Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
Luxury property on the beach, with 7 outdoor swimming pools
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Aerial view
Exterior
On the beach, white sand, free beach cabanas, sun loungers
View from room
View from room

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    9 min walk
  • Punta Sam Beach
    9 min walk
  • Mujeres Beach
    9 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite Swim Up 1 King Bed - All Inclusive

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite - All Inclusive

  • 1834 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

One Bedroom Swim Up - All Inclusive

  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Ocean View - All Inclusive

  • 1834 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Junior Suite Ocean View 1 King Bed - All Inclusive

  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Loft - All Inclusive

  • 4813 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

One Bedroom Ocean View - All Inclusive

  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up 2 Queen Beds - All Inclusive

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View 2 Queen Beds - All Inclusive

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite 2 Queen Beds - All Inclusive

  • 588 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Suite 1 King Bed - All Inclusive

  • 588 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Ocean Front - All Inclusive

  • 4335 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

One Bedroom Suite - All Inclusive

  • 1246 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Free Upgrade Mousai Cancun - All Inclusive

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Sam

Garza Blanca Resort & Spa Cancun - All Inclusive places you within a 10-minute stroll of Punta Sam Ferry Terminal and Punta Sam Beach. This 452-room, 5-star property has 7 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Punta Sam Ferry Terminal - 9 min walk - 0.5 miles
  • Punta Sam Beach - 9 min walk - 0.5 miles
  • Playa Mujeres Golf Club - 8 min drive - 3.6 miles
  • Isla Mujeres Ferry Terminal - 78 min drive - 5.1 miles
  • North Beach - 88 min drive - 5.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools
Garza Blanca Resort & Spa Cancun - All Inclusive features a full-service spa, 7 outdoor pools, and a free water park. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and 3 spa tubs.
Guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and espresso makers.
7 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 spa tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Frequently asked questions

Will I find all-inclusive options at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include bartending classes, cooking classes, and dance classes.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun - All Inclusive?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun - All Inclusive on Dec 1, 2024 start from $796.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Garza Blanca Resort & Spa Cancun - All Inclusive?

This property in Punta Sam is within a 10-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Mujeres Golf Club within a short drive.

Is there parking available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yes, valet parking, self parking and long-term parking are free at the all-inclusive property.

Is there a spa at Garza Blanca Resort & Spa Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and hydrotherapy.

Does Garza Blanca Resort & Spa Cancun - All Inclusive feature a casino?

No, Garza Blanca Resort & Spa Cancun - All Inclusive doesn't have a casino.

Is there an indoor pool at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and 3 spa tubs.

What do couples enjoy most about Garza Blanca Resort & Spa Cancun - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 7 outdoor pools, and 4 restaurants.

Does Garza Blanca Resort & Spa Cancun - All Inclusive have a hot tub?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Garza Blanca Resort & Spa Cancun - All Inclusive have a restaurant with a breakfast menu?

No, Garza Blanca Resort & Spa Cancun - All Inclusive doesn't have a restaurant that serves breakfast.

Will Garza Blanca Resort & Spa Cancun - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Garza Blanca Resort & Spa Cancun - All Inclusive.

Does Garza Blanca Resort & Spa Cancun - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Garza Blanca Resort & Spa Cancun - All Inclusive?

The closest major airport to Garza Blanca Resort & Spa Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 16.7 mi away (36 minutes by car).

Are there rooms with balconies at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished patio or a balcony where guests can enjoy ocean or garden views.

Does Garza Blanca Resort & Spa Cancun - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Garza Blanca Resort & Spa Cancun - All Inclusive.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 878 reviews" "
Rating 8 - Good. 124 out of 878 reviews" "
Rating 6 - Okay. 54 out of 878 reviews" "
Rating 4 - Poor. 32 out of 878 reviews" "
Rating 2 - Terrible. 35 out of 878 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

junaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well maintained building
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. I can’t find anything negative to say, every restaurant was Amazing, our favorite was the Blanca blue and the Italian both mangers were so nice even the waiters they did an amazing job catering to us. The swim up bar in the pool was the best part of especially if you have kids who want to have drinks every 15 mins I would like to say thank you to victor and Edwin they took care of me and family everyday at the pool! Especially my 7 year who loved to have mud slides and pina colada's. House keeper Alexandra was the sweetest person she made sure my room was kept clean everyday and made sure we had everything we needed. I do want to say the only negative thing we didn’t like it wasn’t part of the hotel but they work with the hotel is the excursion we did the (snorkeling) the experience with our tour guide was horrible she rushed the whole time in the water we barely got to experience anything we swam to the boat more than we got to look, at our we beach stop we got to jump into the water once and had to leave we spent no more than 10 mins there. I would go with another company other than Cancun adventure, oh and let me not for get that on the boat they gave my 7 year a pina colada with tequila in it which he drank half and we notice it when he gave us the cup that we smelled it was so strong when we said something we were told oh now he’ll go to sleep early! But other than that we can’t wait to go back and enjoy the resort!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Sinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mohan, West Caldwell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful staff was friendly but the all-inclusive package was not great most of the stuff on the menu was an extra charge and you had to sign a receipt for everything annoying. The liquor offer is not top-shelf has to pay extra. The Butler says u could use the sister hotel next door for breakfast but it was false. I recommend moving the coffee shop from the main dining hall cause it confused a lot of patrons.
Stayed 4 nights in Aug 2024

