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Novotel Citygate Hong Kong

4.0 star property
Mountain hotel with 3 restaurants connected to a shopping center in Tung Chung

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

City view
Garden
Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Restaurant
  • PoolPoolPool
  • Parking availableParking availableParking available
  • GymGymGym

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Popular LocationTung Chung New Development Ferry Pier8 min walk
  • Popular LocationCitygate Outlets9 min walk
  • Popular LocationAsiaWorld-Expo7 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)8 min drive

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Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

9/10 Excellent
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed (Executive)

  • 614 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

9.1/10 Wonderful
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

10/10 Exceptional
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.3/10 Wonderful
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

10/10 Exceptional
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

8.9/10 Excellent
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Four Points By Sheraton Hong Kong, Tung Chung
Free airport shuttle
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (680)
The price is $115
per night
$127 total
includes taxes & fees
Jun 22 - Jun 23
Four Points By Sheraton Hong Kong, Tung Chung

About the neighborhood

Tung Chung

Novotel Citygate Hong Kong places you next to Citygate Outlets and within a 10-minute walk of Tung Chung New Development Ferry Pier. This 4-star hotel has 440 guestrooms and offers conveniences like 3 restaurants, a free airport shuttle, and a gym. Located centrally in Tung Chung, it's connected to a shopping center and also close to AsiaWorld-Expo and Ngong Ping Cable Car Tung Chung Station.

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk
  • Citygate Outlets - 9 min walk
  • Tung Chung Fort - 5 min drive
  • AsiaWorld-Expo - 7 min drive
  • Ngong Ping 360 - 25 min drive

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • The nearest major airports are:<br />Hong Kong International Airport (HKG): 8-min drive, 3 mi/4.9 km<br /> Macau Intl. Airport (MFM): 60-min drive, 39.4 mi/63.4 km<br /> Shenzhen Intl. Airport (SZX): 69-min drive, 37.6 mi/60.5 km<br /> <p>The preferred airport is Hong Kong International Airport (HKG). </p>

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Kyo Watami 饗和民 - ‬11 min walk

About this property

Novotel Citygate Hong Kong

Mountain hotel with 3 restaurants connected to a shopping center in Tung Chung
At Novotel Citygate Hong Kong, guests enjoy a children's pool, a gym, and free WiFi in public areas. Parking is HKD 250 per day (HKD 250 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a seasonal outdoor pool, and a computer station.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free wired internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include minibars, coffee makers, and free local calls. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for HKD 550.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: HKD 800.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to November.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Is free cancellation available at Novotel Citygate Hong Kong?

Novotel Citygate Hong Kong offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on Jun 30, 2024 start from $118.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Novotel Citygate Hong Kong?

This hotel in Tung Chung is within a 10-minute walk of Tung Chung New Development Ferry Pier and Citygate Outlets. You'll also find Tung Chung Fort and Skypier within a short drive.

Is parking available on site at Novotel Citygate Hong Kong?

Yes, valet parking is offered for HKD 250 per day. Accessible parking and electric car charging are also available for guests.

Does Novotel Citygate Hong Kong feature a casino on the premises?

No, Novotel Citygate Hong Kong doesn't have a casino.

Will I find an indoor pool at Novotel Citygate Hong Kong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until November.

What amenities will couples enjoy at Novotel Citygate Hong Kong?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring sea views.

Are there hot tubs at Novotel Citygate Hong Kong?

No, there isn't a spa tub at this hotel.

Does Novotel Citygate Hong Kong feature a restaurant that includes a breakfast menu?

Yes, Novotel Citygate Hong Kong has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Citygate Hong Kong allow pets to stay free of charge?

No, pets aren't allowed at Novotel Citygate Hong Kong though service animals are welcome.

Does Novotel Citygate Hong Kong have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Novotel Citygate Hong Kong?

The closest major airport to Novotel Citygate Hong Kong is Hong Kong International Airport (HKG), which is 3 mi away (8 minutes by car). Another top airport is Macau Intl. Airport (MFM), which is around 25.2 mi away.

Are there rooms with balconies at Novotel Citygate Hong Kong?

No, at Novotel Citygate Hong Kong, there aren't any guestrooms that list a balcony.

Does Novotel Citygate Hong Kong host weddings?

Take advantage of the wedding venue at Novotel Citygate Hong Kong if you plan to say "I do" during your trip.

Novotel Citygate Hong Kong Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1007 reviews" "
Rating 8 - Good. 393 out of 1007 reviews" "
Rating 6 - Okay. 92 out of 1007 reviews" "
Rating 4 - Poor. 45 out of 1007 reviews" "
Rating 2 - Terrible. 26 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Howe Tseng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of good choice if you need to transit a night in HK. Easy to get whatever you need near the hotel because the outlet is next to it.
Stayed 1 night in Mar 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We spent one night at Novetel before flying to Tokyo the next day. It’s a very convenient location, connected to the shopping outlet and walking distance to the cable car to the Big Buddha. Breakfast was a bit disappointing with cold sausages and bacon, but the egg station and Asian breakfast selection was good. Coffee was average, more like the local Hong Kong cafes rather than Italian espresso or cafe latte. Overall it’s a good stay.
Stayed 1 night in Mar 2024

6/10 Okay

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The food quality was not good
Stayed 5 nights in Feb 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Amenities
The staff in this hotel are lovely, so helpful and courteous. The hotel location was great for airport, outlet shopping and Lantau, will definitely stay here again
Stayed 3 nights in Feb 2024

8/10 Good

Cindy

Stayed 1 night in Feb 2024

10/10 Excellent

Yupeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Transfer from Airport service was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Larry Yee Shing

Stayed 2 nights in Jan 2024