Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Point of interest
Point of interest
Exterior
Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • NCH Northwest Community Hospital
    4 min drive
  • Wellington of Arlington
    3 min walk
  • Mount Prospect Station
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    14 min drive

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Room options

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Twin Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Arlington Heights

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel places you within a 10-minute drive of popular sights such as Schaumburg Convention Center and Woodfield Mall. This hotel has 111 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Schaumburg Convention Center - 6 min drive
  • Woodfield Mall - 6 min drive
  • LEGOLAND® Discovery Center - 6 min drive
  • Schaumburg Medieval Times - 7 min drive
  • Allstate Arena - 11 min drive

Getting around

  • Mount Prospect Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬4 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel features a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include MP3 docks, sitting areas, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
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Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
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Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW Arlington Heights an IHG Hotel
"Holiday Inn Express Chicago NW Arlington Heights an IHG Hotel"

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel on Jan 2, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

This hotel is located in Arlington Heights, a short 6-minute walk from Ned Brown Forest Preserve and also 18 minutes on foot from Heritage Park. You'll also find Woodfield Mall and LEGOLAND® Discovery Center within a short drive.

Is parking available on site at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 10.00 per day. Accessible parking is also available for guests.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel feature a casino?

No, Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as free breakfast.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel have a restaurant that serves breakfast?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

The closest major airport to Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel is Chicago O'Hare Intl. Airport (ORD), which is 10.8 mi away (14 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 14.1 mi away (21-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel.

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 478 out of 862 reviews" "
Rating 8 - Good. 277 out of 862 reviews" "
Rating 6 - Okay. 68 out of 862 reviews" "
Rating 4 - Poor. 19 out of 862 reviews" "
Rating 2 - Terrible. 20 out of 862 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Makoto

Traveled with family
Liked: Cleanliness, property conditions & facilities
Because of it was late checking in about 11pm, stuff didn't make smile and looks like not happy. Room is clean and enough space for fitting three people. Breakfast was good with hot meal and rice with Miso soup. Gym was not available under renovation unfortunately this time but Mitsuwa Marketplace is close from this hotel and want to come back this hotel for future chance.
Stayed 1 night in Dec 2024

10/10 Excellent

Francine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpfull. Rosalia was the best😊
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gulam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I would make sure if is that the maid that's cleaning the rooms does a thorough job in making sure that all towels are there instead of us going down and asking for it other than that it was a pleasant stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Aug 2024

6/10 Okay

Shelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very close to my sons apt . Everything there was great !! Very friendly !
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The guess laundry room needs better washer and dryer machine, the ones it has are from World War II, it doesn't tell you when the wash cycle ends or how long it lasts, and the same with the dryer.
Stayed 4 nights in Aug 2024

8/10 Good

Shinji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MIHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Grant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was quiet and spacious. We enjoyed the continental breakfast (especially the pancake maker!). Very convenient access to nearby highway, shopping, and dining options. Reasonably close to our excursions into downtown Chicago.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashok, Fargo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff and good breakfast !
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shinji

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There were no rice and miso-soup at breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Debra, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2024

10/10 Excellent

jai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

DouaJai

Traveled with family
Disliked: Staff & service
First impression: I arrived early and noticed a pretty empty lot. I decided to go in and ask if my room was ready around 1-1:30pm. The person at the desk did not greet me but also looked as tho I was a bother. They mentioned that my room was not ready and to come back at 3pm (check in time). No problem. But I was not impressed by their attitude. I shrugged this off. The time was 3:09pm when I made it back to the hotel. Someone else was behind the desk this time and I wanted to check in. They took awhile and when I asked, they finally told me my room wasn’t ready yet. They still had to make a phone call to the cleaners to check if the room was ready. Really? Check in was at 3pm. Check out was 11am. The parking lot was nearly empty. What the heck is going on? I let the man behind me check in as I waited if my room was clean (it clearly wasn't, but the person behind the desk was just buying time). And somehow that person behind me got checked in just fine. Interesting… after they left, I approached the desk once more to check in and they said it’s ready. Why couldn’t I have been moved to another room that was ready? Throughout the day, I was coming back and forth from the hotel and was never greeted. It was the same person who assisted me to check into my room. The only saving grace to this place was the complimentary breakfast, which was nicer than usual. The kitchen staff are kind and greeted us more than reception lol. Dead cockroach in elevator too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Abhishek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

FAHEEM

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2024

8/10 Good

Ippei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

NANCY

Traveled with family
It was great stay with good breakfast
Stayed 3 nights in Jun 2024

2/10 Terrible

Robertson

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at this hotel needs further training in customer service , the facilities are brilliant but no one really pays attention to customers needs , the check in process for online booking is cumbersome and unfriendly , the methods of payment allowed are too prohibitive for foreign customers, no cash payment is allowed onsite , Pos payment devices do not accept certain bank cards to the point I was forced to sleep in the car on the 26th of June as the hotel could not accept cash payment or deposit while I communicate w my bank to allow my Visa card acceptable at their hotel . A friend in USA offered to pay for me remotely , booking was successful on arrival at the hotel was told we still need the person responsible for payment around in person . That booking on IHG was cheaper but the method of payment was not accepted , We had to cancel the IHG booking , made a new booking on Expedia but the available rooms we wanted were online fully bked or sold out yet the hotel had so many available rooms . The entire checking inprocess took more than 1hrs 30 minutes . And lastly the online booking that my personal Assistant initially made on IHG for my 23rd July check in had added adv of transport from the airport on receiving the confirmation email for my there was a message to say no shuttle services available on Sundays and Saturdays since 23 March 2023 , an old sys generated message had not been removed after it expired 1 yr ago. Had to hire Uber
Stayed 1 night in Jun 2024

8/10 Good

Renee

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Jun 2024