ibis Cancun Centro

3.0 star property
Hotel with a 24-hour front desk, a short walk to Plaza Las Americas

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis Cancun Centro

Exterior
Bar (on property)
Shower, eco-friendly toiletries, hair dryer, towels
Exterior
Lunch and dinner served, Regional cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Amerimed Hospital
    ‪4 min walk‬
  • Dubai Palace Casino
    ‪5 min walk‬
  • Plaza Las Americas
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

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Room options

Double Room, 1 Double Bed, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Located in Downtown Cancun, ibis Cancun Centro is next to Royal Yak Casino and Sports Book and Dubai Palace Casino. This 190-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Dubai Palace Casino - 5 min walk
  • Plaza Las Americas - 6 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Playa Tortugas - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel with a 24-hour front desk, a short walk to Plaza Las Americas
Ibis Cancun Centro features free WiFi in public areas, a business center, and a computer station. Parking is MXN 100 per stay (MXN 100 per stay for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 500 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.
Guests can expect free WiFi and 22-inch plasma TVs with satellite channels. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available once per stay.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 13 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is a free cancellation option available at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Cancun Centro?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Feb 1, 2025 start from $41.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis Cancun Centro?

This hotel is situated in Downtown Cancun, just steps from Royal Yak Casino and Sports Book and Dubai Palace Casino, and within a short walk of Plaza Las Americas. You'll also find Plaza Nichupte Shopping Mall and Kabah Urban Park less than a mile away.

Will I be able to park at ibis Cancun Centro?

Yes, covered valet parking is offered for MXN 100 per stay. Accessible parking is also available for guests.

Does ibis Cancun Centro have a casino?

No, ibis Cancun Centro doesn't have a casino.

Will I find an indoor pool at ibis Cancun Centro?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Cancun Centro?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include lagoon views.

Does ibis Cancun Centro have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, ibis Cancun Centro serves buffet breakfast for a surcharge each morning at Renez-vous.

Will ibis Cancun Centro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Cancun Centro for a fee of MXN 300 per pet, per night. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at ibis Cancun Centro?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Cancun Centro?

The closest major airport to ibis Cancun Centro is Cancun Intl. Airport (CUN), which is 9.7 mi away (15 minutes by car).

Are there rooms with balconies at ibis Cancun Centro?

No, at ibis Cancun Centro, there aren't any guestrooms that list a balcony.

ibis Cancun Centro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 528 out of 1152 reviews" "
Rating 8 - Good. 315 out of 1152 reviews" "
Rating 6 - Okay. 137 out of 1152 reviews" "
Rating 4 - Poor. 83 out of 1152 reviews" "
Rating 2 - Terrible. 89 out of 1152 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Edouard

Stayed 1 night in Oct 2024

10/10 Excellent

Andrés

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio, la ubicación , habitaciones limpias y confortables
Stayed 3 nights in Oct 2024

2/10 Terrible

Javid

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 8 nights in Sep 2024

2/10 Terrible

Fabio

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that Ibis hotels offer basic services, but I was quite disappointed with this particular location. To make matters worse, my wife left a ring behind that should have been easy to locate. Despite numerous attempts to follow up, the response we received was far from satisfactory. Overall, a very disappointing experience.
Stayed 1 night in Sep 2024

10/10 Excellent

JORGE ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable. El Hotel Ibis Cancún, está ubicado en una zona muy agradable de la Cd. de Cancún.
Stayed 2 nights in Sep 2024

4/10 Poor

Roberto

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old and run down. the tiles are comming up of the floor in the hallways.
Stayed 1 night in Sep 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Jay Luis

Stayed 1 night in Aug 2024

10/10 Excellent

HECTOR

Stayed 1 night in Aug 2024

8/10 Good

Nathan, Springfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will break this down by category. Expedia: Easy to book end stop. Only issue was breakfast being included and having to work this out each morning. Small matter but be ready. Hotel (IBIS): Check-in easy. Staff great. Room service excellent. Parking, perfect. Issue... room key working each day. Everyday had to get the key reset. Overall this was a good stay and booking.
Stayed 7 nights in Sep 2024

6/10 Okay

RAMON GEOVANI

Traveled with family
Liked: Cleanliness, staff & service
Muy chicas la habitación Eramos 2 adultos y 2 niños inicialmente únicamente nos dieron 2 toallas
Stayed 1 night in Sep 2024

8/10 Good

Ruen

Liked: Property conditions & facilities
buen hotel solo las abitaciones son muy pequeñas
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for one night emergency stay, Bed frames in bad condition dirty, Shower are gets the floor soaked because its not well sealed.
Stayed 1 night in Aug 2024

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and area it was a good deal.
Stayed 1 night in May 2024

6/10 Okay

Arlette, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service
El servicio e instalaciones están bien, sin embargo el colchón y almohadas son terribles, no se puede descansar, deberían de mejorarlas.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So confortable!
I love it! Was close to everthing! People at the breakfast qas ao friendly! Thank you for everything!
Stayed 1 night in Jul 2024

10/10 Excellent

Arash

Disliked: Staff & service, amenities, property conditions & facilities
Nono
Stayed 1 night in Jul 2024

8/10 Good

HECTOR

Stayed 1 night in Jul 2024