Sheraton Suites Chicago Elk Grove

3.5 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago Elk Grove

Lobby sitting area
Exterior
Fitness facility
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Ned Brown Forest Preserve
    10 min walk
  • Junipers
    1 min walk
  • Mount Prospect Station
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    14 min drive

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Room options

Executive Suite, 1 Double Bed, View

  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Elk Grove Village

Located within a leisurely stroll of Ned Brown Forest Preserve, Sheraton Suites Chicago Elk Grove is within a few miles (5 km) of NCH Northwest Community Hospital. This 253-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Schaumburg Convention Center - 7 min drive
  • LEGOLAND® Discovery Center - 8 min drive
  • Woodfield Mall - 8 min drive
  • Schaumburg Medieval Times - 8 min drive
  • Allstate Arena - 11 min drive

Getting around

  • Mount Prospect Station - 9 min drive
  • Remote Parking Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tensuke Market - ‬3 min drive
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Johnnie's Beef - ‬3 min drive
  • ‪Santouka - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

Lakefront hotel with a 24-hour fitness center and a 24-hour business center
At Sheraton Suites Chicago Elk Grove, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 35-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

Are free cancellation options available at Sheraton Suites Chicago Elk Grove?

Sheraton Suites Chicago Elk Grove provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Suites Chicago Elk Grove?

As of Dec 28, 2024, prices found for a 1-night stay for 2 adults at Sheraton Suites Chicago Elk Grove on Jan 2, 2025 start from $92.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sheraton Suites Chicago Elk Grove?

This hotel is located in Elk Grove Village within a short 10-minute walk of Ned Brown Forest Preserve. You'll also find Woodfield Mall and LEGOLAND® Discovery Center within a short drive.

Is there parking available at Sheraton Suites Chicago Elk Grove?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sheraton Suites Chicago Elk Grove include a casino at the property?

No, Sheraton Suites Chicago Elk Grove doesn't have a casino.

Will I find an indoor pool at Sheraton Suites Chicago Elk Grove?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Sheraton Suites Chicago Elk Grove a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Sheraton Suites Chicago Elk Grove have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Suites Chicago Elk Grove have a restaurant with a breakfast menu?

Yes, Sheraton Suites Chicago Elk Grove serves to-go breakfast each morning for a surcharge from its restaurant.

Will Sheraton Suites Chicago Elk Grove allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Suites Chicago Elk Grove for a fee of USD 50 per accommodation, per stay. The property also provides an off-leash area and food and water bowls.

Does Sheraton Suites Chicago Elk Grove have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sheraton Suites Chicago Elk Grove?

The closest major airport to Sheraton Suites Chicago Elk Grove is Chicago O'Hare Intl. Airport (ORD), which is 10.3 mi away (14 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 18.1 mi away (23-minute drive).

Are there rooms with balconies at Sheraton Suites Chicago Elk Grove?

No, you won't find guestrooms with balconies at Sheraton Suites Chicago Elk Grove.

Does Sheraton Suites Chicago Elk Grove have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Suites Chicago Elk Grove.

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like cleaners walking into my room without knocking. Asides that everything else was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel-Crappy restaurant
Nice hotel, skip the restaurant it is not good
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet area, the scenery, and the close proximity to some good restaurants and the mall.
Stayed 3 nights in Sep 2024

4/10 Poor

Kazuyoshi

Stayed 7 nights in Aug 2024

2/10 Terrible

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived at hotel via taxi (yes, had to pay $40) due to no shuttle showing up at the airport after 2 hours of waiting. Once arriving at hotel I was told that my room was not ready and at 1000-1030 PM some aircrew would be leaving and they would start cleaning rooms. This would be close to 3 hours after my arriving. AND I was the 9th on the waiting list to get a room. Most of those waiting had vouchers from an airline, but I had paid over $250. I did speak to the manager and I was able to get a room in about 90 minutes. There was zero compensation even after completing a survey for the hotel. Only reply was sorry, thank you for the feedback to help improve our checkin process, and hope that you decide to stay with us again. It's bad enough that the 6 hours of traveling had turned into over 24 hours. Being told that you have to wait for your room is the last thing anyone traveling, especially for a trip due to a family emergency and funeral.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

ibrahim

Traveled with family and small children
Liked: Amenities
They don’t want to give us our room so we had to wait until 11:00 o’clock to check in. Our room should be ready by 3:00 that’s 8 hours different. Me and my family didn’t know what to do, already tired coming from Sweden. The worst hotel experience, I am demanding half my money back at least
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 12 nights in Aug 2024

10/10 Excellent

kayode

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sung Doug

Traveled with partner
Liked: Cleanliness, staff & service
Larger room. Spacious and the rear side courtyard by the pool was a plus. However, there wasn't any towers in my room when I checked in. Bathroom wasn't clean. Seemed that the cleaning crew was busy taking care of things. Tub needs some improvement. Drainage plug wasn't working well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent hotel! Will definitely stay here again for future trips to the area. Highly recommend
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been an annual stop for us for a conference. Always dependable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was very comfortable, & pleasant. I did get surprised by a couple staff just walking in the room 😳😂 I suppose they didn’t know we were there. Great stay, & accommodations.
Stayed 1 night in Aug 2024

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Waiting to hear back from manager, this place was so badd! Ants crawling on me while sleeping! Graham crackers on the floor! And more!!
Stayed 1 night in Jul 2024

2/10 Terrible

Maineng

Business traveler, Traveled with family
Liked: Cleanliness
The rooms were not soundproof. The person who checked me in said there will be a $50 hold charge on my card. Later that night, I received a notification for a $505 hold charge. Someone checked me out one day early and I almost got charged again. This was horrible. I couldn't enjoy my time in Chicago because of the amount they put on hold. They did not tell me there was a second door connected to the person next to my room. I had to move the sofa to block that door.
Stayed 3 nights in Jul 2024

6/10 Okay

Yuri

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean room and friendly staff. It would be nice if bathroom faucet wasn’t broken.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meder

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Jul 2024

10/10 Excellent

Daryl

Stayed 1 night in Jul 2024

10/10 Excellent

Charisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 5 nights in Jul 2024

10/10 Excellent

Meder

Stayed 3 nights in Jun 2024

6/10 Okay

Jordey

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like that the host at the counter had an attitude at check in, I did like that we were offered a late checkout. Our room door was open upon arrival.
Stayed 1 night in Jun 2024