Palmer House a Hilton Hotel in Chicago | Best Rates & Deals on Orbitz

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Historic Chicago hotel in Downtown Chicago with a full-service spa

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Dates

December 2024

January 2025

Premium bedding, pillowtop beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa

Housekeeping

Bar

Parking available

Explore the area

17 E Monroe St, Chicago, IL, 60603

State Street
1 min walk
Millennium Park
3 min walk
Art Institute of Chicago
5 min walk
Chicago, IL (ORD-O'Hare Intl.)
38 min drive

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Room options

Deluxe Room, 1 King Bed

350 sq ft
Sleeps 2
1 King Bed

Suite, 1 King Bed

1000 sq ft
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

300 sq ft
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

247.6 sq ft
Sleeps 4
2 Double Beds

Room, 1 Double Bed, Non Smoking

150 sq ft
Sleeps 2
1 Double Bed

Deluxe Room, 2 Double Beds

350 sq ft
Sleeps 4
2 Double Beds

Premium Room - 2 Double Beds

249 sq ft
Sleeps 4
2 Double Beds

Premium Room - 1 King Bed

247.6 sq ft
Sleeps 2
1 King Bed

Premium 2 Double Mobility Accessible (Tub)

250 sq ft
Sleeps 4
2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

1000 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking

200 sq ft
Sleeps 4
2 Double Beds

Room, Non Smoking (Roll-in Shower)

205 sq ft
Sleeps 2
1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

1000 sq ft
Sleeps 4
1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

1000 sq ft
Sleeps 8
3 King Beds

Deluxe Room -1 King Bed

275 sq ft
Sleeps 2
1 King Bed

Suite, 2 Double Beds, Non Smoking

1000 sq ft
Sleeps 4
2 Double Beds

Deluxe Room - 1 King Bed

300 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking

200 sq ft
Sleeps 2
1 King Bed

Premium 2 Bed 2 Bath - 1 Room

300 sq ft
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

200 sq ft
Sleeps 2
1 King Bed

Room, Accessible, Bathtub

200 sq ft
Sleeps 2
1 King Bed

Room (Parlor, No Bed)

Sleeps 2
1 Twin Bed

Room, Accessible, Non Smoking (Roll-in Shower)

200 sq ft
Sleeps 4
2 Double Beds

Room, 2 Double Beds

200 sq ft
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

200 sq ft
Sleeps 4
2 Double Beds

Pet friendly

Free WiFi

Restaurant

Air conditioning

per night

$167 total

includes taxes & fees

Dec 5 - Dec 6

About the neighborhood

Chicago

Located in Downtown Chicago, Palmer House a Hilton Hotel is within a 5-minute walk of Millennium Park and within 15 minutes of other popular attractions like Art Institute of Chicago. This 1641-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an indoor pool.

What's nearby

Millennium Park - 3 min walk - 0.2 miles
Art Institute of Chicago - 5 min walk - 0.3 miles
Chicago Theatre - 8 min walk - 0.4 miles
Willis Tower - 11 min walk - 0.6 miles
Navy Pier - 4 min drive - 1.9 miles

Getting around

Monroe Station (Red Line) - 1 min walk
Millennium Station - 7 min walk
Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

‪Miller's Pub - ‬1 min walk
‪University Club of Chicago - ‬2 min walk
‪The Gage - ‬3 min walk
‪Jimmy's Gyros & Grill - ‬3 min walk
‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in Downtown Chicago with a full-service spa

Guests of Palmer House a Hilton Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 54 per night (USD 78 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and access to locker space. Other amenities at this spa hotel include a conference center, a business center, and express check-in.

