The Westin Chicago Northwest

4.0 star property
Suburban hotel with 2 restaurants and area shuttle service

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Chicago Northwest

Exterior
Exterior
Indoor pool
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk
Reception

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Pirates Cove Childrens Theme Park
    4 min drive
  • Alexian Brothers Medical Center
    4 min drive
  • TopGolf Chicago
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

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Room options

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Itasca

The Westin Chicago Northwest places you within 2 miles (3 km) of Ned Brown Forest Preserve and TopGolf Chicago. This 416-room hotel welcomes guests with 2 restaurants and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Alexian Brothers Medical Center - 4 min drive - 2.7 miles
  • LEGOLAND® Discovery Center - 8 min drive - 4.6 miles
  • Woodfield Mall - 8 min drive - 5.6 miles
  • Schaumburg Convention Center - 11 min drive - 6.5 miles
  • Allstate Arena - 14 min drive - 8.6 miles

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Naxos A Greek Island Restaurant - ‬4 min drive

About this property

The Westin Chicago Northwest

Suburban hotel with 2 restaurants and area shuttle service
At The Westin Chicago Northwest, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and bathrobes, and beds sport Egyptian cotton sheets. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

Frequently asked questions

Is free cancellation available at The Westin Chicago Northwest?

The Westin Chicago Northwest offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Chicago Northwest?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at The Westin Chicago Northwest on Dec 22, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Westin Chicago Northwest?

This hotel is located in Itasca, close to Woodfield Mall, LEGOLAND® Discovery Center, and Schaumburg Medieval Times. You'll also find TopGolf Chicago and Spring Valley within a short drive.

Is parking available on site at The Westin Chicago Northwest?

Yes, self parking is offered for free at the hotel.

Does The Westin Chicago Northwest feature a casino at the property?

No, The Westin Chicago Northwest doesn't have a casino.

Is there an indoor pool at The Westin Chicago Northwest?

Yes, this hotel has an indoor pool along with a spa tub.

Is The Westin Chicago Northwest a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at The Westin Chicago Northwest?

Yes, guests can enjoy a spa tub at this hotel.

Does The Westin Chicago Northwest have a restaurant that serves breakfast?

Yes, The Westin Chicago Northwest has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Westin Chicago Northwest allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin Chicago Northwest for a fee of USD 50 per pet, per day.

Does The Westin Chicago Northwest have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Chicago Northwest?

The closest major airport to The Westin Chicago Northwest is Chicago O'Hare Intl. Airport (ORD), which is 19.4 mi away (23 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 17.3 mi away (24-minute drive).

Are there rooms with balconies that I can book at The Westin Chicago Northwest?

No, at The Westin Chicago Northwest, there aren't any guestrooms that list a balcony.

Does The Westin Chicago Northwest have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Chicago Northwest.

Reviews

8.4

Very Good

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 193 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Nice visit.
Stayed 1 night in Oct 2024

6/10 Okay

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. We had a room on the top floor which was really nice, a king bed, but it was the worst mattress I have ever had. The mattress sagged so your head was down, hip area sagged, feet up,so we flipped the mattress putting the feet area to the head area and it really didn’t do much. The pillows were awful too. I let them know and they said they put new mattresses in March. I didn’t get any sleep at all. I don’t know if it was only our room or other rooms but I would have to try the mattresses in the room before I would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area.
Stayed 1 night in May 2024

8/10 Good

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay at the Westin on Michigan Av but the DNC was in town and made the cost prohibitive. The hotel was very nice. We didn't know we had to request housekeeping so we were surprised not to have towels when we returned late Friday night. They brought towels right away. Lesson learned. The lady at the breakfast buffet was very nice and attentive I think her name had Luna in it. Kuddos to her.
Stayed 2 nights in Aug 2024

2/10 Terrible

Laila

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are really scammers!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect perfect 😻👌
Stayed 3 nights in Jul 2024

10/10 Excellent

Jerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very nice hotel, stsff were very respectful and friendly. Rooms are large, clean, and very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jhmal

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ive ever had so far compared to other hotels
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. I highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again! Felt safe. They were very accommodating with our baby. Room was clean and roomy. Waterfall shower was nice.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities
It was nice but my fire alarm went off two different times once at 7am and it took a little bit to get it off again.
Stayed 1 night in Aug 2024

6/10 Okay

Yi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, this hotel is decent, rooms are good sized, the bathroom is nice and clean. Staff are pretty nice. However, it’s very noisy at night, there are various events going on (weddings, family gatherings etc) and it’s hard to get a good sleep because the hotel is like a cylinder so when there’s noise in the lobby the whole hotel can hear it. On a brighter note, the pool and hot tub was amazing, the pool was big and the hot tub was great. In general, this is a good hotel.
Stayed 5 nights in Aug 2024

2/10 Terrible

Shawanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was dirty, pubic hairs all in the shower when we arrived, then got a new room that shower kept flooding .
Stayed 2 nights in Aug 2024

4/10 Poor

Khaled

Disliked: Staff & service, property conditions & facilities
Found front desk not professional & maintenance staff were very rude.
Stayed 8 nights in Jul 2024

10/10 Excellent

Pauline

It was lovely. Stayed for a convention.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was fantastic. From taking care of our late arrival after our flight was delayed to setting up shuttles to get us around the area, they were helpful and friendly the whole time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Stayed 3 nights in Jul 2024

6/10 Okay

Artur

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Really nice hotel, will definitely book again if back in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Layla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool was very warm
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Felicidad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need updating caulk around sink in rooms, carpet in some areas is pulling up from the floor
Stayed 1 night in Jul 2024