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Novotel London ExCeL

4.0 star property
Eco-certified London hotel connected to the convention center, walk to ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for Novotel London ExCeL

Miscellaneous
Terrace/patio
Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Reception
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • GymGymGym
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA
  • Popular LocationExCeL Exhibition Centre3 min walk
  • Popular LocationIFS Cloud Royal Docks Station5 min walk
  • AirportLondon (LCY-London City)5 min drive
  • Popular LocationO2 Arena9 min drive

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Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

10/10 Exceptional
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.7/10 Excellent
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

10/10 Exceptional
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.1/10 Wonderful
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Executive)

Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Executive)

7.8/10 Good
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in Docklands, Novotel London ExCeL is within a 5-minute walk of popular attractions such as ExCeL Exhibition Centre and Royal Victoria Bridge. This 257-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym. Centrally located in London, the hotel is connected to the convention center and also a short walk from IFS Cloud Royal Docks Station and The Crystal.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • Royal Victoria Bridge - 4 min walk
  • IFS Cloud Royal Docks Station - 5 min walk
  • ISKCON Bhaktivedanta Manor - 18 min walk
  • O2 Arena - 9 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 6 min walk
  • The nearest major airports are:<br />London City Airport (LCY): 6-min drive, 2.3 mi/3.8 km<br /> Heathrow Airport (LHR): 83-min drive, 63.7 mi/102.5 km<br /> Gatwick Airport (LGW): 69-min drive, 50.2 mi/80.8 km<br /> Stansted Airport (STN): 46-min drive, 34.9 mi/56.1 km<br /> London (SEN-Southend): 45-min drive, 36 mi/58 km<br /> <p>The preferred airport is London City Airport (LCY). </p>

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Ice Cream Time - ‬5 min walk
  • ‪Top 1 Forever - ‬3 min walk

About this property

Novotel London ExCeL

Eco-certified London hotel connected to the convention center, walk to ExCeL Exhibition Centre
Guests staying at Novotel London ExCeL enjoy a gym, a sauna, and free WiFi in public areas. Self parking is available for GBP 25 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, conference space, and a business center.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18.10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Upper Deck

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,532 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.10 per person
  • Self parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

Is free cancellation available at Novotel London ExCeL?

Novotel London ExCeL provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London ExCeL?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on Jun 30, 2024 start from $114.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel London ExCeL?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre and Royal Victoria Bridge, and within a short walk of IFS Cloud Royal Docks Station. You'll also find O2 Arena and Tower of London within a short drive.

Will I be able to park at Novotel London ExCeL?

Yes, parking is offered for GBP 25 per night with in/out privileges. Accessible parking is also available for guests.

Does Novotel London ExCeL feature a casino on the premises?

No, Novotel London ExCeL doesn't have a casino.

Will I find an indoor pool at Novotel London ExCeL?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel London ExCeL?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service and a minibar along with a bar.

Are there hot tubs at Novotel London ExCeL?

No, but this hotel does have a steam room.

Does Novotel London ExCeL have a restaurant with a breakfast menu?

Yes, Novotel London ExCeL serves buffet breakfast for a surcharge each morning at Upper Deck.

Does Novotel London ExCeL allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London ExCeL for a fee of GBP 15 per pet, per night.

Does Novotel London ExCeL have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Novotel London ExCeL?

The closest major airport to Novotel London ExCeL is London City Airport (LCY), which is 2.3 mi away (6 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20.5 mi away.

Can I book a room with a balcony at Novotel London ExCeL?

No, there aren't any guestrooms with balconies at Novotel London ExCeL.

Novotel London ExCeL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1003 reviews" "
Rating 8 - Good. 273 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly! It was also a great place to stay whilst visiting the o2
Stayed 1 night in Mar 2024

10/10 Excellent

Ralph

Stayed 1 night in Mar 2024

2/10 Terrible

Ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not deserve
Terrible room. Bathroom infront of beds. Poor air conditioning system . Always full parking!!
Stayed 1 night in Feb 2024

10/10 Excellent

Owen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the Excel Exhibition Centre, clean & comfortable rooms.
Stayed 2 nights in Feb 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Really nice place. Friendly check in staff. Lovely room . No problems at all
Stayed 1 night in Feb 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location but cold room!
Perfect walking distance to the Motorbike show at the Excel. Was in room 725 and just could NOT get the room warm even with the travel fans I always pack with me running all day and night!
Stayed 2 nights in Feb 2024

8/10 Good

Keirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shalka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

D

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sergej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, comfortable room, great service, nice location, Beutifull views. Will back next time.
Stayed 1 night in Jan 2024