37-inch TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, video-game consoles, and laptop-compatible safes. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Internet access (surcharge)

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Covered self parking on site (USD 54 per night; includes in/out privileges)
Covered valet parking on site (USD 78 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Lockwood Express
Lockwood Lobby Bar
Lockwood Restaurant
Potter's Bar

Things to do

24-hour health club
Bicycle rentals
Full-service spa
Indoor pool
Shopping

Family friendly

Indoor pool
Laundry facilities
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

77 meeting rooms
Business center
Conference center (130,000 square feet of space)
Coworking space

Full-service spa

12 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
16 accessible parking spaces
Braille/raised signage
Elevator (48 inch wide door)
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (34 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

23 floors
Banquet hall
Built in 1873
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch TV with premium cable channels
Pay movies
Video game console

Food and drink

Minibar
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 50 per accommodation, per stay
Pet weight must not exceed 75 lbs per pet
Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 25 per accommodation, per night

The resort fee includes:

Additional inclusions
Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for to-go breakfast: approximately USD 15 to 30 per person
Covered self parking fee: USD 54 per night (in/out privileges)
Covered valet parking fee: USD 78 per night (in/out privileges)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Refrigerator fee: USD 40 per stay
Rollaway bed fee: USD 40.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 3 PM
Check-out: 11:00 AM

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Pool access available from 5:30 AM to 9:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer

Hilton Palmer House

House Hilton

Palmer Hilton

Palmer Hilton House

Palmer House

Palmer House Hilton

Palmer House Hilton Chicago

Palmer House Hilton Hotel

Palmer House Hilton Hotel Chicago

Chicago Palmer House Hilton

Hilton Hotel Palmer

Palmer House Chicago

The Palmer House Hilton Hotel Chicago

The Palmer House Hilton

Palmer House A Hilton

Palmer House a Hilton Hotel Hotel

Palmer House a Hilton Hotel Chicago

Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on Dec 17, 2024 start from $139.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Palmer House a Hilton Hotel?

This hotel is situated in Downtown Chicago, just steps from Millennium Park and State Street, and within a short walk of Michigan Avenue. You'll also find Chicago Riverwalk and Grant Park less than a mile away.

Is there parking available at Palmer House a Hilton Hotel?

Yes, covered valet parking is offered for USD 78 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Palmer House a Hilton Hotel?

The Spa at PH is the hotel's spa and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does Palmer House a Hilton Hotel include a casino on the premises?

No, Palmer House a Hilton Hotel doesn't have a casino.

Is there an indoor pool at Palmer House a Hilton Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 9:00 PM.

What amenities will couples enjoy at Palmer House a Hilton Hotel?

This historic hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Palmer House a Hilton Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palmer House a Hilton Hotel have a restaurant with a breakfast menu?

Yes, Palmer House a Hilton Hotel serves to-go breakfast for a surcharge on weekday mornings at Lockwood Lobby Bar.

Will Palmer House a Hilton Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palmer House a Hilton Hotel for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Palmer House a Hilton Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Palmer House a Hilton Hotel?

The closest major airport to Palmer House a Hilton Hotel is Chicago Midway Airport (MDW), which is 12.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19 mi away (38-minute drive).

Are there rooms with balconies that I can book at Palmer House a Hilton Hotel?

No, at Palmer House a Hilton Hotel, there aren't any guestrooms that list a balcony.

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

MELISSA

Traveled with group

Oct 28, 2024

Liked: Cleanliness, staff & service

The property was nice- Long waits for the elevator- My only issue was having to pay extra for a resort fee that I didn't use any of those features.

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Oct 19, 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Traveled with partner

Oct 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Another great stay at the Palmer House. Will return soon!

Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Traveled with family

Sep 23, 2024

I had no hot water when I arrived. Called for service and I’m not sure if they tried but I had to run the water a good 20 minutes before hot water would come up. The shower head was in bad condition also. Not fixed. This is the second time at this hotel and there has been lack of upkeep noticed. I love the lobby area but it’s not enough to merit another stay. I hope improvement happens for the hotel. It is an institution.

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with partner

Aug 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay. Would recommend if looking for accommodations downtown Chicago

Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Aug 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Spectacular lobby

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Aug 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Akash

Aug 25, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Super outdated rooms. Shower curtains smell disgusting

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Aug 22, 2024

Stayed 3 nights in Aug 2024

4/10 Poor

Jordon

Traveled with family

Aug 21, 2024

Disliked: Staff & service, amenities

There was a $25 per day charge added for what I view to be junk fees (coupons to their restaurant, laundry) and they charged me for snacks I didn't use. Room was nice, but not worth the money to stay here.

