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Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Upscale spa aparthotel, walk to Quinta Avenida

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Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Beach nearby, white sand, beach towels
Exterior
Suite, 3 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Superior Suite, 1 Bedroom, Ocean View (Penthouse) | Private kitchen | Highchair
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Barbecue grillBarbecue grillBarbecue grill
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Bedrooms (Penthouse)

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 1000 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 3 Bedrooms

  • 1194 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 3 Bedrooms (Penthouse)

  • 1194 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

10/10 Exceptional
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite (Penthouse)

  • 450 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.9/10 Excellent
  • 400 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Master)

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Master)

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Acanto Playa del Carmen, Trademark Collection by Wyndham is next to popular attractions like Quinta Avenida and Playa del Carmen Main Beach. This 4-star aparthotel has 29 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk
  • Playacar Golf Club - 6 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 50-min drive, 34.9 mi/56.1 km.

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk

About this property

Entire place

Acanto Playa del Carmen, Trademark Collection by Wyndham

Upscale spa aparthotel, walk to Quinta Avenida
Acanto Playa del Carmen, Trademark Collection by Wyndham features an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 196 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa aparthotel include coffee/tea in a common area, free newspapers, and a terrace.
Each apartment is soundproofed and features 3 bathrooms. Guests can expect to find free WiFi and a 40-inch flat-screen TV with cable channels. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free international calls, free long-distance calls, and free local calls.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 68 km
  • Bus station shuttle (surcharge)
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Crib: USD 55 per stay
  • Highchair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 55 per stay

Bathroom

  • 3 bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 600 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 10 lbs per pet
  • Fee: USD 100 per pet per week
  • Service animals exempt from fees
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • Elevator (31 inch wide door)
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Bicycle parking on site
  • Bicycle rentals on site
  • Ecotours on site
  • Boat tours nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 units
  • 3 buildings
  • 4 floors
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Built in 2011
  • Colonial architecture
  • Connecting units available
  • Eco-friendly cleaning products used
  • Ecotours
  • Energy-saving switches in guestrooms
  • Individual decor
  • LED lighting
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per pet, per week, plus a deposit of USD 250 per stay
  • Dogs only
  • Pet weight must not exceed 10 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 55.0 per stay
  • Cribs/infant beds are available for USD 55.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 196 per vehicle (roundtrip, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

Is free cancellation available at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Acanto Playa del Carmen, Trademark Collection by Wyndham offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Acanto Playa del Carmen, Trademark Collection by Wyndham?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Acanto Playa del Carmen, Trademark Collection by Wyndham on Jun 9, 2024 start from $129.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Acanto Playa del Carmen, Trademark Collection by Wyndham?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Is parking available on site at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Bicycle parking is also available for guests.

Is there a spa available at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Spa services at the aparthotel include hot stone massages, Swedish massages, couples treatments, and reflexology.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a casino on the premises?

No, Acanto Playa del Carmen, Trademark Collection by Wyndham doesn't have a casino.

Is there an indoor pool at Acanto Playa del Carmen, Trademark Collection by Wyndham?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Couples will appreciate amenities at this aparthotel, including a pillowtop mattress and bathrobes in each apartment with some featuring ocean views.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a restaurant that serves breakfast?

Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham serves free continental breakfast each morning from its cafe.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Acanto Playa del Carmen, Trademark Collection by Wyndham for a fee of USD 100.00 per pet, per week. A deposit of USD 250 per stay is collected.

Does this aparthotel have connecting rooms?

Yes, this aparthotel features connecting guestrooms to accommodate your group or family vacation.

What is the closest airport to Acanto Playa del Carmen, Trademark Collection by Wyndham?

The closest major airport to Acanto Playa del Carmen, Trademark Collection by Wyndham is Cozumel Intl. Airport (CZM), which is 21.4 mi away (254 minutes by car).

Are there rooms with balconies at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, some apartments at this aparthotel offer either a furnished balcony or a furnished patio where guests can enjoy ocean or courtyard views.

Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 356 reviews" "
Rating 8 - Good. 109 out of 356 reviews" "
Rating 6 - Okay. 25 out of 356 reviews" "
Rating 4 - Poor. 10 out of 356 reviews" "
Rating 2 - Terrible. 8 out of 356 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Play is a blast!
We were so comfortable in this hotel I almost cried when we left. Already planning our next visit!
Stayed 7 nights in Mar 2024

8/10 Good

jeff, trevor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the location - close to ocean, 5th ave, restaurants, shops and grocery/supplies. Free parking in underground lot. Very nice staff- especially the gentleman who works overnight. Aircon had a hard time keeping up with heat. Not terrible but not great. Room well appointed. Indoor pool is very small. Our penthouse room did not have great view of ocean from room but we did have a roof top patio with great view via a spiral stairs next to room. Continental breakfast was ok. Not the fault of hotel but electric power went out twice in 2 days (8 hours then 5 hours) which of course means no aircon, elevator, lights, etc. hotel does NOT have a back-up generator or flashlights, lanterns, etc. . Some of the beach areas had an unpleasant odor (rotting seaweed/ fish/ sewer). We were advised by friend's who live in area to NOT trust local water- always use bottled water for drinking, ice, teeth brushing, etc. Would return to this property if we came back to PDC … but we’d bring a flashlight.
Stayed 2 nights in Mar 2024

6/10 Okay

Barbara

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Liked: Cleanliness
Sun and sand
We had a one bedroom apartment which was clean and spacious. We had a few problems with the shower and toilet which the maintenance staff addressed, but it still was a bit of a problem. The staff were only too happy to help out with information on where to shop for supplies, restaurants and transportation. Unfortunately, the beach was a bit of a disappointment. There is a constant seaweed problem that they are trying desperately to keep clean. Watch out for the service charges for the beach clubs. They charge 500 Mx or $30 USD per person fee plus charges for your drinks and food. We had 2 drinks each plus 2 appetizers and it cost us $90USD. There is NO notice telling you this until the present the bill.
Stayed 14 nights in Feb 2024

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly service...
Stayed 5 nights in Feb 2024

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got a suite that was spacious,,comfortable and had two balconies. One Juliet balcony and one larger one with seating. The rooptop was pretty nice. The pool was pretty but on the small side. Friendly staff. Complimentary continental breakfast. The few cons — shower head needs replacing/upgrading — a rainfall style one would be amazing. More kids on the property than I would have liked. A little noisy some of the nights we were there — from the street outside the hotel. Overall, though, I’d stay again. Reasonably priced, too.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Location was amazing and the staff were so kind. Would stay again in a heartbeat!
Stayed 1 night in Feb 2024

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
I am really surprised that Wyndham would put their name on this hotel. The rooms are tiny. The faucet in the bathroom does not align properly with the sink making it almost impossible to use without getting the counter all wet. I could hear loud music until 4am, and what sounded like a pump cycling every 3-5 minutes all night long. It was so loud it would wake me up even after I managed to get to sleep. The shower was impossible to turn on without getting blasted with cold water. The front doors are windows that look right in to the bed. The only reason why I am not giving it one star is because the night security guard is super nice and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Josee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent
Stayed 7 nights in Jan 2024