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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property
Luxury spa hotel, walk to Quinta Avenida

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Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Outdoor pool, pool umbrellas, sun loungers
Exterior
Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated
Meeting facility
Outdoor pool, pool umbrellas, sun loungers
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • BarBarBar
  • All inclusiveAll inclusiveAll inclusive
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationQuinta Alegría Shopping Mall10 min walk
  • Popular LocationMamitas Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

10/10 Exceptional
  • 1061 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.8/10 Excellent
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

  • 968 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

9/10 Wonderful
  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

8.4/10 Very Good
  • 470 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen) | Premium bedding, minibar, in-room safe, individually decorated

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

10/10 Exceptional
  • 1035 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Living area | Flat-screen TV

Deluxe Room, 1 King Bed, Courtyard View

9/10 Excellent
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 8
  • 2 Twin Sofa Beds, 1 King Bed and 2 Queen Beds

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Living room | Flat-screen TV

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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Jun 23 - Jun 24
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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel & Residences, Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Central Square - 7 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Mamitas Beach - 16 min walk

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 35.2 mi/56.7 km.

Restaurants

  • ‪Fives Rooftop - ‬1 min walk
  • ‪Karen's Restaurant - ‬2 min walk
  • ‪Pollos el Pechugon - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬2 min walk
  • ‪Marley Coffee - ‬1 min walk

About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Luxury spa hotel, walk to Quinta Avenida
Built in 2017, the brand new The Fives Downtown Hotel & Residences, Curio Collection by Hilton features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 15.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and minibars.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 15 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 1.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel & Residences, Curio Collection by Hilton on Jun 16, 2024 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Playacar Golf Club within a short drive.

Is there parking available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yes, valet parking is offered for USD 15.00 per night.

Is there a spa at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Vassa Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, mud baths, and couples treatments.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel & Residences, Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Fives Downtown Hotel & Residences, Curio Collection by Hilton good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Are there hot tubs at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yes, guests can enjoy a spa tub at this hotel.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel & Residences, Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel & Residences, Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel & Residences, Curio Collection by Hilton for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel & Residences, Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton if that's in your vacation plans.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 529 reviews" "
Rating 8 - Good. 128 out of 529 reviews" "
Rating 6 - Okay. 36 out of 529 reviews" "
Rating 4 - Poor. 22 out of 529 reviews" "
Rating 2 - Terrible. 24 out of 529 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nidia Karina Fletes

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.
Stayed 3 nights in May 2024

8/10 Good

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Personnel vraiment très agréable, chambre propre et vue sur le toit et installation agréable.
Stayed 2 nights in Feb 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel quite good. The staff were great and any concerns we had were addressed immediately. Even the cleaning staff were friendly. We had b beautiful room. The roof top pool is beautiful and overlooks the ocean. Our main complaint was the bar that was just down the street. The bar has an open roof top bar that played horrible live music til 3AM. To say the music was horrible might be an understatement. This bar is likely ruining the lives of hundreds of people. We were on vacation, I can't imagine the poor people who live near the place.
Stayed 14 nights in Feb 2024

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Robert, Burnsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that I stayed in a residential unit with a kitchen that wasn’t equipped, i.e. no utensils, plates, pots and pans, etc., so couldn’t cook any meals.
Stayed 14 nights in Feb 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay a few days.
Hotel was as advertised. Basic room was large and clean. The hotel is a little worn, bur overall condition was acceptable. Breakfast was good and service was excellent. Rooftop pool area great and hotel location was two blocks from nice public beach. We would stay again!
Stayed 5 nights in Feb 2024

2/10 Terrible

James, Orleans

Breakfast unacceptable
Stayed 18 nights in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Neelam

Liked: Cleanliness, amenities
Property was clean and the staff was friendly. They need better English speaking employees. Also, one of the elevators was broken during our stay making it inconvenient. Overall ok but nothing impressive.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool was beautiful! Our room was comfortable and cleaned daily. Our house keeper was helpful and friendly and did a wonderful job to our room. Having a coffee shop and pharmacy downstairs was convenient. Will come again
Stayed 14 nights in Jan 2024