Stayed 2 nights in Aug 2024

4/10 Poor

Heather

Aug 20, 2024

Disliked: Staff & service, property conditions & facilities

Nice location and beautiful historic hotel with very attractive furnishings. However, the walls in the rooms are extremely thin to the extent you can actually hear the words in the conversations happening in the rooms next door… This problem did not improve with moving to another room. Staff are hit and miss on whether they are going to be helpful or friendly. Not my first choice next time I visit Chicago.

Stayed 1 night in Jul 2024

8/10 Good

Robert

Aug 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

Jane

Aug 20, 2024

Liked: Property conditions & facilities

Disliked: Staff & service

when checking in you are given a $20 coupon to use in the hotel. I was staying for 1 night and leaving early the next day. Only the grab and go was open at 6 am. I grabbed la $20 tuna sandwich and was told the price was wrong. It was really $25. I gave the man my coupon and $5 cash. I discovered that I was charged $30 to my room and charge card. Since I didn't keep a receipt , my attempt to reverse the charge went no where. Also , the check-in staff was dismissive and unhelpful regarding the information about the hotel and the coupons.

Stayed 1 night in Jul 2024

8/10 Good

Ana

Traveled with family

Aug 19, 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler

Aug 19, 2024

Liked: Room comfort

Disliked: Property conditions & facilities

It's been awhile since I stayed at Palmer House Hotel, but I was shocked at the current condition of the hotel. Lobby and entry looked well enough, but hallways and our guestroom were shabby and in need of maintenance. I know this is a historic hotel and that is one of the draws of the place for me. Historic should not equal run down however. Peeling wall paper, a tear in the carpet of our hotel room large enough to cause me to trip and fall, lights not working, a toilet that ran constantly -- mechanical and maintenance issues that make a stay uncomfortable/unpleasant. Front desk staff were lovely -- especially Tashera at check-in. Valet parking staff were great also. Housekeeper started trying to access our room at 8:30 am day of check-out. We explained we would be out of the room before 10am and she could have it then. She entered or attempted to enter 4 more times after that, which made it difficult to finish preparing and packing up efficiently. The final time she entered was when we had left the DND sign on and took our luggage down to Valet to store in our car. When we returned to our room the Housekeeper was in the room, throwing out our breakfasts and coffee and collecting the belongings we had left in the room needed for meetings later in the day. It wasn't even 10am and we hadn't checked out! We were considering Palmer House for future events, but given the condition of the guest areas and behavior of housekeeping, we've removed it from our list.

Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Aug 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel loved my stay had a great time!

Stayed 1 night in Aug 2024

8/10 Good

Tracy, Whitby

Traveled with partner

Aug 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Liked the location and the hotel was beautiful. Would like to see a coffee maker in the room though.

Stayed 3 nights in Aug 2024

10/10 Excellent

Edward B

Aug 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful, classic.

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel, Ewing

Traveled with group

Aug 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing. The staff was so friendly and welcoming. They made you feel safe and loved. My only inconvenience was that the air conditioning wasn’t cold as I expected.

Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with partner

Aug 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to navigate, great location, and gorgeous historic lobby interior. Loved it.

Stayed 3 nights in Aug 2024

2/10 Terrible

Camishar

Traveled with family

Aug 18, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Restaurant staff was rude, the hotel room was old and outdated, was in room.10254. Phone outlet was broken so couldnt call front desk. Tv didnt work and the AC was not working properly

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with group

Aug 18, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Bad Value

It was fine, which is not what I want for nearly $400/night. It’s been 20 years since my last time here, and the “luxury” is in lobby aesthetics only. Instead of offering services to empower customers to spend more, they now are nickel and diming customers. The room was small and the wallpaper was peeling, but the location was great. If you can get a room for $200, it might be worth it. For more, I would check other options and make a point to visit to see the lobby.

Stayed 2 nights in Aug 2024