Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property
Hotel with a fitness center, a quick walk to Grand Cercle Casino

Choose dates to view prices

Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Front of property
Reception
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Pool
  • Parking available
  • Air conditioning

Explore the area

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • Grand Cercle Casino
    ‪4 min walk‬
  • Thermes Chevalley
    ‪10 min walk‬
  • National Thermal Baths
    ‪17 min walk‬
  • Chambery (CMF-Chambery - Savoie)
    ‪15 min drive‬

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Room options

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

  • Sleeps 5
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Aix-les-Bains

Located in Aix-les-Bains City Center, Urban Hotel Aix-les-Bains, BW Signature Collection is within a 5-minute walk of Grand Cercle Casino and within 15 minutes of other popular attractions like Thermes Chevalley. This 62-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Congress Centre - 3 min walk - 0.2 miles
  • Grand Cercle Casino - 4 min walk - 0.2 miles
  • Thermes Chevalley - 10 min walk - 0.5 miles
  • National Thermal Baths - 17 min walk - 0.9 miles
  • Lake Bourget - 3 min drive - 1.7 miles

Getting around

  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Chambery (CMF-Chambery - Savoie) - 15 min drive

Restaurants

  • ‪Le Parc de Verdure - ‬3 min walk
  • ‪Casino Grand Cercle d'Aix les Bains - ‬4 min walk
  • ‪Centre des Congrès - ‬3 min walk
  • ‪La Rotonde - ‬3 min walk
  • ‪L'Estrade Bar Restaurant - ‬1 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

Hotel with a fitness center, a quick walk to Grand Cercle Casino
At Urban Hotel Aix-les-Bains, BW Signature Collection, guests enjoy an indoor pool, a gym, and a sauna. Self parking is available for EUR 13 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, safes, and phones.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 13 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 10 for children

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 377 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Renovated entire property - March 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Covered self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 12 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Frequently asked questions

Is free cancellation available at Urban Hotel Aix-les-Bains, BW Signature Collection?

Urban Hotel Aix-les-Bains, BW Signature Collection provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Urban Hotel Aix-les-Bains, BW Signature Collection?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Urban Hotel Aix-les-Bains, BW Signature Collection on May 7, 2025 start from $91.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Urban Hotel Aix-les-Bains, BW Signature Collection?

This hotel is situated in Aix-les-Bains City Center, just steps from Congress Centre, and within a 10-minute walk of Grand Cercle Casino and Château de la Roche du Roi. You'll also find Thermes Chevalley and National Thermal Baths less than a mile away.

Is there parking available at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, secured parking is offered for EUR 13 per night with in/out privileges. Though parking is available on request, accessible parking is also available.

Does Urban Hotel Aix-les-Bains, BW Signature Collection include a casino at the property?

No, Urban Hotel Aix-les-Bains, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Urban Hotel Aix-les-Bains, BW Signature Collection?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a steam room.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a restaurant that serves breakfast?

Urban Hotel Aix-les-Bains, BW Signature Collection offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Urban Hotel Aix-les-Bains, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Urban Hotel Aix-les-Bains, BW Signature Collection for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Urban Hotel Aix-les-Bains, BW Signature Collection?

The closest major airport to Urban Hotel Aix-les-Bains, BW Signature Collection is Chambery (CMF-Chambery - Savoie), which is 5 mi away (15 minutes by car).

Are there rooms with balconies at Urban Hotel Aix-les-Bains, BW Signature Collection?

No, there aren't any guestrooms with balconies at Urban Hotel Aix-les-Bains, BW Signature Collection.

Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 126 out of 271 reviews
Rating 8 - Good. 94 out of 271 reviews
Rating 6 - Okay. 27 out of 271 reviews
Rating 4 - Poor. 12 out of 271 reviews
Rating 2 - Terrible. 12 out of 271 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

ANIRUDH REDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with value for money.
Stayed 3 nights in May 2024

2/10 Terrible

Stuart

Business traveler
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

SHIN JUH

Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only drawback was difficult car parking
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very good shower, good breakfast, very secure parking. Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was recently renovated and the final result is very nice.
Stayed 2 nights in Jun 2019

10/10 Excellent

Bharatiben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Good location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided Extremely helpful friendly staff Will come again to stay and recommend any time Thank u for looking after us
Stayed 2 nights in Jun 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour impeccable, les professionnel très gentils et l’écoute. SPA très bien, Hôtel bien localisé et proche de tout.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Le séjour c’est très bien passé il y a juste le bruit des voisins du dessus qu’on entend. L’accès au spa est très agréable il y avait beaucoup de monde.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes de passage à Aix-les-Bains et l’hôtel répond à nos attentes : situation centrale, chambre confortable offrant un plus avec piscine, sauna.
Stayed 1 night in Dec 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nadia

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end à Aix les bains

Hôtel bien placé, parking souterrain sûr, espace détente magnifique : sauna + hammam + jacuzzi + piscine chaude, génial !
Stayed 1 night in Dec 2024

8/10 Good

Gaetan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sibel

Stayed 1 night in Dec 2024