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Aldea Thai by Playa Moments

Upscale aparthotel near the beach

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Terrace/patio
Point of interest
Living area | Flat-screen TV, DVD player, toys
Living area | Flat-screen TV, DVD player, toys
Private kitchen | Full-size fridge, microwave, oven, stovetop
Reviews
6.6

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationMamitas Beach1 min walk
  • Popular LocationQuinta Avenida4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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Room options

View all photos for Apartment

Terrace/patio

Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, this aparthotel is adjacent to Mamitas Beach and within a 5-minute walk of other popular sights like Quinta Avenida. This 14-room, 4-star aparthotel has private in-room pools along with 2 beach bars and an outdoor pool. It's connected to the convention center in central Playa del Carmen and also close to Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 1 min walk
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 34.7 mi/55.8 km.

Restaurants

  • ‪Mamita's Beach Club - ‬1 min walk
  • ‪The Freshy Fish & Co. - ‬1 min walk
  • ‪Coralina Daylight Club - ‬2 min walk
  • ‪La Cocina - ‬3 min walk
  • ‪Blue Coyote - ‬1 min walk

About this property

Entire place

Aldea Thai by Playa Moments

Upscale aparthotel near the beach
Guests of this aparthotel have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 160 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach aparthotel include an outdoor tennis court, a free grocery shopping service, and express check-in.
The apartment is soundproofed and features a kitchen and a furnished balcony or patio, and there's space to spread out with a separate bedroom. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and the bathroom offers a rainfall showerhead and a hair dryer. Other standard amenities include a private pool, a coffee maker, and a ceiling fan.
Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Hebrew, Italian, Spanish

Property amenities

Beach

  • White sand beach (direct access)
  • Free beach club nearby

Pool/Spa

  • Infinity pool
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Private pool

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Highchair

Restaurants on site

  • aldea thai pool bar

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Bedrooms

  • Bedroom
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 1 bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Terrace

Laundry

  • Laundromat nearby
  • Laundry detergent

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Guidebooks
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the ocean
  • Next to a golf course
  • On the waterfront

Things to do

  • Gym on site
  • Outdoor tennis court on site
  • Water sports equipment on site
  • Outdoor pool (guest access) nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Swimming nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 14 units
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 500.00 per accommodation

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 160 per vehicle (roundtrip, maximum occupancy 9)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Aldea Thai Playa Moments Apartment Playa del Carmen
Aldea Thai Playa Moments Apartment
Aldea Thai Playa Moments Playa del Carmen
Aldea Thai Playa Moments
Aldea Thai By Moments Carmen
Aldea Thai by Playa Moments Aparthotel
Aldea Thai by Playa Moments Playa del Carmen
Aldea Thai by Playa Moments Aparthotel Playa del Carmen

Frequently asked questions

What's there to do near this aparthotel?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Though parking is limited, accessible parking is also available.

Is a spa located at this aparthotel?

Spa services at the aparthotel include massages.

Is this aparthotel next to a casino?

No, this aparthotel is not connected to a casino.

Is there an indoor pool at this aparthotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Aldea Thai by Playa Moments?

This waterfront aparthotel offers many amenities for couples, including a private pool as well as 2 beach bars and an outdoor pool.

Are there hot tubs at Aldea Thai by Playa Moments?

Yes, this aparthotel offers private rooftop spa tubs in some apartments.

Does this aparthotel offer breakfast?

No, this aparthotel doesn't offer breakfast.

Does this aparthotel allow pets to stay for free?

No, pets and service animals aren't allowed at this aparthotel.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from this aparthotel?

The closest major airport to this aparthotel is Cozumel Intl. Airport (CZM), which is 21.7 mi away (255 minutes by car).

Can I book a room with a balcony at Aldea Thai by Playa Moments?

Yes, every apartment at Aldea Thai by Playa Moments comes with a furnished balcony with some featuring ocean or resort views.

Aldea Thai by Playa Moments Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 7 out of 29 reviews" "

6.8/10

Cleanliness

5.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, room comfort
Solid accommodations
Comfortable stay... not a 5 stat accommodation but it is very solid ... excellent locations... few steps from the beach and block from the strip. Some of the facilities are outdated, but decent property... decorations are nice and communication was solid.
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel / resort!!! There is only one drawback and it’s not only for this reso
Stayed 9 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Súper hotel Invitado a volver a regresar Súper buena ubicación Súper grande y espacioso el cuarto que nos tocó
Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
This was my 2nd time staying at this property. The location is great being a block to the beach and a block to avenida quinta. Good property but can use a few improvements in offering more things as their neighboring properties are providing more options and incentives.
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The Suite was great but the hotel looks like it was under construction. Elevator wasn’t working, fountains were empty the whole week we were there and there were restoration at the lobby.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice pool and they get you directions and taxi if you need
Stayed 3 nights in Mar 2019

2/10 Terrible

Whitney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere but here!!!
The hotel was extremely run down. The mirrors had black paint splattered all over them. The sink in the bathroom leaked all over the bathroom floor when running. The tub had mold all around it’s edges. The pictures online are clearly very very old. The beautiful fountains were drained and filthy. The employees working there were not friendly. Our ocean view room was blocked by scaffolding and men painting. But i would say the worst part was that at 11:00 on the dot they send someone to your room to wait in there with you waiting for you to check out. Not once were we asked how our stay was or if we had a nice vacation. The guy came in to count towels and look over the extremely previously damaged apartment and not once asked how the trip was. It took 2 hours to check in as the first 3 apartments we were shown were in even worse condition then the one we finally stayed in. I’m not the type of person to write reviews ever but in this case I’ve been going to Playa for over 15 years and never stayed somewhere so run down and treated so horribly.
Stayed 3 nights in Nov 2018

6/10 Okay

Pini, Toronto, canada

Disliked: Property conditions & facilities
Nice and good location
nice apartment with the privet pool, good location, every two days cleaning service use to come and change towels and fix the beds. the only problem was the toilet flash was terrible, terrible and more TERRIBLE i become the plumber and add to fix it after every use handy men try to fix it but no luck. kitchen was good but no stove as they say. nice 3 smarts TV beautiful back yard with a privet pool but very cold water if water was heated then we could use it. bed's was not the best. staff was OK
Stayed 14 nights in Dec 2017

6/10 Okay

Mitch, Fort Worth, Texas

TOO NOISY!!
Constant construction noise all day long! There was a bar an restaurant below my room open till 3am every day!!!!!!!!!!!! Loud neighbors next door an walls paper thin!!
Stayed 8 nights in Dec 2017