6/10 Okay
LeeAnn
Traveled with partner
Mar 6, 2024
Liked: Cleanliness, property conditions & facilities
First of all, why would the pool bars turn the music off and close shop at the prime time of the day, 3pm?
The only place that played music was the bar outside of Neptune’s! If it hadn’t been for the two bar tenders there, Ismail and “Thunder Tongue”, my review would have been much worse. Those two should be running the show! Friendly, funny, engaging. Give those two a raise!!
The property was beautiful, but the beach was awful! Understand that you can’t clean up what’s in the water, but you can clean up the beach. There were rakes leaned up against the trees, someone should actually try using one. So disappointing.
For the amount of $ spent to stay here, and being a Sandals resort, experience was underwhelming.
It’s worth it to consider allowing your staff to accept tips. You’ll quickly find they’ll be happier and willing to stick around past 3pm to allow guests a fun time in the sun rather than almost encouraging everyone to go take a nap! This resort is not for younger crowds, 30-50, looking to enjoy a full day at the pool with music or lounging on a beautiful beach. Save yourself some time, money and disappointment..pick another resort!
LeeAnn
Stayed 5 nights in Feb 2024
