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Malmaison Birmingham

4.0 star property
Eco-certified hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Malmaison Birmingham

Hallway
Interior detail
Havana Signature Suite | Living area | LCD TV
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

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Room options

View all photos for Club Double Room

Club Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Nirvana Signature Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Havana Signature Suite

  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Malmaison Birmingham is adjacent to The Mailbox and within a 10-minute walk of other popular attractions like O2 Academy Birmingham. This 4-star hotel has 193 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • The Mailbox - 1 min walk - 0.1 miles
  • O2 Academy Birmingham - 6 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 12 min walk - 0.7 miles
  • International Convention Centre - 13 min walk - 0.7 miles

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified hotel with a fitness center and a sauna
Malmaison Birmingham offers a gym, a sauna, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include conference space, laundry facilities, and wedding services.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Birmingham?

As of Mar 29, 2025, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on Apr 7, 2025 start from $187.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Malmaison Birmingham?

This hotel is situated in Birmingham City Centre within a 10-minute walk of The Mailbox and O2 Academy Birmingham. You'll also find Bullring & Grand Central and Utilita Arena Birmingham less than a mile away.

Will I be able to park at Malmaison Birmingham?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 18.00 per day (reservations required).

Is there a spa available at Malmaison Birmingham?

Spa services at the hotel include hot stone massages, Swedish massages, body wraps, and aromatherapy. The spa is closed on Tuesdays.

Does Malmaison Birmingham include a casino?

No, Malmaison Birmingham doesn't have a casino.

Will I find an indoor pool at Malmaison Birmingham?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison Birmingham?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Malmaison Birmingham?

No, but guests can enjoy a sauna at this hotel.

Does Malmaison Birmingham feature a restaurant that includes a breakfast menu?

Yes, Malmaison Birmingham serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison Birmingham allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Birmingham for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison Birmingham have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Malmaison Birmingham?

The closest major airport to Malmaison Birmingham is Birmingham Airport (BHX), which is 17 mi away (32 minutes by car). Another top airport is Coventry (CVT), which is located 26.3 mi away (33-minute drive).

Are there rooms with balconies that I can book at Malmaison Birmingham?

No, you won't find guestrooms with balconies at Malmaison Birmingham.

Does Malmaison Birmingham have a wedding venue?

Take advantage of the wedding venue at Malmaison Birmingham if you plan to say "I do" during your trip.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 718 out of 1172 reviews
Rating 8 - Good. 266 out of 1172 reviews
Rating 6 - Okay. 108 out of 1172 reviews
Rating 4 - Poor. 50 out of 1172 reviews
Rating 2 - Terrible. 30 out of 1172 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Stayed 1 night in Dec 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
starting to look a bit tired!
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable but it felt a little dark. Bed was very comfortable and the TV had lots of good options including casting. The breakfast was tasty buy very small for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room tired & in need of repairs
The room was tired and in need of repairs, especially the bathroom that had a fair bit of mould. A repair for a leak carried out on the ceiling but the quality of the repair is shocking and not what i'd expect for this level of hotel. Broken tiles too. Disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good. Decent location, easy parking staff were great.
Stayed 1 night in Dec 2024

6/10 Okay

Gareth

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

ELAINE

Traveled with partner
The product used to clean/air freshener was overpowering to the point that we had to ask for an Ozone Cleanser to be left in the room whilst we were out. Although apologetic, we felt the response was somewhat rehearsed and lacked any genuine remorse. The breakfast milk at one of the coffee stations was curdled. Having booked a double room for dual occupancy, we only received one bath and one hand towel. We were told to look in the wardrobe, which we had already done before contacting reception. Housekeeping brought additional towels. Overall, disappointing and not what we’d expect from Mal Maison.
Stayed 1 night in Dec 2024

10/10 Excellent

Ranvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Birmingham. Very nice hotel, with great rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sudipan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very expensive for what you get. Cooked Breakfast could have been a lot better. Bed request was not missed. Had to ask again. Usually much better , would still recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

stevanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night away
We had a great night sleep and a wonderful hot breakfast in the morning. The staff were very friendly and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Hayley

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-Christmas weekend
Had a great weekend at the Malmaison. From the moment we arrived and checked in we were made to feel welcome. Great location, only a few minutes away from New Street Station. The room was clean and had everything you need, breakfast was great and every single member of staff we came across was attentive and friendly. Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Christmas shopping trip to Birmingham.
Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xs
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon, Huddersfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find, has a multi story car park next door (it is expensive though and limited spaces for the hotel itself). It was very clean, staff were courteous and helpful, room was spacious as was the bathroom, and the bed was extremely comfy, my only gripe was that it was but very warm and quite dark. The breakfast was tasty, but could have been a little warmer. Overall good, I’d stay again.
Stayed 1 night in Dec 2024