Quality Suites

2.5 star property
Hotel with free breakfast, walk to South Plains Mall

Choose dates to view prices

Photo gallery for Quality Suites

Exterior
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • Popular LocationSouth Plains Mall10 min walk
  • Popular LocationCovenant Lakeside Hospital6 min drive
  • Popular LocationTexas Tech University8 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)17 min drive

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

9.5/10 Exceptional
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

7.9/10 Good
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

7.5/10 Good
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Lubbock

South Plains Mall is a short stroll from Quality Suites, and other popular attractions like Lubbock Premiere Cinema are within a mile (2 km). This 65-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • South Plains Mall - 10 min walk
  • Water Rampage - 5 min drive
  • Covenant Lakeside Hospital - 6 min drive
  • Lubbock Christian University - 6 min drive
  • Texas Tech University - 8 min drive

Getting around

  • The preferred airport is Preston Smith Intl. Airport (LBB): 18-min drive, 14.6 mi/23.5 km.

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Chick-Fil-A - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk

About this property

Quality Suites

Hotel with free breakfast, walk to South Plains Mall
Quality Suites features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Suites?

Quality Suites provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Suites?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Quality Suites on Jul 3, 2024 start from $59.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Quality Suites?

This hotel is located in Lubbock, a short 10-minute walk from South Plains Mall and also 17 minutes on foot from Lubbock Premiere Cinema. You'll also find Water Rampage and West End Center within a short drive.

Is there parking available at Quality Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Suites include a casino at the property?

No, Quality Suites doesn't have a casino.

Is there an indoor pool at Quality Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Quality Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Quality Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Suites have a restaurant that serves breakfast?

Quality Suites offers free buffet breakfast each morning though there is no restaurant.

Does Quality Suites allow pets to stay for free?

No, pets aren't allowed at Quality Suites though service animals are welcome.

Are there connecting rooms at Quality Suites?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Suites?

The closest major airport to Quality Suites is Preston Smith Intl. Airport (LBB), which is 14.6 mi away (18 minutes by car).

Are there rooms with balconies at Quality Suites?

No, there aren't any guestrooms with balconies at Quality Suites.

Quality Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 340 out of 765 reviews" "
Rating 8 - Good. 234 out of 765 reviews" "
Rating 6 - Okay. 96 out of 765 reviews" "
Rating 4 - Poor. 60 out of 765 reviews" "
Rating 2 - Terrible. 35 out of 765 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely aged rooms!
The room was not the proper representation of the room you actually got. It may have been 2 decades ago. The desk lady was very friendly and cordial. I turned down the sheets like I always do and the sheets looked dirty and yellow……. Packed up and left.
Stayed 1 night in Mar 2024

10/10 Excellent

Chrissy

Stayed 1 night in Mar 2024

10/10 Excellent

Justin, Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with easy parking. Front desk was amazing!! Room is great and good entertainment options around the property.
Stayed 1 night in Mar 2024

10/10 Excellent

Toshiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Nathan

Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was super helpful and friendly. We were able to check in a little early, which was also very nice. The room was definitely "tired", meaning it is just old. However it was very clean, the bed was very comfortable and the neighbors were quiet. Breakfast was plentiful, varied, and yummy. We got our money's worth out of the room rate.
Stayed 1 night in Feb 2024

10/10 Excellent

Sridhar

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Gonzalo

Stayed 4 nights in Feb 2024

8/10 Good

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, good communication, and clean room.
Stayed 1 night in Dec 2023