Two of my three rooms had bugs. One had black mold. Mgr. never available and didn't care.
not one of the better properties I have stayed at
The kiosk is terrible while there is someone sitting at the desk right next to you. The staff at the desk seemed off put by any questions asked. Our room was never cleaned for the 7 days we stayed.
Instalaciones viejas, El desayuno con muy poca variedad Mucho ruido de otros huéspedes Aire Acondicionado ruidoso
Hated it
It was great for my short-term visit
Virtual staff was odd and inconvenient
I thought it was okay - pretty good for the price and location! The property inside and outside looked clean. I didn't use it, but the pool area looked inviting. The room itself was nice - everything looked as it should, again was cleanly, and the bed was super comfortable. The one big downfall was that the room REEKED of mildew! It hit me in the face the moment I opened the door. The carpet felt almost kinda wet. I had to go out and buy room spray to help out with this. Clearly, the AC is on at all times and there's no dehumidifier. I wouldn't want to stay there much more than overnight because mildew is mold, and it can't be good to breathe that in all night. If they fixed that problem, my review would definitely go up.
The hotel is older and needs updating. But it was clean and we were comfortable there. I was not a fan of the kiosk check in. There was a woman sitting behind the counter but you have to check in with the guy on the screen and scan your license on the glass. Not personable at all. Just strange.
The room and staff exceeded my expectations. I would stay there again
Not as clean. Beds were not made properly - didn’t seem they took time to re check the room- went out to buy Lysol and Clorox wipes and I sprayed the room w Lysol just in case. Items likes cups for coffee machine and soaps were not replenished. The sink and tubs were not wiped down Carpet had sticky areas as well as the table. We were there for 3 nights. Unfortunately the walls are paper thin - neighbors were having noisy sex at all hours 2 of the 3 nights. Ugh. My friends checked in and they had to be moved bcz it smelled like smoke. Horrible. Lot of money for bad service. They charged a $100 fee when I registered. Not advised ahead if time. Breakfast was in a bag and cold. Just horrible. Sadly my bill doesn’t reflect the service I anticipated. Not using Orbitz bcz I need to do better homework on places
Decent price for the area. Easy to get to. Free breakfast. The bed was comfortable.
Rude staff and slow service. The worst hotel I ever stepped foot in.
Bathroom had Cockroaches. People playing loud music noise
I was a guest at this property and left a valuable sentimental item in one of their rooms, and either one of their employees discarded it or stole it
Somewhat shabby. Staff friendly. Not a great value.
Location was good for my visit. Breakfast was mediocre.
Quality Inn - Near Serenoa Golf Club places you within a 15-minute drive of popular attractions such as Siesta Key Beach and Mall at University Town Center. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.
Quality Inn - Near Serenoa Golf Club features an outdoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
Two of my three rooms had bugs. One had black mold. Mgr. never available and didn't care.
not one of the better properties I have stayed at
Hello Jerome,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Hello Robert,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
The kiosk is terrible while there is someone sitting at the desk right next to you. The staff at the desk seemed off put by any questions asked. Our room was never cleaned for the 7 days we stayed.
Hello Rodney,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Instalaciones viejas, El desayuno con muy poca variedad Mucho ruido de otros huéspedes Aire Acondicionado ruidoso
Hello Sandra, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Hello Jason, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Hated it
Hello Laura, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope you will return so that we can provide you an even superior experience.
It was great for my short-term visit
Hello Markus, Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope to see you again in the future.
Virtual staff was odd and inconvenient
Hello Christina,Thank you for staying with us! Please accept our apology for your concern for Contactless check in you experienced. Please know that this is not the experience we wish to give our valued guests. In the wake of the COVID-19 global pandemic, the need for contactless check in has been pushed. This echoes the sentiments shared across several industries from credit card companies to airlines. The hospitality sector is turning to solutions that embrace new safety measures. For the past year, hotels have been putting strict protocols in place to ensure their guests feel comfortable during their stay. The need for social distancing and limited contact with other people means contactless check ins have never been more important as hotels around the world look for new solutions that protect their staff and guests. Thank you for your understanding.
I thought it was okay - pretty good for the price and location! The property inside and outside looked clean. I didn't use it, but the pool area looked inviting. The room itself was nice - everything looked as it should, again was cleanly, and the bed was super comfortable. The one big downfall was that the room REEKED of mildew! It hit me in the face the moment I opened the door. The carpet felt almost kinda wet. I had to go out and buy room spray to help out with this. Clearly, the AC is on at all times and there's no dehumidifier. I wouldn't want to stay there much more than overnight because mildew is mold, and it can't be good to breathe that in all night. If they fixed that problem, my review would definitely go up.
Hello April,We appreciate the time you've taken to share your review with us. I'm glad that most aspects of your stay lived up to your expectations.
Hello Linda,We sincerely apologize for the inconvenience you experienced during your stay. We take such matters seriously and strive to provide a clean and comfortable environment for our guests. We will pass along your feedback to the management team for further review and improvement. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.