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Riu Palace Bavaro - All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools

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Photo gallery for Riu Palace Bavaro - All Inclusive

Water park
Minibar, in-room safe, blackout drapes, iron/ironing board
6 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Reception
Minibar, in-room safe, blackout drapes, iron/ironing board
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Restaurant
  • All inclusive
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Popular LocationArena Gorda Beach3 min walk
  • Popular LocationIberostar Golf Course5 min drive
  • Popular LocationCana Bay Golf Club7 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)26 min drive

Room options

Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

View all photos for Superior Villa (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Villa (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub (E)

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Villa Junior Suite Superior (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa, Pool View (Junior Suite, E)

  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite superior, Jetted Tub (E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Villa (C)

  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, E)

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (E)

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior, U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa Junior Suite (E)

  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Villa, Jetted Tub (Junior Suite, B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Villa, Jetted Tub (Junior Suite, B2C CAN)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Villa (Suite Superior, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Villa (Suite Superior, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C CAN)

  • 689 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Villa (Suite, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Villa (Suite, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Villa (B2C CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Pool View (Junior Suite, B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Villa, Pool View (Junior Suite, B2C CAN)

  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (B2C CAN)

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, B2C CAN)

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Villa, Pool View (Junior Suite, B2C US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Villa, Pool View (Junior Suite, B2C US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite Superior, Jetted Tub (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

7.7/10 Good
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite, Pool View (C)

  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (C)

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Swim Up, Elite Club, U)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior (C))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (C))

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (C)

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Up, Elite Club, U)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, U)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Courtyard View (U)

7.4/10 Good
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Jetted Tub (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, Elite Club, U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (L)

9.6/10 Exceptional
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Villa, Jetted Tub (Junior Suite, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Villa, Jetted Tub (Junior Suite, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 3 Double Beds and 2 Twin Beds

Family Room, Courtyard View (U)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Villa Junior With Pool View

  • Sleeps 2
  • 1 Double Bed

Villa Junior With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior

  • Sleeps 2
  • 1 King Bed

Suite With Garden View

  • Sleeps 4
  • 2 Double Beds

Villa Superior With View

  • Sleeps 2
  • 2 Double Beds

Suite With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Junior

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Barceló Bávaro Palace - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.0 out of 10, Very Good, (3877)
The price is $776
per night
$994 total
includes taxes & fees
Jun 20 - Jun 21
Barceló Bávaro Palace - All Inclusive

About the neighborhood

Punta Cana

Located in Bávaro, Riu Palace Bavaro - All Inclusive is within a 5-minute walk of sights such as Arena Gorda Beach and Splash Water Park. This 610-room, 4-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Arena Gorda Beach - 3 min walk
  • Iberostar Golf Course - 5 min drive
  • Punta Blanca Golf Course - 5 min drive
  • Cana Bay Golf Club - 7 min drive
  • Cortecito Beach - 18 min drive

Getting around

  • The preferred airport is Punta Cana Intl. Airport (PUJ): 27-min drive, 16.1 mi/25.9 km.

Restaurants

  • Restaurante Colonial - 8 min walk
  • Daiquiri Lobby Bar - 3 min walk
  • restaurante la isabela - 12 min walk
  • La Plaza - 8 min walk
  • Montecristo Café - 13 min walk

About this property

Riu Palace Bavaro - All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Riu Palace Bavaro - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach property include a nightclub, a children's pool, and a gym.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Balconies or patios, minibars, and coffee makers are also standard. Housekeeping is available on request.
4 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Krystal
  • La Bámbola
  • Monte Cristo
  • Taino

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 13 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro - All Inclusive Punta Cana
Riu Palace Bavaro - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Riu Palace Bavaro - All Inclusive?

Riu Palace Bavaro - All Inclusive has all inclusive rates that come with all meals included.

Are free cancellation options available at Riu Palace Bavaro - All Inclusive?

Riu Palace Bavaro - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Riu Palace Bavaro - All Inclusive?

This property is situated in Bávaro within a 10-minute walk of Arena Gorda Beach and Splash Water Park. You'll also find Iberostar Golf Course and Cana Bay Golf Club within a short drive.

Is parking available on site at Riu Palace Bavaro - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Riu Palace Bavaro - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, reflexology, and body wraps.

