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Hotel Hacienda Del Caribe

3.0 star property
Central hotel with 24-hour front desk connected to a shopping center in Playa del Carmen

Choose dates to view prices

Photo gallery for Hotel Hacienda Del Caribe

Superior King | Terrace/patio
Exterior
Superior King | Down comforters, in-room safe, laptop workspace, blackout drapes
Reception
Superior King | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

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Room options

View all photos for Room selected at Check-in

Down comforters, in-room safe, laptop workspace, blackout drapes

Room selected at Check-in

  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Queen

Double Queen | Down comforters, in-room safe, laptop workspace, blackout drapes

Double Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Terrace/patio

Superior King

8.5/10 Very Good
  • 54 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

Down comforters, in-room safe, laptop workspace, blackout drapes

Double Room Standard

10/10 Exceptional
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room Standard

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Suite Junior

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Bed(s)

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Hacienda Del Caribe is next to popular attractions like Quinta Avenida and Playa del Carmen Main Beach. This 34-room, 3-star hotel has a restaurant and a bar/lounge, along with an outdoor pool. It's connected to a shopping center in central Playa del Carmen, and also a short walk from Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Playa del Carmen Maritime Terminal - 4 min walk
  • Quinta Alegría Shopping Mall - 12 min walk
  • Mamitas Beach - 15 min walk

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 51-min drive, 35.2 mi/56.7 km.

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fives Rooftop - ‬1 min walk
  • ‪Los Tapetes - ‬2 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk

About this property

Hotel Hacienda Del Caribe

Central hotel with 24-hour front desk connected to a shopping center in Playa del Carmen
Guests of Hotel Hacienda Del Caribe enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for USD 80 per room. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a terrace and a garden.
Guests can expect to find plasma TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 7 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Hotel Hacienda Del Caribe?

Hotel Hacienda Del Caribe provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Hacienda Del Caribe?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Del Caribe on Jun 19, 2024 start from $40.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Hacienda Del Caribe?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Playacar Golf Club within a short drive.

Will I be able to park at Hotel Hacienda Del Caribe?

No, this hotel doesn't offer parking.

Does Hotel Hacienda Del Caribe feature a casino?

No, Hotel Hacienda Del Caribe doesn't have a casino.

Is there an indoor pool at Hotel Hacienda Del Caribe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hotel Hacienda Del Caribe good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Hacienda Del Caribe?

No, there isn't a spa tub at this hotel.

Does Hotel Hacienda Del Caribe have a restaurant with a breakfast menu?

Yes, Hotel Hacienda Del Caribe serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Hacienda Del Caribe allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Hacienda Del Caribe.

Does Hotel Hacienda Del Caribe have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Hacienda Del Caribe?

The closest major airport to Hotel Hacienda Del Caribe is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Can I book a room with a balcony at Hotel Hacienda Del Caribe?

Yes, some guestrooms at Hotel Hacienda Del Caribe offer a balcony and may feature garden views.

Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 267 out of 737 reviews" "
Rating 8 - Good. 277 out of 737 reviews" "
Rating 6 - Okay. 98 out of 737 reviews" "
Rating 4 - Poor. 51 out of 737 reviews" "
Rating 2 - Terrible. 44 out of 737 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I need an early morning ride from ADO. it's super convenient, clean, and not overpriced
Stayed 1 night in May 2024

10/10 Excellent

Rebecca, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Was able to walk to many restaurants and transportation was easy to find. Very clean. Cute hotel. Hot water and cold AC. Only thing lacking was a mini fridge to keep drinks cold. Otherwise, great place to stay.
Stayed 3 nights in Apr 2024

8/10 Good

yarisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great hotel near the beach and restaurants and the bus station ADO
Stayed 5 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Adequate for a Short Stay.
The hotel was perfectly adequate for a short stay. Friendly staff. Comfortable bed, no issues with hot water or the heat pump. And the location is great. Surprisingly quiet, given the proximity to 5th Ave. Only a couple of negatives. It would be great to have a bar fridge to keep a few drinks or breakfast items. And the Internet is very wonky. Get booted frequently.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Well located for fifth ave and the beach. ADO is nearby. Only complaint is spotty wifi and no fridge in the room. Staff is friendly and some speak English very well. Bed is comfortable and plenty of hot water.
Stayed 1 night in Feb 2024

10/10 Excellent

william, dorchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated since last stay. 1block to Aldo Bus Station. Next to 5th Av. Shops and restaurants. Beach 5 minute walk. 10 minutes to Cozumel ferry. Very good ,reasonable stopover on way to Riviera Maya or Cozumel.
Stayed 1 night in Jan 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Feb 2024

8/10 Good

Ron

Stayed 1 night in Feb 2024

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good location, close to beach yet not next to loud clubs like alot of places. Beautiful old building, hence the name hacienda ;)
Stayed 1 night in Jan 2024