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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with free breakfast, near Texas Tech University

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Lobby
Outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi
Lobby
Reviews
7.2

Good

Popular amenities

  • Pool
  • BarBarBar
  • Pet friendlyPet friendlyPet friendly
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
3901 19th Street, Lubbock, TX, 79410
  • Popular LocationCovenant Lakeside Hospital6 min walk
  • Popular LocationTexas Tech University3 min drive
  • Popular LocationUniversity Medical Center3 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)13 min drive

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6/10 Very Good
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.5/10 Very Good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.1/10 Wonderful
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the neighborhood

Lubbock

SureStay Plus Hotel by Best Western Lubbock Medical Center places you within a 10-minute stroll of Covenant Lakeside Hospital and Maxey Park. This hotel has 112 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Covenant Lakeside Hospital - 6 min walk
  • United Supermarkets Arena - 18 min walk
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 3 min drive
  • University Medical Center - 3 min drive

Getting around

  • The nearest major airport is Preston Smith Intl. Airport (LBB): 13-min drive, 8.8 mi/14.1 km.

Restaurants

  • McDonald's - 3 min drive
  • Sonic Drive-In - 3 min drive
  • Rosa's Café & Tortilla Factory - 3 min drive
  • J&M Bar-b-q - 2 min drive
  • Arandas Taqueria - 2 min drive

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel with free breakfast, near Texas Tech University
At SureStay Plus Hotel by Best Western Lubbock Medical Center, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a business center, and a terrace.
50-inch TVs come with satellite channels, and guests can stay connected with WiFi. Along with relaxing touches like hydromassage showers and spring water baths, bathrooms offer hair dryers and free toiletries. Sitting areas, free local calls, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,636 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Lubbock Medical Center?

Guests enjoy the hotel's location in Lubbock based on their ratings, and it's a short 18-minute walk from United Supermarkets Arena and also 10 minutes on foot from Maxey Park. You'll also find Rawls Course and Jones AT&T Stadium within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on Jun 12, 2024 start from $57.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center include a casino at the property?

No, SureStay Plus Hotel by Best Western Lubbock Medical Center doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Couples staying at this hotel will appreciate amenities like a spring water bath as well as a bar and an outdoor pool.

Are there hot tubs at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western Lubbock Medical Center offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western Lubbock Medical Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Lubbock Medical Center for a fee of USD 15 per pet, per night. A deposit of USD 100 per stay is collected.

Are there connecting rooms at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western Lubbock Medical Center?

The closest major airport to SureStay Plus Hotel by Best Western Lubbock Medical Center is Preston Smith Intl. Airport (LBB), which is 8.8 mi away (13 minutes by car).

Can I book a room with a balcony at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, you won't find guestrooms with balconies at SureStay Plus Hotel by Best Western Lubbock Medical Center.

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1007 reviews" "
Rating 8 - Good. 285 out of 1007 reviews" "
Rating 6 - Okay. 165 out of 1007 reviews" "
Rating 4 - Poor. 129 out of 1007 reviews" "
Rating 2 - Terrible. 110 out of 1007 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nickalas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room, in a convenient area!
Stayed 1 night in May 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
Mirror was broken in my room, needs some updating
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Nice bar. Could use some food service. Limited entry.
Stayed 1 night in Mar 2024

8/10 Good

Alisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Friendly staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Martin

It was a good spot for a few days
Stayed 4 nights in Feb 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unprofessional location
Was the worst experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time here. Everything was clean, the staff were all very friendly, and the breakfast was great!
Stayed 2 nights in Feb 2024