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Grand Hyatt Jeju

5.0 star property
Luxury Jeju City hotel in Nohyeong-dong with 14 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Exterior
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Arcade

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is $191
includes taxes & fees
$174 per night
Dec 15 - Dec 16

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Cheju Halla General Hospital
    8 min walk
  • Paradise Casino
    11 min walk
  • Nuwemaru Street
    12 min walk
  • Jeju (CJU-Jeju Intl.)
    8 min drive

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Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Twin Beds

Grand, Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Twin Beds

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • 2099 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Mountain View, Corner

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • 1399 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

View all photos for 65-sqm King Room City View

Premium bedding, minibar, in-room safe, desk

65-sqm King Room City View

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm Twin Room Club Access

Lobby

65-sqm Twin Room Club Access

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Corner Suite Twin

Premium bedding, minibar, in-room safe, desk

130-sqm Corner Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for 65-sqm Twin Room Sea View

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room Sea View

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Grand Suite Twin

Premium bedding, minibar, in-room safe, desk

130-sqm Grand Suite Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Suite with Sea View-130-sqm

Lobby

Premier King Suite with Sea View-130-sqm

  • Sleeps 3
  • 1 King Bed

View all photos for 195-sqm Diplomatic Suite King

Lobby

195-sqm Diplomatic Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm King Room

Premium bedding, minibar, in-room safe, desk

65-sqm King Room

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm King Room Club Access

Lobby

65-sqm King Room Club Access

  • Sleeps 3
  • 1 King Bed

View all photos for 130-sqm Corner Suite King

Lobby

130-sqm Corner Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm Twin Room City View

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room City View

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Twin Suite 130-sqm

Lobby

Grand Twin Suite 130-sqm

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Grand Suite King

Lobby

130-sqm Grand Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 195-sqm Diplomatic Suite Twin

Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

195-sqm Diplomatic Suite Twin

  • Sleeps 3
  • 2 King Beds

View all photos for 65-sqm Twin Room

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Corner Twin Suite with Mountain View-130-sqm

Premium bedding, minibar, in-room safe, desk

Corner Twin Suite with Mountain View-130-sqm

  • Sleeps 3
  • 2 Double Beds

View all photos for 65-sqm King Room Sea View

Premium bedding, minibar, in-room safe, desk

65-sqm King Room Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for 130-sqm Premier Suite King Mountain View

Lobby

130-sqm Premier Suite King Mountain View

  • Sleeps 3
  • 1 King Bed
Room

Lotte City Hotel Jeju

Pool
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1086)
The price is $107
per night
$117 total
includes taxes & fees
Dec 7 - Dec 8
Lotte City Hotel Jeju

About the neighborhood

Jeju City

Located in Nohyeong-dong within a short walk of Nuwemaru Street, Grand Hyatt Jeju is within 2 miles (3 km) of other popular sights such as Halla Arboretum. This 1600-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Paradise Casino - 11 min walk - 0.6 miles
  • Halla Arboretum - 3 min drive - 1.6 miles
  • Dragon Head Rock - 5 min drive - 3.4 miles
  • Dongmun Market - 6 min drive - 3.6 miles
  • Iho Beach - 8 min drive - 2.1 miles

Getting around

  • Jeju Intl. Airport (CJU) - 8 min drive

Restaurants

  • ‪한국맥도날드제주노형점 - ‬1 min walk
  • ‪Lounge 38 - ‬2 min walk
  • ‪GRAND CLUB - ‬2 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Grand Hyatt Jeju

Luxury Jeju City hotel in Nohyeong-dong with 14 restaurants
Grand Hyatt Jeju features a full-service spa, an indoor pool, and an outdoor pool. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
75-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Other standard amenities include minibars, coffee makers, and safes.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha
  • Steak House

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

Are free cancellation options available at Grand Hyatt Jeju?

Grand Hyatt Jeju offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Jeju?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on Dec 3, 2024 start from $174.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Hyatt Jeju?

This hotel is situated in Nohyeong-dong within a short 11-minute walk of Paradise Casino and also 12 minutes on foot from Nuwemaru Street. You'll also find Dongmun Market and Tapdong Beach Plaza within a short drive.

Will I be able to park at Grand Hyatt Jeju?

Yes, secured self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Grand Hyatt Jeju?

There is a full-service spa available for guests to enjoy and services include aromatherapy and body treatments.

Does Grand Hyatt Jeju include a casino?

No, Grand Hyatt Jeju doesn't have a casino.

Is there an indoor pool at Grand Hyatt Jeju?

