Ruby Room

2.5 star property
Hotel in Chicago, near United Center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ruby Room

Premium bedding, pillowtop beds, desk, free WiFi
Premium bedding, pillowtop beds, desk, free WiFi
Garden Suite | Garden
Premium bedding, pillowtop beds, desk, free WiFi
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
1745 W Division St, Chicago, IL, 60622
  • The Salt Shed
    ‪16 min walk‬
  • United Center
    ‪3 min drive‬
  • State Street
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

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Room options

King Room 4C

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed 4B

  • City view
  • Sleeps 2
  • 1 King Bed

King Room, Courtyard View, 4D

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City Views 3A

  • City view
  • Sleeps 2
  • 1 King Bed

King Room 3C

  • Sleeps 2
  • 1 King Bed

King Room, Courtyard View, 3D

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed 3B

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City Views 4A

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Chicago

Located in West Town within 2 miles (3 km) of United Center, Ruby Room is within a few miles (5 km) of other popular sights such as Michigan Avenue. This 8-room hotel welcomes guests with conveniences like free in-room WiFi and concierge services.

What's nearby

  • The Salt Shed - 16 min walk
  • United Center - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 5 min drive
  • Willis Tower - 5 min drive

Getting around

  • Chicago Clybourn Station - 2 min drive
  • Division Station - 5 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Parlor Pizza Bar - Wicker Park - ‬2 min walk
  • ‪Sushi + Rotary Sushi Bar Bucktown - ‬7 min walk
  • ‪Sushi Taku - ‬4 min walk

About this property

Ruby Room

Hotel in Chicago, near United Center
Ruby Room features free WiFi in public areas and a garden. Staff members can help with accommodation requests, and provide concierge services. This boutique hotel also has wedding services.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Desks are also included.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 30 per night); reservations required
  • Street parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 30 per night (492 ft away)
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Ruby Room?

Ruby Room offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Room?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Ruby Room on Feb 3, 2025 start from $138.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Ruby Room?

This hotel is situated in West Town within a short 16-minute walk of The Salt Shed and also 4 minutes on foot from Milwaukee Avenue. You'll also find Michigan Avenue and Millennium Park within a short drive.

Is there parking available at Ruby Room?

No, there isn't parking at the hotel but you'll find nearby parking for USD 30 per night (reservations required).

Does Ruby Room have a casino at the property?

No, Ruby Room doesn't have a casino.

Is there an indoor pool at Ruby Room?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ruby Room?

Amenities that appeal to couples at this boutique hotel include a pillowtop mattress as well as wedding services and concierge services.

Are there hot tubs at Ruby Room?

No, this hotel doesn't have a spa tub.

Does Ruby Room feature a restaurant that includes a breakfast menu?

No, Ruby Room doesn't have a restaurant that serves breakfast.

Does Ruby Room allow pets to stay for free?

No, pets aren't allowed at Ruby Room.

Are there connecting rooms at Ruby Room?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ruby Room?

The closest major airport to Ruby Room is Chicago Midway Airport (MDW), which is 12.7 mi away (29 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16 mi away (30-minute drive).

Are there rooms with balconies at Ruby Room?

No, there aren't any guestrooms with balconies at Ruby Room.

Does Ruby Room host weddings?

There are wedding services available at Ruby Room if that's in your vacation plans.

Ruby Room Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 599 reviews" "
Rating 8 - Good. 213 out of 599 reviews" "
Rating 6 - Okay. 94 out of 599 reviews" "
Rating 4 - Poor. 41 out of 599 reviews" "
Rating 2 - Terrible. 37 out of 599 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Addison

Liked: Cleanliness, staff & service
Loved the room and eventually found the entrance, only complaint would be the water temperature was very inconsistent when it came to the shower. Scorching hot to freezing cold in the span of a minute. Might’ve just came at a bad time. Also there was no to-go cups left when we went to the kitchen to get coffee. Other than that very cute, clean, and safe place to stay. Wasn’t too hard to find parking in the side streets and the safety of my car didn’t feel threatened. Easy walk to nice restaurants and the metro.
Stayed 1 night in Oct 2024

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I feel I’d be doing other travelers a disservice by not mentioning the Ruby Room was nothing like the photos. After climbing four very steep floors of stairs with all of our luggage we were met with a room that was lack luster to say the least. The ceiling had exposed wires where the smoke detectors were meant to be, the lock box on the door was broken exposing all of the batteries, the carpets were stained and the wall paint was chipped…. The shower didn’t drain. The desk was dirty and had someone’s smeared makeup on it.. the water pitcher had water in it? Who knows if it was fresh and supposed to be for us or just left over? A gross mystery. The window sills were as if they hadn’t been dusted in months and the room was maybe 50 degrees tops when we got there. I mentioned right away to the manager? that the room was dirty and did not meet our expectations to which they made 0 effort to make things better. Also the only way to contact anyone is via text so if you have any real issues (which we did) beware because you cannot reach anyone to help you. After we left our room and ventured out for lunch and shopping. When we returned to the ruby room we were able to get into the building but our code did not work on the floor we were on. We were stuck in the hallway for 15 minutes calling and texting with no response.. eventually another guest let us in. The managers attempt at customer service was to suggest I wasn’t competent, he wasn’t helpful or considerate. Do not stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Raisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with John was very simple and straightforward. That was a relief since there really isn't a "lobby" or attendant to check you in. The location couldn't have been better and the room was cozy, clean and extremely comfortable. We will be back.
Stayed 1 night in Sep 2024

2/10 Terrible

Jacob

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Wicker Park visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Location and character
Stayed 1 night in Sep 2024

8/10 Good

Choon Aun, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adam, Appleton

Business traveler
Good location. Lots of dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Jerome

Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th stay at Ruby room. Clean spacious rooms with a nice bathroom. Great neighborhood. Note that there is no reception desk, and that all of the arrangements including check-in are done by text and email. However it’s very easy as you only need a code for the keypads on the doors and no physical keys. Communication was good and they are responsive to questions by text.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and the space was mostly nice. Offsite staff didn’t get back to me about a few questions. Room had some scuff marks and other little issues.
Stayed 1 night in Aug 2024

6/10 Okay

ROBERT RENI

Liked: Cleanliness, staff & service, property conditions & facilities
Necesita opciones para parqueo de vehículos
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rommel

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shin

Great location and perfect small room exactly what I needed for a last minute booking. Very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Nice place, room was clean and well decorated, bed was cozy and the bathroom was spacious. There was no tv, but that was kind of nice. Only issue is that there are a lot of steep stairs to get to the 4th floor.
Stayed 1 night in Jul 2024