Well located property that is very close to the main square and dining options. Hotel overall is good with friendly staff. Only ding is the rooms feel a little dated, especially the bathrooms. But the bed was very comfortable. Lastly, there can be a bit of a wait for the elevators but it was graduation weekend and busy.
Starbucks in the lobby.
Theron was so friendly and helpful. The staff was all so kind. Great location, easy walking to shopping and restaurants. Cozy beds! Starbucks in the hotel was a plus!
The level of service excellence exhibited by the staff was impressive.
Great location for downtown entertainment!
Very friendly and helpful staff
Location was close to everything we needed. Staff were friendly and accommodating.
Very nice property in great downtown location.
Very clean and the staff are great.. would stay here again
Great place to stay in downtown close to everything
Convenient to shopping and dining.
Centrally located to so many restaurants and historical places to visit
Being able to walk out door and be in downtown. We were supposedly upgraded to executive level and there was nothingCSspecial about it. Small outdated room.
Convenient to area restaurants and activities.
The property is convenient and clean. It is a bit dated, but due for an update later this year. I would still stay there again. They are priced slightly better than other hotels in the area.
Located in Downtown Knoxville, Hilton Knoxville is within a 5-minute walk of Knoxville Convention Center and within 15 minutes of other popular attractions like University of Tennessee. This 320-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in southern cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning off right with full breakfast served for a fee.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
At Hilton Knoxville, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Well located property that is very close to the main square and dining options. Hotel overall is good with friendly staff. Only ding is the rooms feel a little dated, especially the bathrooms. But the bed was very comfortable. Lastly, there can be a bit of a wait for the elevators but it was graduation weekend and busy.
Starbucks in the lobby.
Chris, it sounds like you appreciated the convenience of having a well-known coffee shop right in the Hilton Knoxville's lobby. That's just one of the ways we aim to make your stay as comfortable as possible. We hope to serve you again soon.
Theron was so friendly and helpful. The staff was all so kind. Great location, easy walking to shopping and restaurants. Cozy beds! Starbucks in the hotel was a plus!
Tricia, it's uplifting to hear your commendations about Theron's friendliness and helpfulness at Hilton Knoxville. We're glad our location was a perfect fit for your shopping and dining needs, and that our comfortable beds provided a relaxing stay. Happy to read you appreciated the convenience of having a Starbucks on site as well. We can't wait to welcome you back for another excellent experience!
Thank you for sharing, Michael!At Hilton Knoxville, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
The level of service excellence exhibited by the staff was impressive.
Theodore, it's uplifting to hear your acknowledgment of the service excellence demonstrated by our team members at Hilton Knoxville. We strive to provide the best experience to all our guests and it's wonderful to know we made a positive impact. Looking forward to welcoming you back in the future.
Great location for downtown entertainment!
Evan, we're thrilled you enjoyed the convenient location of Hilton Knoxville, perfect for exploring the bustling downtown area. We hope to welcome you back next time your travels bring you this way.
Very friendly and helpful staff
We're delighted to hear that you had a positive experience with our accommodating team members at the Hilton Knoxville. Thank you for your feedback, and we look forward to extending our hospitality to you on your return.
Location was close to everything we needed. Staff were friendly and accommodating.
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us!
Thank you for staying with us. We appreciate your feedback!
Marcello, thank you for your feedback. Hilton Knoxville is delighted to hear that you enjoyed our prime location and found the beds very comfortable. We're pleased that our team members contributed to your positive experience. Your observations about the room decor and elevator wait times are noted, especially given the busy weekend. We hope to welcome you back for a future visit.