Yes, this hotel has an indoor pool as well as an outdoor pool and a spa tub.

Is Grand Hyatt Jeju a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, an ocean-view restaurant, and a full-service spa.

Does Grand Hyatt Jeju have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Hyatt Jeju have a restaurant that serves breakfast?

Yes, Grand Hyatt Jeju has 14 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Hyatt Jeju allow pets to stay for free?

No, pets aren't allowed at Grand Hyatt Jeju though service animals are welcome.

Are there connecting rooms at Grand Hyatt Jeju?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Hyatt Jeju?

The closest major airport to Grand Hyatt Jeju is Jeju Intl. Airport (CJU), which is 2.1 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Grand Hyatt Jeju?

No, you won't find guestrooms with balconies at Grand Hyatt Jeju.

Does Grand Hyatt Jeju offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Hyatt Jeju.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1018 reviews" "
Rating 8 - Good. 131 out of 1018 reviews" "
Rating 6 - Okay. 70 out of 1018 reviews" "
Rating 4 - Poor. 24 out of 1018 reviews" "
Rating 2 - Terrible. 35 out of 1018 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection on the property! Food, service and room were fantastic! Concierge staff was super helpful!!! Would stay again and again.
Stayed 3 nights in Aug 2024

8/10 Good

SOO HYUN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room condition is food. But staff atitude is so rude
Stayed 3 nights in Aug 2024

10/10 Excellent

Gihun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely slow elevators.
Stayed 3 nights in Jul 2024

10/10 Excellent

JO TAT BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great view and nice room
Stayed 3 nights in Apr 2024

10/10 Excellent

Gwendoline

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic city view although we just booked a normal room. Absolutely clean and big. The area is just a little inconvenient if taking the bus.
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia, Bradenton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! They have everything you need right here at the hotel! Even a 7 eleven! It was great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Antonius

Stayed 4 nights in Jun 2024

10/10 Excellent

Olayemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel . Large clean rooms with great amenties. Gym was one of the best hotel gyms I’ve seen.
Stayed 3 nights in Jul 2024

6/10 Okay

Tien

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
When we checked in, we noticed that the tables, the walls in the bathrooms weren’t clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Iacovos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Myung Joong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lilian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and stay. The room was big and spacious and attention to detail to the room decor was impeccable. Overall stay was amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yibei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are superb. There are an outdoor pool and another indoor pool (heated) which are loved by families, and the indoor pool opens till midnight which is great. The gym is very nice as well with many different equipments (though it would be better if the equipments had been placed further away from each other...). The room is quite big - great for families with kids, and the mattress is very comfy. They provide bath robes and slippers for kids as well. The welcome chocolate and sweets are tasty. The basin in the bathroom drains a bit slowly though. The toothbrush sets are chargeable. Breakfast is not included by default, like many other hotels in Korea. From our experience, the breakfast's food variety is great, and food is well prepared, tasty, and fresh. But ppl may have different opinion on if it worths the $$ cost. We tried the hotel's Korean BBQ restaurant as well. The pork and beef were fresh and tender, quite juicy, on par with the price.. The parking lot has quite a few charging stations for EVs. The front desk staff are able to speak English and there are also Chinese-speaking staff. But we did encounter some communication issues when we called the guest service hotline from the room. The lady who picked up our call was trying hard to understand our inquiry but still could not really get it. At the end she had to say that later she would ask her colleague who could understand English better to call back. It ended up we just called the front desk.
Stayed 6 nights in Jun 2024

8/10 Good

Madhumitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful and pool was nice
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Jun 2024

6/10 Okay

Sooa

Stayed 1 night in Jun 2024

10/10 Excellent

Mikyong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yibei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 stars. Great location, quite convenient. There are shops and money exchange stores just next to the hotel. Walking distance to streets with many shops, dining places and also the shilla duty free store. Room is huge which surely is a great plus, esp. for families with kids I guess. Customer service is quite friendly. Checkin process was a swift. The food in the buffet restaurant was nice. The basin in the bathroom drains a bit slowly. No bath robe in the room and we need to call to get them. It's great that they provide different languages for customer service, and it will be even nicer if the language proficiency of the call center customer service could have been better. When we called for some inquiries, the lady initially could greet us with no issue but later on could not really understand or answer our inquiry details, and had to tell us that later on other colleagues would call back to help us. Breaksfast is not included by default thus have to pay extra if needed. But that's the same for many other hotels in Korea.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luxurious stay
Stayed 1 night in May 2024