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Palmer House a Hilton Hotel

4.0 star property
Historic Chicago hotel in Downtown Chicago with a full-service spa

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Point of interest
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    ‪1 min walk‬
  • Millennium Park
    ‪3 min walk‬
  • Art Institute of Chicago
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

In-room business center

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 247.6 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business center

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 2 Double Beds

  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 1 King Bed

  • 247.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business center

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room business center

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business center

Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business center

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business center

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business center

Deluxe Room -1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business center

Deluxe Room - 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room business center

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business center

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hilton Chicago

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, (1659)
The price is $202
per night
$266 total
includes taxes & fees
Mar 8 - Mar 9
Hilton Chicago

About the neighborhood

Chicago

Located in Downtown Chicago, Palmer House a Hilton Hotel is within a 5-minute walk of Millennium Park and within 15 minutes of other popular attractions like Art Institute of Chicago. This 1641-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an indoor pool.

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Grant Park - 14 min walk

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in Downtown Chicago with a full-service spa
Guests of Palmer House a Hilton Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 57 per night (USD 85 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a conference center, a business center, and express check-in.
37-inch TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, video-game consoles, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 45.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on Feb 28, 2025 start from $147.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Palmer House a Hilton Hotel?

This hotel is situated in Downtown Chicago, just steps from Millennium Park and State Street, and within a short walk of Michigan Avenue. You'll also find Chicago Riverwalk and Grant Park less than a mile away.

Is there parking available at Palmer House a Hilton Hotel?

Yes, covered valet parking is offered for USD 85 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Palmer House a Hilton Hotel?

The Spa at PH is the hotel's spa and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Palmer House a Hilton Hotel include a casino on the premises?

No, Palmer House a Hilton Hotel doesn't have a casino.

Is there an indoor pool at Palmer House a Hilton Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 9:00 PM.

Is Palmer House a Hilton Hotel good for couples?

This historic hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Palmer House a Hilton Hotel?

No, this hotel doesn't have a spa tub.

Does Palmer House a Hilton Hotel have a restaurant with a breakfast menu?

Yes, Palmer House a Hilton Hotel serves to-go breakfast for a surcharge on weekday mornings at Lockwood Lobby Bar.

Will Palmer House a Hilton Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palmer House a Hilton Hotel for a fee of USD 75 per accommodation, per stay.

Does Palmer House a Hilton Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Palmer House a Hilton Hotel?

The closest major airport to Palmer House a Hilton Hotel is Chicago Midway Airport (MDW), which is 12.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19 mi away (38-minute drive).

Are there rooms with balconies at Palmer House a Hilton Hotel?

No, you won't find guestrooms with balconies at Palmer House a Hilton Hotel.

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 887 out of 1641 reviews
Rating 8 - Good. 333 out of 1641 reviews
Rating 6 - Okay. 208 out of 1641 reviews
Rating 4 - Poor. 119 out of 1641 reviews
Rating 2 - Terrible. 94 out of 1641 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Christmas in the city stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, lovely and historic property.
Stayed 1 night in Dec 2024

4/10 Poor

Justin

Traveled with partner
Disliked: Cleanliness, staff & service
We got to the property early, around 2:15pm to check in to our suite. We were told, a few minutes and our room would be ready and gave our personal phone number. It was recommended to get a drink while we wait, and the service to get a drink was ridiculous, let alone pricey ($30 for a beer and cranberry vodka). We heard nothing from the front desk about our room before 3pm. When my husband went up to the counter to get the room keys, waited another 15mins in line until he was helped and was told the room was still unavailable then told to step aside for others to be helped. We did not get our room key until after 3:30pm. The text was received at 3:35pm saying the room was available. We found a used travel size bottle of soap in the shower, a stain on a bathroom floor mat, the water temp took several minutes to get to warm, the tile floor grout was disgusting, no bottle openers at the room bar, etc. Forcing people to pay for a resort fee of $25 is also unacceptable, regardless if there are "perks" (at the time, this was not known or offered while we waited for the room to be ready. Next morning, the restaurant said there was a 45min wait for breakfast and there were several empty tables. The hotel standards received were poor. Recommendations to staying here is not happening. We would like to share pjctures as well!
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My experience is what I would expect from the Palmer House.
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas decorations were beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Aug 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmer House is a beautiful property. Rooms are small but everything else was outstanding
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis Von

Stayed 1 night in Sep 2024

10/10 Excellent

kayla

Stayed 1 night in Oct 2024

10/10 Excellent

jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Corey W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, courteous staff, Starbucks right off the elevator for a first-thing-in-the-morning refresher.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean M

Stayed 2 nights in Nov 2024

6/10 Okay

Ifat

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmer House is a beautiful place to stay when your visiting Chicago.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Classic and classy Fantastic gym. Great lounge /bar
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Stayed 3 nights in Oct 2024

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a one night stay. Very small bedroom and too loud train noise.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Stayed 6 nights in Oct 2024

8/10 Good

HongHao

Stayed 3 nights in Aug 2024

10/10 Excellent

Bianca Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful hotel
Stayed 5 nights in Oct 2024

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