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Pullman Auckland Hotel & Apartments

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with a full-service spa

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Photo gallery for Pullman Auckland Hotel & Apartments

Property amenity
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪6 min walk‬
  • Commercial Bay
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

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Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | View from room

Apartment, 1 Bedroom

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | View from room

Superior Room, 1 King Bed (Residence)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Superior Room, 1 King Bed (Executive) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Executive)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker, eco-friendly cleaning products

Deluxe Apartment, 1 Bedroom

  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Pool

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8.8 out of 10, Excellent, (1128)
The price is $89
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$103 total
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About the neighborhood

Auckland

Located in Auckland Central Business District, Pullman Auckland Hotel & Apartments is adjacent to University of Auckland and within a 10-minute walk of other popular attractions like Queen Street Shopping District. This 323-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Auckland - 1 min walk
  • Queen Street Shopping District - 6 min walk
  • Spark Arena - 10 min walk
  • Auckland Ferry Terminal - 10 min walk
  • Sky Tower - 11 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury Auckland hotel in Auckland Central Business District with a full-service spa
Guests of Pullman Auckland Hotel & Apartments enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for NZD 60 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
49-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

Are free cancellation options available at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on Mar 23, 2025 start from $112.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pullman Auckland Hotel & Apartments?

This hotel is situated in Auckland Central Business District within a short 11-minute walk of Sky Tower and also 6 minutes on foot from Queen Street Shopping District. You'll also find Spark Arena and Auckland Ferry Terminal less than a mile away.

Will I be able to park at Pullman Auckland Hotel & Apartments?

Yes, covered valet parking is offered for NZD 60 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa at Pullman Auckland Hotel & Apartments?

Luxe Spa at Pullman is the hotel's spa and services include Swedish massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does Pullman Auckland Hotel & Apartments include a casino on the premises?

No, Pullman Auckland Hotel & Apartments doesn't have a casino.

Will I find an indoor pool at Pullman Auckland Hotel & Apartments?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Pullman Auckland Hotel & Apartments?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Pullman Auckland Hotel & Apartments?

Yes, this hotel has a spa tub.

Does Pullman Auckland Hotel & Apartments feature a restaurant that includes a breakfast menu?

Yes, Pullman Auckland Hotel & Apartments serves buffet breakfast for a surcharge each morning at Tapestry Grill.

Will Pullman Auckland Hotel & Apartments allow pets to stay free of charge?

No, pets aren't allowed at Pullman Auckland Hotel & Apartments.

Are there connecting rooms at Pullman Auckland Hotel & Apartments?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pullman Auckland Hotel & Apartments?

The closest major airport to Pullman Auckland Hotel & Apartments is Auckland Intl. Airport (AKL), which is 17.3 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Pullman Auckland Hotel & Apartments?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy harbor or park views.

Does Pullman Auckland Hotel & Apartments have a wedding venue?

Take advantage of the wedding venue at Pullman Auckland Hotel & Apartments if you plan to say "I do" during your trip.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff in general were great, really friendly and professional. Unfortunately we found a fake nail in our room and underneath the beds was disgusting - old food, socks, shoes and rubbish. When we brought it up with reception staff they gave us a drinks voucher while they had our whole room cleaned again and gave us a breakfast voucher for the next morning which we really appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Mele

Stayed 1 night in Oct 2024

10/10 Excellent

David J

Stayed 1 night in Oct 2024

6/10 Okay

Roger

Business traveler
Liked: Staff & service, property conditions & facilities
I was disappointed that the unit was not serviced during my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect leisure facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhaoyu

Traveled with group
Perfect stay
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Room
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness
The swimming pool at 25m is a rarity but nice addition.
Stayed 3 nights in Nov 2024

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Reece

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checkin and checkout very slow. I did the online checkin. Didn’t seem to matter. Hotel needs to improve in this
Stayed 3 nights in Oct 2024

6/10 Okay

Lok Kiu

Business traveler
Liked: Cleanliness
good housekeeping
Stayed 5 nights in Oct 2024

8/10 Good

Jerlyna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean
Stayed 1 night in Oct 2024

8/10 Good

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived our stay
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Check in staff lovely and friendly. Choose valet parking next time as the Wilson car park below a pain, lift didn’t work and cost more than valet, needed to top up payment multiple times. Lovely hotel, bathroom dated and small. Overall nice for a weekend getaway
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the layout of the lobby. The coffee at the bar was amazing! We weren’t the awards night so the food was exceptional overall good night. Few loose items in the room, towel hanger and grab rail loose. Parking was tricky and expensive especially if you have a little one.
Stayed 1 night in Oct 2024

8/10 Good

David J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not up to it’s usual standard
Regular returning guest. Was a busy Friday night which is not a day I usually stay. I felt the valet, bar etc was understaffed & overwhelmed, not the usual high standard of service I have come to know. One of the bar staff was particularly rude. Lifts very slow & out of order which is becoming a recurring theme !! Otherwise everything else was great, pool, spa, gym, breakfast etc. considering how busy the hotel was it was a nice quiet room experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, perfect location
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolle Daniela, Enoggera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot just a short walk from downtown. Beautiful park across the road to explore. Great indoor pool, spa, sauna area. Great happy hour in the bar daily and the restaurant has outstanding food, worth staying in for dinner. We hired a car while in town and they have a parking lot right underneath which was so convenient.
Stayed 7 nights in Sep 2024

4/10 Poor

Asem

Stayed 1 night in Sep 2024

10/10 Excellent

David J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a repeat customer I feel very at home with this hotel. Everything you need all in one place. Excellent on site bar & restaurant. Excellent breakfast options. Fantastic pool, gym complex. Received great service from check in staff. Convenient if you went to walk into town or you can just relax & stay in.
Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Stayed 6 nights in Aug 2024

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