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Saly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway for families to relax and have quality time. The food and drinks were top. The staff was attentive and accommodating to our family with special needs. The hotel is sensory friendly. The staff is very professional and warm.
Stayed 7 nights in Aug 2024

6/10 Okay

Maritza

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Aug 2024

6/10 Okay

Irina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Nikki

Liked: Cleanliness, property conditions & facilities
Here's a polished version of your experience for an Expedia review: --- **Mixed Experience: Some Great Moments, But Service Needs Improvement** Our stay had its ups and downs. After a delayed flight from Toronto and losing our luggage, we arrived at the hotel around 10 PM. Unfortunately, our initial experience at the restaurant was disappointing; the staff was quite rude and refused to serve us. However, Luis Butler was incredibly helpful—after I shared my concerns, he quickly spoke with the property manager, who then upgraded our room at no charge. The manager also personally apologized, which I really appreciated. The hotel itself is beautiful—brand new, with a lovely swimming pool. However, there’s not much to do at night, which was a bit boring. The biggest letdown was the beach; it was very dirty, with a lot of seaweed, making it impossible to swim in the ocean. On our last day, we had another negative experience when a staff member at the pool, Fernando, refused to take our lunch order, despite being told that food service was available until 4 PM. It was disappointing and frankly unpleasant, especially after being told everything was included. Overall, I noticed that many of the outdoor staff seemed to prioritize guests who tipped them generously. While there were some great aspects to our stay, the inconsistent service and lack of evening activities left us feeling underwhelmed. If the service were more consistent, this hotel could easily be a top-notch destinat
Stayed 6 nights in Aug 2024

10/10 Excellent

Miona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, top shelf liquor, clean facilities, friendly and attentive staff. Would definitely Come back. The best all inclusive we’ve been to so far.
Stayed 6 nights in Aug 2024

10/10 Excellent

Victoria Ivory, Washington

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Fairly new and the staff is so polite. Not one single detail was missed. The made every experience personable. The food was absolutely delicious.
Stayed 4 nights in Aug 2024

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative to say
Stayed 6 nights in Aug 2024

10/10 Excellent

One, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Aug 2024

10/10 Excellent

Jenea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great … loved the hospitality..!!!
Stayed 4 nights in Aug 2024

8/10 Good

Diamond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and we enjoyed the amenities. However the water in the sink/shower had a distinct odor. We used bottled water to brush our teeth.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Ambar

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Resort is fairly new so facilities and rooms are clean and modern. Resort is next to a commercial ferry, beach is not clear blue and full of algae. No sand on the sea floor, very rocky and slippery flat rocks, will need water shoes. Hotel staff was for the most part are rude and or dismissive as there was no oversight or management around. Restaurants were good but PACKED, bfast was CHAOS and had a long wait. Less expensive Hotel next door has same owner and guest there can book restaurants at Garza. Concierge are not helpful if you decline the vacation ownership presentation. Concierge are your only recourse for booking dinner- if you're not willing to give up half of your day to a vacation ownership presentation you will be ignored during your stay. Concierge really PUSH the presentation to guest and at breakfast you can overhear staff making sales pitches over meals to captive families. Not worth the price and definitely not 5 star resort experience.
Stayed 8 nights in Jul 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and kind. Very well kept and clean. A lot to do and overall a wonderful experience!!
Stayed 4 nights in Aug 2024

8/10 Good

Hatim

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent very high end! Dinner was excellent. Breakfast wasn’t good room service or pool service for food took forever. There is no all inclusive ice cream shop coffee shop or candy shop very bad for that never been to a place without that
Stayed 5 nights in Aug 2024

8/10 Good

Keisha Nicole, Clarksburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. The only downside was that there wasn’t much to do after the pool closed and there wasn’t much to do for teenagers. Need more evening activities for all ages.
Stayed 5 nights in Aug 2024

10/10 Excellent

Calin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and clean pools are great they still have some construction undergoing overall a very nice place to spend your vacation
Stayed 8 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Kexin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel and was impressed by the new and amazing amenities. The staff were exceptionally friendly, which added to the overall positive experience. However, booking a table at the dinner restaurant was challenging during the first two days of my stay. Thankfully, the concierge was incredibly helpful and managed to resolve the issue, which really made my day. Overall, I had a great stay and appreciated the attentive service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lexi, Morrisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food I've eaten on an all-inclusive property! The service is impeccable and consistent throughout the property! Rooms are spacious and luxurious as well! While this is a Family resort, its hard to miss them because there's so much going on and to do!
Stayed 3 nights in Jun 2024

8/10 Good

Aidin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and nice, they should do something about the mosquitoes at night time you can’t go outside due to them. Entertainment wise they didn’t have any shows, so it was boring. Is really hard to get reservations for the restaurant too, the first day we arrived we loose our reservation for the steak house and they were not flexible at all with us.
Stayed 5 nights in Aug 2024