hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Palmer House a Hilton Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palmer House a Hilton Hotel have a restaurant with a breakfast menu?

Yes, Palmer House a Hilton Hotel serves to-go breakfast for a surcharge on weekday mornings at Lockwood Lobby Bar.

Will Palmer House a Hilton Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palmer House a Hilton Hotel for a fee of USD 75 per accommodation, per stay.

Does Palmer House a Hilton Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Palmer House a Hilton Hotel?

The closest major airport to Palmer House a Hilton Hotel is Chicago Midway Airport (MDW), which is 12.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19 mi away (38-minute drive).

Are there rooms with balconies at Palmer House a Hilton Hotel?

No, at Palmer House a Hilton Hotel, there aren't any guestrooms that list a balcony.

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 860 out of 1594 reviews" "
Rating 8 - Good. 319 out of 1594 reviews" "
Rating 6 - Okay. 205 out of 1594 reviews" "
Rating 4 - Poor. 116 out of 1594 reviews" "
Rating 2 - Terrible. 94 out of 1594 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Christmas in the city stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, lovely and historic property.
Stayed 1 night in Dec 2024

4/10 Poor

Justin

Traveled with partner
Disliked: Cleanliness, staff & service
We got to the property early, around 2:15pm to check in to our suite. We were told, a few minutes and our room would be ready and gave our personal phone number. It was recommended to get a drink while we wait, and the service to get a drink was ridiculous, let alone pricey ($30 for a beer and cranberry vodka). We heard nothing from the front desk about our room before 3pm. When my husband went up to the counter to get the room keys, waited another 15mins in line until he was helped and was told the room was still unavailable then told to step aside for others to be helped. We did not get our room key until after 3:30pm. The text was received at 3:35pm saying the room was available. We found a used travel size bottle of soap in the shower, a stain on a bathroom floor mat, the water temp took several minutes to get to warm, the tile floor grout was disgusting, no bottle openers at the room bar, etc. Forcing people to pay for a resort fee of $25 is also unacceptable, regardless if there are "perks" (at the time, this was not known or offered while we waited for the room to be ready. Next morning, the restaurant said there was a 45min wait for breakfast and there were several empty tables. The hotel standards received were poor. Recommendations to staying here is not happening. We would like to share pjctures as well!
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My experience is what I would expect from the Palmer House.
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas decorations were beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Aug 2024

10/10 Excellent

MELISSA

Traveled with group
Liked: Cleanliness, staff & service
The property was nice- Long waits for the elevator- My only issue was having to pay extra for a resort fee that I didn't use any of those features.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
the service was incredible, the room had fantastic appointments, and the location at the foot of Charles Street across from the redline was perfect to enjoy Boston and complete my training in Cambridge. Best of all worlds.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

8/10 Good

Anne

Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

José Manuel

Traveled with family
not a single day during my whole stay my room was done. they told me i was gonna be compensated for that and didn’t receive anything
Stayed 3 nights in Oct 2024

4/10 Poor

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The particular room we had must have been by water pipes/heater or something. We would hear water running and also hear a humming noise afterwards. This happened several times throughout the night. Overall the hotel was nice and had some really neat artwork and architecture. Very convenient location and they had live music at the bar area, so that was fun. I think we got unlucky with the specific room we had and noise.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
My bathroom was really dirty w/ hair and scraps of toilet paper all over the ground
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manager was awesome
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service high prices
Stayed 3 nights in Oct 2024

6/10 Okay

Sujay

Liked: Cleanliness, property conditions & facilities
The property is great with amazing architecture.The rooms were OK and bathrooms were very small and not super functional
Stayed 1 night in Oct 2024

10/10 Excellent

Isaac

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for the Chicago Triathlon, and they gave us a late checkout to help accommodate the schedule of the event. Amazing staff and very responsive customer service (even at midnight). It's also an incredibly beautiful facility. The fitness center and pool are unbelievable. I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Oscar, Norwalk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is beautiful but rooms are showing their age, not very well maintained (chipped paint, etc) but still very clean
Stayed 2 nights in Oct 2024

8/10 Good

Chelsea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved the location of the property. Walkable to Millennium Park and restaurants. They did a great job keeping up with towels at the pool even with it being so busy. It was a crazy weekend with the Chicago Marathon going on. We stayed on the 22nd floor in a double bed room. It was nice we could open up a window for fresh air, because the room was super small and stuffy. I appreciate the history of the building, but the room and bathroom need a major updating. Room service options were lackluster and very limited from the restaurant menu. You also couldn't get a text or alert in your room when waiting for in house restaurant dining. You just had to wait around and keep checking, even for 45 minutes. Just a little old school. The hotel itself was clean, just needs a bit of updating and better signage to let you know where things are. Very easy to get confused or turned around.
Stayed 3 nights in Oct 2024

10/10 Excellent

AnnMarie, Rockville Centre

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great history and the marathon ran right past the front door.
Stayed 3 nights in Oct 2024