Does Riu Palace Bavaro - All Inclusive include a casino on the premises?

No, Riu Palace Bavaro - All Inclusive doesn't have a casino.

Is there an indoor pool at Riu Palace Bavaro - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Riu Palace Bavaro - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, 2 poolside bars, and a poolside restaurant.

Are there hot tubs at Riu Palace Bavaro - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Riu Palace Bavaro - All Inclusive have a restaurant that serves breakfast?

Yes, Riu Palace Bavaro - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Riu Palace Bavaro - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Riu Palace Bavaro - All Inclusive.

Are there connecting rooms at Riu Palace Bavaro - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Riu Palace Bavaro - All Inclusive?

The closest major airport to Riu Palace Bavaro - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 16.1 mi away (27 minutes by car).

Are there rooms with balconies at Riu Palace Bavaro - All Inclusive?

Yes, every guestroom at Riu Palace Bavaro - All Inclusive comes with a balcony with some featuring courtyard views.

Does Riu Palace Bavaro - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Riu Palace Bavaro - All Inclusive.

Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 855 out of 1700 reviews" "
Rating 8 - Good. 431 out of 1700 reviews" "
Rating 6 - Okay. 201 out of 1700 reviews" "
Rating 4 - Poor. 121 out of 1700 reviews" "
Rating 2 - Terrible. 92 out of 1700 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sebastian

Stayed 5 nights in Mar 2024

6/10 Okay

shelton

Traveled with partner
Disliked: Property conditions & facilities
Loved the palm trees on the beach that provided shade the bedding was two double bed pushed together with no topper to make it a king which is what I booked drinks were average with only one beer choice frozen drinks were watered down. pools were excellent food was average but overall value was ok
Stayed 7 nights in Feb 2024

4/10 Poor

Loren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was not clean on arrival. No pillowcase on the pillows, hair in bed, the tub had black stuff in the bottom. Door keys didn’t work most days, had to call to get the safe worked on several times, front desk was not very helpful. However, the wait staff was excellent in all the restaurants.
Stayed 7 nights in Feb 2024

6/10 Okay

Lisa

Liked: Staff & service
Unfortunately this RIU is run down and really showed the years. Outdated and the food was good but not great. I understand this location will be going through renovations, I can see why. For the price we paid, I was disappointed.
Stayed 7 nights in Feb 2024

10/10 Excellent

Javier, Chicago

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

4/10 Poor

Mario Luis Jr

Liked: Staff & service, property conditions & facilities
El hotel es más imagen que lo que es en realidad ….la comida en el steakhouse terrible ….pedimos un surf and turf ..llegó frío …la carne vieja y dura sin sabor…👎, en el restaurante italiano se pidió el osobuco y también una carne seca,dura y sin sabor….la comida en sí en esos restaurantes nada que ver , solo felicito al personal de servicio en el Montecristo al igual que su rica comida en el buffet.
Stayed 5 nights in Feb 2024

6/10 Okay

Yogesh C

Liked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Deidrel Lamone Antionette

Stayed 4 nights in Feb 2024

2/10 Terrible

Myrna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best option unfortunately!
Stayed 3 nights in Feb 2024

4/10 Poor

Serjik

Disliked: Staff & service
Paid to get sick
reception was average service. The day after arriving we had some lunch in the afternoon just after one hour I started having nausea, I started having vomiting and diarrhea that evening I could not do anything stay in bed until next day afternoon, I call pharmacy and got some antibiotics for bacteria infection it was terrible I believe it was from salad or fruits they did not wash good.next day Saturday afternoon my wife had same symptoms vomiting and diarrhea. I was better and shared my medication over all spend $70 for medications. Other issues is employees don’t say hey or olla or have a nice day in Spanish or English they are rude and constantly arguing with each other.. Next door guest was very loud and arguing with female at 2:00 AM which I reported next day to reception. I never had these experiences in Mexico which I had several trips and been in Rio palace Cancun very polite very good service overall will not visit punts Cana again. Two star is for beach and hotel outdoor. I would suggest management have a boot camp training for employees if in general wish to stay in this industry another suggestion stay away from salad and fresh fruit there is high chances you will get sick. Vey bad !!
Stayed 5 nights in Feb 2024