Best Western Des Plaines Inn

2.5 star property
Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Exterior
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪5 min drive‬
  • Advocate Lutheran General Hospital
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

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Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Des Plaines

Best Western Des Plaines Inn places you within a few miles (5 km) of Allstate Arena and Advocate Lutheran General Hospital. This 50-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Allstate Arena - 3 min drive
  • Rivers Casino - 5 min drive
  • Donald E. Stephens Convention Center - 7 min drive
  • Rosemont Theatre - 8 min drive
  • Fashion Outlets of Chicago - 10 min drive

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines Inn

Hotel in Des Plaines with free breakfast and a 24-hour front desk
Guests of Best Western Des Plaines Inn enjoy an indoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 21 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Frequently asked questions

What's there to do within easy reach of Best Western Des Plaines Inn?

Based on positive ratings, guests enjoy the hotel's location in Des Plaines, which is close to Allstate Arena, Rivers Casino, and The Dome at the Parkway Bank Sports Complex. You'll also find Rosemont Theatre and Golf Mill Shopping Center within a short drive.

How much does it cost to stay at Best Western Des Plaines Inn?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Des Plaines Inn on Jan 28, 2025 start from $65.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Des Plaines Inn?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Des Plaines Inn include a casino on the premises?

No, Best Western Des Plaines Inn doesn't have a casino.

Is there an indoor pool at Best Western Des Plaines Inn?

Yes, this hotel has an indoor pool.

Is Best Western Des Plaines Inn good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Are there hot tubs at Best Western Des Plaines Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Des Plaines Inn have a restaurant with a breakfast menu?

Best Western Des Plaines Inn offers free continental breakfast though there is no restaurant.

Will Best Western Des Plaines Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Des Plaines Inn though service animals are welcome.

Does Best Western Des Plaines Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Des Plaines Inn?

The closest major airport to Best Western Des Plaines Inn is Chicago O'Hare Intl. Airport (ORD), which is 5.6 mi away (9 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 6.6 mi away (15-minute drive).

Are there rooms with balconies that I can book at Best Western Des Plaines Inn?

No, there aren't any guestrooms with balconies at Best Western Des Plaines Inn.

Best Western Des Plaines Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 160 out of 1003 reviews" "
Rating 4 - Poor. 73 out of 1003 reviews" "
Rating 2 - Terrible. 119 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Omar

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

scott

Liked: Cleanliness, amenities
Great location
Stayed 5 nights in Oct 2024

2/10 Terrible

Smail

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not clean hotel. Service is terrible for the price . Roaches in the rooms . Very durty machines on the breakfast area . No food is available when it s empty. People get to wait over 45 minutes or leave if they are in hurry. Receptionist is unprofessional. She never stand up to talk to the costumer either she is looking at the computer or not there at all. She never hepl always turning people down if they ask for any help. We get pictures and videos, we wi fill up a report with health department. I can send pictures and videos if it s need .
Stayed 1 night in Oct 2024

6/10 Okay

Nolan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be warned
We have stayed at this property previously and have no issues. But this time we had one. I booked this online and had stated we would pay at the property when we arrived. I had my bank credit card on file with Hotels.com but was using a different card for the room once arrived, as we have done prior. I informed the desk when we arrived of this, and they scanned my Discover card for the charges. But to my dismay, after we checked out and returned home, they went ahead and charged my bank card and not my Discover card as I had asked. As we normally stay here when we come to town, this is unacceptable and we will not be using this hotel in the future. Be wary when booking here.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

4/10 Poor

Jacob

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Dozen of ants in bathroom and a few on bed.
Stayed 1 night in Aug 2024

8/10 Good

Suresh

Stayed 1 night in Oct 2024

2/10 Terrible

Timothy W

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really disgusting shower, pubic hairs in it! TV did not work, staff did nothing to fix it!
Stayed 1 night in Oct 2024

2/10 Terrible

Shelby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
I was very unhappy with our stay. To start, we got an email a day or 2 after booking that the pool was out “Through September 2024”. It was too late for us to cancel as the marathon was that weekend and hotels were booked out. We stayed from October 11-14, so I expected the pool to be fixed. It wasn’t, but no biggie. Upon arrival, we found that our room was very nasty. The floors were gross and it didn’t look like it had been vacuumed. We have 2 young kids and we wouldn’t let them walk on the floors without shoes. There were sticky spots on the countertops. Again, we tried to overlook it and make the best of it. At breakfast the next morning, I went to fill up my son’s juice cup, only for ants to fall in the cup from where the juice dispenser was covered in ants. We spent the whole day in Chicago and came back around 8:30, only to find that out toilet wouldn’t flush (and it wasn’t due to usage, we had been out all day). We called the front desk and the guy just said “sorry, maintenance isn’t here. It can’t be fixed right now. But you can use the bathroom in the lobby”. Again, we have 2 small children and we were on the 3rd floor. So we had to take the elevator down every time they needed to go. The next morning, I went down to the lobby to use the bathroom and was accosted by an “employee” for using the “employee bathroom” that they told us to use. And then she argued with me when I told her the other guy told us to use it. Rude staff. Nasty hotel. Not staying here again.
Stayed 3 nights in Oct 2024

4/10 Poor

Rajaram

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need to clean
Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

2/10 Terrible

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Dion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed and the front desk lady was very nice and helpful definitely recommend!!
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Customer service was good, staff was kind. Pool was down, outside could use a little more TLC.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sketchy AF
Searched for properties with a bathtub in room & a pool. This property popped up. I've booked Best Westerns through Hotels.com before & NEVER had an issue. Booked, with both of those amenities still showing. Got there to discover none of the rooms had a bath tub & the pool was empty/closed as well. Chair in room had a weird stain on it. There were a lot of sketchy looking men hanging around the back parking lot smoking cigarettes with the door to the hotel open. Whole first floor hallway smelled like cigarettes. Parking lot smelled of urine. None of the keycard doors to enter the building locked properly. Kids went to get a soda from the vending machine, soda wouldn't come out because there were a bunch of empty beer cans shoved into where they come out of. Would not recommend AT ALL! Only stayed there because I couldn't immediately get the $ I paid back to go somewhere else! We left early in the morning, way before check out! The free breakfast turned out to be pretty good, but that's it! Also the body wash dispenser in the shower was empty.
Stayed 1 night in Oct 2024

6/10 Okay

Gianna

Traveled with partner
Liked: Amenities
I thought it was a decent experience. The pool was closed which stinks. All of the doors to get into the building didn’t lock anymore which felt unsafe. Rooms were clean though and breakfast was decent for being free
Stayed 1 night in Oct 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Chicago

Stayed 1 night in Sep 2024

6/10 Okay

Cecily

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Neli

Stayed 1 night in Sep 2024

8/10 Good

Meir

Stayed 1 night in Sep 2024

2/10 Terrible

Raquel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sanitation of this location is absolutely horrendous! We left the property and had to check in at another hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excelent
Stayed 1 night in Oct 2024