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Embassy Suites by Hilton Chicago Naperville

3.5 star property
Hotel in Naperville with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
Ballroom
Reception
Free daily buffet breakfast
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Pool

Explore the area

Map
1823 Abriter Court, Naperville, IL, 60563

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Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium channels, TV, first-run movies

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Naperville

Located within a 5-minute walk of Northern Illinois University - Naperville Campus, Embassy Suites by Hilton Chicago Naperville is within a 15-minute stroll of Naperville Yard Indoor Sports Complex. This 168-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Northern Illinois University - Naperville Campus - 4 min walk - 0.3 miles
  • Morton Arboretum - 5 min drive - 2.7 miles
  • Riverwalk - 7 min drive - 3.3 miles
  • Riverwalk Park - 7 min drive - 3.4 miles
  • College of Dupage - 8 min drive - 4.4 miles

Getting around

  • Naperville Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Culver's - ‬18 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Naperville - ‬6 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and area shuttle service
Guests staying at Embassy Suites by Hilton Chicago Naperville enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a conference center, and a business center.
42-inch flat-screen TVs come with first-run movies and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (13,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run movies
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Chicago Naperville?

Embassy Suites by Hilton Chicago Naperville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Chicago Naperville?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Naperville on Apr 20, 2025 start from $113.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Embassy Suites by Hilton Chicago Naperville?

Based on positive ratings, guests enjoy the hotel's location in Naperville, and it's within a short 7-minute walk of Naperville Yard Indoor Sports Complex. You'll also find Morton Arboretum and Wentz Concert Hall within a short drive.

Is there parking available at Embassy Suites by Hilton Chicago Naperville?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites by Hilton Chicago Naperville have a casino?

No, Embassy Suites by Hilton Chicago Naperville doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Chicago Naperville?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Embassy Suites by Hilton Chicago Naperville?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Chicago Naperville?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Chicago Naperville feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Chicago Naperville serves free buffet breakfast at Brickstones Grill each morning.

Does Embassy Suites by Hilton Chicago Naperville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Chicago Naperville for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Chicago Naperville have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Embassy Suites by Hilton Chicago Naperville?

The closest major airport to Embassy Suites by Hilton Chicago Naperville is Chicago, IL (DPA-Dupage), which is 13.2 mi away (22 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.9 mi away (33-minute drive).

Can I book a room with a balcony at Embassy Suites by Hilton Chicago Naperville?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton Chicago Naperville.

Does Embassy Suites by Hilton Chicago Naperville have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Chicago Naperville if that's in your vacation plans.

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 563 out of 1060 reviews
Rating 8 - Good. 204 out of 1060 reviews
Rating 6 - Okay. 135 out of 1060 reviews
Rating 4 - Poor. 69 out of 1060 reviews
Rating 2 - Terrible. 89 out of 1060 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nazir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet: at the omelet station, there should be a cooking place for just vegetarians. All the meats get cooked on the same skillet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denton

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and polite, the room was very clean. The hotel is pet friendly which is nice. We were able to bring our cat with us. Overall it was a an stay and will definitely be staying there again
Stayed 2 nights in Dec 2024

6/10 Okay

Maimoona

Disliked: Property conditions & facilities
Food was ok, and the shower was lame.
Stayed 4 nights in Dec 2024

6/10 Okay

Amy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Condition of room was not great considering the price. Drapes were torn, splatter stains on the couch and the shower grout was very dirty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hits the Spot
Just passing through town and needed a nights stay - bed was comfy and that famous Embassy Omelette the next morning hit the spot (the breakfast spread alone is worth the stay). Very, very satisfied!
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Stayed 1 night in Oct 2024

10/10 Excellent

Gunther

Liked: Cleanliness
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Very disappointing locaton
I was very disappointed in this location. I booked it because my husband LOVES the breakfast and the evening reception. We drove 15 hours for his Graduation at Northern Illinois University in Dekalb. There were no trays for him to bring our plates to our room as we’ve done at all other locations. The bananas were brown. There was no bacon. The 1st day Michelle I think was her name fixed me two Margarita cocktails and was very sweet. Octavio should not be working in that position. He was rude to my husband twice. That was very disheartening. The the second day I asked for Margaritas again and Octavio too me they were not available. I was shocked and he said she shouldn’t have done that the day before and that he could get in trouble if he fixed the drinks. The snacks were not what we’ve had at other locations. No one came out to replenish or clean up the area. There was no one monitoring the lobby as kids just were allowed to run from couch to couch, throwing water on the floor. There was water on the elevator and we left for several hours and came back and it was still there. The Shower Gel was empty and I didn’t realize it until I had started my shower. I had to step out cold and wet and grab the small bar of soap.
There was only hummus and no chips or vegetables
Only trail mix
water on elevator floor for hours
Stayed 2 nights in Dec 2024

8/10 Good

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Wish shower pressure was better.
Stayed 4 nights in Dec 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
Great for pets and very friendly staff!
Stayed 1 night in Dec 2024

2/10 Terrible

Tikesha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lawanda

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Aa'Reyona, Grandview

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Staff was helpful for a family traveling with a small baby. Breakfast was amazing! Jacuzzi definitely needed in pool area and highly recommend more than 2 check in luggage carts especially during holiday season. Hotel is too top tier to only have 2 luggage carts.
Stayed 3 nights in Nov 2024

8/10 Good

Bruce

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you want to bring your dog along with you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

4/10 Poor

Amber

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tommy cold
Had to switch rooms due to the heater didn’t work in the room as well as holes in the curtains
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the most unhygienic hotel we had ever stayed. There was a box of old Chinese takeout on the floor which was stinking the room there were bottles of water in the fridge that were open and drank out of. The bed sheets and towels had stains on them. The shower didn’t have warm enough water. I went with my family and was frustrated
Stayed 2 nights in Nov 2024

2/10 Terrible

Emma

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni

Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area is beautiful and a nice area to relax. Being able to order food in the evening was a plus with having hungry teenagers with us. The room was small for 5 people, but bathroom was a good size. When the pull out bed is out no one can move around the room, you have to go through the bathroom. My son slept on the pull out bed and it wouldn't flatten out all the way. It was also very dirty when we opened up the bed, lots of crumbs, etc. The bathroom doors were terribly loud. They don't close or open smoothly and are very loud. You wake up everyone in the middle of the night if you have to go to the bathroom. At 8:15 in the morning we got a knock on the door from housekeeping. I think she thought we were gone. Checkout isn't until 11 am, so not sure why they would be knocking on doors that early.
Stayed 1 night in Nov 2024

2/10 Terrible

Monica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs to change website picture. Our room was so worn out with rips in couch and so dirty. The room was so ripped up and old. They told me at check out it was a pet friendly room. But I had no pet. So disappointed, Which is so sad. Because these properties are usually beautiful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Renae, Naperville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable, clean room, tasty variety hot breakfast, location near interstate, shopping and restaurants. Professional, welcoming staff made our Staycation the perfect vacation!
Stayed 2 nights in Nov 2024

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